It's New Years morning can't decide breakfast. Someone says let's make breakfast bagels and we head to the location at 1464 E. Whitestone Blvd in Cedar Park. We use the drive up lane, place our order and were advised that they only have bagels and coffee as their systems are completely out. We get to the window and are greeted by a stress free person considering the issue. I offer to pay cash, response was they can't take cash either and said we're sorry by we have your order hear. Happy New year. THIS IS CUSTOMER SERVICE. From a Rand perspective not all locations are open New Years Day and considering the situation they order in the decide to serve versus to close the store. THIS IS CUSTOMER SERVICE AND HOW YOU CREATE A CLIENT FOR Ever. read more

The service here sucks The food is good and they have like 20 people working, but you have to wait 10 minutes for someone to actually acknowledge that you're there to buy a bagel read more

Still one star service. Ordered 7 bagels with drinks, $85, and two were wrong. One was badly wrong !!! The ticket was right but it's the person making the order who screwed up. At least this location is consistent, on screwing up that is. They don't cut the bagel in half like other locations. I asked for a knife and the manager offered me a spoon, really ?!?!?! read more

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I've been a regular customer of Einstein's for a decade. The dining room is large and easily accommodates large groups. The restaurant is always clean. The staff are always friendly. The big thing is the food is always made fresh. They don't have a heat lamp case where frozen or refrigerated premade sandwiches sit for hours. Service and food are always excellent read more

Einstein Bros. Bagels - Turkey sausage, egg whites, cheddar cheese, on a jalapeño bagel. - Bagels Near Me - Cedar Park, Texas

Food: 4/5 Ambiance: 4/5 Service: 4/5 A good bagel place. Try few of the options before narrowing it down to your favorite one. My recommendations: Jalapeño bagel with chives smear Everything seasoning bagel with jalapeño smear. I was there before 9AM and they were serving hot bagels n with good quality. Join their rewards program to take advantage of offers read more

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Fresh bagels! Nice employees both inside and in the drive-thru. There's a place for online order pick up. Also, there's a large shmear section; doggie bagels are available at the register, too. The location feels open. I didn't feel crowded walking up to the counter or getting my drink. There's a lot of open space. It's very comfortable. One drawback: it is in a small strip of businesses that share a small parking lot. I've found it hit or miss on finding parking in front. read more

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I got the All-Nighter sandwich- it never disappoints! Very tasty and filling, but not heavy on the stomach. The customer service here was good - super nice and friendly. read more

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I always order on the app and never have any issues. Quick and easy pick up and delicious.

Yummy bagels and sandwiches. Good service. Kind people, even during a rush. Horrid coffee. Bitter. Nearly undrinkable (I had a single sip of dark roast and had to dump it). You almost have to try to make coffee this bad, or not care. Or, I suppose, just do it as cheaply as possible. Seems a small thing, but I avoid going there because of it. read more

Your Yelper Girl here checking in! Great bagels; however, please ask the customer if we want cream cheese "on the side"! I went through the drive through to order a toasted bagel with cream cheese and a cinnamon raisin un toasted one for the next day. They both came with the cream cheese inside the bagel. I also like to control the amount of cream cheese I put on my bagel. I've been to other Einsteins and they put the cheese on the side which is perfect! read more

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The in-store experience here is average and the delivery experience is abysmal. Every time I've ordered delivery from this Einstein Bros location, they've messed something up. In the past they've sent the wrong type of bagel or the wrong type of shmear, forgot to add everything in the order, over toasted the bagels so they showed up burnt to a crisp...it's always a mess. Very disappointing. The in-store experience is marginally better. There is always chaos at this location. I don't know if it's a lack of staff, but the wait times to get your order can sometimes be up to a half hour (for a basic bagel with shmear). It's ridiculous. I do enjoy the food itself which is what keeps me going. But the service leaves much to be desired. read more

It's been a while since I've used a drive-thru, but my experience with this particular EBB's drive-thru was ridiculous. It took about 25 minutes from the time I joined the line to the time I got my meal/paid...so, what is the point of a drive-thru when it probabaly would have take the same amount of time (even less) if I had just parked and ordered inside? At least the food made up for it. I was able to try the cheesy hash brown bagel with onion and chive schmear. I don't think the bagel really tasted like hashbrowns, but it had a nice, sizzled cheese coating on top and they did not hold back on the schmear! If I ever come back to this EBB, it will have to be when I have patience to park because I cannot relive that drive-thru experience again! read more

