Stress-Free Auto Care

(165 reviews)

10/10 recommend to anyone who has Audi. They were super communicative, reasonable and fast…read more Finished the work at half the price vs the Audi service center.

Very happy to have found Sunnyvale Foreign Car Service after Sunnyvale Toyota destroyed my air…read moreconditioner during a simple oil and filter change. Finally I found an honest car shop who does great work! No one explains and visually shows you what's going on and needs work than this place. And makes recommendations of important to do, or good but not essential to do immediately, so I can budget the repairs. I finally found the shop I can trust to take my car to! Thanks very much!!!

Expert Auto Care

5.0

(165 reviews)

One of the only few remaining mechanics I ever trust!…read more First off, Christian the owner, is probably the most honest, humble, experienced & the most knowledgeable person you'll meet. I bought a brand new Lexus GX, Now; previously I've been taking all my maintenance & other needs to a Lexus dealer. After realizing I'm just dumping money away, I needed a solid mechanic that only stands by their work with quality but also knows what they are actually doing. Guys, save all your time and effort and go to this place. Not only Christian has saved my thousands but also he stands by his work! If he gives you his word, best believe it will happen!

Despite not having an appointment, and them being short staffed, they reattached my plastic bumper…read moreliner that was dragging on the ground free of charge! I wanted to pay them but they refused. I am not local to this area but encourage you to support this business! And make an appointment when possible. Thank you Expert Auto Care!

Kevin's Auto Repair

(509 reviews)

Honest, affordable, quick. Everything you want to find in auto repair, but often don'tread more

Professional and reasonably priced! I called Wednesday afternoon and was able to drop my car off…read moreThursday morning. Got a call a few hours later and went on my way. No gimmicks, car runs great afterwards.

AAA Mountain View Auto Repair Center

3.9

(38 reviews)

I left my car there on a Wednesday about noon. It is now Tuesday end of day (6 days later) and I…read morecalled them 4 times over the last week (and left 4 voicemails with my return phone number) to find out status of my car which should have at least had the diagnostic by this point. No one picked up and there was no returned phone calls. I am just going to go in tomorrow and pick up my car and take it to another location. Update 6/30: It seemed the mechanics were fine, I'm sure it is a capable shop. I finally got a call on Friday (1 hour before i was going in to pick up my car to move it to another repair shop). The nice person who accepted my car let me know that they had completed the diagnostic. I told him I was just gonna come in and get it since it had been 9 days since i had dropped it off and couldn't get ahold of anyone there. Plus on my voicemail on Tuesday i had said to cancel the diagnostic. I picked up my car and took it to another place. Also worth noting... I responded to the yelp response below on Wednesday with screenshots of my call log and the address where i took it. I got no response from that email address, no phone call, no nothing. I suspect the problems with this place are one or more of the following: * They have a LOT of cars onsite. My guess is that they are accepting too many and we would all be better served if they didn't over commit and said no to some of us. * I am guessing there used to be someone who was in charge of answering phone calls and responding to voicemails and communicating with the mechanics. Now there seems to be no one dedicated to this (though maybe an overworked mechanic who is stretched too thin). On Friday the person i worked with seemed to have no knowledge I had cancelled my diagnostic 4 days earlier. * Maybe they have an automated system for responding to one star yelp reviews... and it is not being monitored anymore. * Maybe their phone system is down or misconfigured and they are losing phone calls and voicemails. * Maybe the owner (or office manager) is sick. I hope they get better if so.

$60 for oil change vs 44.xx with code as advertised in AAA website…read more There was no place to enter in the discount code when booking the appointment. Feels like a bait and switch. There are 10$ coupons on the internet but was told found them too late. 1.5h to do an oil change. waited 25m for them to start for a 1pm appt while person was on phone. Used to be MPG repair. They do an inspection looking for high profit repair items they can talk people into like they look into carfax records and if they don't see maintenance records they come back with spark plug replacement, replacing radiator hoses etc. The classic stuff. From scotty killmer YT channel: don't fall for the spark plug scam. People forget when the last change was. If you forget take one off and look at it before deciding. OIl change DIY is $20. Toyota dealer sells oil filters for $5. Shocking it is that low. Alawys buy the wiper insert from the dealer, dont buy the entire blade from Costco. Big ripoff. The small piece of rubber you replace is a lot cheaper than replacing the entire blade. Not a fan of the AAA collab. Feel like am being used for profit optimization.

