I've been trying to fill a prescription for two weeks. I selected them to contact my Doc for a…read morerefill. I followed up online, and my acct said it was approved. I never heard from CVS, and I can no longer speak to a pharmacist because of their new automated phone system. So I drove there, only to be told it's no longer covered, and I need a new prescription. My Doc did that, and CVS site said prescribed, 3 refills left, so I went to pick it up, only to be told it wasn't filled because it's not covered. No communication regarding this...So now I call Medicare. The first med is in fact covered. CVS lied to Medicare and said Doc never prescribed. He prescribed the second one too, but the generic isn't covered...he didn't prescribe the generic. I'm now switching pharmacies. This not the first time I've had probs getting meds at CVS, and one time it was critical! We had to go back to the hospital to get meds after I had surgery. Goodbye CVS!

The best employees the store is always clean And the…read morepharmacy is helpful and knowledgeable

Staff here is TERRIBLE they neglect children and had them wait outside of the building for almost…read moreone hour. In the summer it's even worse. Children were getting nauseous and throwing up and almost passing out. The staff were yelling at my kids! NEVER EVER COME HERE

I really wish I could give this CVS pharmacy location negative stars. The staff is so slow and so…read moreunhelpful. I don't think these people really like their jobs. I don't know who manages this place but this is definitely the weakest link in the CVS chain. Overall, the store is crowded, the carpet is very dirty, and it's generally disorganized and chaotic. It's a shame there's not other pharmacy alternative in town now. Did I mention how slow they are?

A wonderful local pharmacy with an incredible selection you might not expect. I definitely…read morerecommend this over CVS or Walgreens. The staff are very friendly and as long as you're patient, you'll probably find what you need.

Useless, rude staff, act like you ruined their day by coming in, long wait times, texts that…read moreprescriptions are ready when they are not, unfriendly and unwelcoming. Terrible experiences the last couple years here, time to switch to the hopkinton location

I went to CVS in Milford Ma on Main St and I was very impressed with a pharmacist named NANA, He…read moretook the time out of his work to help my friend with a new medication. He also gave us a written printout of all the meds she was on and all the interactions with the new meds she was taking. He went above and beyond his job. I would like to publicly thank him.

Always friendly, willing to work with and explain things patients/customers. Highly recommended…read more ** Ignore the ignorant negative reviews about not getting things "fast enough" or pissed off because the sell Ivermectin. Just because CNN and MSNBC told you it's bad, doesn't make it true. THE SCIENCE IS OUT THERE.

I switched to Hopkinton drug for my compounded medication. Are used to order through Belmar and…read moreprevious to that, MD custom RX. By far, I feel that Hopkinton drugs compounded medication works much better than the medication I got from the other compounding pharmacies. I had used Belmar to fill a compound prescription for a year. I recently switched over to Hopkinton for that same compound medication. The difference is, I actually feel like my medication is working now. I took the same thing for over a year and didn't have any results. The price at Hopkinton is way better than any other compound pharmacy I have found. I have never had a problem with expensive shipping costs either. If I remember correctly, the shipping for my medication was either free or less than five dollars. I have always had professional and pleasant phone interactions with employees from Hopkinton. I have never had any problem filling a prescription or paying for it. If the pharmacy does not accept your insurance anymore, that doesn't mean they're a bad pharmacy. It is the consumers responsibility to be sure they go to a provider that accepts their specific insurance. I have had no problems working with Hopkinton and I will continue to use them as my main compounding pharmacy. I appreciate everything they do for me.

Another wonderful CVS Pharmacy…read more Another store that has that AWESOME remodel, like Dedham & Newton Highlands, which is extremely AMAZING (in comparison to other CVS stores and other pharmacies). Clean, new, and includes all essentials at good prices. Store is organized, and everything is priced well and correctly. This location has a drive thru pharmacy as well, if this is your pharmacy that may be useful. Only problem (I had the same issue yesterday with another CVS): the parking lot of this store is fine, but is tiny. If you pull into any of the parking spots near the storefront, it is incredibly hard to back up out, and it is very confusing to know how to exit the plaza if you aren't from the direct area. Signs, and expansion of the parking lot would be useful, yet for now it works pretty good for me.

