The service I requested was done with total quality and nothing less. Before leaving , khan showed me the bad water pump that needed replacement and explained where the damage was and took care of the problem. If you want great value for your money , this is the place! Once again thanks paul and khan. read more

Absolutely amazing place to get your car serviced. Their attention to details goes beyond what you typically ask for. Paul on the front desk is kind & generous to accommodate your request in every possible way so you get maximum value for your time & money. Highly recommended! read more

I can't say enough about this place. I have a 2011 MB Sprinter and have had trouble finding a mechanic I can trust. I have been going to Lozano for the past 3 years and Khanh takes consistent care of me and my van. The van has a lot of quirks and Khanh always spend time researching and finding affordable, common sense solutions He goes over and above every time I take the van in. You won't be disappointed if you're looking for a good mechanic who knows his stuff and is honest and trustworthy. I am very grateful to Khanh and Lozano Auto Service. read more

Outstanding service and professional Paul is great His head mechanic did a great job on my car Recommend this location for any service needed for your car read more

Great experience with Paul and Khan - extremely nice folks! Khan replaced brakes, transmission fluid drain, engine coolant, tpms sensors, and few other things. A few weeks have passed and everything seems good. They were accommodating with scheduling. This is not the cheapest place by no means, but it's been recommended to me as trusted and reliable. Overall 5 stars. read more

Great service great employees! My new spot to fix my vehicles. They handle the car and fixed it in professional way

I had our 2010 Ford Escape smog checked today. Paul and all staff were friendly, professional and very efficient. They were ready to work on the car at the scheduled appointment time with no unnecessary waiting. Reasonably priced and worth giving them a call. I definitely recommend them for smog checks. read more

Been going there over 40 years! Great honest workers! Job was done correctly, then test driven to ensure it was driving well. Fast excellent honest workers, who try their best to have the car ready on time. read more

I recommend this auto service, where I get excellent service for a reasonable price. EVARISTE read more

Very honest and knowledgeable mechanics. Do exactly what you ask and they explain everything. Will fix while you wait next door getting a beer at the pool hall. read more

Paul is the best. It's so hard to find a trustworthy place to take your car, but these folks are truly the best. They've been working on cars for my family for decades, and I don't hesitate to recommend them. read more

Khan is a car enthusiast and he only performs thorough quality service! He was able to fix my car in a timely manner. He specializes in European cars. His prices are unbeatable. read more

Took my car there for some brakes and a smog . They are open on Saturdays , which is super awesome since I work during the week . They got it done very quickly and the pricing is more than fair . My family has been coming here for over 30 years . Paul is very honest and fair . That's hard to come by these days . read more

Took my vehicle down to have them troubleshoot a small issue. They called me up and said it was going to be over $1700 to fix and had to replace all the parts to fix the issue .I took my car to another shop to get a second opinion "they told me that three parts were bad and they fixed it for less than 50% than what Lozano shop was going to charge me.. Lozano shop didn't even bother to troubleshoot The issue down to granule details. They just told me that everything all parts had to be replaced to fix the issue. They were very dishonest, and just tried to upsell me, Im personally sickened by this experience from them being so dishonest it is disgusting read more

Great service. Honest shop and no up selling. I will recommend this business for any auto care needs. read more

Vince, under promises and over delivers. My 91' 300ZX TT was failing smog. I was getting different assessments about the problem from other shops. The problem was festering for months. No one was able to fix the problem. The easy and brain dead answer was "Oh replace the catalytic converters", which the car has two and it isn't cheap to replace. I luckily called World Mufflers and talked to Pat there. Pat another straight shooter like Vince recommend I have Lozano check out the car before I start the expensive process of replacing two catalytic converters which Pat could do easily. When I talked to Vince, he told me, emissions problems are hard to figure out and maybe the problem was the catalytic converts. He asked for 2 days to diagnose the problem as he was quite busy. By the end of the day he had figured out the problem and the car passed SMOG! No need to replace the catalytic converters! A frickin genius. read more

Paul and khanh both are great. Have been going this place for last fews years and they have been taking care of my car. Great customer service, reasonable price and best scar service read more

My friend recommended me to Paul(Lozano) when I was looking for car service, my friend knows Paul for couple of "decades" and gives his car service at Lozano. Paul and his team are knowledgeable and honest. They give you best customer service, NO HIDDEN FEES, they tell you upfront or call you to conform with you the prices and needs for your car. I even recommended Paul to the Lyft driver, Lyft driver came to get business details after dropping me. HIGHLY RECOMMENDED!! read more

I posted a very positive review for these guys in early 2023 but feel like they deserve an update. I've visited Lozano Car Service a few times now and interacted with both Paul and Khanh. Both of them are pleasant, professional, helpful, and fair. I've even gone to them with some unusual issues, and they have always done great work. Thanks! read more

I've been coming to this shop for over 30 years. Always friendly always a good deal. Always responsive. Highly recommend.