Waited to order at a register--told to move to other register. Somebody beat me there.no problem. Their order was taken and the employee left the register. Waited. Employee came back and said he would be with us soon. Waited. Then he went to the original register we had waited at and took somebody's order. Then he left. Waited. Then another employee came by and said we needed to move back to the original register we had started from. 4 people were now in that line. We just left after waiting 15 minutes for help. It was ridiculous. read more

I used to come here all the time. How it has gone downhill! The dining area is a mess (see pictures). Service was horrible! Store manager looks to be in over his head... workers are slow, have no awareness (coffee maker in the dining area was overflowing and two female workers just stared at it), and orders were frequently misplaced or just not delivered. One gentleman approached the counter while I was ordering at in his frustration asked where his meal was: he had been waiting 45 minutes and had to get back to work. Another patron was waiting for his son's order and just shook his head at the chaos behind the counter. Willing to come back during the week to see if this was a one-off... read more

Einstein Bros. Bagels - Filthy floors. Not good - Bagels Near Me - Cedar Park, Texas

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I HATE this location Went in today and immediately noticed 8+ cars waiting in the drive through decided to go in for faster experience Immediately noticed the bagel case was empty , fair cause it was busy. I asked the cashier if they had more bagels in the back. She acknowledged they did but told me it would be a 20 minute wait for my Order because they were busy, even though I was annoyed I understood and obliged. 20 minutes go by the manager calls my name to tell me they are out of every single thing I ordered. Bananas!! I waited 20 minutes to have to change my entire order How inconvenient!! I'm beyond angry and sick of this location never having enough bagels on hand I'm tired of the excessive wait times nobody works with a sense of urgency. The icing on the cake, the reward point system was down so I didn't get a single perk on this visit nor what I came for. Absolutely last damn time I eat here From now on I'll be eating at nervous Charlie's when I crave a bagel read more

Here we are...days before Christmas and I will be traveling soon...when it comes to what I will miss...it's walking into Einstein Bagel and knowing they always know my name. It's my place and my people. They know what I like and what I am about. The bagels are fresh, the coffee is tasty, it's fast and it's clean. They are always a step ahead of me and I love it!!!!! There are not many places in life where you can get a GARLIC Bagel with ONION and CHIVE cream cheese. Yum yum yum yum singing Christmas tunes.. Thank you everyone at Einstein for being my family away from family. For now...I bid you Adieu...until I see you all again...in 7 days...it's far too long but I must push through. read more

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I love the bagels here, so does my little one, but it's more than that. It has been a really rough time lately for my family as well as other families I'm sure. The staff at this place have gone out of their way to brighten each morning with some bagels and kindness. You don't know what people are going through and how much a friendly face, a smile, or a joke can turn into much needed inspiration. To the staff of Einstein's, especially Bella, Cooper, Lola and Lilly....thank you so much for everything that you guys do!!! read more

I really haven't figured out why this location doesn't have more positive reviews. I have never had a bad experience here. The customer service has always been on point. I have not had and abnormal wait time and when I have use the app and gone through the drive-through everything has been as ordered. They have a large variety of bagel flavors and they even have some very cool desserts- like churro flavor with cream cheese. I haven't tried it yet but I sure would like to!!! The coffee is good, nice and hot and you can get cream and sugar as desired. Sorry -I ate my bagel before capturing a picture!! read more

Einstein Bros. Bagels - Bagels Near Me - Cedar Park, Texas

This is not a negative review of the this location, in fact, this storefront has been absolutely wonderful with all of my mobile orders in the past! My 4 review is only because the app removed *double* toasting as an option & that is disappointing, because now I need to trouble them every. single. time. after every order to make the request to double toast. :/ read more

I went here for the first time to try this place and went through the drive thru for breakfast and ordered for me and 1 other person. Firstly, I ended up waiting for 30 mins and there were 3 cars in front of me. When I got up to the window, I was told they were out of a product that I had already purchased. I was proceeded with the question if I would like something else or my refund back and I just asked for a refund because I had already been waiting long enough...when I get home, my hash browns were cold in the center and my sandwich was not made correctly and was missing items...I will say this place was just unfortunately not up to par... read more

Einstein Bros. Bagels offers tasty bagels and breakfast options, but the soda machine could use some cleaning for improved hygiene. read more