Most of the Pharmacy staff is completely unprofessional. They have zero customer service skills and…read moreare rude. Preferably The blonde who wears her hair up! However, the front desk girl who checks you out in the store named Nicole was fantastic ! She may be the only reason I don't take my business elsewhere . Wake up Cvs hire more people like Nicole.

Everyone is so nice and they always answer the phone! And they deliver! If you've ever thought…read moreabout switching do it! You won't be sorry!

Hands down the best pharmacy ever! Everyone there knows you by name and they and very hospitable!…read moreThe pharmacist and all the workers treat you with respect! We drive from Framingham Ma the Milford just because this pharmacy is the best not like big chain ones! Just a blessing and a hidden gem! They also deliver but we prefer to drive there just to see the pharmacist!

It is time to pull your medications out of CVS. They recently fired a whole bunch of people and I…read morejust went to get a very common medication and they were out. They implied it was a nationwide shortage but I called one other pharmacy and they had it. This drug is cheap and I am guessing CVS doesn't want to stock it anymore because they don't get mega profits from it. They are circling the drain. I wouldn't be surprised if they are out of business within 5 years.

This pharmacy is extremely rude and condescending to the wrong people. Unbelievably useless as…read moreworkers. I've been just stared at waiting to be helped at the counter multiple times, I just called and I got hung up on before I could even finish my sentence in regards to my medication. Do better, just because youre having a bad day doesn't mean you need to put a stain on everyone else's. SMH.

The staff is incredibly helpful and kind! The only problem is they need to hire more staff!!! I was…read morein line waiting to pick up my prescription for literally over 30 minutes! Now that is insane and unnecessary! The pharmacist was on the phone which is fine if you can multitask! So I had to sit and wait longer for him to literally just glance at my script to make sure it was ok! Not even to count or sign but he just had to glance! That's just ridiculous! The staff who grabbed me medication for me was the absolute best! So despite the longest I've ever waited in line and despite the unpreparedness, the staffs kindness made up for it

i have gone here twice in the last week to print pictures. Both times the staff has been…read moreoutstanding and so helpful. Today, Nico had a line of people waiting to check out. I sat at the kiosk and when available came over and assisted me. He vollied between helping me and checking out people. On every interaction he was beyond pleasant. He should be commended for his customer service skills. I won't hesitate to return to this store .

I stopped into Walgreens to pick up a prescription after visiting the urgent care next door, and I…read morewas genuinely impressed with the level of service. From the moment I walked in, the staff was friendly, attentive, and eager to help. In particular, the pharmacist, May, went above and beyond. She took the time to listen, offered thoughtful advice, and provided clear recommendations for managing my cough and chest congestion. Her professionalism, knowledge, and genuine care made a stressful situation far easier to deal with. This location exemplifies what great customer service should look like--helpful, patient, and proactive. I will absolutely return and highly recommend this Walgreens to anyone in the area.

Disappointing Customer Service Experience at Medway, MA Walgreens…read more I am writing to express my disappointment with a recent experience at the Walgreens location in Medway, MA. I am a regular customer at Walgreens and have consistently appreciated the convenience and service provided at these stores. Unfortunately, this visit fell significantly short of those expectations. Upon checkout, I encountered two cashiers who seemed unfamiliar with the computer system, leading to an unusually lengthy transaction. This alone was inconvenient, but I was also subjected to an unexpected request to be ID'd twice. This was particularly confusing, as I have never been ID'd for purchasing any items at Walgreens before, especially not this particular item. It felt excessive and out of the ordinary for this type of purchase. To make matters worse, when I expressed some frustration, the front desk staff member with a beard responded dismissively, telling me to "calm down, buddy." This was not only unhelpful but also unprofessional, further escalating an already frustrating situation. I would like to understand why I was ID'd for a typical purchase and whether this is a new policy. Additionally, I would hope Corporate Walgreens would take steps to ensure that its employees are properly trained in both the computer systems and in customer service etiquette, to prevent situations like this in the future. I have now emailed Corporate Headquarters about this location. Take your business to CVS.