Worked with Mr Ray to fix my Cadilac and he did a wonderful job. I highly recommend these guys. They're professional and they have a great customer service. read more

Ray did a great job fixing my bumper at a very reasonable price. The first repair did not hold, and Ray immediately offered to make it right. He took a different approach to the second time and it's working great. read more

Sunnyvale Collision Center - Before the repair - Auto Repair Near Me - Sunnyvale, California

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There are numerous reasons that I cannot recommend for the sake of the consumer protection. I brought my Lexus after a car accident. I heard their workmanship is great, but unfortunately I experienced quite opposite and I collected evidences. A. They used tools and parts from my trunk bottom section where a spare tire gets stored, and they left them indoor cabin and scattered in the trunk when I picked up the car. When confronted later, they said they could not put them back there was no space; while they could retrieve them from the same place. This forces the customer to clean up after their mess. B. They performed incomplete job. My car has Lexus logo at the back. Can you guess there I found it after picking up my car? Inside trunk, in a carelessly abandoned manner. It is like the auto repair shop collects the fee, but the customer takes care of the final completion. C. Poor workmanship. Look at the photo attached, and how my hind and the trunk no longer match. The gap is easily 1/4 inch to 3/8 inch off. Did they explain why and compensate for this? No. D. When I had to request rework on my car, they promised me to call me to see if the rework is going to take more days, or it will be complete on the same day. They promised to do but they did not. I was waiting for their phone call by 5:30pm, only to find out they went home after 5pm without notifying me about the plan. E. They left my car key to neighbor shop, without permission - telling them to give the key back to me when I come. That's right. They treat the customer asset carelessly as if they do not care. This is outside the business practice we expect. This is quite an under-developed practice that I cannot expect from this country. F. Wrong receipt. At first they issued a receipt of about $4K while the true cost is $6.3K. I had to revisit the store and get it issued again. Now which proper business would issue an invalid receipt? I have evidences about all of the above. I have more issues from this shop, but only with incomplete evidences; but the stories about the poor workmanship and poor communications from this shop grows. If the shop does not acknowledge these issues, then for the sake of the consumer protection, I can consider releasing more issues. read more

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I recently got my 2016 Mercedes Benz s550e worked on here by Mr. Ray A. Ali the owner was amazing! Ali and Ray Worked with me when I was having trouble with my insurance and was very patient and fair! I will definitely be returning for more business! read more

Ray Acuna of Sunnyvale Auto provides consistently top quality work and is also extremely good at communication and presenting options. Highly recommend. read more

Sunnyvale Collision Center - Highly recommend Ray Acuna of Sunnyvale Auto - consistently top quality work and great with communication and options. - Auto Repair Near Me - Sunnyvale, California

I have had 3 cars repaired by Ray in Sunnyvale Auto over the last 3 years. Each time the body work was done well to our satisfaction, and on-time. The repairs have been proven realiable and solid over the last 3 years. When we asked for other repairs, Ray always explained clearly and provided the needed information to us. Pricing was good and my family is very happy with the work. I recommend using the shop for bodywork and regular maintenance, proven good reliable work. read more

Great team of people. Very friendly and helpful. No stress process end to end. Highly recommend the place

First off the owner Ali: a gem of a guy. A true gentleman with great sense of customer service and quality work. No wonder his business is so successful. Next the whole set up: you can't find a cleaner auto shop. Finally: the artist Ray Acuna: I brought a special car with curb rashes on high end two-tone wheels and scratches on doors and Ray spent an entire day till 10 pm making them like new. The work was exquisite and the finish product was beyond belief. Just like new. So much to be thankful for - Ali and Ray you are both such great people with high standards. Keep up your excellent work read more

I've had a good experience here every time I've gone. The first time my car needed a lot of work, but the prices were very fair and the work was quality. The second time was because I had a concern, but it turned out there was no issue, and they didn't charge me. Hard to find a fair, competent, honest Mechanic these days. Come see Mo and he will treat you right. read more

Quality work from a trustworthy shop. I would recommend this shop to friends and family.

