Excellent and fast service. very professional, fixed many issues and replaced tires all in one day…read more Will always go back to them for service on my cars.

I received an oil change discount coupon from Stress-Free Auto in the mail for new customers, so I…read moredecided to try them since they are nearby. The office staff was professional, communication was good, and the shop was clean. In addition to changing my oil, they did a detailed overall inspection, which included a battery stress test, engine, brakes, and undercarriage. The full report, which included photos, was emailed to me and I was impressed by how comprehensive it was. If you just need an oil change and can do the minor maintenance and inspections yourself, then it will be a bit pricy at this shop (~$170). However, if you want someone else to do all that, it would be cheaper than a dealership.

Very professional and friendly service at a very reasonable price!…read moreI had a nail too close to the shoulder of my tire. A big-name shop told me it couldn't be repaired and need to replace with a brand new tire. Luckily, I came here for a second opinion. The technician was very experienced and fixed the problem quickly and professionally. Saved me a lot of time and money! I'm truly grateful for the honest and expert service. Highly recommended!

Very bad services. After Services A for my car . I have to bring my car back to Dealer services. I…read morechoice this shop to do service A because I don't have time to make an appointment bring my car to dealer to do service A . Now I have to do that. After service A my car computer show need reactive for remote service. When I google it because they use OBD which is themself computer check system. And today I make a phone call try to ask them help. That said they don't have an idea.

I've been taking my cars to Allied for about a decade. They've always been reliable, with fair…read moreprices and excellent communication. Can't really ask for much more than that. My main experience has been with Matt who is outstanding and I recently chatted with who I think is Brian (who I assume is the owner). If so, I understand why the organization is so well run -- he's knowledgeable and caring. I've taken my car in for general servicing and for an "emergency" battery replacement. The process is seamless. They give you a verbal estimate based on the initial assessment. Some time later you get a txt message (or email) with any changes based on a more detailed analysis. This allows you to approve any extra charges. You can also get updates through this system if things are taking longer than expected. If you need to drop off before 8am opening, there's a dropbox for your car keys. If you can't get there before they close at 5pm, they'll keep it overnight for you. Unless there's a compelling reason to take it to the dealer, I recommend Allied.

Friendly service and honest work. Has after hours drop off option if you have to come after hours.read more

While a nearby tire store wanted me to drop my car for hours to have a puncture looked at on a…read more*normal* day, De Anza Auto said, "Common over, it'll take about 10 mins." It turned out that the sidewall was punctured and not fixable, but they ordered the same tire and put on the spare for me (no charge). I came back in a few hours and it got done. This is old-school; the way things should be. Then you look around and see a fleet of high-end Mercedes, Audis, and BMWs. And they treated me well with a *Corolla*! This is a *good* auto shop.

I came here for a wheel alignment for the first time; they welcomed me warmly and got to work right…read moreaway. The service was fast and reasonably priced.

I had an excellent experience with this repair shop when they fixed my tire. The after-hours…read moredrop-off and pick-up options made the entire process incredibly convenient and stress-free. What really stood out was the communication throughout the repair. I received daily updates, so I always knew the status of my vehicle and what to expect. That level of transparency and customer service is hard to find. A special thank you to Jay, who went above and beyond to make sure everything was handled smoothly. Jay was professional, responsive, and made me feel confident that my car was in good hands from start to finish. The repair was completed efficiently, and the overall experience was great. I highly recommend this shop to anyone looking for quality work, outstanding communication, and exceptional customer service.

Easy making appt. Excellent customer service for dropoff. Nice amenities in lounge. Great discount…read moreprice. Good pictures and follow up during the process

Kevin did Valve Clearance Adjustment etc on my car. As the work are inside of the engine, I cannot…read moretestify how they were done. But I do feel that the acceleration increased obviously after the job. Kevin also spent time to explain what engine oil I should use. Although I do not agree with him on that, I still appreciate his effort trying to help his customers. BTW, I got stopped by police due to speeding a few days after the engine job.