Auto Headquarter

(80 reviews)

Kevin did Valve Clearance Adjustment etc on my car. As the work are inside of the engine, I cannot…read moretestify how they were done. But I do feel that the acceleration increased obviously after the job. Kevin also spent time to explain what engine oil I should use. Although I do not agree with him on that, I still appreciate his effort trying to help his customers. BTW, I got stopped by police due to speeding a few days after the engine job.

Despite some of the 1-star reviews, I decided to give this shop a chance because it was close to…read morehome, appeared to have experience with Subarus, and had plenty of positive reviews. Unfortunately, my experience was consistent with a few of the negative reviews. I was able to schedule an appointment within two days for an oil change using the manufacturer-recommended oil, OEM brakes and rotors, an A/C recharge, and a tire rotation. When I arrived, the shop immediately gave me weird vibes. There were no other customers, and the office was dark, dingy, and messy. It didn't feel like a professional shop at all. When I picked up my Subaru Forester, I learned they had used 10W-40 oil instead of the manufacturer-recommended viscosity rating (SAE) I requested. Rather than addressing my concern, I received a long explanation about why the difference supposedly did not matter (it matters; look it up!). They also installed Akebono brakes and rotors even though I had specifically requested OEM parts. The A/C service was even more frustrating. Kevin told me he had performed a diagnostic and found no parts that needed replacing, so he recharged the system. However, the A/C still did not work. I returned to the shop after picking up my wife from work. Kevin looked at it again and told me the O-ring needed to be replaced. He asked to keep the car for several more hours or overnight, which I declined. Several other things raised concerns for me. I was quoted around $100 for the A/C recharge, but the invoice came to ~$160. After I questioned it, Kevin reduced the charge by $30. To avoid a 3% credit-card fee, I chose Zelle, but the shop's number did not work, so I was asked to send the payment to his personal phone number. I also received only a photo of the receipt because the printer was supposedly/conveniently out of ink. Every question is met with a long winded spiel, where it's made to be seen as helpful or knowledgable, and to affirm that you've made the right choice by picking them. To me, it's a waste of my time and it exposes their nonsense if you listen carefully. Kevin also told that my car's control arm bushing was cracking and needed attention. Because I had lost confidence in him, I took the car back to the Subaru dealership to undo his work (e.g. changed the oil with the manufacturer-recommended viscosity, a/c diagnostic and repair, exchange the brake fluid he added with OEM fluid, etc.,) and they also performed a multipoint inspection. They provided a video of the inspection and did not identify the control arm bushing as an issue. Overall, I spent nearly $1,500 and left with more concerns than I had going in. I should have paid closer attention to the negative reviews. By the end of the experience, I didn't want them touching my car again. I will not be returning. If you own a Subaru, I recommend looking elsewhere for a shop that knows these cars, uses OEM parts, and operates with professionalism and integrity. The shop offers no warranty for their work. Even if they did, I had already lost confidence in them and decided it wasn't worth wasting anymore of my time or dealing with the hassle.

Stress-Free Auto Care

(305 reviews)

Excellent and fast service. very professional, fixed many issues and replaced tires all in one day…read more Will always go back to them for service on my cars.

I received an oil change discount coupon from Stress-Free Auto in the mail for new customers, so I…read moredecided to try them since they are nearby. The office staff was professional, communication was good, and the shop was clean. In addition to changing my oil, they did a detailed overall inspection, which included a battery stress test, engine, brakes, and undercarriage. The full report, which included photos, was emailed to me and I was impressed by how comprehensive it was. If you just need an oil change and can do the minor maintenance and inspections yourself, then it will be a bit pricy at this shop (~$170). However, if you want someone else to do all that, it would be cheaper than a dealership.

