Be prepared for some of the worst service in San Francisco - unfriendly, slow, inattentive and dictatorial. The servers go to great lengths to say that they are too busy to make out individual checks. What they don't tell you is that an 18% service charge is added to every party of 8 or more. I organized a happy hour event there. I asked the manager if we could have individual checks because people arrive and leave at different times. He said he would ask the server if they could provide four checks as a compromise. They put everything on one bill anyway. One person forgot to pay for both of their drinks, so the rest of us had to make up the difference. The server initially questioned why we were taking a long table because she claimed there were only four people the last time. I pointed out that there had been eight and she said that she meant only four people had ordered. One of them had asked if they could just get a drink at the bar to pay separately and was told "If you order at the bar, then you sit at the bar." No wonder more people didn't want to order something. Once our "busy" server had eight people on the check and a guaranteed 18% service charge she stopped taking orders for newcomers to our table and never asked anyone if they wanted another drink. She had time to bring a plate of appetizers over, and then come back to say "that's not for you" and carry if off to another room in the nearly empty dining area. One of the latecomers started wondering if they should just go to another bar to get a drink since the servers were spending most of the their time at the waitress station and not taking any orders. The overpriced food is mediocre and the beer selection is just adequate. The only positive thing about the place is that it's relatively quiet. I'd give it three stars if the wait staff didn't extract their tips from customers using the combined bill scam. If you're staying at the Hyatt, it's convenient, but there are better places in the vicinity. read more

Yelp should have a zero star option. I went there with a few friends for lunch. We chose from the dine about town menu. There was not much to choose from, it was either a salad, salmon burger or the steak sandwich. The waiter recommended the steak sandwich. Most of us ordered the steak sandwich and the rest, the salmon burger. The salmon burger was...gross. It tasted like fish bait. I couldn't even finish 1/4 of my burger. The steak sandwich was just as bad. It was flavorless and really chewy. The service was bad. The waiter kept on taking our fries when we asked them not to...and they hardly refilled our waters. In short, I will never come back to this place. read more

4 stars for food, but probably mostly on the amazing service by our waitress. Located inside the huge & beautiful lobby of the Hyatt. The night we came in there was a sign by the front that said "Please seat yourself", not sure if they do this all the time or not. I had a friend waiting for me who was able to get a seat for us near the bar. The pace looked really busy, but I think that's partly due to the convention or event they were having in their conference area downstairs. It's December so the lobby was decorated for Christmas with a giant tree and a winter village (including the GG Bridge) around the fountain & sculpture. So we were set on getting a salad, but we wanted some kind of protein on the side (chicken, beef, etc) We asked about their chicken & beef. The waitress was so nice & helpful, she actually went to the back to check on the seasoning on the meats. She came back and told us exactly what was in their marinades. Then we asked if they can just do plain grilled chicken just salt & pepper no spices. She went back again and came back with a "yes". The one thing I have to say is that our wait was quite long, for "custom" food here. There were a couple tables around us who had their food out faster than ours. And we only had salads with grilled chicken. Really? I don't think it should take that long... Especially seeing that the other two tables had far more food than we ordered. Good experience. Good food. The waitress who helped us was wonderful! read more

Came here for Dine About Town with a friend and was a little disappointed with the food. Service was alright, a little slow but courteous. The ambience is great though - the restaurant is an open area located right in the middle of the hotel's beautiful atrium. Starters - spring salad and clam chowder. I barely touched the salad - not very good - but my friend did like her clam chowder. Main - fried chicken and salmon. Fried chicken was tasty - a hint of curry in the batter makes it interesting. Salmon was fine but nothing to write home about. Dessert - Ghiradelli molten chocolate cake and banana bread pudding. OK, now we're talking. Both were pretty delicious and up to the level I was expecting. Overall, the desserts and the nice atmosphere saved the day. I think this would be a great place to have drinks for happy hour but I wouldn't go out of my way to come back here. read more