They do kind of sloppy work, left air filter loose after preliminary Inspection; causing the check engine light to come on. Luckily I was able to use my scan tool and look under the hood and fix it myself. Also left a trim piece off on the door. I had a rather complicated problem with my door which they were able to fix so I have to give them kudos for that. read more

Randomly called nearby auto repairs as I had a plastic flap hanging down from underneath my vehicle that would drag on the road and kick up gravel (result of driving over curb and the recent flooding from all the rain). The manager here told me to come in around 3pm since all his workers were at lunch. When I came in, he immediately put my car on the lift and secured the plastic tray with new plastic bolts with no charge. I was so surprised as I know many auto repair and mechanic shops will try to nickel and dime you for every little thing. Mr. Dastgah and his staff were all super helpful and kind! Definitely coming back here for my next oil change and maintenance!! Thank you, Sunnyvale Auto Shop!! read more

I got very great experience here. Check Engine light and some other lights came on and my car didnt start well. I came here without any appointment seeking for emergent help. Guys are so nice and helpful. They did a check for me and share the results. They told me that it is possible caused by a defective battrry or more serious system problem. They suggest i got battery to be replaced first since my cutrent battery (purchased in costco)still have warranty. I went to costco and purchased a new battery. And it takes less than 20 mins to get the battery replaced and tested. My car works great again. I asked how much i should pay. It ends up i just need to pay 30 for the battery installment fees. At last i went to costco to return the old battery and got refund. I am very glad the issue which appears so critical can be resolved in just few hours with 30 bucks. I hihhly recommd this place read more

Quoted $89 for alignment. Charged $129 when picked up the car with no additional work do. Not coming back. ** Update. +1 star for Difference was refunded but too late. I don't trust this shop and never coming back. read more

Nice place! I bring my Audi R8 here to install side skirts, they were able to install it in a very short time. Technicians are very friendly and professional, they put good protections during work to protect painting of my car. The chassis of my car is low, but they were able to find smart way to lift it to install the side skirts without risk of damaging anything. They also helped me to scan the warning codes of my car, Josh helped me twice on that, he is a super nice guy, always willing to help. The owner of this shop and his brother are great too, they have enthusiasm of cars and are able to handle and work on luxury cars. Thanks. read more

Shawn and Eddy helped me with my cx5 repair and I appreciate their exceptional service and quality work!

Almost ten years later, I decided to return to Sunnyvale Auto Repair and discovered a new owner was in place. Spoke with Frank who agreed to take on a project involving a 1960s-era Mustang that had been sitting in the garage for 2 years. He and his crew gave it the love and attention it needed: Checking the quality of the gasoline, new battery, replacing belts, removing cracked gaskets, new brake shoes and an oil change. They went above and beyond with an engine cleaning (under the hood has never looked so good), tracking down all the little leaks and fixing a long-standing problem with the choke. The car drives like a dream now: I regularly take it out on Sunday and I don't have to worry about the idle dropping too low when I stop. The mechanic went above and beyond by painting the air intake filter to match the original car colors! Frank was very up front with the costs, calling to discuss the quote and not performing work until I'd signed off. I'll be using this shop for the next round of work (because, with an old car, the work never ends). read more

Sunnyvale Collision Center - Painted by Sunnyvale Auto Repair - Auto Repair Near Me - Sunnyvale, California

I have been living in different European and Asian countries during my life and consequently have referred to many car repair shops including company repair shops Cain shops like KWIK FIT etc. Specialty a different private car repair shops. The main major concern for a customer are :reasonable charge, reliability, convenient accommodation, high quality service prompt service and lastly honesty. I should say that not every repair shop could have all above in one place but this shop has proved that they are really capable to maintain a high quality of service in best manner. A very top management along with excellent service as well as reasonable charge I do strongly recommend it. There is no need for marketing and advertise as their performance is quite sufficient to show their high standard. I should say double 5star read more

My car had what I thought was a broken thermostat. Frank and the crew at Sunnyvale Auto told me it was only low coolant and the charge went from what would have been a $300-$400 dollar repair to a $43 fee for diagnostic and refill. They also removed a broken under shield. I can't thank them enough for their honesty which I find is very rare in today's world. read more