Yarnell's Service Center

(319 reviews)

Yarnell's is my go-to mechanic shop. They are up-front about the work they do, they are good about…read morekeeping me informed about any surprises, and I trust them. They have been my mechanic for at least a couple of decades now!

I've been totally remiss in only writing my first review of Yarnell's just now after being a…read morecustomer for at least 15y! This place gets 10 stars on a scale of 5! Time and time again, Rick (runs the front desk and I believe is the owner) and the rest of the folks at Yarnell's have provided our family of cars the highest level of customer service! If you have a Toyota or Honda (or Lexus or Acura), they are the go to place for whatever ails your car. (They do other makes as well, but specialize on Toyota/Honda.) The job gets done right the first time and for the right price. Just this past week, I had the (12V) battery replaced in my 2006 Highlander Hybrid along with the headlight restoration (now I can actually see the road at night!). When everything was done I asked Rick to come out and listen to something I heard in the car for the first time that morning. Turned out to be tons of leaves/debris coming in contact with the AC blower. He pulled out the old air filter lickity split and replaced it. "How much do I owe you?" I said, "No charge." he said. That's just one example of the several times he has helped/provided something at no charge. He's provided advice over the phone several times too! The day Rick decides to retire will be a sad day for all of Yarnell's customers. Yarnell's really understands what it means to serve their community.

Mountain View Body Shop

(320 reviews)

2 Big Thumbs up for MOUNTAIN VIEW BODY SHOP!! I obtained…read moreestimates from 3 local body shops (one in Palo Alto and two in Mountain View). MV Body Shop offered a substantially lower price than the other two. A big shout-out and kudos to the manager, ANDREW CHOE, and the staff that I interacted with. If I ever need body work in the future, MV Body Shop will be my first choice without a doubt.

TLDR: Great experience getting my car repaired…read more I admit that I was afraid to come here because of the few recent negative reviews. However, this is a Geico approved and I decided to go with it anyway. Andrew and team did a great job. Recommend this place.

Peninsula Auto Repair

4.9

(109 reviews)

This has been my go to place for car issues for many years. The service is great and fast. Everyone…read morehere is friendly and professional. They are very knowledgeable about cars. Lastly, the pricing is very reasonable. This place is located in the same plaza as an Arco gas station so it's easy to miss, but be sure to come here for your auto repair needs if you're in the area.

My car started shaking when braking so I had it towed to Peninsula Auto Repair my insurance company…read moreUSAA recommended them. I called them about an hour after they opened Ray the amazing guy there and his team had already quickly driven it and figured out that piston was misfiring and then I agreed to their original fee for diagnostic totally worth it. The amount of detail that he gives you about your issue is incredible. Such passionate people about cars. I even had them do another repair that was completely unrelated because I was so happy with our service, I can't recommend them enough. I have four cars. I will definitely be bringing all of them to them.!!

Oil Changers

(533 reviews)

Good service. Fast and friendly crew. Price is reasonable. Walk-in no line to wait. Been here a few…read moretimes and keep coming back.