My wife and I had a long drive, checked in and went to the "restaurant" for dinner. The restaurant was basically tables in a bar. Loud music, huge TVs, no ambiance. Well we were too tired to go out so we ordered from the menu. I ordered the buttermilk fried chicken wings. There were 3 and they were very greasy, grease was pooled at the bottom, cooked well, lacking flavor. My wife ordered the beer cheese spread with grilled bread, the bread was greasy and the chews was ok. We each ordered a drink and a desert. I had the shortcake biscuit and strawberries. The biscuit could not even be cut with a fork and knife, the strawberries were diced and I don't think they used more than 2 strawberries either. My wife had the buttermilk cheesecake, she said it lacked any flavor. The total bill was $70! Now I know that SF is an expensive city but the cost of crappy bar food was ridiculous. Order takeout, anything but eating at the Eclipse Restaurant! read more

Doug is the best. He made us the Eclipse 75 and it was beautiful, delicious and purple!!! The devils margarita is amazing and colorful!!! We love Doug!!! read more

Decent food. Atmosphere is nice for breakfast. Although service was terrible and essentially ruined a nice breakfast. Many other customers around were frustrated as well. Food deserves 3 stars, service 1. Took about 15 minutes to get drinks served simply to the table. Avoid if you can. read more

Eclipse Kitchen & Bar - Eggs Benedict - New American Near Me - San Francisco, California

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Quick service, attentive managers, delish appetizers. Go and check this place out, great place to unwind after a long day at work. Don't forget to get Castro street cocktail, refreshing . read more

Eclipse Kitchen & Bar - #eclipsebar&kitchen#happyhour#castrostreetcktail#yummy - New American Near Me - San Francisco, California

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In my half-century life I've ordered a number of eggs Benedict, but this is by far the most exquisite mouthful of breakfast joy I've partaken of. The crab cakes & spinach with an outrageous sauce & perfect eggs made it divine. It was served with quinoa, ripe raspberry and perfectly seasoned & cooked potatoes. My mouth & tummy are very happy. This & coffee came to $25. read more

Eclipse Kitchen & Bar - Crab & spinach eggs benedict - New American Near Me - San Francisco, California

Stayed at the Hyatt on Mother's Day, with breakfast as part of the deal. Wasn't sure if I should do it after reading some reviews of the breakfast, but am glad I did! First thing I've got to commend is the length. It's from 6-12! You can be the world's laziest bastard and still feast here; a real weekend treat. Seating was in various, scattered areas around the bar area, from cute little nooks for 2 to a large open area on the edge of the lobby. I love to read papers, and browse books,, which this place does in spades. The NYT, SF Chronicle and WSJ which is A-OK and a smattering of other books to peruse. There is the option to order off menu or to order the buffet, which we did. Nice choice of seasonal fruit with a single yoghurt cup and muesli as well as oats makes for a nice beginning. There's a cold platter section with cold meats, including prosciutto, salmon and trimmings. With the hot there were really decent eggs benedict, scrambled eggs, sliced potatos, excellent bacon and some of the better sausages I've had outside the UK. They also had a little unusual selection of dishes. There was a small, cute dim sum selection, a Dutch apple pie, a cool little quiche and some perfect little fruit crepes. Juice was on demand and I only saw one offered. Coffee was decent and refilled quickly. There were also a decent selection of bagels, breads and very good ( albeit it cold ) croissants. The biggest plus is sitting and enjoying then biggest hotel lobby in the world, scene of the film High Anxiety (7/10) Waiting here for a visitor, we sat for 2 hours, without beingg bothered and feeling very comfortable. For an external visitor I think it was $28 each plus tax plus tip coming to $75 which could be a bit steep but at $50 all inclusive wasn't too bad. read more

Lol. Just order some food and then tell me how it was. Trash Patron walks up to the bar and asks where his beer is 15 minutes after ordering. I purchase a flat bread pizza and it is soggier than a loaf of bread dipped in the ocean. Terrible. read more

