Went in today and met the sweetest young woman who gave me a shingles shot. What a breath of fresh air! Smart and so caring. I felt like I was with my daughter. I hope you know just how grateful your customers are to have someone like her to help us. I have a needle fobia and she made me forget all about the shot. Please let Karolina know that she is so appreciated! Thank you, Cynthia P.B. read more

this place is rediculous , trying to fill a perscoption is a nghtmare. the first time I called in a perscription i got a text to come get. it. I go there and they haven't even started to fill it yet. The second time I tried to fill a perscription they tried to charge me a $150.00 copay. I told them there was no co pay so after waiting a while they said there was a $10.00 copay. I told them insurange covered it. He said if I wanted the perscription I HAD to pay the copay, so I did. The next week I get a check from Walgreens for the copay. Today I tried a third time to fill another perscription. I get a call to come get it. omce there they said I needed my Medicare card, which I did not have with me so they refused to Fill the perscription. Why didn't they tell me to bring the card when they told me the perscription was ready and come get it. Stay away from this place. read more

i have gone here twice in the last week to print pictures. Both times the staff has been outstanding and so helpful. Today, Nico had a line of people waiting to check out. I sat at the kiosk and when available came over and assisted me. He vollied between helping me and checking out people. On every interaction he was beyond pleasant. He should be commended for his customer service skills. I won't hesitate to return to this store . read more

The staff is incredibly helpful and kind! The only problem is they need to hire more staff!!! I was in line waiting to pick up my prescription for literally over 30 minutes! Now that is insane and unnecessary! The pharmacist was on the phone which is fine if you can multitask! So I had to sit and wait longer for him to literally just glance at my script to make sure it was ok! Not even to count or sign but he just had to glance! That's just ridiculous! The staff who grabbed me medication for me was the absolute best! So despite the longest I've ever waited in line and despite the unpreparedness, the staffs kindness made up for it read more

Ordered Mopnjaro for diabetes last week, they inadvertently cancelled my order and now I have to wait another week. Very poor service. They told me if I wanted to call around to other pharmacies, they would transfer the prescription. How nice of them to help me out and go out of their way! Poor service. I would recommend anyone else go to another pharmacy. These guys clearly do not care. read more

Had a 11:30am covid vaccine shot appointment, waited 20 plus minutes, until I asked what was going on. Pharmacist made excuses about "filling prescriptions as well as giving vaccine shots". I told him to talk to the people he works for,not me as customer/patient. Terrible service,which is becoming an all to common problem. read more

All went smoothly at the pharmacy. New to the area and all my scripts transferred over. Very professional and friendly service. No problems. read more

Garbage service. Went to pick up my package and the workers were rude and wasted my time. Avoid this store. Avoid this business.

I only gave one star because you have to give something to review the place . The pharmacy is the worst pharmacy I have ever been to . Honestly I would rather go to Mexico They are rude and obnoxious! Definitely need some sensitivity training here . I'm not sure if they are even licensed to be honest? They talk to you like you don't know what medicine you're taking ? They could care less what you think of the service and when i complained the Manager gave me a $10 gift cafe . I should have bought them bags to put over their faces so I don't have to see smirk on Their faces ! Maybe 1 or 2 are nice . I don't know why they can't transfer my prescription. It's torture! read more

Used this location to drop off a FedEx package. As I walked in the lady knew right away what I was there and greeted me. She checked my package in right away. Very friendly and attentive! Thank you! read more

First off, I would like to say that I am extremely disappointed in the situation I just witnessed. Today my father went to Walgreens at approximately 8:50pm to quickly grab something. My dad was simply going to grab an item for my mother for valentine's day. My dad is a hard working individual and does not have much time during the day to go to the store. The lady in Walgreens was upset and while my dad was walking out she flipped him off. I was able to catch her name tag and her name is Angeline. Please tell this Angeline lady to learn how to treat people who are supporting the company she is working for with respect. My father did not deserve to be treated this way and I hope that Angeline will be disciplined. Mike read more

I am switching to CVS pharmacy after nothing but problems with this Walgreens. There is always a problem it seems - but after the latest situation I am out. I requested a prescription refill on 5/7. I did not realize there were no refills and typically a pharmacy will go the extra step and contact doctors office. I was not notified in any way of this and wasn't until I went into store to pick up did I realize the problem. The store didn't even seem to realize I had made the request (had to show them my phone Walgreens email confirmation of refill) and the employee mumbled something about it "just falling off" whatever that means. So....I contact my doctor on a Thursday 5/16 and they send in the prescription the same day. Now it is Sunday 5/19 and prescription says "still pending". I call and speak to an employee who again has "no idea" why the script still isn't filled. And lastly, why is it that no one seems to know where prescriptions are kept in the pharmacy? Every single time I go pick up they are rooting around in multiple places before they can locate. Horrible system all the way around. See ya. read more