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The food is as usually fresh and clean tasting. You can't go wrong with Nova. The OJ is prime. I was at the location in a Friday and then the following day, the drive through was open on Friday but closed Saturday. The service level was to be expected as the location was very busy both times. It's a fast paced environment and I give everyone credit.. thank you read more

New bagel place in town Great selection of bagels but pricey but what isn't these day Need to step up and make online ordering easier and add people to front so it doesn't take so long to order read more

This area needs better bagel places. The bagel sandwiches are ok but usually made poorly and nothing like the pictures. Also, the cashiers we've had here are never friendly. I got the chocolate cream cold brew - literally half a cup of coffee and half a cup of chocolate syrup, DONT ORDER IT. We also dined in and they were out of coffee for almost our entire visit. If you have another bagel option, go there instead. read more

Einstein Bros. Bagels - The half of my sandwich that had bacon and wasn't just mayo. - Bagels Near Me - Cedar Park, Texas

Get with it guys. It should not take 15 minutes to get an untoasted bagel with cream cheese...good bagels and fresh OJ but speed it up please. read more

One of the worst Einsteins around. They are always out of options, burn the bagels and typically also have issues with accuracy in the order. I wish there was another closer, but that's pretty much why we keep coming back every so often -- hoping it gets better but probably should give up that dream. It's been over 5 years of low quality! :) Edit: looks like I posted 12!! Years ago for the first time. And it's been degrading since. read more

Einstein Bros. Bagels - Burnt bagel - 9/10 times it comes out like this. - Bagels Near Me - Cedar Park, Texas

Employees seem to be poorly trained. I fell in love with Einstein's at my college UTSA. Bagels were so good and coffee always delicious. I was excited to see an Einstein's near my house. I've been here several times and everyone the food is thrown together sloppy. Bagel is ridiculously burnt this time and it's easy to grab this bagel out of the toaster and see it's condition. Coffee over filled and dripping out of the lid. I worked in the service industry for 8 years, I get being busy but that does not mean quality should suffer... read more

Einstein Bros. Bagels - Burnt farmhouse bagel - Bagels Near Me - Cedar Park, Texas

I ordered a Nova Lox sandwich. After ordering, I was told to go to the other register to pay. I had to wait eight minutes before paying. There were two employees at the register helping an elderly gentleman with his order (there seemed to be an issue with him paying by gift card). While I was waiting, no one ever acknowledged me or told me that they would be with me shortly. I finally paid (with no apology for the wait), and was so excited to get my sandwich. Unfortunately I was disappointed when I got to my car and opened up the box. There was barely any cream cheese on the bagel, very little lox, and there were only five capers on the bagel!!! The tomato slices were also small. I looked under the tomato and lox for more capers, but only counted a total of five capers! I had asked for no onions, and there were onions on it. This was an extremely disappointing experience. read more

Einstein Bros. Bagels - Lox bagel with only five capers, very little lox and cream cheese, and small slices of tomato. - Bagels Near Me - Cedar Park, Texas

Worst one.. never go there.. they will take online order with payment .. when you go to store they will say it's not there .. not even a half star read more

Einstein Bros. Bagels - Bagels Near Me - Cedar Park, Texas

Inside: clean open Starbucks vibe Food : so many options of bagels I prefer my bagels double toasted Staff: friendly Cleanliness : always clean when I go it Drive threw - slow and u will wait There is a wait when u go but that's expected cuz it's fresh and they toast it then Looovveeeee the pumpkin bagels n smear read more

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Today I woke up bright and early to go with the kiddos to eat my traditional Veterans day breakfast, but because of COVID, I decided to order ahead and pick up the breakfast order. I ordered two all-nighters and one bacon, avocado and tomato breakfast bagel. I wish I could change the rating for the place from last year but this location in particular is really a 4 star joint. read more

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We usually go to this place often as my husband likes both the bagels and coffee. Service is okay, just this one time we had ordered a bagel with shmear and a bagel without shmear to go. but both the bagels were without shmear, so asked the lady and she was no you dint order shmear. come on, I have ordered and paid, but after paying they asked me if I need receipt and I said no, that was my mistake, and she made a irritating face and put on a shmear on one bagel. After that, whenever I go to this place, I always make sure I keep my receipt until I receive my order n i m sure everything is okay. Food: bagels and shmear is pretty decent always fresh, coffee is good!!! read more