Brunch with Santa is back for 2016!!!****** After a year hiatus, breakfast with Santa is back and the menu is better than ever! It's an annual tradition for us (all you can eat brunch in an amazingly decorated space? Yes please) and we were so happy the Santa Brunch came back this year. Smoked salmon, quiche, cookies for the kids, waffles, pancakes, cheeses, woah I could go on.... it's such a yummy splurge! Afterwards go for a walk along the water or to the park overlooking the ferry building. A very popular play structure is a few yards away. And take BART or Muni. Fun and kids loved taking a Sunday adventure. read more

Conveniently located within walking distance from the ferry building, my fiance chose this spot to meet with some old college friends of his from England, as it was easy enough for all of us to find since it's situated in the Embarcadero. We were seated promptly, and our servers were nice, although we did have to flag them down a few times toward the end of our meal (plus, I'm pretty sure my wine had initially been forgotten about, and that took awhile...). Nonetheless, we enjoyed the food brought to us and they featured Drakes hefeweizen for a decent price, which our out-of-towners seemed to enjoy very much! I was happy to see that they featured a separate non-alcoholic cocktail drink menu, which was nice for the newly pregnant wife of one of our friends. Everyone loved their meal, and I certainly enjoyed my fried chicken with mac and cheese. However, I do think the mac and cheese could have had far less oily grease... maybe I'm just picky? Mixed feelings, yes, but overall we had an enjoyable experience! read more

We went there on Christmas eve and just in time to see the snow fall at 4pm... but hardly noticeable snow flakes.. more like no snow fall. Very disappointed, but their light decoration is beautiful~ 300,000 lights i heard... having a glass of wine at eclipse lounge while enjoying the xmas carol+amazing light decoration was perfect! read more

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I want to talk about our cool waiter, but I know nothing identifying about him besides his almond skin color. He was personable, made a joke that elicited some hearty laughs, and even stole some chips from the Hyatt because the kitchen was closed. Then we watched some awesome college football on what must have been a 15-foot high projector screen. If you stop here, get the same waiter, sit on one of the luxurious couches, and get beers, this is a five star review. But we had cocktails, and oh wow they were awful. Watery and sugary...I don't even like most liquor and I knew they were bad. Poor waiter doesn't deserve this two star review but this is the most honest I can be :( Also, they close at 12 midnight, which is kind of early. Oh and don't come here expecting to park cheaply, valet is $57 for the night. (!) read more

Location is great since it's in the Hyatt Regency Hotel on the Embarcadero. You have the pretty lights and get to look up at the hotel rooms. Ambiance is nice with the cool couches and pillows. Happy hour food specials were a bit sad with hummus/chips or olives or chips and salsa. $3 for any one of them. Portions are a bit small and was just ok. Service was a bit slow. read more

Very slow service. They bring you coffee and then no one comes to to take your order. The food was subpar at best and expensive. If you are in a rush, then don't eat here. If you are on an expense account and want to whack your company, eat here! The bottom line.... Don't eat at this place. read more

My Auntie took me here for lunch the other day. The restaurant was not packed at all during the lunch hour. The service was OK. Kinda slow and lazy. I got the Cobb Salad ($16.00). It had grilled chicken breast, tomato, egg, bacon, avocado and blue cheese with mustard dressing. The salad was pretty good, except the chicken breast was a little bit dry. Everything was so fresh and the portion was huge. If you have plenty of time and want a quite, relax and pricy lunch, you can give it a try. read more

Great view of the impressive Hyatt atrium and hanging lights. The restaurant is open to midnight, but they stop serving food at 11pm. You can get drinks and coffee till midnight. I have had a few late night meetings here. The food in the evening is average, the service is ok. They could do so much more with this place given the amazing atrium. read more

