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    Elaia Spa

    4.4 (135 reviews)
    PriceyDay Spas
    Closed 9:00 am - 6:00 pm

    By appointment only

    Services - Elaia Spa

    Anti-aging

    Elaia Spa Photos

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    Recommended Reviews - Elaia Spa

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    Reviews With Photos

    YJ L.

    Love that Hyatt offers a Wellness Package that includes $75 for the spa or a restaurant as one of its perks! Booking is super easy on the website, and they let you know the specifics of the different services and the costs of them all right there on the site. I booked a 60 minute deep tissue massage (my first ever deep tissue), and Taffy was AMAZING. I was literally left speechless at the end of the massage because she explained step by step what she was going to target and some areas I needed to draw my attention to. We literally worked together to find and release knots, and Taffy made it known that my feedback and response to certain areas was highly valued. I loved that the massage bed can be adjusted, the blankets were plush, the robes are fantastic. The music is there, and it's not distracting. -- For those who'd like a step by step: Enter the spa, get checked in. Locker rooms back out and to the left. These are the same locker rooms that hotel guests use for the pool. Sauna, steam room, bathroom, showers are here. They give you slippers and a robe to change into--take your time! There's a reason why they say to come 30 mins before your appt. Go back to the front desk, you'll be directed to the lounge area with lounge chairs, blankets, small snacks, and beverages. I took my time looking at the Eminence catalogue and just enjoying the ambiance. Bathroom is here, too. My only grievance about the lounge is that the chairs have dirt / oil stains on the head rest part. I think a sanitary towel or regularly washing this part would be great. Your technician will find you in the lounge at your time, and you'll go together to your room! This was pricier than what I've ever paid for a 60 min massage, but you get access to the pool, jacuzzi, sauna, steam room, etc. and discounted valet parking. Totally worth it! Would love to try a facial and a longer deep tissue massage sometime soon!

    Pedicure area
    Vivian L.

    This was my first spa experience, and I didn't know what to expect walking in. I honestly didn't have high expectations, but after a long several days of work, I was in desperate need of a relaxing pedicure and Elaia Spa gave me exactly that! I made my appointment for my pedicure online and had made a mistake with booking - they were quick to reach out and correct my booking. I went on a Sunday afternoon, and after reading several reviews I was expecting the place to be much busier than what I had experienced. The reservation does tell you to arrive 30 min. before your service begins, but this wasn't completely necessary from my experience and may vary. I did arrive early, changed into my cozy robe and slippers and was given the option to go to the sauna, jacuzzi, or lounge area so I spent most of my 30 min. in the lounge, and your technician calls you in when it's time for your appointment. The lounge was cozy - one of the things I was concerned about was hygiene though. I presume that each of the lounge chairs was "new" and "unused" as indicated by the nicely folded blanket at the foot of the chair. But, I saw multiple people who just sat on same the lounge chairs and rested their foot on the blankets without unfolding them, giving the illusion to others coming in after that it was "clean" even after they left for their service. Onto my pedicure - my nail technician was Thanh and she was incredible! She was so sweet and we had such a nice conversation. Sometimes I find that pedicures aren't as relaxing - technicians can be too rough and/or cut you... but Thanh was gentle, yet effective and really made my pedicure an incredibly relaxing experience. I had an injury on one of my toes, which I had mentioned to her beforehand and she checked in to see if I was ok and if it wasn't painful. If I am back in the area and I need a little pampering, I would definitely return here!

    After changing into a robe, a place to relax prior to my appointment.
    Wendy S.