Paul at Lazaro's was great! We were looking to get a pre car inspection before purchasing a used vehicle at the adjacent dealership and he was very accommodating. The inspection was performed promptly and the information obtained was very valuable. Paul was straightforward, honest, and knowledgeable of used cars. I would definitely recommend! read more

Rob has been taking care of our vehicles for several years. He is fast, efficient and very knowledgeable. He is honest and explains everything in detail. His prices are reasonable and always goes over and above. Thank you, Rob. He deserves a 10+ star rating. read more

I married into a family that has been using Lozano's since their father was doing work on my wifes family cars back in the 70's. Vince & Paul are the most honest mechanics I've ever met and I gladly have given them my full trust in the last 5 cars I have owned. Only fair prices & straight honest facts from these guys. It can get a bit busy for these guys so call ahead to schedule an appointment. read more

Have been going here for many years. Paul has been taking good care of my car. I have moved about 40 miles from this place and still think of going here for getting my car serviced. Honest mechanics are hard to find. read more

This little gem of a place. I've driven by since 1990's and never once thought to bring my car here till a good friend referred me. My front drivers brake had been clicking for a few years since I replaced the brakes and I took it to the dealers earlier in the year and they charged me an arm and a leg but could not resolve the clicking. I took my car here and they called me back almost immediately to let me know the brake was fine and still in great condition but the clicking was due to a part size and pins that didn't fit exactly correct. There was no need for me to do anything but I needed a piece of mind and paid to have the part replaced to stop the clicking. Not only was it an affordable replacement but I had money left over for an oil change also done on the spot. They saved me a ton of time and money and gave me a piece of mind and also referred another amazing place to replace my tires! This is a wonderful place and you're missing out big time if you don't bring your car here! read more

I went to this place after seeing great reviews. I called a week in advance to booked an appointment. When I went to dropped my car, I was told to bring in back in 2 days. No problem, they were too busy. I said, let's give a 2nd chance. I booked a 2nd appointment a week in advance. When I arrived, I was asked, if I have called before to booked the appointment. Finally they kept my car for 2 days. They never found what problem was. (VERY IMPORTANT) they told me they drove my car for about 15miles and no issues found. I took a picture of the miles before and after. See pictures. When I tried to bring my concerns to vince(owner), he used the F word and hang up on me. read more

Lozano Auto Service - Auto Repair Near Me - Sunnyvale, California

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Was in for an oil change. Good price, nice and quick, and personable too. Such a nicer feel than those big chain places. --- Oh yeah, and I had contacted them by email over the weekend. They weren't even open and I didn't expect to hear back, but someone got back to me none-the-less. They pay attention to their network. I will certainly keep this place on my radar for future work when I'm in the area. Thanks all! read more

As honest as they come with quality you don't get anywhere else. It is really this simple. I have been in the car industry since I was a little kid, my family had owned transmission shops and auto shops my entire life and these guys do business just like my family did. Whenever I have an issue I can't figure out, they are always happy to help. Their prices are reasonable and for sure better than going to the dealer or most other shops. Their craftsmanship with the vehicles can't be beat, even for things that are old and parts are hard to find, they manage. Paul and Vince will -always- be my go to men if I need anything. I honestly cannot say enough nice things about these guys! read more

Hands down, the best auto repair shop in the Bay. As a third generation Bay Area native, my family and I have been to many shops, but none come close to the professionalism, honesty, fairness, and quality work that Lozano's provides. Vince, Paul, and Troy are awesome. They keep my old truck running well, and for that I am grateful. Thanks guys. read more

I come here for oil change since 2-3 yrs. Once my car was blinking oil change required sign, after couple of thousands miles since last oil change, I came here and the person who checked my car, was very helpful and fixed it in couple of minutes. Did not charge me anything.. I was really happy. Never expected to find such a honest person . I will recommend this place to all my friends.. Thanks Lozano Auto Service!! read more

The folks at Lozano are dependable, honest, and fairly priced. I serviced two of my cars there and they did a fantastic job. Highly recommended! read more

I took my car to Lozanos late in the day, but they fit me in despite having to stay late to finish. Paul went out of his way to test drive my car and make completely sure that my brakes are safe and all of my fluids are full. The great part? I brought my car in for an oil change and just happened to mention that my brakes squeak once in a while. He changed my oil and rotated my tires and filled them while he was checking out the brakes. Paul explained the brakes situation to me and made sure that they are safe for driving. He didn't over charge me and he stayed past closing to answer all of my questions. I will definitely be coming back to Lozano's for any more car issues I have. read more