Despite some of the 1-star reviews, I decided to give this shop a chance because it was close to…read morehome, appeared to have experience with Subarus, and had plenty of positive reviews. Unfortunately, my experience was consistent with a few of the negative reviews. I was able to schedule an appointment within two days for an oil change using the manufacturer-recommended oil, OEM brakes and rotors, an A/C recharge, and a tire rotation. When I arrived, the shop immediately gave me weird vibes. There were no other customers, and the office was dark, dingy, and messy. It didn't feel like a professional shop at all. When I picked up my Subaru Forester, I learned they had used 10W-40 oil instead of the manufacturer-recommended viscosity rating (SAE) I requested. Rather than addressing my concern, I received a long explanation about why the difference supposedly did not matter (it matters; look it up!). They also installed Akebono brakes and rotors even though I had specifically requested OEM parts. The A/C service was even more frustrating. Kevin told me he had performed a diagnostic and found no parts that needed replacing, so he recharged the system. However, the A/C still did not work. I returned to the shop after picking up my wife from work. Kevin looked at it again and told me the O-ring needed to be replaced. He asked to keep the car for several more hours or overnight, which I declined. Several other things raised concerns for me. I was quoted around $100 for the A/C recharge, but the invoice came to ~$160. After I questioned it, Kevin reduced the charge by $30. To avoid a 3% credit-card fee, I chose Zelle, but the shop's number did not work, so I was asked to send the payment to his personal phone number. I also received only a photo of the receipt because the printer was supposedly/conveniently out of ink. Every question is met with a long winded spiel, where it's made to be seen as helpful or knowledgable, and to affirm that you've made the right choice by picking them. To me, it's a waste of my time and it exposes their nonsense if you listen carefully. Kevin also told that my car's control arm bushing was cracking and needed attention. Because I had lost confidence in him, I took the car back to the Subaru dealership to undo his work (e.g. changed the oil with the manufacturer-recommended viscosity, a/c diagnostic and repair, exchange the brake fluid he added with OEM fluid, etc.,) and they also performed a multipoint inspection. They provided a video of the inspection and did not identify the control arm bushing as an issue. Overall, I spent nearly $1,500 and left with more concerns than I had going in. I should have paid closer attention to the negative reviews. By the end of the experience, I didn't want them touching my car again. I will not be returning. If you own a Subaru, I recommend looking elsewhere for a shop that knows these cars, uses OEM parts, and operates with professionalism and integrity. The shop offers no warranty for their work. Even if they did, I had already lost confidence in them and decided it wasn't worth wasting anymore of my time or dealing with the hassle.

TL/DR - Pedro went out of his way to help my out of state son get back on the road. I couldn't ask…read morefor more as a parent! Full Story - My son was staying in a hotel for the night near Pedro's shop. In the morning (Friday) the car would not start so my son took the train into San Francisco as he had events planned. The issue, he was supposed to be back on the road the next morning. As a parent on the east coast, I frantically called shop after shop looking for someone who might be able to help him. We have USAA roadside and that is something but if it was more than a battery issue, the car would have to be towed to a shop which likely would not have been able to do anything until the following week. He was supposed to be driving to another state the next day. After calling what felt like 100 shops (it was probably closer to 10) and hearing the same response that they could maybe see them next week, I called Pedro. After explaining the situation, Pedro told me that when my son got back that he could call him and that Pedro would go to my son's location, get the car jumped and then take the car to his shop and get him back on the road as soon as possible. I told him my son likely wouldn't be back to the car until 5 or 6 PM and would it be ok to call him Saturday. He said that he is often at the shop late and my son should call immediately when he got back to the hotel. My son called Pedro at around 5PM and true to his word Pedro went out of his way to get the car to the shop and immediately checked it out to make sure everything was ok. If there was work to be done it would be completed on Saturday morning. Better than that, within an hour Pedro called and the car was good to go. My son had the car back before 7PM Friday evening. It was a miracle. Thank you Pedro! You brought some peace to some very anxious parents!

Been using their services for roughly 4 years. Pedro and Franchesca have always taken care of my…read morevehicles quickly! Would definitely recommend them and their team.

This was my first time at Shoreline Auto Care. Robert was very responsive over call and text. It…read morewas a big job for my VW GTI, but he was very honest and tried to keep the price down by knocking off labor charges for certain services. He's very knowledgeable about VW engines and even knew the history of some of the company's malpractices. Robert also stayed late after closing so I could drop off and pick up my car after work. Speedy 48 hour turnaround for a big job. Would highly recommend Shoreline Auto and will be returning!

My RAM truck started to sound funny so I called them. Brought my truck over and within 3 hours had…read morea diagnosis. Gave me all the options. Was not pushy at all for me to go with the most expensive option. As a matter of fact they recommended dying the cheapest one and go from there. I recommend them highly. I had taken the truck to the Sunnyvale Dodge dealership a month earlier and they screwed me over royally. Shoreline Auto Care has my business for life. It's nice to meet decent and honest business owners.