Drive thru has a sign to pull forward. Long lines inside and out. Just seems mismanage to be this way on a Sunday morning. Bagels are good but in limited supply. read more

I'm updating my review of this very good Einstein's...but alas I have nothing to say save that I now have a photo to add to it! I highly recommend the lox sandwich, which comes with a tart NYC-style pickle spear, and the 'pizza bagel', which is surprisingly good. Only a couple nits to mention here. Service is friendly, but I can't call it fast. A 2-person order took around 15 minutes to make and bring out, and that was when the place was 1/4 full and no waiting at the cashier. So, YMMV depending on the time of day. I do notice that most of the negative reviews are around the drive-through so you might want to stick to off-hours for that mode of service. This place scores a 4 out of 5 on the 'CTJ Scale', as noted below. 5 out of 5 stars: Come-to-Jesus good. Would be OK passing away after finishing a plate here. 4 out of 5 stars: Come-to-Mary good. Would be OK being seen eating here by Mother Mary. 3 out of 5 stars: Come-to-Joseph good. Would be OK having a beer here with Jesus' Dad. 2 out of 5 stars: Come-to-the-Apostles good. Meh. Wouldn't have my last supper here. 1 out of 5 stars: Come-to-Nobody good. I wouldn't have my penultimate supper here, either. read more

Einstein Bros. Bagels - Very good lox bagels. Show here on a toasted onion bagel served with cream cheese, lox, tomato, onion, and capers. - Bagels Near Me - Cedar Park, Texas

True story. We waited in line a good while. We ordered an onion bagel toasted with onion and chive cream cheese as well as an everything bagel toasted also with onion and chive cream cheese. What we got home with was a blueberry bagel and plain cream cheese and an everything bagel with "STRAWBERRY" cream cheese. We were so hungry, we ate most of them and the everything and strawberry , as you can image, it was nasty. Thanks Einstein! read more

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Our favorite here is the everything bagel, but others are really great, too, but what's really awesome about this location is the staff. I shop here a lot and I'm running late a lot. They will take my order over the phone and have them ready for me. Today, I needed a lot of help on the phone. As usual, I was cutting it incredibly close to closing time and they went above and beyond. It makes a huge difference for my family this weekend. Thank you so much for your kindness! We will be back! read more

I really love their salmon shmear but they were out today so I decided to try the jalapeño salsa shmear and it is SO GOOD! On a plain bagel, perfect. It had a little spice and lots of flavor. Might be my new favorite cream cheese. I wanted to get a picture, but I gobbled it up too fast lol read more

Complete trash. How can a bagel place be so bad?! It sounds too easy to toast a bagel and then leave the cream cheese ON THE SIDE for a take out order. But nope, let's add the cream cheese so that when the order is delayed over an hour, the cream cheese essentially congealed. Also, multiple missing items from the order (including a beverage). How this happens, I'll never understand. Do yourself a favor and avoid this location at all costs. Not worth the headache. read more

Einstein Bros. Bagels - Bagel with congealed cream cheese. I guess it's too hard to think these days and put it on the side for a take out order. - Bagels Near Me - Cedar Park, Texas

This location is even slower than most, and Einstein's is never quick. On multiple locations (including today), we have driven away from this drive-thru only to see that our order was incorrect. So, check before you leave. I mean open each item and check it! The food is usually good, but I have found many local business providing better food and service as of late. On the positive side, the staff is always friendly! read more

Einstein Bros. Bagels - Drive thru menu - Bagels Near Me - Cedar Park, Texas

The management is non-existent. The employees come and go like a rotating door, most of them quit really quickly and it's hard not to see why. I know this because my daughter worked there for four months. She was given no direction, and was accused of stealing drinks. Most customers were angry (for good reason), but management would hide out in back while the employees would have to deal with the angry customers. Another problem is that they are EXTREMELY slow. I waited for over an hour for my food and the order wasn't even correct. The food was never that great, yet it's unreasonably pricey. Whoever owns the franchise really needs to look at the staff of this location! Mainly management! And cover up the trash cans in the back, it's a disgusting site to look at when you're waiting in a slow moving line that offers overpriced crappy food and has horrid management! Edit: Talked to my daughter, she confirms all of the management would talk bad about customers in front of their faces, saying things about how they're so annoying and stupid!!!! How is this place not shut down!!!!!??? read more