TLDR: If they damage your car during the oil change (the oil drain plug in my case), they are…read moredefinitely unable to take responsibility to repair the damages, leading to costly repairs (nearly $1k) that must be done by a more competent mechanic. Financially, they took no responsibility either. They didn't even end up refunding me for the oil change itself after saying they would! The car: 2002 Subaru Impreza Outback Sport. 180k miles. NEVER had an issue with an simple oil change before. When: June 26, 2026 (See attached proof of purchase) What happened: It seems one of the workers stripped/cross threaded the oil drain plug when removing and reinserting it, ruining the seal and creating a leak. As stated the car never had any issue with oil pan leaks before and last got a change months ago and still held the oil fine. They let my daughter leave with the leak (telling her to bring it back for a top up if oil gets low), and by next morning there was oil all over my garage floor. (See attached video for the leak) I called them and they did come out to clean up my garage floor. But they also said they could not do anything beyond that to repair the threading damage or the leak. So now I am left to deal with a car without engine oil, which is undrivable unless you want engine damage. It was either tow it to my regular mechanic 20mins away or top it off with oil and drive it 1 min to the nearest gas station mechanic. I chose the latter, and they charge me about $1k for the repair (also attached -- also the mechanic's confirmed the cross threading of the drain plug by oil changers as the cause of the leak). Did Oil Changers take any financial responsibility? This is actually where I say they are even more UNABLE to do anything to help. I called the manager and I was super nice since it was an old car and I understand that quick oil change places don't hire experienced mechanics. So I didn't even ask them to pay for the repairs, but ONLY TO REFUND ME FOR THE OIL CHANGE that ended up all over my garage. He agreed to do it, which is good. He said he needs "corporate" to process the credit. Sure, I agree to wait. One week, no credit. I call the store again, the manager says he left voice mails with corporate. Fine. Two weeks, no credit, the manager actually calls me and asks if I got it. Nope, not yet. It's now more than a month later, still nothing. Oh well at least I get a Yelp rant out of it! ;-) I did hold off this review for a month to give them a chance to follow through with the refund, and this review would not have been posted! Why we originally went here: first time customers of Oil Changers. I usually take it to my regular mechanic but I wanted to hand down the car to my daughter so I had her take responsibility for the service. She chose the place based on good reviews. Haha.

Kevin's Auto Repair

(509 reviews)

Honest, affordable, quick. Everything you want to find in auto repair, but often don'tread more

Ace Tire and Wheel

4.4

(383 reviews)

4 brand New tires, for Honda Pilot. Sam and his team are super dependable, will give you a clear…read morediagnosis, fix a problem if it is fixable and safe and help you save an expense. Offer alternative choices of tires depending on your driving profile and need. Excellent service and I would go back again. Thanks !

The people at ace tire are honestly the best I've worked with. I've taken my car there a few times,…read moreand every time they always help me with exactly what I need no matter the request. I ask/explain to them what I need and they get it done. I've recommended so many friends to them because of the quality of work. Definitely check them out!

Custom Alignment-Balance & Brakes

4.3

(146 reviews)

I'd heard great things about this ship throughout the years and finally went to them when I…read moreupgraded my suspension components. My suspension has adjustability built in and I was assured that they would use that as using shims isn't as reliable. Today I found that they did use shims as it's more convenient. This is in addition to getting my car returned with damage to my dash to which I was never responded to.

I had a severe vibration issue at high speeds with my car. Other shops could not find the problem…read morebut Joe and his team were able to figure out that the expensive EV rated Michelin tires on my EV suffered from acoustic foam that had delaminated on the inside of the tires. I highly recommend this place for anything to do with tire mounting, balancing and front end alignment. They do fantastic work!

Tony & Brothers German Auto Repair

See more unrecommended reviews

(108 reviews)

Great customer service and the process was pretty quick. Overall worth it for the regular…read moremaintenance and regular oil change. Highly recommend this auto shop.

I have been bringing my 2012 VW Tiguan to the dealer for years. Finally I had it with the…read moreno-nothing dealer's service advisors working from a script. I have been to Tony & Bros twice now, knowledgeable staff, reasonable prices. They fixed check engine light issue. I should have left the dealer years ago! Kudos to owner Lou & team.

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Trivikram K.