I've been ordering tires online from the same place for over a decade. I've never had a problem…read morebefore. I've also never been to this installer's location before. I ordered on Friday and instead of scheduling my appointment for the first available slot (which was shown as the next day) I scheduled it 5 days out (the very next Wednesday at 9:30am) Upon arrival, the technician took my name and phone number down. I also wrote down the make and model name of the tires I ordered. And he tells me It'll take around 1.5 hours or so as I'm the only appointment they have so far and the only vehicle they have ready to work on. A few minutes later the manager comes back and takes my information, again, after I already provided it all to the tech. The manager then tells me he doesn't know if they have the tires yet, and asked me if I got notification they were delivered (I've never gotten confirmation ever for any order shipped to the shop, because I'm not the person receiving the tires, they get sent directly to the shop) Yet still, the manager tells me it will be about 2 hours or so and sends me on my way. About 5 minutes after leaving I get a call saying they don't have the tires and can't work on the vehicle, so I need to come back and pick it up. When I got back, I told the manager that they should be aware of whether they can install tires for their appointments or not for the day. They opened at 7:30am, and my appointment was 9:30. They could have called me to let me know not to come in. They could block off their schedule and not allow bookings unless it's more than X number of days out to account for extra shipping time, etc. They could have told me they would check the shipping and that they'd arrive later today so I can leave the car there and they'd let me know when the tires were delivered/installed. There was so many options available but the manager refused to take any responsibility. When getting in the car to leave, my partner was walking back to her car and head the manager call me an idiot. Seriously dude? I was never rude, understandably dissatisfied, but never raised my tone, spoke ill, or cursed at all. This dude should not be in charge of or have to manage anything when he clearly can't manage a basic customer interaction. I drove 45 minutes one way to get there on time for my appointment. My partner drove 45 minutes so that we could leave the car there for them to do the installation. We both had to drive separately, another 45 minutes each, to get back home. Overall, 3 hours of our collective time was wasted due to something incredibly simple and easy for any one of Skip's corporate engineers to implement, or a QA person, or a customer service representative, or a simple AI assistant that scans tracking numbers and flags appointments that are scheduled before estimated tire delivery. I will NEVER go back to this location, or any "Skip's Tire" shop. Do better. Hire better people. Take responsibility. Don't waste peoples' time. And don't verbally insult or assault your customers. AND FOR THE OTHER YELPERS OUT THERE: READ THE BAD REVIEWS AND UNDERSTAND THIS IS NOT THE PLACE YOU WANT TO TAKE YOUR CAR. I WISH I READ SOME OF THESE OTHER REVIEWS LIKE THE ONES FROM William M, Pierre J, Jay A, Negar A, Zhaidar T, and Gabe U.

Needed a four new tires and asked Mike whether they price-matched. He said yes, and we ended up…read moregetting our Nissan rogue aligned and four new Cooper Endeavors. SUV runs great and we're headed for the Oregon coast! No need to go back and forth to Costco. Thanks guys!

Great service Fair prices and good quality…read more Also very flexible on time so I was able to get it done soon

I came in because Jorge seems knowledgeable, and that trust is what led me to bring my beloved car…read morein. The execution of the work which is done by the workers is where everything falls short, especially something I paid a couple thousand for. I made specific requests before the job and made requests that were directly tied to the primary repair for good reason, Jorge accepted and I felt assured at the time. But in the end, to my own inspection they were found to be ignored, costing me more time and money to go back in to fix. The shop's decisions led to issues that were entirely avoidable. A part that could've been easily addressed while already disassembled was instead left broken as it was and installed. The assembly also came back loaded with unnecessary RTV and Locktight, as well as some screws being loose or with stripped heads. The craftsmanship is difficult to look past. I was assured the replaced assembly was in good condition and that they would do their due diligence to make sure things would be working right. Initially it seemed fine, but what I found underneath was unfinished work, which led to my discovery of also disconnected components that were also broken by them that I know were not broken beforehand because they were new and made no weird sounds and will now prematurely wear (it also made concerning sounds when I just got the car back initially which is why it caught my attention), also meaning safety concerns due to the lack of detail. Things I specifically asked to be handled were left untouched and unreplaced. I now will have to live worrying about what will break next because of this, what is currently broken that will leave me without my car working, how my car will be affected by all of this and when I'll need to fix everything all over again because with the way things are going it seems like that's where things are headed already, and what actually got fixed or what condition each part is in. On top of that, my car came back with exterior damage deep in the paint that wasn't there at drop-off that looked like it was done while moving the car around the shop. When I raised this to attention, no accountability was taken. They said they weren't sure who caused it and so they wouldn't take any responsibility for the damages. They were apathetic didn't offer to try to help or figure out how they could help, which wasn't very welcoming or reassuring. I now look at my car, and I feel pain and worry from seeing how things are now. Post-primary job, wanting to give them another shot, I had an engine code come up and they didn't diagnose the actual problem, they replaced a new part which still threw the same code and they did not solve the problem. They're affordable and Jorge is knowledgeable. But quality control and follow-through from the workers, and his quality control at handoff is a serious problem that should be addressed. I wanted this to be my go-to shop but this wasn't right, and I cannot recommend someone to come here when things are like this leaving me with a huge burden affecting so much, with a car that now needs more time, money, and effort put into it even after going with all the shop's recommended services and initial reassurance paying in the couple thousand because I mistakenly trusted them.