Not sure why the reviews for this CVS pharmacy location are so low. This is by far one of the best…read moreCVS', if not the best CVS I have ever been to. It is consistently stocked with all of my favorite snacks and drugstore items. The shelves are extremely neat and everything is so easy to find. The pharmacy technicians are so patient and are kind. Picking up your prescription here is a very smooth process. They also have a pharmacy drive-thru, which I have not used, but is pretty cool nonetheless! Getting into the location is a little tricky off W-Central Street but it's doable. Love the location!

Being discharged from the hospital late at night is pretty much a nightmare. Running around looking…read morefor medication and trying to find a 24 hour pharmacy is not fun. Especially when your normal pharmacy doesn't have the medication. You feel like crap, you wanna go home, but you're running around looking for meds. Randomly chose this pharmacy because we thought it was 24 hour pharmacy but misread that it was a 24 hour store but it does have a late pharmacy that closes at 10 PM! The pharmacist was so helpful, kind, and informative. This location seems to have medication that others don't carry! The pharmacist was really helpful in trying to find the medication they prescribed me and we actually ended up going back there again for something else the next day. Although this is further away from where I live, it's worth the drive. I wish I could remember his name because he deserves recognition for amazing service! He filled it right away and we were able to pick it up immediately and get home quickly. Thank you!

Service is outstanding! Best ever. They helped me with every task and took charge of getting to…read moreknow my doctors, so they get the correct prescriptions. Delivery is perfect. They provide all vaccines. I get my prescriptions in their monthly method They're the best pharmacy I've ever used.

Terrible experience. After an FDA recall for eye drops, we called Metro West for a refund and were…read moretreated unprofessionally by the staff. They said we had to return the product unopened! However, the product was already used once, thus opened. To return the product would cost $9.00 shipping. All kinds of aggravation and rude cu service. All this to avoid a $30.00 refund. Will never deal with Metro West again and will spread the word.

Awful service! They do not even deserve one star. My experience with this pharmacy was disgusting…read more I was judged and discriminated against because of the nature of my prescription, and was basically told to get lost. The pharmacist told me i could not fill my prescription there because it was a controlled substance and i had been filling it at another pharmacy, and that you can not switch pharmacies. Really? As a customer i have the right to switch pharmacies at any time if I am unsatisfied with my service or if the pharmacy is no longer convenient to use (which was my case, i recently moved, but was not going to waste time explaining that to VIVIANE, the rude, judgmental, unprofessional, pharmacist. After being treated like a common drug addict who was trying to pull one over on them, I no longer had any desire to give them my business). My prescription needed a prior authorization, which happens every few months or so, and i knew it would not have gone through yet, i offered to pay cash for a partial fill until the authorization went through, which i have done many times before at other, more accommodating pharmacies (CVS, go to them!) and was treated as though i was trying to "buy street drugs" i was told i can ABSOLUTELY not pay cash for a controlled substance, that was their pharmacies policy, but i didn't see anything in writing that could support that. What it really was, was the policy of an ignorant pharmacist who assumed that i was a low life degenerate because I have to take a "controlled substance". What do they tell people who have no insurance, and have to pay cash? I was told to "go back to whatever pharmacy i use and work with them" And i will, i will drive out of my way now to continue to use CVS. They have always accommodated me, and have been nothing but professional. I have never been hassled so much just trying to fill my prescription, Shame on them for judging me for simply trying to make my life more convenient by choosing their pharmacy to fill my prescription. Big mistake on my part. Bottom line, don't go to Eaton's Apothecary, unless you feel like being treated like A CRIMINAL, and feel like being judged, and possibly even denied service. Pitiful.

It's just like any other pharmacy. Nothing special…read more Went this week for my Covid booster. Chose this location based on booster availability. I was told to arrive 15 minutes early which I did. Then I promptly sat in the waiting room for close to 25 minutes. Nobody else was waiting. Nobody was in line at the pharmacy. Finally the pharmacist leads me into a broom closet size cubicle. Didn't ask my name or ask me to verify any information. Didn't even ask me what vaccine I was getting. Gives me the shot and walks out. I thought I was supposed to wait 15 minutes for observation? But nobody told me where to go wait. So I just booked it the hell out of there to my waiting getaway car.

The pharmacy doesn't know what they are doing so I changed to another one…read more The store is good but always a change of personnel, waitpeople at the registers.

My husband's physical therapist called Byrne last week to see if they had a particular pair of…read morecrutches. She was told they could order them and would have them in a week. The PT advised me to call and order them. I called an hour later and was told it would take 2-3 weeks to get the crutches. I told the woman that the physical therapist was told they could get them in a week, so she said she would check and call me back. I waited several hours and received no call. I called them again. The call went to voicemail, and the mailbox was full. I called again the next day and same thing. Voicemail was full. I ordered from another company last Thursday, and the crutches will be delivered to us today - Monday. I was hoping to work with a local company, but they failed. If we have such a need in the future, we'll go elsewhere.

We love Byrne. Our family could not have survived my husband's recent hip surgery without their…read morehelp and support. At first we thought we needed to buy and pick up the items ourselves; later on, we just called and Byrne would deliver, free of charge, same day. Great value, professional and courteous service, and a wide selection of practical items.

An online business that sells special needs equipment for the disabled…read more I would like to order on the website, but after all the time, shopping, and creating an account, the site says that my email address is not correct. Ummmm.....It is correct. I work here. So I call the 800 #. I get a curt sales rep, who is PAINFULLY slow and and repeats every word I say. I nearly want to slit my wrists or choke her with my computers mouse cord through the phone. Free shipping over $35 bucks is not bad. I believe most of the stuff on this site is marked up WAY too high. Average to poor (made in China) quality. Next time I will shop at Colonial Medical out of Nashua.

Therapro is a great resource of products and information. They sell a very large range of products…read morewith competitive prices. The staff are very friendly who are so helpful. I also love the Saturday morning classes. The classes are taught by very experienced professionals that keep you updated on all the new information that makes you a better practicing therapist. I highly recommend the Saturday classes that also give you credits towards your license.

Having recently found myself in the position to have need for things such as wheel chairs, walkers…read moreand other home medical devices and having no such knowledge of these things, Bouvier Pharmacy has been my savior. David Bouvier is a kind and patient man who can see that people like me don't have a clue as to what might be needed and how it works. He takes the time to show me how everything works and helps with what insurance will and will not cover. If you want to work with a locally owned pharmacy for your prescription needs or medical device needs this is a great place to go. Friendly personal service you won't find at the giant chain pharmacies.

Very engaged staff. Michele has been through these things 100 times or more and knew exactly what…read moreI needed and also made sure I didn't buy/pay too much. Very down to earth atmosphere. If you're still going to CVS, you're missing out.

I love this pharmacy. They are cheaper than CVS. After filling a new prescription, the pharmacist…read morecalled to see if I was having any side effects. That's a first for me!

I used to use Walgreens for all medications but the service only got worse over the years. So i…read moreswitched to CVS but recently there was a shortage in a certain medication that i needed and it was only available at Walgreens so I had to have it filled there and then by accident my Dr sent all my meds to them I went on a Saturday only to find out they now close at 3:00. What pharmacy does that?, they don't open on Sunday so I'll stick to cvs on Concord Street.