    My last manicure left my nails the most unhealthy they've ever been (breakage, peeling and cracking). I have no idea how this can happen after just one manicure. Since we are visiting Seattle I used Yelp to help me find a nail salon. I'm so happy that I chose to go to the Elaia Spa! What a treat! From start to finish my visit was perfect. It's located right across the street from where we are staying. After changing into a robe, I rested for about a half hour in their lounge. My nail technician, Ivy, came to get me when it was time for my appointment. The nail salon is in a gorgeous, relaxing space. Everything is so clean. Ivy is 5 stars! My Essential Pedicure ($60) was one of the best I've ever had. 45 minutes of bliss. She is so gentle. I was very impressed by the Sparitual nail products used by the salon. No strong chemical smells just a lovely, subtle scent. The Sparitual lotion used for the massage felt fabulous as well. After my last manicure experience, where a very strong chemical smelling top coat was used, I'm definitely going to start being more particular about what products are used by the salon. Hopefully I can find something like the Elaia Spa near where I live. I love my new mani/pedi! A great value for the quality of the services and the high-end facility. I'm so sad that I don't live near it.

    slippers and robe
    Christina C.

    I booked massage on 30th of December with Elaia spa. That comes with complementary use of pool and steam room. I came early to enjoy pool. My massage appointment was at 4-45 PM and I came 2-20 PM. The locker rooms were very clean but locker was very small and my winter jacket and backpack hardly fit. Also, not enough chairs to change. Many people have to take their clothes and have to step out to dress up standing. Pool was very crowded and there were 4 different couples with 2 kids each. It was nightmare because even jumping/diving is not allowed this kids made a disneyland there. I was only one adult by myself and felt like squeezing myself in the pool and kids would throw their toys around me and splashing so close to my face even I swam in my own lap. Their parents were sitting on the phone and didn't care. Didn't see any member staff making them a notice not to jump/dive. Then FIRE ALARM went on. I was swimming and everybody start leaving pool area. I got out of the pool went all the way to my locker and grab my stuff and went to corridor when spa person told me to go back and dress up. I end up dressing being fully wet, almost broke my nails and amount of stress I got. I came downstairs last. At this point I could simply leave home and not wait. But I decided to wait. In 15 min they let everybody in but nobody apologized or explained what happened. Then I had excellent massage with Sarah! I really enjoyed it as well as relaxation area. At the checkout I ask what happened and told that I was extremely overwhelmed dressing in rush, almost broke my nails. And then when they let us in back in spa area I was putting wet swimsuit again. Ewwww. Unpleasant. And said that I could leave home when I was in lobby but decided to wait. I was hoping for some sort of reimbursement or discount because when I had chance I could leave. But I decided to stay and be responsible for massage appointment I had. No appreciation. But I was very stressed by this incident. Check out person explained pipe bursted outside but I didn't see any regret of inconvenience and stress it caused me. I live in downtown so I was hoping to make this my monthly spa retreat but I just got disappointed how unprofessionally situation was handled. I end up asking at the check out.

    A little bubbly while I wait for my facial
    Corina S.

    What a nice little oasis in the city. My daughter and I enjoyed our seaweed wrap and facials for several hours at the spa. Ahhh heaven!!!! What a nice relaxing time In between the wrap and facial we had a yummy lunch and some "bubbly". I will go back again for sure. They treated us like royalty.

    Too many kids, walked into the locker room and was greeted by a two year old, went to the jacuzzi and kids were everywhere, people constantly came in from the pool to use the locker room bathroom. There was a hole in the stale to the next, the only nice facility had a lot of women loudly talking , quiet room definitely not quiet. You weren't allowed back to this room until 5 minutes before your service so no time to unwind from the screaming children/outside world. Facilities are 0/10 The actual massage was 10/10 great experience, skilful, peaceful, comfortable. One of the best I've had. Won't be coming back after seeing the environment unfortunately but if you're literally just wanting a good massage this is the place

    Outside view from the relaxation room
    Masanori D.