5 years ago

German cars are fun to drive, but let's face it, they have a bad rap on maintenance costs. Some of that is true, but some of that is perception. I have had a 3 series for 17 years now, and I can tell you which is which. For the free service period, I took it to the dealer obviously. From year 4 to 13 I took it to European Auto Works in Sunnyvale, who've gone out of business now. And then it's been German Motor Specialist. Of the lot, German Motor has been the best hands down. If you stick to the dealer's service past the free service period, it can easily be a money pit. As the car gets older you definitely need a place that's interested in saving you money without sacrificing quality. Paul is excellent at bringing to bear his 40 years of experience to do exactly that for you. Here's an example: In 2019, I had a dead battery. At the time I had just about started going to German Motor, and it was late on a Friday, so decided to tow it to the dealership and eat the extra cost. Sure enough, the dealer charged me $800 for replacing the battery, but then gave me a laundry list of "critical repairs" totaling $6K more in estimates! They let me drive a brand new X series as a loaner --- basically nudging me to buy a new BMW. I brought it to German Motor, and yes there was indeed an oil leak - fixing which is incredibly labor intensive. Paul suggested we take care of the most obvious leaks in the front of the car, wash the underside, and drive for a couple of weeks before inspecting again. In his opinion, often leaked oil blows back to the rear of the car, and folks mistakenly think there are more leaks. Long story short, I could get it all fixed at a fraction of the cost. There are many other examples: Buying 2 new tires instead of all 4, what services to delay/combine with other maintenance to save on labor costs, what I could safely ignore, installing after-market cup holders that I gave him. And then there's a nice working space in the waiting area with wifi and coffee, a good shuttle service to where you want to go (better than the dealer's),. The reality is that for a German car this old, you need a mechanic you trust and be prepared to spend $1500 to $2000 a year on maintenance if you drive it regularly. Spending $5K vs $2K a year will tip the balance in favor of you selling the car (for nothing!). The dealership will definitely try to get you to do that -- but a less scrupulous place will force into doing that as well. I can safely say that if for some reason I can't go to German Motor anymore, I'll get rid of my car. read more

Rumen D.

17 years ago

I have been using German Motor Specialist services for several years now and I have always been very happy with their work. I'm a very particular customer, sometimes difficult to deal with because I always expect the highest quality and have high expectations. I also know my cars very well inside and out, doing a lot of work myself, and can testify with full confidence how good these people are. Very professional and knowledgeable, very polite and honest, will never sell you service you don't need. They respect their customers and actually will save you service and money by intelligently advising you on your repairs - For example, if they are replacing a clutch kit on your car, it makes perfect sense to check and if needed replace some oil seals on the gearbox (transmission) while the box itself is out of the car - You may spend $10 or so more but you won't have to pull the transmission only to replace those seals when they start leaking, saving on future labor cost. The shop definitely provides better quality service than BMW dealerships and does this for less money and no fear for the customer. I cannot understand why somebody would go to the dealership to begin with - you can get most warranty jobs done there as well. GMS adheres strictly to BMW factory approved repair and maintenance procedures, using only OEM replacement parts and exactly the same software and databases as the dealership network. But probably most important, what makes German Motor Specialist stand out is the quality of the people - Saied, Brian, Paul, Nelson and the rest of the guys at the shop take pride in their work and are pleasure to work with. Highly recommended to everyone who owns a BMW and/or a Mini. read more

David H.

5 years ago

I've been going to BMS for years and I've always been happy with their work and services. A month ago I took my 2008 550i for a major repair to replace not just the transmission but the valve stem seals which require the entire engine to be removed from its frame, open to expose the cylinder heads, valve train and all. It's a challenging job fit only for the most experience shop. Service magr Paul Pizano was just wonderful from the start and throughout the entire 2+ weeks of repair. He was friendly, professional, knowledgeable, patient and supportive. He even went out of out his way to get additional servie technician from the other shop in order to shorten the repair time for me. He kept me update throughout the process and not once I have any concern about the quality of their work or effort. I couldn't be more thankful. Thx to GMS, my 550i now runs great and credit goes to Paul and his crew! read more

David W.

13 years ago

Run away, went in for a transmission, diff, and coolant service; ended up with an extra quart of oil in my engine. This has now caused a serious engine oil leak from the breather hose, and who knows what other problems. Next time they shouldn't prey on someone who actually knows how to work on cars but can't because of a back injury. Absolute BS; find another shop, do the work yourself, or if all else fails go to a dealer. They took a perfectly running car, and made it worse. I specifically bought this vehicle just 2 weeks prior to the service because it had all the major work done, and had NO major oil leaks. I take it in for the 3 things I didn't have paperwork for and look what you get; a greedy shop hoping to make more money by ruining my engine. read more

Shivaloksingh R.