I go here a fair amount to get a drink and work on my laptop. I enjoy the food, although it's a little overpriced except for the happy hour specials. I'm mostly writing this because I get really, really uneven service. Sometimes I go and I'm treated well, sometimes I'm completely ignored unless they're trying to kick me out despite the restaurant still being half-empty. I can't tell if it's staff-dependent or if I somehow don't "look" like the kind of customer they're trying to attract. Beautiful atmosphere but I'm really frustrated by this. read more

Pretty relax, spacious bar/seating area. Only 1 bartender who tends to be a tad snippy as there is steady business. You get to see X'mas lights & a tree. Some cute display of miniature railroad set was in the lobby area. read more

It's been around 15 years since I last came to this location for a drink after work. Finally, given the need to get some things off my mind and that I need to do some night work nearby, I decided to relive those days. :) My drinks of choice: two Bloody Mary's. I don't know much about prices for cocktails in most places, but $10 may be pricy though not unexpected because of this being a Hyatt Hotel lobby lounge location. Here it is enjoyable to sit back and enjoy the drinks and, at the same time watch tv on the giant TV (they had the Giants game on that evening, so that was a plus for a fan like me), or enjoy watching the Hyatt Hotel environment especially since it's built so that you can see all the upper floors circling the perimeter and on up to the roof. As described elsewhere, service could have been better. There were many opportunities for a staff earlier on to come by and ask me if I wished to order something. I ended up waiting for a while and had to consider flagging someone down. read more

Had a very nice late lunch a couple days ago. I ordered Crab Louis, husband Beef Brisket Sandwich. Mine was a feast for the eye as much as the palate! Attaching a pic, it was so pretty. Unfortunately, hubby's sandwich wasn't up to par for someone who's enjoyed that dish in Texas. But the french fries were delicious! Service was pretty good, considering they were pretty thinly dispersed. read more

Eclipse Kitchen & Bar - Luscious fresh Dungeness Crab Louis! Lots of claw meat. - New American Near Me - San Francisco, California

Yes this does restaurant does situate inside a hotel and comes with hotel prices. The food here at breakfast time is pretty damn good. The pancakes are great and the eggs cooked perfectly. I'm not sure what syrup they use for the pancakes, but its really good stuff. The plates actually come out hot and pretty damn quick; so quick I wonder how they do it. The coffee drinks were good too. I must say, I had my doubts and had low expectations, but it isn't that bad. I've also had lunch here twice recently, and I must say its pretty good. I had the bbq pork sandwich and crab cakes as well as the fish and chips. I checked with the chefs and the pork is slow roasted for about 4 hours. The crab cakes and crab sandwiches are freshly made with a home made remoulade. The breads they use for the pork sandwich and crab cakes are really soft and good. The fish for the fish and chips are made with fresh pacific snapper. The clam chowder and french onion soup are really really good, also homemade in-house. It surprises me that most of the items are freshly prepared as most hotels tend to stick with frozen products. The salads are tasty and the club sandwiches are pretty good too. The atmosphere is pretty nice. The service was good and the staff were pretty friendly. Nice open overhead with the atrium. A very nice place to relax. The prices are steep, as with most hotel restaurants, but the food I had definitely isn't lacking. I seem to have a really good time every time I come into this hotel, although I've never tried dinner here before. read more

I'm reviewing this for Thanksgiving Dinner (very late, I know, but better late than never). Solid 4.5 stars for our waiter's service. The waiter was extremely communicative, helpful and friendly, and very attentive given the fact that there were quite a few diners and their families crowding the hotel for Thanksgiving. Our Thanksgiving dinner choices consisted of pumpkin squash soup (with toasted seed garnish), salad, and turkey with traditional sides (mashed potato and green beans). The squash soup was delicious, one of the better we've had. Salad was all right but the combination of flavors and textures did not come together in my mouth. The turkey was very good - tender and not dry - but it was the stuffing that stole the show. The only complaint I had was that they'd run out of our dessert choices, but as I'm a health-conscious eater that didn't matter quite as much. Also the server (a different one from our waiter) should not have brought each dish out immediately while we were still eating. They should have at least employed a dish warmer as I think it was the entree or soup that got cold while we were still finishing the course before it. Minus a star for that. read more