Nothing but lies coming from these people waiting a week for a med and they all lie and pass the blame to other workers.They tell you that they ordered the med and when you get there they say it has not come in yet you call later and they say that they ordered it and that it will be in tomorrow.And when you complain on yelp no response from Walgreens I think we should all buy from Amazon. read more

I usually go here to pick up photos using their online service. They've lost my pictures only once over the years but were happy to reprint them quickly. The store itself needs an upgrade or at least a good cleaning. It's murky and has a dirty feel to it. While I've never used their pharmacy services, I've been advised by other people to stick to CVS. read more

I had been a customer of Rite Aid in Milford for over 15 years. When it was taken over by Walgreen's, all of my families perscriptions were transfered there. From day 1 it was a disaster. They didn't have the capacity to take all of Rite Aids customers on top of the customers they already had. It is a tiny pharmacy and it created chaosi n the form long waits and mixed up prescriptions. I tried for a month to be fiendly and encouraging to the staff, because knew they were getting crushed. Customers were very nasty because of the waits and the staff bore the brunt of it. After a while, some of the staff started to get rude and short, and were awful to me and my family many times. There are two women at the Walgreens who were excellent that transfered from Rite Aid, Jess and Katrina. They were the reason I stayed as long as I did. Those two probably saved any customers left from Rite Aid. They knew me by name and went out of their way to provide excellent customer service. In summary, Walgreens corp., you screwed that situation up in the worst way. I'm sure you lost many customers. If you lose Jess and Katrina, that pharmacy will lose every customer that doesn't absolutely have to use it. Finally I'd had enough and transfered to CVS. What a difference! They are pleasant, organized and they actually have your scripts ready when they say they will! read more

Congratulations to this Walgreens pharmacy. After doing business with Walgreens for 15+ yrs, my aunt and I have officially taken all our prescriptions to CVS. Over the recent years, Walgreens as a whole has declined in customer service. But since the acquisition of Rite Aid, and the subsequent closures, customer service is even more disgusting. Yea, the staff might be doing their best, but 5+ hours for scripts to be filled, is not acceptable. I've even had to wait 1-2 days after doc sends scripts for them to fill, unless I call and go what's taking so long. On numerous occasions, I've received partial fills on prescriptions that are routinely filled, for the last several months (same drugs). You'd think they'd have a system to better tell their drug needs to cover regular fills+ some for new business. The occasion partial is understandable, but 5 months in row on same ones?!? I'm done going to a pharmacy and only getting some of my order or partial fills. read more

Since our two local Riteaid pharmacies closed the Milford Walgreens pharmacy is completely overwhelmed. I cannot understand why they closed both pharmacies since they now own Riteaid. I have been there three times in the past month, and each time there was a 10 minute wait just to drop off a prescription. The last time I counted eight employees in the pharmacy , but many unhappy customers waiting for meds. I will not use them again for any pharmacy needs. read more

I had never used this place for medication but my father was staying with me and I had to use them. Everything was so quick and easy I must have had a bewildered look on my face because the pharmacist asked if everything was ok. I asked, that's it? You actually have the transferred prescription ready? I'm so used to being screwed by the cvs on South Main Street I didn't know how to react to great service!!! Only wish they were 24 hour. read more

Since this store has absorbed the Rite-Aid customers - it has been a nightmare. The staff cannot keep up with the demand causing crazy long lines and wait times. The staff is also unpleasant and not helpful at all. I switched pharmacies * I cannot deal nor have the time to waste dealing with incompetent people. read more

What is going on at this Walgreen's in Milford, MA? I have wasted my entire morning trying to get through to renew prescriptions. If I ever do get through I can be assured that when I go to pick up the meds, I'll be on line for a very long time. This is unacceptable considering so many of us are disabled and elderly. There is something very wrong with the way this pharmacy conducts it's business. read more

Warning getting your prescriptions at this Walgreens location. Pharmacists are making mistakes left and right. Its a very small pharmacy. Its to small and many had been switched by a unknown Walgreens advisor when a former rite aid store was closed. This location wasn't by choice.This location is a very poor choice,my advice Leave them explore your options,their pharmacists are rude and one who treated me badly should have been fired.Walgreens manager isn't qualified and answered questions and concerns poorly. I will never do business at this location i do not trust this pharmacy,avoid it,leave it,look for another pharmacy or Walgreens with proper pharmacists this location is poorly run and shouldn't be a pharmacy location its out of date older unclean and too small staff is unprofessional pharmacists are rude and unhelpful the transition went from ok to worse in a small amount of time and they are disrespectful and have no care of harm of a person. Wrong dosages,wrong quantities,prescriptions filled wrongly . Not helpful,overwhelmed leaving customers aggravated inform your doctor and don't do business if sent their and treated this way by them. Stay away this location has a serious problem at it concerning their pharmacy that needs fixing,by someone qualified,or this location should close this pharmacy location or both their outdated store and pharmacy as well. read more

The staff from the pharmacist to the cashier was very helpful. They were able to help me find the OTC items that my doctor wanted me to use. If the store was better organized I'd give them five stars. This is a well run store. read more