    It's expensive, but, with all the facilities available, I think it's worth it. A regular 60 minute massage is $125 (as of writing of this review), plus a 20% service charge. What's great about Elaia Spa is that you have access to a steam room, a sauna, a jacuzzi and a swimming pool on top of a relaxation room. So, you can enjoy them before and/or after your massage appointment. My girlfriend and I spent about 3 hours: stream room, lunch (in the relaxation room), massage, lounging in the relaxation room. Although one Yelp reviewer complained how messy the (women's) locker room was, the men's locker room was clean and the towels and other things were well stocked. Also, the staff members were all very attentive and courteous. The only reason why I do not give them five stars is that most of the facilities are shared with other hotel guests (the locker rooms, the jacuzzi, and the swimming pool). Also, I don't mind the swimming pool being coed but I do mind when the jacuzzi is coed. I wanted to use the jacuzzi but it was just too awkward for me to get in since two teenage girls were already in it. I'm a man in his early 40s! This is how everything is organized/located here: Spa area: massage and other treatment rooms and the relaxation room Locker rooms: showers, a bathroom, a steam room and a sauna Pool area: a swimming pool and a jacuzzi (coed and swim wear required) Parking (valet) is $8 for spa guests with validation. ****************************** If you found something useful in my review, please hit "useful" so that I can improve my reviews. If you love food and traveling, follow me, or better yet, let's be friends on Yelp! Thank you and happy Yelping!

    Lounge
    Jen C.

    Wow wow wow. I had the olive therapy service with Andrew and it was simply decadent. This is a two-hour service with a scrub, body mask, and hour massage therapy. Everything was perfect. The service includes a special product that smells so lovely. The faculty was impeccable; get there early to enjoy a sauna or steam before your service.

    Today's happy hour special was called "Moji-toes"! ($20 got me a mojito & a mini-pedi.)

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    Page 1 of 4

    Ask the Community - Elaia Spa

    Review Highlights - Elaia Spa

    Located on the second floor of the Hyatt at Olive 8 in downtown Seattle, the Elaia Spa is a great place to unwind and relax.

    Mentioned in 10 reviews

    Read more highlights

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    Obsessulated doesn't even begin to describe how much I love this place. I booked a couples' massage…read morehere for a birthday gift, selecting the 'Getaway Plus' option to have 110 extra minutes in the suite. After looking over all the photos, I selected the "Tent Suite." I liked the day bed, in addition to the big tub. The massage itself was relaxing - don't expect a deep tissue or anything. I asked for extra firm pressure before and during the massage, but we never really quite got there. No problem, though, because I was super relaxed and almost fell asleep. I packed charcuterie supplies and sparkling wine. I maybe overpacked on the utensils, because they really did have everything else there. This is a super romantic spot and feels very fancy for a special event.

    If I could, I would give this place 0 stars. My boyfriend and I were on our way all the way from…read moreWhidbey Island. We booked it on Friday and planned for a 12:00-2:50 p.m. couples massage on Saturday. We got up on Saturday and started driving, even allowing for a 30-minute buffer time. The GPS said we would arrive at 11:30 a.m. Unfortunately, our car, which we have never had problems with before, had just died on the highway. We were 30 minutes away, and it was an hour prior to 12 when the incident occurred, so I called them and let them know what was going on. I had hoped that they would be understanding and waive the cancellation fee, which is 50% of the total price. Thinking they would be understanding and flexible enough to even rebook me another day so we could still experience this and 100% pay them, because why would we not? That's not at all what happened. Management said that the masseuses still had to get paid somehow, and even after experiencing this emergency with our car, we still had to pay the 50% cancellation fee. We will absolutely not be returning, due to this company's lack of understanding and flexibility with its customers.

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    Penelope & The Beauty Bar - Located on the lower lobby level of the Fairmont Olympic Hotel

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    Most of the less than 5 star reviews listed here are accurate. The ambiance and amenities could…read moredefinitely stand to improve enough to match the experience and service you'd expect staying at The Fairmont, the hotel within which this bar is colocated. I'm afraid that's not why I'm leaving a review. I'm leaving a review because I've never left a massage feeling less relaxed than when I arrived. It wasn't anything I could ask my provider to adjust, like pressure level, it was just very poorly executed, awkward, and uncomfortable. This was a $325 massage and I would hope the therapists are trained well enough to keep their nails from interfering with the therapy and send you home feeling better than when you arrived. This was my second time visiting and both occasions were similar. Different therapist each time. I'm also disappointed by the owner's responses on reviews here where accusations are made regarding the truthfulness of reported experiences. My sale ID from my receipt is 470227. Penelope is a mismatch for its location. I wish it weren't! What a great opportunity Penelope has here. I'm afraid they should let someone else with more experience operate the space and relocate to somewhere along Aurora where they don't need pesky things like certifications, training, credentials, and amenities. Edit: I received an email response where the business chose to double down on the same type of feedback they provide to others on Yelp. Very dismissive. When all you can do is point a customer to your website as if that resolves issues, I don't know how you continue to attract new customers. Dropped the rating from 2 stars down to 1 star for that reason. !!! 2ND UPDATE: Hoist by their own petard I suppose! They sent a multi-page email threatening me with "defamation, business disparagement, and tortious interference" if I did not take down my review. They scrutinized my booking history (debating whether this was my first or second visit, as my previous visit was booked under my partner's name) and even admitted to digging through my Yelp history to criticize my other reviews. Does this seem like a good response to negative feedback to you? There are other spas at hotels in downtown Seattle, I'll certainly be visiting one of those next time and I recommend you do the same if you don't want to be threatened with legal action if you don't enjoy your massage.