Came here for DAT with coworkers. I was dazzled by the lights. The venue is lovely, housed in a large atrium within the Hyatt. Lights just seem to rain down on you in an elegant and airy space. But the food didn't really match the beauty of its setting. First course was a chicken tortilla soup, which had pretty good depth of flavor to it. A slight hint of a kick from the spices and a nice crunch from the tortilla strips. Second course---the fish tacos---was where disappointment hit. While I appreciate the choice of corn tortillas and slaw-like lettuce, the fish was not seasoned at all. AT ALL! So the entire dish was bland and flavorless. The beans on the side reminded me of something they dished up back in elementary school. Again, however, the presentation was nice... but I'd rather eat something tasty and not as pretty to look at. The bread did come with roasted garlic olive oil, which I thought was a nice touch. But it wasn't enough to save that meal. read more

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Ordered potstickers and the NY steak. The potstickers were thin and fine. Just fine. The steak was ordered medium rare. Came more medium. Whatever. But the onion jam was terrible. Super sweet and just one dimensional. Sides were fine. read more

As hotel bar and grills go, this place is top notch. The ambience leaves a little something to be desired, as it sits right in the middle of the hotel lobby with a few strange seating options, but the food and service are reliably good. Most of the staff are quite friendly, although attentiveness can drop if it's crowded. The burger here is one of the best in the city: with extra sharp white cheddar and bread and butter pickles, it offers a lot of flavor. I wouldn't go out of my way for Eclipse, but it's really a solid choice if you happen to be around. read more

Normally I would give this restaurant a four or five *but I was a little bit taken back at the service this visit... The lobby of the hotel is beautiful so the restaurant/bar has a really nice feel to it there's seating were you can dine & then there's a big bar. well it was a very very busy and that's definitely understandable so there was a little bit of weight to order from the bar and that's OK I waited about 15 minutes just to sit down but while you're standing down NONE of the bartenders try to take your order at all if you're not sitting at the bar you can't reach over and order they just simply ignored me and about 10 or 15 other people that were just patiently waiting to be at knowledged.. Busy or behind with your work you should acknowledge your customers that was the first thing.. usually they're on top of their customer service... Every single bartender behind the bar was overwhelmed and cranky. I actually had to say hey excuse me!!! can I please get a menu over here after about three different times I was ignored when I asking for one .. even got a clap back answer like "clearly the bar is full you're gonna have to go sit down and order" WTF?? no I'm not I wanna order from the bar.. eventually after this nice couple let me stand next to them because you know I wasn't at the bar so I was not being acknowledged I insisted kindly that someone take my order please whether you're busy or not just put my order in..put my order in for my food literally got an attitude the whole time... like there are sucking on lemons back they're just cranky better people...Eventually I got a spot at the end of the bar right where the drinks and the food go out and I plugged my phone in and a waitress named Claudia came up to me and said I couldn't plug ur phone in there because that's where she was standing my phone charger was not in her way at all and she was literally unplugging it and handing it to me and another lady came to me and apologized and told Claudia to chill my cord isn't bothering her it was just really odd and it left a bad taste in my mouth everything about the way they were treating the customers was wrong! Claudia was so rude for no reason I made a little speech about I don't care if you guys are busy you don't have to be rude to your customers and a couple people looked at me and was like you are so right... I was like let's not forget about kindness hear like you're at work where being nice you all are being rude and it's clear making the customer service just look so bad... I got my food I went to my room which you're really not supposed to do but I didn't want to stay there with those bad badvibes no thank you lol we're on vacation we're here to be happy not like them ...I did not tip and I enjoyed my meal by myself..:) weather your busy and overwhelmed or not there is absolutely NO reason to be rude to your customers and I got it from every single worker behind that bar and around it if it wasn't for that sweet girl that apologize for Claudia it would've been everyone ... I stay at this hotel a lot , good food doesn't outweigh I server with an attitude ;) I probably will not spend anymore of my money there, I will gladly take it elsewhere or go to DoorDash... Waiting to hear a response hope this is helpful to read more