1 year ago

I had a great experience with **Stress Free Auto-Care**! Setting up an appointment was incredibly easy--everything was smooth and straightforward from the start. The staff was extremely friendly and patient, taking the time to answer all my questions without rushing me. What really stood out was their thoughtful service. Instead of having to wait around at the service center, they provided me with a **complementary vehicle at no cost**, which made the whole process so much more convenient. On top of that, they performed a **free safety check** on my car, which I really appreciated. Overall, I'm completely satisfied with the service provided. They truly live up to their name--**stress free** from beginning to end. Highly recommend! read more

Daniel B.

6 years ago

I've used German Motors for over 15 years on a couple different models of 5 Series BMW. I just had work done this week on my latest used model 530i and again I received the same 5 Star Service from them. Several things were repaired and all of them were discussed with me in great detail and photos before proceeding. As a Mechanical Engineer and after owning BMWs for 40 years, it's nice work with service advisors with the expertise and professionalism who understand these complex machines we love. I was watching very closely to see if that 5 Star professionalism had changed with Stress-Free Auto Care. I am happy to report that Paul Pizano and the team are continuing this long tradition detailed service professionalism. Daniel B. read more

Eugene B.

1 year ago

I had an excellent experience at this auto repair shop. From the moment I arrived, the staff was welcoming and professional. The service advisors communicated everything clearly, keeping me informed throughout the process without any pressure or confusion. I especially appreciated receiving a detailed maintenance report that included photos of any issues--they really helped me understand what was going on with my vehicle. The facility itself was clean, well-organized, and had a pleasant atmosphere, which made waiting much more comfortable than I expected. It's clear they take pride in both their work and their customer experience. Highly recommended for anyone looking for honest, thorough, and friendly auto service! read more

Sasi K.

6 years ago

Great customer support ! Roberto took my call for an appointment and he answered /clarified my questions . Very patient and professional. Today I took my car to there. Paul and team gave an amazing customer care and service . He explained the things going to check/change/prices etc. Also after the service and quality check , he patiently provided info about condition of the car (BMW 328i) and what I have to take care during next service etc. No pressure or over charge . I felt very comfortable in their office and satisfied with the support. This is the second time I am taking my car there. First time it was for fixing a rattling sound and this time for a Breakfluid and oil change. read more

Arnel V.

5 years ago

I scheduled a ppi with German Auto and my experience with them from the moment i called for a schedule to updating me on their progress to finishing up the job. It was indeed stress free. Paul Pizano in particular did a superb job and i felt at the very start that im in good hands. He went through with me the results in details with all the pictures taken. He gave his invaluable inputs that made me arrived to my decision of pursuing the car or not. the ppi in my mind is a must process before commiting to the car especially for people who does not know much. i will use them again definitely. Godspeed to german auto specialist. read more

Romek N.

10 years ago

After servicing my 740i, X5, 530i, and 530xi at GMS over the years I'm pleased to say that GMS is one of the reasons that I'm sticking with buying lightly used BMW cars. Being an engineer, I really appreciate that Saied, Paul and the rest of the crew always take time to diagnose and explain the nature of the malfunction and the repair options. In comparison to dealership, at GMS you will find an equally high level of years of expertise at a much better value. I couldn't have asked for a more dedicated, friendly, and most importantly, more professional independent BMW service. Good luck with your new shop expansion! read more

Saula F.

1 year ago

I took my 2016 Ram 1500 to Stress-Free Auto Care Mountain View, CA, and I was really impressed with their professionalism. From start to finish, they kept me updated on the issues with my truck, even sending photos to make sure I fully understood what was going on. While the price was higher than I initially expected, they were completely honest and transparent throughout the entire process, which I really appreciated. On top of that, they gave me a 10% Veteran discount--definitely a great bonus! This was my first time using their shop, but I believe I just found my go-to place for auto care. Highly recommend! read more

Jose C.

2 years ago

I recently took my vehicle to Stress-Free Auto Care, and I couldn't be more pleased with the experience! The service was truly top-notch, and the work performed on my vehicle was professional and efficient. I especially want to thank Wes, my service adviser, for being so informative and helpful throughout the process. He took the time to explain everything in detail and made sure I understood what was being done to my car. It's clear that they prioritize customer service and quality work. I highly recommend Stress-Free Auto Care for anyone looking for reliable and stress-free auto repairs! read more

Fred S.

