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    Pine Hill Pharmacy

    5.0 (1 review)
    Closed 10:00 am - 3:00 pm

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    2 years ago

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    Eaton Apothecary - Eaton Apothecary of Framingham -- 266 Waverly Street / Route 135, Framingham            Storefront

    Eaton Apothecary

    1.0(1 review)
    3.1 mi

    Awful service! They do not even deserve one star. My experience with this pharmacy was disgusting…read more I was judged and discriminated against because of the nature of my prescription, and was basically told to get lost. The pharmacist told me i could not fill my prescription there because it was a controlled substance and i had been filling it at another pharmacy, and that you can not switch pharmacies. Really? As a customer i have the right to switch pharmacies at any time if I am unsatisfied with my service or if the pharmacy is no longer convenient to use (which was my case, i recently moved, but was not going to waste time explaining that to VIVIANE, the rude, judgmental, unprofessional, pharmacist. After being treated like a common drug addict who was trying to pull one over on them, I no longer had any desire to give them my business). My prescription needed a prior authorization, which happens every few months or so, and i knew it would not have gone through yet, i offered to pay cash for a partial fill until the authorization went through, which i have done many times before at other, more accommodating pharmacies (CVS, go to them!) and was treated as though i was trying to "buy street drugs" i was told i can ABSOLUTELY not pay cash for a controlled substance, that was their pharmacies policy, but i didn't see anything in writing that could support that. What it really was, was the policy of an ignorant pharmacist who assumed that i was a low life degenerate because I have to take a "controlled substance". What do they tell people who have no insurance, and have to pay cash? I was told to "go back to whatever pharmacy i use and work with them" And i will, i will drive out of my way now to continue to use CVS. They have always accommodated me, and have been nothing but professional. I have never been hassled so much just trying to fill my prescription, Shame on them for judging me for simply trying to make my life more convenient by choosing their pharmacy to fill my prescription. Big mistake on my part. Bottom line, don't go to Eaton's Apothecary, unless you feel like being treated like A CRIMINAL, and feel like being judged, and possibly even denied service. Pitiful.

    Walgreens

    Walgreens

    2.1(17 reviews)
    2.5 mi
    $$

    It's just like any other pharmacy. Nothing special…read more Went this week for my Covid booster. Chose this location based on booster availability. I was told to arrive 15 minutes early which I did. Then I promptly sat in the waiting room for close to 25 minutes. Nobody else was waiting. Nobody was in line at the pharmacy. Finally the pharmacist leads me into a broom closet size cubicle. Didn't ask my name or ask me to verify any information. Didn't even ask me what vaccine I was getting. Gives me the shot and walks out. I thought I was supposed to wait 15 minutes for observation? But nobody told me where to go wait. So I just booked it the hell out of there to my waiting getaway car.

    Very shoddy. I called on Wednesday to get a refill on my pups anti seizure medication. I had…read moreenough to get through Friday night. This was a refill mind you, I thought this would be plenty of time in the event there were any issues. By late Thursday afternoon, I do not hear from them. Usually I get some kind of message either it is ready or there is some kind of delay. So I call them can't get through until Friday 1pm. I am told they need to verify the DEA number of the vet. Since Wednesday I ask. They say they don't know what happened. Call back in a few hours. So I do it took me two hours before I got through. They still had not called the vet. I tell them the vet closes in one hour and my pup is going to start missing doses. They tell me they are going to call now. Now it is Saturday morning, shockingly I do not get through. I start driving there on my way I call the vet. They tell me they sent something over twice on Friday. And would send again now. I get to walgreens, they say they still do not have what they need or can't read the Dea number. They call the vet while I am waiting, the vet calls me and asks that I come in to pick up the script. Which I do, it is the same script that was sent to Walgreens. I could read the DEA number and evidently so could CVS because that is where I brought the script and had what I needed in half hour. I should not have had to spend hours on this. This is a medication. A very much needed medication that could cause harm to my pup if she has missed doses. A little scary to think about if they are this lax with everybody's and every pets medication. Also, the Vet office said staff was rude when they called. Nobody apologized or seemed to care about the potential harm this could have caused my pet.

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    Pine Hill Pharmacy - pharmacy - Updated June 2026

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