Love the lights from the celing. The drinks were good, very tasty. I had the Rasberry lemon drop and the cucumber martini. Both very refreshing, great summer drinks to beat this heat. It would be better if they had some younger bartenders. The bartenders were older and were all speaking in spanish so who knows if they were talking about their customers. Also if it was a smaller more intimate space. Just feels huge space, with one tiny bar in the middle. I am a fan of hotel bars, if I'm in the area I would come back read more

Eclipse Kitchen & Bar - Raspberry lemon drop and Bloody Mary - New American Near Me - San Francisco, California

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I came here for a Meetup group. It offers a quiet space to chat with other people. The server was very nice. Je suis venu ici pour un group de Meetup. Ce bar est parfait pour parler à d'autre personnes. La serveuse était trop sympa. read more

Stayed at the Hyatt and came down to the bar a few times and had excellent service and great drinks. Staff was friendly and prompt. Would come again. read more

Cons: - crabcakes were undercooked. - popcorn was mushy and stale - I sent the popcorn back, and the waitress was kind enough to say she would get the manager to take it off our bill. We were in a hurry to leave and didn't notice that she never took it off, so I was charged for terrible food that no one ate. - we asked for the check, needing to make it to an appointment. 15 minutes later she hadn't brought it. Another 5 later and she brought it. Pros: - Service was immediate as every member of our party sat down - ambiance was nice - I heard the burger was decent. read more

Decent food, terrible service. Bartenders don't have a sound knowledge of beers on tap and waitress that we had was hard to track down and not very attentive. read more

Romantic place, good food, service was a little slow, but we were not in a hurry. Then while we each had a fork in our hands and a mouth full of food, they ask if they can take our plates!?! rather pushy! It's not cheap... $60 (with tip) for a casual lunch for two is a bit outrageous, so I don't think we'll be going back. read more

Service and food is on point. I had lunch and evening drinks at Eclipse. For lunch I had a simple but delicious arugula salad and Carlos B. was friendly and professional. The lounge waiter in the evening was also very helpful while we enjoyed our cocktails and side of fries. I would definitely revisit this place. They even have happy hour on Sundays when other establishments are closed. Enjoy! read more

Our friends were staying at the hotel and insisted that we would love this place. Beautiful ambiance!! Truly. But then we were disappointed. It's fine if you want bar food I guess. To their benefit, the portions are great. This is a good place to go if you have a boring palate but want to feel like you're eating adventurous cuisine. So, if you like fries, you'll like these fries too? Decent drink selection and soggy salads. read more

Went for "happy hour" or bait and switch. Worst happy hour ever. $1 off $16 drinks. I don't think so. Not coming back here.

Average service. Average food. Clam chowder bread bowl was pretty good. read more

Eclipse Kitchen & Bar - Chocolate Molten cake - New American Near Me - San Francisco, California

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Pretty horrible, especially considering that it's a hotel restaurant. My family and I came here for the Christmas course dinner; it sounded great on paper, but not so hot in real life. The appetizer salad was just average, pretty tasteless. The sweet potato bisque was pretty delicious. The main, however, was where the problem began. The halibut was completely tasteless and annoyingly chewy, the "honey-glazed" carrots were tasteless as was the accompanying spinach. The steak was great, except incredibly salty; we had to return the dish. The vegetarian option, a root vegetable gratin, was the saving grace of the day. Cheesy and delicious. The dessert was yummy, but it's hard to go wrong with a chocolate lava cake. I wish they hadn't added the peppermint candy & peppermint candy sauce in the middle, though- way too sweet and interfered with the depth of the chocolate. Overall, not what would be expected out of a $53 hotel course dinner. read more

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