How does an auto repair shop survive being next to 5 other shops in the same plaza? By delivering great honest services, in a timely manner, at a fair price. That's what Dannick's offers. They are quicker and cheaper than the dealers (I detest both Honda dealers in my area- I think they're a racket), and their staff is nice and knowledgeable. You can't ask for much more than that. read more

I will never be using Dannick's service again. A month after paying them $611.00 to fix alignment, oil change,..and a few other issues..my car pulls to the right severely, and when I make u-turns in the truck..it sounds like a bolt is snaping.. I have called called called and they do not answer their phone,..I have left messages...they do not return them..I literally have tried to call three times today and the phone answers and no one is there..But the fact that they don't return my messages is just crap! Thanks for costing me more money Dannick's read more

My wife and I have had Dannicks for taking care of our cars or 10 or 15 years. Their work is excellent and they take pride in being honest in their dealings. They took very good care of my Ford ranger and my wife's Plymouth Voyager. My wife likes Dan and Nick who would take time and talk to her about her car, remembering her previous visits and conversations. She does not view them as mechanics, but her friends who take care of her car. (Nick has since retired - but she still remembers that he would take time off each year and drive around the country in his motor home doing charity work.) Everyone wants to find an honest mechanic and a mechanic who can actually fix the problem rather than replace parts in hopes things get better. Dannicks is simply an excellent auto repair place! read more

"JACK the RIP OFF!" I used to love this place, but now I have to say that under the new ownership, it has been HORRIBLE! Dan is a great man, but his replacement, Jack, is unbelievable. I recently had work on my car and later learned that he suggested repairs that were unnecessary. Prior to taking my car in I had a diagnostic test done which showed me results as to the work that was needed. I decided to take my car in to Dannicks and was told that something else was in fact wrong with my car. This concerned me as a client and I will NEVER take my car back there again. My brother and I have used him for the last 6 months, but will not go there again. Jack is an accurate description of this shop; "JACK the RIP OFF, not auto care!" read more

I highly recommend Dannick's. I have been using them for at least 7 years. I started going their when Stevens Creek Dodge changed ownership. I trust Dannicks to give me an honest and fair estimate. I appreciate it when they tell me the work that needs to be done. I know that I can trust their workmanship. Dan, Todd and Gabe are friendly and attentive to my needs. read more

Dan is the most honest car mechanic you will ever meet. I have numerous occasions where some "mechanic" (see WheelWorks review) tells me I need a few thousand dollars worth of work. I always take my car to Dan and he gives me the real run-down. He calls me and tells me what must be done, what could be done if I have some extra money, and what we can just wait for. Totally honest and never trying to push a big price tag out the door. Dan actually seems to be excited to tell you that your car only needs $75 of repair instead of the $1,500 someone else said needed to be done. From my experience, the honesty at Dannicks is just as superior as the quality of their work. On the few occasions where I have had substantial work done that resulted in a decent price tag, Dan did everything in his power to give me the best deal. I read on other reviews for Dannicks that you feel like they are your friends taking care of your car and not your mechanics. That may sound a little cheesy, but I can say it is completely true in my experience. My parents have taken their cars to Dan for years and it really is just like calling up your friend and not some car mechanic trying to rip you off because you are naive. If you live anywhere near Dannicks, you absolutely must make Dan your new mechanic. I am moving hours away from Sunnyvale but you better bet that I will be back to Dannicks the next time I have trouble with my car. Give them a try once and I bet you will have the same experience as me and many others in this review section. read more

I made a help just to review these guys. They are AWESOME, they actually care about the customer and their car. Recommend to everybody!

I heard of Dannicks by word of mouth over a year ago from a coworker and have had the pleasure of working with them the few times my car has needed work. In all of my dealings with Dan & co., I have been thoroughly impressed with their honesty and work ethic. Whenever I have asked for details about the work being done for my car, they've given me genuine explanations and have even pointed out things while my car's on the lift. I have never felt like they have tried to 'pull the wool over my eyes' like other mechanics -- a great relief that makes car maintenance a non-issue now. Sound good to you? Get over to Dannicks next time your car needs work! read more

I've been coming here for years for routine oil changes and checkups -- Dan and all his employees are very nice and easy to work with. Now that I've found a place I like and trust, I will never go anywhere else. Bottom line: Highly recommended. read more