1 year ago

Wanna save $7,400? Go to StressFree. My MMI screen died. The Audi dealership ran a diagnostic for $350 to tell me that I needed to replace my MMI for $7,400. They also said my battery was OK. Guess what? My battery died, AAA jumped it. Then I called StressFree, Paul Pizano to be exact. He let me bring in the car after 5PM, and squeezed in a service next day to replace the battery and my annual service. They wrapped it up late, but I was able to to pick up my car after hours using their lock-box with a code. Yes, I call it StressFree. read more

Mr. J.

15 years ago

I was introduced to this shop years ago and still bring it there. Before that Dinan serviced my car and I got tired of really high prices. I've had two GMS service managers I entrust, Brian and Paul. Knowledgeable, thorough, patient and great customer service. Recently Paul was nice enough to coach me through a situation that was botched by the Reno dealer. He looked at photos I emailed and he explained things over the phone for free. I know I've spent more than other shops for the same work, but they do great work. read more

AwesomeLady N.

2 years ago

My car had an oil pan gasket leak, so I took into the Mtn View shop. Paul and the guys did a great job. They found the leak and repaired/fixed it. While in the shop they gifted me a loaner vehicle to get around town. Thanks Paul. Tell all the guys "Thanks". I highly recommend using them if you own a German made vehicle. Quotes are fairly accurate unless they find something else is causing the issue to be repaired. They call, text and email updates, as needed. They work around your schedule, too. Great team!!!!! read more

Neel J.

14 years ago

I've been taking my 740i BMW to German Motors for over 8 years now. They're very honest and thorough. They document issues via emailed pictures, set you up with a rental car (if needed), and discuss your options (pressure free). This translates to the best possible service. The whole staff know beamers very well whether you're talking to Paul, Saied, or Jason. Although, BMW's are usually not cheap to fix, it is what is with BMW's. All car service centers should have this excellent service model. NJ read more

Sun A.

6 years ago

I was having problems with my Porsche Turbo, kept getting a error code and misfire, I don't drive the car to much so the problem existed for a couple years. In and out of a couple Porsche shops, nobody could pinpoint the problem. After talking with Yinon and Chris they were confident they could fix the problem at there Mountain View shop. Paul was very cordial and kept me posted on the different diagnostics they were preforming. There mechanic Tony located the problem and corrected it. Thumbs up. read more

Bruce R.

11 years ago

My good friend in Berkeley is a certified BMW mechanic and I have access to all of his tools, but I couldn't get away from work to fix my sister-in-law's car. Fortunately, she took it to German Motor Specialist and we dealt with Paul Pizano. I found Paul to be honest, knowledgeable, competent and friendly. He was incredibly easy to work with and the pricing was more than fair (my friend agrees). I cannot imagine a better auto repair experience and I highly recommend this shop read more

Nick M.

9 years ago

Outstanding service and trustworthy advisors - took our son's 528 in for intermittent squeaky brakes. Our rep, Paul Pizano, had them inspected and it was determined that there were no safety issues or opportunity for additional damage. It was recommended that if the occasional squeaks didn't bother us that a break job was NOT recommended at this time. It's refreshing to get an honest evaluation. read more

Merleen P.

1 year ago

This guy's r fantastic! Friendly, fast! Good work and kept me informed thru all process. Thorough in all details n checked everything and gave detailed report highlighting the condition and necessary repairs. Great prices! N I did tell others of their service n definitely return ing for future car maintenance n repairs! Thank you! read more

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A-1 Complete Auto Repair

(87 reviews)

I've trusted A1 with over 7 cars across 15+ years, both new and old. Reliable and straightforward…read moreauto shops are hard to find, but Brady and Sam make an excellent team. Brady is always easy to work with, and Sam communicates clearly and follows through on every detail. They've inspected several used cars for me with no surprises later, and their pricing has consistently been far better than dealerships like BMW, Lexus, and Subaru. They also do great tire service at fair prices and always stand behind their work. It's rare to find a shop with this level of honesty, care, and customer service. Highly recommend A1 -- you'll be happy you brought your car to Brady and Sam.

