i get my medications and refills pretty fast i realy have no problems there it can get busy in…read moregenral most staff are polite they take the time if you have any other questions call backs are less then a hour covid shots and other vacines are in stock most time pharmcys deal with so many things cop payments rude custmers the place is clean no clutter nothing blocking areas all in all it works for me and realy no problems. NEWTON HIGHLANDS EDDY/ JESSICA

i usually like going to this store. i really like Yoram and the rest of the staff has been helpful…read moreand friendly. i go to CVS to get a non generic drug that i need to function and they told me it was being filled in early december. i went to pick it up as im running out and will be traveling and the pharmacist Jain called another store for me to see if they have it. I went back today to confirm the address and make sure where it was and he was pretty rude and angry. There was a young man who helped me locate where the store was because i had to walk away from Jain he was so exasperated. He didn't want to admit or apologize for dropping the ball on my medication and was pissed that i'm back asking for directions. His behavior doesn't bode well for CVS and customer service. I'm not even sure he left my name with the other CVS. And i'm not sure i want to come back to that CVS which is convenient to my office to get my meds.

This CVS is convenient for local Watertown residents! Parking is in the back…read more It is open for 24 hours, except that you have to use the "back" entrance between 9 PM and 7 AM. It is often well stocked. If you need photo support, you often have to wait for the employees to come by for assistance.

The new displays making pharmacy customers enter their information before they can get your…read moreprescription is terrible. Takes some time to enter everything, many times the screen does not record your touch entry, some older people find it confusing. Pharmacist used to find you instantly with name and dob. Why the stupid touchscreens? Truly a pain to use, especially when touchpad does not sense entry. Additionally, one has to touch a touchscreen used by untold number of people leaving germs to hop onto your finger. What a terrible idea. Referring to CVS in Belmont, Ma. Calling in continues to be terrible, no answers, have to leave message for eventual callback.

Worst CVS I have been to. Everything is locked up and staff is unfriendly. An experience I had a…read morefew months ago was a security guy stopping me at the door and asking to see my receipt for the two Celsius and pack of protein bars I had bought. When I said I didn't have it (the self checkout machine didn't print it, but I had paid), he said I couldn't leave until he saw proof of purchase. He walked me back over to self checkout and got another staff member, who at first tried to make me pay again for the items I had already purchased. When I told him that, he went through the machine history and reprinted it. Meanwhile the security guard told me "be patient princess", which I found incredibly condescending. I would recommend any poc especially to stay away from this store.

It's a nice CVS, large store with a minute clinic. I was surprised to find that the pharmacy wasn't…read moreopen when we were there. My biggest complain is just how expense every item is and the fact that the app has completely different prices than the store. The staff who was working was nice and helped me find my item.

Max (the pharmacy tech) made our experience A+…read more We are so grateful we found this particular CVS! Thank you thank you thank you!

Worst pharmacy ever The staff is truly incompetent and…read moreunhelpful Went there 4 times to pick up medication and left empty handed because I wasn't in there system Enrolled in their system the day before

Amazing service and wonderful kind owners! Can't say enough about how high a bar Watch City sets…read morefor attention to detail and listening to their customer's needs. Thank you!!!

Amazing customer service. Best pharmacy I have been to in my entire life. Couldn't be more happy…read morewith the service I receive. All the staff is very friendly and know you by your name when you walk in. Very accommodating also.

I ended up not needing compounding thankfully, but when I called to inquire about a medication they…read morewere extremely nice and pleasant and very helpful explaining what my options were. Will definitely use them in the future if I need any compounding !

I have been a customer of Johnson's for years and have never been disappointed. Gary is fantastic…read moreand super helpful as are the rest of the staff. They have excellent lectures and products

Literally the worst customer service I've had in years. I politely asked an employee named James…read moreworking up front to cancel a self servcie transaction by saying "not to be a pain, but could coul cancel out this transaction?". He replied with a mocking "Not to be a pain, but I'm going to be a pain anyway!" Under his breath. The guy also mocked a woman for asking him to help him get a product behind a glass cabinet for assuming it was locked and that she would need assistance.

Genuinely the most understaffed place I've ever been to. No help at the registers , photo center or…read moreself checkout . They have more staff in pharmacy then not

Larry and Staff are always so helpful .They always get my son's medicine done quickly. Everyone is…read morevery friendly . We love using this Pharmacy .

I love this pharmacy! Larry is great! It's a family owned…read morebusiness, dating back to the 1930s! Very cool! And they have neat little things of yore throughout the shop. They're flexible; they work with me to meet my very specific allergy needs, too. AND, one time they accidentally filled an older dose of one of my prescriptions, and when I noticed and let them know, the refilled the correct one free of charge(!) saving me a LOT of money I hope that when (if?) I can get my prescriptions covered, my insurance will still let me use Maida.

Difficult time dealing with tech in training and had to give date of birth and name multiple…read moretimes as they were also having computer troubles. Did not handle request for gluten free well and did not ask if I wanted info on the medicine. I'd expect more in a medical setting

Best pharmacy ever. Super organized - never will they spend 20 minutes looking for your white bag…read morein a sea of nonalphabetical white bags. Staff super happy. Super well dressed all in matching bright blue clean uniforms. Super knowledgeable staff. Floors....walls...everything...super clean. It's like they took the smartest pharmacy people in the world and put them together to develop the leanest and cleanest pharmacy ever. This is the future!!!!! Bye Bye CVS!