1. El Camino Auto Clinic

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Mountain View, CA

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El Camino Auto Clinic

4.5 (193 reviews)
Closed • 9:30 am - 5:00 pm

Services - El Camino Auto Clinic

Auto brake repair

Auto transmission repair

Oil changes

El Camino Auto Clinic Photos

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Recommended Reviews - El Camino Auto Clinic

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Reviews With Photos

This is the detailed diagnosis and service done from the dealership.
Alyanna C.

Pedro, my review has no contradiction. I was with him when he called you and he briefly mentioned that there might be issues with the fuel injector or the battery which could be causing all the engine lights to come on. You said that it couldn't be the fuel injector. You apparently diagnose the car which you had for hours but yet couldn't diagnose that the main problems were actually the battery AND the fuel Injector. Those documents does not prove you actually did those job. YOU ALSO NEVER PROVIDED ANY DOCUMENTS FOR HIM TO SIGN. You can write all the things you apparently did but you did not resolved any issues on the car. The dealership had DETAILED information about the problems in his car and you provided vague information on the receipt. The only person dishonest here is you.

My current car that Pedro has been servicing for 7 years I've owned it
Carole P.

During past 16 years, Pedro has repaired and done routine maintenance on my current 2002 Miata plus my former 2000 Corolla. All work has been thoroughly explained beforehand, economically priced, completed when and exactly as predicted. Pedro has a professional yet kind and approachable manner. I trust him explicitly

Coolant level after a coolant flush service. Clearly not filled upto required level. Level should be between the 2 horizontal lines.

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3 months ago

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1 month ago

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2 months ago

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11 months ago

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1 year ago

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2 years ago

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2 years ago

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Franchesca B.

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3 years ago

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Franchesca B.

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2 years ago

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Franchesca B.

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4 years ago

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3 years ago

Very nice people came over with no appointment and they helped me super fast and gave me a great price thank you so much!

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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8 years ago

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8 years ago

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Franchesca B.

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3 years ago

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6 years ago

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5 years ago

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7 years ago

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Franchesca B.

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7 years ago

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3 years ago

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3 years ago

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4 years ago

Great service. Straight-forward, no hidden or suprise fees. Overall hassle-free experience.

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14 years ago

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8 years ago

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5 years ago

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7 years ago

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5 years ago

Pedro is an upright guy, which is important when trusting someone with your vehicle. Pricing was fair and work was done timely.

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7 years ago

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5 years ago

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Franchesca B.

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7 years ago

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8 years ago

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7 years ago

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9 years ago

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7 years ago

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9 years ago

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4 years ago

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Ask the Community - El Camino Auto Clinic

Review Highlights - El Camino Auto Clinic

“I needed a headlight replaced on my Hyundai Tucson, and Pedro was incredibly kind, honest, and helpful.”

Mentioned in 163 reviews

Read more highlights

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Auto Headquarter

Auto Headquarter

(80 reviews)

Kevin did Valve Clearance Adjustment etc on my car. As the work are inside of the engine, I cannot…read moretestify how they were done. But I do feel that the acceleration increased obviously after the job. Kevin also spent time to explain what engine oil I should use. Although I do not agree with him on that, I still appreciate his effort trying to help his customers. BTW, I got stopped by police due to speeding a few days after the engine job.

Despite some of the 1-star reviews, I decided to give this shop a chance because it was close to…read morehome, appeared to have experience with Subarus, and had plenty of positive reviews. Unfortunately, my experience was consistent with a few of the negative reviews. I was able to schedule an appointment within two days for an oil change using the manufacturer-recommended oil, OEM brakes and rotors, an A/C recharge, and a tire rotation. When I arrived, the shop immediately gave me weird vibes. There were no other customers, and the office was dark, dingy, and messy. It didn't feel like a professional shop at all. When I picked up my Subaru Forester, I learned they had used 10W-40 oil instead of the manufacturer-recommended viscosity rating (SAE) I requested. Rather than addressing my concern, I received a long explanation about why the difference supposedly did not matter (it matters; look it up!). They also installed Akebono brakes and rotors even though I had specifically requested OEM parts. The A/C service was even more frustrating. Kevin told me he had performed a diagnostic and found no parts that needed replacing, so he recharged the system. However, the A/C still did not work. I returned to the shop after picking up my wife from work. Kevin looked at it again and told me the O-ring needed to be replaced. He asked to keep the car for several more hours or overnight, which I declined. Several other things raised concerns for me. I was quoted around $100 for the A/C recharge, but the invoice came to ~$160. After I questioned it, Kevin reduced the charge by $30. To avoid a 3% credit-card fee, I chose Zelle, but the shop's number did not work, so I was asked to send the payment to his personal phone number. I also received only a photo of the receipt because the printer was supposedly/conveniently out of ink. Every question is met with a long winded spiel, where it's made to be seen as helpful or knowledgable, and to affirm that you've made the right choice by picking them. To me, it's a waste of my time and it exposes their nonsense if you listen carefully. Kevin also told that my car's control arm bushing was cracking and needed attention. Because I had lost confidence in him, I took the car back to the Subaru dealership to undo his work (e.g. changed the oil with the manufacturer-recommended viscosity, a/c diagnostic and repair, exchange the brake fluid he added with OEM fluid, etc.,) and they also performed a multipoint inspection. They provided a video of the inspection and did not identify the control arm bushing as an issue. Overall, I spent nearly $1,500 and left with more concerns than I had going in. I should have paid closer attention to the negative reviews. By the end of the experience, I didn't want them touching my car again. I will not be returning. If you own a Subaru, I recommend looking elsewhere for a shop that knows these cars, uses OEM parts, and operates with professionalism and integrity. The shop offers no warranty for their work. Even if they did, I had already lost confidence in them and decided it wasn't worth wasting anymore of my time or dealing with the hassle.

El Camino Auto Clinic - autorepair - Updated November 2026

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