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    Pine Hill Pharmacy

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    2 years ago

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    Eaton Apothecary - Eaton Apothecary of Framingham -- 266 Waverly Street / Route 135, Framingham            Storefront

    Eaton Apothecary

    (1 review)

    Awful service! They do not even deserve one star. My experience with this pharmacy was disgusting…read more I was judged and discriminated against because of the nature of my prescription, and was basically told to get lost. The pharmacist told me i could not fill my prescription there because it was a controlled substance and i had been filling it at another pharmacy, and that you can not switch pharmacies. Really? As a customer i have the right to switch pharmacies at any time if I am unsatisfied with my service or if the pharmacy is no longer convenient to use (which was my case, i recently moved, but was not going to waste time explaining that to VIVIANE, the rude, judgmental, unprofessional, pharmacist. After being treated like a common drug addict who was trying to pull one over on them, I no longer had any desire to give them my business). My prescription needed a prior authorization, which happens every few months or so, and i knew it would not have gone through yet, i offered to pay cash for a partial fill until the authorization went through, which i have done many times before at other, more accommodating pharmacies (CVS, go to them!) and was treated as though i was trying to "buy street drugs" i was told i can ABSOLUTELY not pay cash for a controlled substance, that was their pharmacies policy, but i didn't see anything in writing that could support that. What it really was, was the policy of an ignorant pharmacist who assumed that i was a low life degenerate because I have to take a "controlled substance". What do they tell people who have no insurance, and have to pay cash? I was told to "go back to whatever pharmacy i use and work with them" And i will, i will drive out of my way now to continue to use CVS. They have always accommodated me, and have been nothing but professional. I have never been hassled so much just trying to fill my prescription, Shame on them for judging me for simply trying to make my life more convenient by choosing their pharmacy to fill my prescription. Big mistake on my part. Bottom line, don't go to Eaton's Apothecary, unless you feel like being treated like A CRIMINAL, and feel like being judged, and possibly even denied service. Pitiful.

    Pine Hill Pharmacy - pharmacy - Updated May 2026

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