I first went to Lozano - on the recommendation of a friend who is a trusted car guy - when I was working in Sunnyvale. Now, even though I live in the Santa Cruz Mountains, I still make the trip when any family car needs work done. Most recently, we brought my wife's car in to be smogged and they were done in 20 minutes and were more than $10 cheaper than the local smog mill who wanted us to leave the car for a few hours. I also left my car which I've neglected for a while so I requested a full safety check in addition to repairing a specific problem I wanted them to look at. Vince started with a bare-bones quote for the one job that needed to be done for me to drive away safely and when he told me about the other issues he found, he specified how long I could safely go before I would need to deal with each one. Since I had budgeted a chunk of money for work on my car, I kept encouraging Vince to do more of the work now. It was almost like we reversed roles and I was jacking up the estimate while Vince was trying to keep it to a minimum. By the time he exhausted his list of issues that needed attention, the estimate was still under what I had budgeted for the one issue that had initially prompted me to bring the car in. I trust these guys to look out for my interests more than any mechanics I have ever dealt with. read more

I went to Lozano Auto Service for my yearly smog test. The staff was late to open for business but he apologized for being late and explained why he was late to work. The whole process was fast and I received my certificate very quickly. read more

My new go-to for my car needs! Paul is definitely a no BS guy. Being a female, I'm always rolling my eyes at mechanics who tell me I need to replace my battery, entire cat, or rotors or whatever when I clearly don't need it. I'm glad to have found this shop close to work so that I can just stop in before or after work to get a quick oil change, etc. It's easy to miss the driveway into the shop so drive slowly on El Camino. There's literally nothing fancy about this place. The office/waiting area is very minimal and could probably use a face lift but no big deal because Paul gets everything done in a timely manner as quoted or sooner. His prices are reasonable. There's just not much more to say except hooray that I found an honest mechanic in my area!! read more

I was using Vince and his Team back when they were Lozano's Exxon and were located on the corner. I still go to them from time to time but now it mostly to refer friends in need of personal service/diagnostics on their vehicles. They have never failed to try to help and satisfy the needs of my friends over the years. My one friend did not know why his Ford truck ran so bad and Lozano's found out that his catalytic converter was bad! Great work guys! read more

I have been in the Automotive business for over 40 years as a tech, advisor and currently administrative/management. Vince Lozano, Paul, and the other employee's represent what is right about automotive repair. Honest, straightforward and extremely affordable. What's best is the repair is done correctly the first time. I would highly recommend taking your vehicle here for service, and that other repair facilities and dealerships could learn from their business approach. Thanks for the great service, Bob and Amanda :-) read more

Went there because a colleague recommended it. I have an old beatup Ford. Just like my car, the shop is an old school mechanic shop and it is as good as it gets. I went to get oil change and they told me you will have to leave it for a few hours. I was a little surprised as I am used to Jiffy Lube like where you are in and out. Paul told me, we don't do that kind of oil change. They kept the car for about 4 hours and did the oil change in the old school way of allowing it to drip. Charges are reasonable. Highly recommend it. read more

Lozano Auto Service - Front desk - Auto Repair Near Me - Sunnyvale, California

Wow ! They are super cool! I'm a girl and don't know much abt cars! Today Paul helped me a lot. He explained everything for me. They close at 6 but I really needed to fix my car and all the works stayed longer to help me which is super nice. They did a great job with the best customer service I have ever seen in my life. Even they are super busy and obviously there were tried but they helped me. Also the price is fair. The place that I used to go charged me much more!!!!!! I definitely recommend this place because of the manner of the workers ! U can trust them and u don't have to be worry abt the extra or over charges. This is not all I got a swan for our pool and they helped pump it too. It was too big for my car and they still helped me tie it to the top of it. I had a great experience and a funny memory. read more

Lozano Auto Service - Auto Repair Near Me - Sunnyvale, California

PROBLEM: Back Latch (trunk) wouldn't open!!! =( After taking my car to Pontiac (my dealership) to try to get this fixed, they were trying to charge me some crazy amount around $550 to fix, I had called everywhere and NO place was giving me a good deal!!... Went down the street from there and found this place!, Not only did these guys save me money, I paid around $250, they are VERY friendly and the experience was just great!!!. Ohhh also Paul was nice enough to check why my engine light was on and realized that there was something wrong with my car (which the place I get my oil change at told me there was nothing wrong). He called Pontiac for me to see if it was covered and luckily it still was, if I would had put another 500 miles I would have had to pay for that part and that would have sucked!!! So thanks guys for all your help!!!... =) Might have to come get my oil change here too from now on!!.... read more

Lozano Auto Service - Auto Repair Near Me - Sunnyvale, California