The girls are always friendly, helpful and happy !! The…read morestore is always stocked to the gills. They work as a team and you can tell they take pride i what they do !

The people who work here are VERY rude and not friendly at all. It's two blonde women and their…read morecustomer service is absolutely horrible!! The one and only time I went in the Saugus location they were rude off the bat then they questioned if I even had my license then once I told them i did their whole attitude changed and they were nice I walked out and didn't purchase anything and never went back. I called them a couple months later to see if they carried a product I was looking for again they were very rude and said "we are cosmoprof we don't carry that" and hung up on me

Sales lady was breathing down my neck the whole time. Felt like I couldn't really shop…read more Bought my cushion in a rush to get out of there, when I got home it didn't match my face at all. Called and asked if I could come exchange it (keep in mind I live an hour away and was willing to take the drive again) and they told me no I was stuck with it. Horrible customer service. The other cosmetics store in this Hmart is so much nicer.

This is my favorite go to place for cosmetics. The sales lady is super nice and I've been there…read moremany many times while never feel the "breathe down the neck thing". The store will be renovated this summer and they will carry more products which is very exciting. Can't wait!

The selection of products is pretty good, especially considering it's a small store, but the…read morecustomer service is awful. On two seperate occasions I've asked for a product that the salesperson told me they could order for me. I called after a few weeks of not hearing from them and again the salesperson told me they would order it for me. I never heard back and never got the product. This happened with two different products on two different occasions. I'm taking my business elsewhere.

I cannot recommend Beauty Solutions enough! They absolutely saved my life when I came to them two…read moreweeks before my wedding needing hair and make-up done. (I had had a bad trial with someone else.) They worked with my schedule and made sure that I was thrilled with my trial, and then they did a beautiful job the day of. They made me feel relaxed and happy with the whole experience (on one of the most potentially stressful days of my life). AND the prices they charged were totally reasonable--better than all the quotes I had gotten from other Andover salons. You should definitely use them!

I LIVE, absolutely love and can count on this Sally's beauty's to have what I need in stock; I very…read morething is organized and clean and the staff there are so friendly and go out of their way to help you. You can tell they love their job and app have a good work ethic. They are so personable and thoughtful to the customers. I'm such a procrastinator I have (twice) showed up at 6:57, (when they close at 7pm) . After placing a last minute order, they have never cancelled it. ( Sally's Saugus store, have numerous times cancelled my order, after waiting a day for it to be put together, and always close 10 minutes before their posted closing time, they're advice and recommendation skills are lacking.) the Saugus store could learn a lot from the work ethic and the helpfulness they provide. These ladies will always greet you at the door a minute before closing (not kidding) with a smile and understanding how urgent your need is for your hair care. Plus I'm just being honest and no shaming to the girls who run the other store, When I go to a beauty/ makeup store, the way a sales person is put together; hair and attire are polished, you would trust whatever suggestions they have for you. my experience in Saugus was what didn't work for the girl helping me, (and you could tell) she'd point to the items I was looking for but no specifics after telling her it's my first time doing this and I'm nervous. Plus there is always a sales person sitting in the back doorway eating their lunch/ after smoking a cigarette. I smoked before, but the crusty smell of a ciggy in the air was unprofessional to say the least After writing this I didn't realize how important all of these little things are, I find hair care and skincare so fun and interesting, I appreciate the lovely woman who also have that in common with me to be a great experience. I love every shopping experience there 100% and always leave in a better more relaxed mood. I know you will too!

So I decided to see what all the excitement was about all the money you could save by buying…read moreproducts at Sally, which apparently is a wholesale outlet for anything to do with beauty in hair. It's very basic. They have a Lotta products in there the girls that work there are extremely knowledgeable on which products are interchangeable and work together how to style of the best etc. etc. Anyways, I went ahead and bought a few products that were suggested by the young lady that was in there and I must've saved $50 compared to going to the salon and purchasing items. I would give the young ladies that work in there a perfect five star for knowledge and professionalism. The store itself could use a little upgrading. It looks like it's from the 1980s, but it's only for isles of shelving with products on it. Parking as easy as it's located in Northgate shopping center so you have huge amount of parking. I would definitely suggest to take a peek care if you need any scissors, combs brushes, hair dryers, wigs, hair dyes, etc. etc.

I was visiting a friend in Wilmington last week when I decided last minute, that I wanted to get a…read morehaircut. I asked her for recommendations and she suggested Jazz 3 Hair Design which was conveniently located diagonally across the street from the Wilmington Commuter Rail Stop- which I was taking anyway to head back to Boston. It's on the back side of the new residential complex at one church street- the salon is located in the plaza where the parking lot is. I walked in unexpectedly and the owner Ria greeted me with the biggest smile - she welcomed me to her new business which was absolutely beautiful inside. I found out she's been doing hair for over 25 years and has owned other salons... so off the bat I felt like I was working with a professional who was extremely passionate about what they do. She ended up having a last minute cancellation that day so she was able to fit me in before her next scheduled appointment... thank the heavens! I showed her a few pictures of the hair cut I wanted; long layers and side swept bangs. After asking a few detailed questions about my hair and how I take care of it- Ria went right to work! She offered me so many hair care suggestions and tips along the way. We spent an hour chatting away- she really makes you feel like family believe it or not. And while I was randomly there, two different clients stopped by to give her Christmas gifts! How sweet is that? She told me clients have been following her since she started- over 20 years ago!! Her personality is one of a kind so I don't doubt it for a second. She did an amazing job- My hair cut was absolutely fabulous - exactly what I wanted! I felt like a million bucks when I left. Her prices are great too. If I only I lived closer - I'd get my hair done here all the time. Ria is amazing! Visit Jazz 3 Hair Design- you will not leave disappointed!

Ria was very friendly and knowledgeable. She did a great job on my eyebrows!!! Looking forward to…read moregoing there regularly.

Absolutely LOVE Josee's! I know I'll find exactly what I need and even some new products to try out…read moreand they'll ALL be top quality. Staff is always nice and helpful and this place is a gem for all things hair. LITERALLY THEY'VE GOT YOU COVERED YALL!

Great selection of items for textured hair and hairstyles .Customer service was great!!read more

Today I had a Groupon to visit for a pedicure. The staff was very friendly. Cindy a wonderful lady…read moredid my pedicure she was very through and delightful to talk to this salon is very nice I will come back Cindy does gel.

I decided at the last minute to treat myself to a mani and pedi as I found a Groupon for it. I was…read morepleasantly surprised. The salon was very clean and the employees were very pleasant. Cindy was the person who did the work. She was very kind and did a great job. I just sat back and enjoyed the relaxation. I would definitely refer this salon to others.

Mother and Daughter power duo. They care about your hair, and will ask detailed questions on what…read moreyou are looking for and cut it well. I'm a lifer.

I've had a few things done by Laura and she's *amazing*. She did an awesome job with balayage…read morehighlights and a cut. She did an awesome job with touching up my color, and she picked the right toner for a more fall/winter version of my color. Her prices are incredibly reasonably and I appreciate how personable her service is. The place is very clean and relaxing.