On the way to the work heard a grinding noise coming from tires. Dropped off car at 10am without appointment. Estimate of work was called to me at at noon suggesting to replace front brakes. Told me rear brakes had a few more months to go and don't need replacing now. Work was complete by day's end and car is driving without any issue. read more

I have brought multiple trucks in for service to Sunnyvale Auto throughout the years. Ali has been exceptionally helpful and provides great customer service. They have done work for me from changing tires, engine/mechanical work, and even lifting my truck! Great shop, 10/10. read more

Awesome job by Mo and the crew yet again. I have seen them 3 times. The first, they took care of me when a different shop had put the wrong size brakes on my car. Today, they completed a laundry list of fixes I requested. I had been quoted around $2500-$3000 at other shops which considering my car is worth probably $4500, no way I would ever spend that kind of money at this point in it's life. Mo charged me $850 after tax, saved me a bunch of money WITHOUT using cheap, aftermarket parts or doing shoddy work. Really appreciate ya'll!!!!! read more

I went there to change the battery. I took a new battery with me. He told me that it would cost $25. After changing the battery, he charged me $35. They did a good work, but he kind of cheated on my face. read more

Highly recommend this place. They provide very high quality service with excellent results in a timely manner. I will be taking my cars to them whenever they need any type of service. read more

We always have an excellent experience when we take our cars here. The guys are very knowledgeable and the work always gets done quickly. We never hesitate to bring our cars here for any issue. Highly recommend! read more

On behalf of my 70 year old mother...this place is HORRIBLE! My hard working mother has owned 3 new minivans since the mid 80's. All the vans were serviced at Dannicks.. She's paid THOUSANDS of dollars to dannicks over 30 years.. She had her newest minivans brakes serviced before her trip to Wyoming..simple..right.. Dannicks forgot to tighten the entire brake caliper.. Causing catastrophic damage..the entire brake caliper came loose 100 miles outside Reno.. Absolutely destroying every part of the front brake system..even destroyed the aluminum wheel.. Even though she could have been KILLED..she understood it was a mistake.. After paying a 100 mile tow.. hotel for 2 days..parts and labor at the Toyota dealership..to fix the problem.. She is now set back OVER $3500.00 as well as canceling her Wyoming vacation...still..she understands things happen some times. My very honest and gracious mother just wanted Dannicks to pay half the $3500.00 bill.. She's reasonable..but her purse has always been slender.. which is why She goes to him in the first place Now Dan's examination.. '' that's Your fault for taking it to the dealer " and "i would have found a wheel for allot cheaper" Also " take me to court" DANNICKS WOULDN'T DO ANYTHING TO HELP! My modest mother understands humans make mistakes and had confidence that Dannicks would make this nightmare right.. She was so shocked by Dannicks responce she couldn't believe it.. Especially after the relationship she formed with the owner after 30 years.. Shame on you Dannicks.. Your what's wrong with the world today!! read more

I took my car to this shop to get a 2nd opinion. I had another shop diagnose a clanking noise my car was making - they had told me I needed new motor mounts and a transmission rebuilt. Dannick's found that all I truly needed was 2 nuts on bolts holding my transmission to the frame. They saved me about $1400 worth of work. They are my new mechanics and I will gladly recommend them to anyone! read more

I'll concur with the other reviews here and say that Dannicks is an excellent place to keep your car in good shape. Both of my vehicles are now over 100K, so we're running into things failing now and then. I appreciate Dannicks approach to make it clear what needs to be fixed right away, and which can be deferred a bit. read more

When they were located on Lawrence expressway I got coupon from costco for a tire alignment and I got a good deal on it. I would choose this place over Quality Tune-Up on El Camino. read more

Absolutely terrible phone service. I called them 3 times, 2 times I will put on hold for over 5 minutes. The third time, they weren't able to answer any or my questions thoroughly or accrurately. read more

My wife and I try to patronize owner-operated local businesses whenever we can, and Dannicks is a perfect example of why that is. Dan & his staff are all straight shooters - willing to help you prioritize repairs when necessary. Professional, detail-oriented, friendly, and above all honest service - what more can you ask for? read more