Look at the shop and the improvements we've made. A little paint and elbow grease makes a differenceread more

Jim Davis Automotive

(175 reviews)

My battery went out on me and I was stranded, I dropped in and even though they were busy and I…read moredidn't have an appointment they helped me right away and installed a new battery for me pretty quickly in the middle of their work day, Thanks BJ and Anthony :)

The guys here are a pleasure to work with. Knowledgeable and efficient. Great quality for the…read moreservice at a fair price. Highly recommend.

Elite Auto Performance

(210 reviews)

I was on a roadtrip and had some car issues, they got me in super quick and for a great price…read more Highly recommend this shop

These guys came through fixing my radiator. Everyone else was trying to over charge but Elite was…read morevery fair with their pricing and very quick with their repairs. They fixed my car in less than a day without any issues. What else can I ask for? Thank you guys. I will be back for sure.

SLT Auto Repair

4.9

(177 reviews)

Came in to service a Toyota RAV4 Hybrid for 30k maintenance. They provide quick and simple service…read more Reached out via their website and they responded within 24 hrs with simple and straightforward scheduling. They are a very small shop and are busy right when they open at 9am but they made time for me to bring my car in. The only thing was, find a place to stay at until they are completed. The cost for maintenance was within reason! Couple hundred for the maintenance! They take cash/credit but credit requires an additional 3% fee Tony is a Cantonese speakers which was really cool!

Good communication, went for simple oil change and they diagnosed water leak and other issues.read more

Helming's Auto Repair

4.6

(88 reviews)

I had an appointment for a smog check that I scheduled 2 weeks ago. I had an email and text…read moreconfirmation at that time. When I arrived today, they asked me if I was dropping it off. When I asked how long it would take ( since I didn't have a ride!) the young man asked me to go to a different business because their machine was down. They did not attempt to call, text or email me in advance. I came from the East Bay for this appointment so a heads up would have been most appropriate! My second car is due in a month but I will not be coming to Helmings. My family has used Helmings since they were on Lambert in Palo Alto. I'm disappointed that they let the business decline like this!

Very happy to have found this shop. They appear to run a very tight ship in order to keep from…read moretaking on more business than they can handle and therefore turnaround times are usually within a day. I mostly communicated with Leane who is absolutely lovely. The shop is very forthright about their plans for a vehicle and will go the extra mile for their customers. My vehicle became a bit of a puzzle and they took the time to troubleshoot for hours without trying to price gouge. A customer will always feel heard there. A huge thank you to everyone I spoke to today and in past visits. This will be my shop as long as I live in the Bay Area.

Advanced Motor Works

(181 reviews)

They're great here! They make the service and repair as easy as possible. If you're looking for…read morehonest and trustworthy car repairs this is the place to go!

I had an oil leak coming from the valve cover on my vehicle, so I brought it into Advance Motor…read moreWorks. I was referred here because the company my other half work for takes all their construction pick up trucks to this shop. KT did a great job on my car. What really made him stand out was that he took the time to show me exactly what was wrong he even showed me the old part and where it was leaking. I really appreciated that, because most shops don't do that, and you're often left wondering what was actually fixed. It's hard to find an honest body shop these days, so I'm really glad I found Advance Motor Works. KT is a great owner who provides excellent customer service. He gets the work done on time, has a solid team, and the shop is always busy which is a good sign. If you're looking for an honest shop with great customer service, look no further.

D&R Automotive

5.0

(12 reviews)

I usually just review food, but these guys responded really quick, got the part within 3 hours of…read moremaking the appointment, and finished everything in like 90 minutes. They were able to replace the turbocharger wastegate solenoid for a reasonable price. Everything was done in a days work.

They accept walk ins! Easy and quick service :) very affordable! Will be coming again. Paid about…read more$80 for my Toyota Corolla's oil change. They took less than an hour

Family Auto Care