1. Ed Auto Service

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Mountain View, CA

Ed Auto Service

4.4 (13 reviews)
Closed • 9:00 am - 7:00 pm

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Auto engine repair

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Amid A.

Thanks to Edward, the mechanic, for repairing my van door lock. Excellent service -- I highly recommend him to everyone!

Diagnostic my car

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2 months ago

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10 months ago

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10 months ago

Thank you for quick and easy service! The location is convenient for me and the price was competitive.

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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3 months ago

very good and professional service and high quality service, gays is very kindly and friendly and also good prices

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1 year ago

Unprofessional! Had an Appointment set. Just to Drive 30 minutes and end up sitting there waiting for someone to show up. Well No one Did.

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Photo of Edvard K.

Edvard K.

We are waiting for you on site.

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1 year ago

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Edvard K.

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1 year ago

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Review Highlights - Ed Auto Service

“Edward took the time to carefully inspect my car, explained everything in detail, and gave me clear options for the repair.”

Mentioned in 3 reviews

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Auto Headquarter

Auto Headquarter

(80 reviews)

Kevin did Valve Clearance Adjustment etc on my car. As the work are inside of the engine, I cannot…read moretestify how they were done. But I do feel that the acceleration increased obviously after the job. Kevin also spent time to explain what engine oil I should use. Although I do not agree with him on that, I still appreciate his effort trying to help his customers. BTW, I got stopped by police due to speeding a few days after the engine job.

Despite some of the 1-star reviews, I decided to give this shop a chance because it was close to…read morehome, appeared to have experience with Subarus, and had plenty of positive reviews. Unfortunately, my experience was consistent with a few of the negative reviews. I was able to schedule an appointment within two days for an oil change using the manufacturer-recommended oil, OEM brakes and rotors, an A/C recharge, and a tire rotation. When I arrived, the shop immediately gave me weird vibes. There were no other customers, and the office was dark, dingy, and messy. It didn't feel like a professional shop at all. When I picked up my Subaru Forester, I learned they had used 10W-40 oil instead of the manufacturer-recommended viscosity rating (SAE) I requested. Rather than addressing my concern, I received a long explanation about why the difference supposedly did not matter (it matters; look it up!). They also installed Akebono brakes and rotors even though I had specifically requested OEM parts. The A/C service was even more frustrating. Kevin told me he had performed a diagnostic and found no parts that needed replacing, so he recharged the system. However, the A/C still did not work. I returned to the shop after picking up my wife from work. Kevin looked at it again and told me the O-ring needed to be replaced. He asked to keep the car for several more hours or overnight, which I declined. Several other things raised concerns for me. I was quoted around $100 for the A/C recharge, but the invoice came to ~$160. After I questioned it, Kevin reduced the charge by $30. To avoid a 3% credit-card fee, I chose Zelle, but the shop's number did not work, so I was asked to send the payment to his personal phone number. I also received only a photo of the receipt because the printer was supposedly/conveniently out of ink. Every question is met with a long winded spiel, where it's made to be seen as helpful or knowledgable, and to affirm that you've made the right choice by picking them. To me, it's a waste of my time and it exposes their nonsense if you listen carefully. Kevin also told that my car's control arm bushing was cracking and needed attention. Because I had lost confidence in him, I took the car back to the Subaru dealership to undo his work (e.g. changed the oil with the manufacturer-recommended viscosity, a/c diagnostic and repair, exchange the brake fluid he added with OEM fluid, etc.,) and they also performed a multipoint inspection. They provided a video of the inspection and did not identify the control arm bushing as an issue. Overall, I spent nearly $1,500 and left with more concerns than I had going in. I should have paid closer attention to the negative reviews. By the end of the experience, I didn't want them touching my car again. I will not be returning. If you own a Subaru, I recommend looking elsewhere for a shop that knows these cars, uses OEM parts, and operates with professionalism and integrity. The shop offers no warranty for their work. Even if they did, I had already lost confidence in them and decided it wasn't worth wasting anymore of my time or dealing with the hassle.

El Camino Auto Clinic - My current car that Pedro has been servicing for 7 years I've owned it

El Camino Auto Clinic

(193 reviews)

TL/DR - Pedro went out of his way to help my out of state son get back on the road. I couldn't ask…read morefor more as a parent! Full Story - My son was staying in a hotel for the night near Pedro's shop. In the morning (Friday) the car would not start so my son took the train into San Francisco as he had events planned. The issue, he was supposed to be back on the road the next morning. As a parent on the east coast, I frantically called shop after shop looking for someone who might be able to help him. We have USAA roadside and that is something but if it was more than a battery issue, the car would have to be towed to a shop which likely would not have been able to do anything until the following week. He was supposed to be driving to another state the next day. After calling what felt like 100 shops (it was probably closer to 10) and hearing the same response that they could maybe see them next week, I called Pedro. After explaining the situation, Pedro told me that when my son got back that he could call him and that Pedro would go to my son's location, get the car jumped and then take the car to his shop and get him back on the road as soon as possible. I told him my son likely wouldn't be back to the car until 5 or 6 PM and would it be ok to call him Saturday. He said that he is often at the shop late and my son should call immediately when he got back to the hotel. My son called Pedro at around 5PM and true to his word Pedro went out of his way to get the car to the shop and immediately checked it out to make sure everything was ok. If there was work to be done it would be completed on Saturday morning. Better than that, within an hour Pedro called and the car was good to go. My son had the car back before 7PM Friday evening. It was a miracle. Thank you Pedro! You brought some peace to some very anxious parents!

Don't go to this place; the service is terrible. They'll rip you off on parts, and they certainly…read morewon't get your car fixed properly. If you go back to complain, they won't take responsibility for their work. Look for a more professional place--one that gives you a written warranty, not just a verbal promise.

Ed Auto Service - autorepair - Updated November 2026

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