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    Spavia Day Spa - Greenlake

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    Booked an appointment for my husband for Father's Day. Staff were very helpful with the booking…read moreprocess over the phone and friendly. They did change the massage therapist last minute which was a bummer but it was fine. My husband enjoyed his gift and was very relaxed after the appointment. He said it was a nice spot!

    I cannot recommend this business due to their unfair billing practices. I came in to redeem a gift…read morecertificate that was explicitly purchased as a "Relax Package" which includes massage and facial. Despite the certificate clearly naming these services, the business forced me to pay an additional $20 out-of-pocket because their internal prices had increased since the card was bought. There is absolutely no fine print or disclosure on the certificate stating that prices are subject to change or that the customer is responsible for price differences. A prepaid gift should be fully honored when they sell it as a package on their website. Forcing a customer to pay extra for a prepaid package is a terrible business practice. The massage and facial were just okay. Not exceptional experiences.There were communication issue with the girl who performed my massage. The girl that did my massage asked if I would like them to work on my sculp that day. I was confused if she meant during the massage it facial so I asked. She said "Oh! You have a facial appointment too? Then I'll let her do that during the facial." However, the girl who performed facial did not perform massage on my sculp. I'm not very pleased with the experience and would not go back or recommend to anyone.

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    Soak & Sage - Steam room

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    4.4(112 reviews)
    9.8 mi

    My friend and I visited recently, and we absolutely loved our time here…read more Everything was clean, relaxing, and thoughtfully organized. The reception team was exceptionally friendly and helpful. We especially appreciated the guided introduction at the beginning--it made it easy to understand all the different amenities and made us feel welcome. The salt room was incredibly relaxing, and the jacuzzi was the perfect place to unwind. I also have to mention the snowballs after the sauna--they were such a fun and refreshing touch! The complimentary tea, water, and other drinks were always available and added to the overall experience. Excellent customer service, beautiful facilities, and such a peaceful atmosphere. Highly recommend this place, and I can't wait to come back!

    Loooove this place for countless reasons, but most uniquely because 1) the ambience is melty zen;…read more2) yet we can also socialize (!!!) and, 3) the staff are wonderfully responsive. I'd come here roughly three times before deciding to host a Galentine's Day celebration, via private booking. The multiple spa spaces (steam room, clay sauna, Finnish sauna, and more) make it perfect for a large-ish gathering to have elbow room (we had 20 people) while the layout also makes it intimate enough that we felt connected. Nothing like all your friends cheering from the hot tub while you cold plunge! While the spa is always "social" so no need to whisper, I highly recommend the luxury and fun of a private booking. Aside from respectfully keeping our voices low in the locker room near treatment rooms being used by other guests, we were able to laugh and toast to our hearts' content. On that note, the staff was so accommodating with a table for the snacks we brought, a tub with ice for our drinks, and generally all the coordination that it took to pull this off. They made it as easy as possible. And on the day-of, Denise was a particularly gracious host -- welcoming us and even patiently/considerately snapping a group photo from multiple angles (at our request, to be clear - haha). I'll be back many more times -- whether solo or with friends. So grateful for this urban retreat in a very convenient location for Seattle-area city'zens.

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