Truly the best pharmacy to exist! Every time a dr calls in a prescription, they have it filled…read morewithin 20min. Staff is friendly and they seem to know everyone in the neighborhoods name! If they don't have something in store they go out of their way to see if they can order it.

This enchanted drugstore has stolen my heart. I've lived in beacon hill for 3 years now and have…read moremade the regrettable choice of never stepping foot in this store before last weekend. I've already transferred my prescriptions from CVS to Garys. Not only were all the workers exceptionally pleasant, every customer was just as nice! I was given great advice from the 'front of house' employee from makeup, to hair brushes, to oils. The other worker doing pharmacy was just as nice! I found eyeliner my mom used to wear from 1999-2005 that I haven't been able to find for years. It was like $4. I've also gone through maybe 20 hair brushes in the past year because they all sucked. The lady recommended a particular brush for my hair type and it's exactly what I've been looking for (and it was only like 14$). Just such good vibes. Old school. I want to go back to just hangout, but I won't because that's weird. Protect this place at all costs!!!

I thought Express Scripts was bad, but Brighton Marine Pharmacy is SO much worse. I'm at the point…read morewhere it's a damn miracle if they send the Diabetes injectable correctly and on time. Literally, I buy a lottery ticket its so rare. They are always apologetic, but nothing really seems to improve over there. At this rate, the next time they screw up my script, I'm switching it to a local independent pharmacy and they can explain to Tricare why.

This is a wonderful independently owned pharmacy with the friendliest pharmacist you will ever…read moremeet. He is very thorough in explaining the medications and any interactions there may be. I really hope this place succeeds - it might be hard with CVS basically right across the street. You never have to wait in line and service is very fast. Also they have all the essentials- obviously not as much stuff as other pharmacies but they also have unique gifts and toys. It is always a pleasure picking up my scripts from here and I certainly cannot say the same about CVS or Walgreens! I have been encouraging people to transfer their prescriptions over to Brighton Pharmacy from the big chain pharmacies. You won't regret it, promise! Oh there is also a few parking spots in the back (clearly marked) if you take an immediate right after passing the pharmacy on your right, which is convenient.

Service is outstanding! Best ever. They helped me with every task and took charge of getting to…read moreknow my doctors, so they get the correct prescriptions. Delivery is perfect. They provide all vaccines. I get my prescriptions in their monthly method They're the best pharmacy I've ever used.

Terrible experience. After an FDA recall for eye drops, we called Metro West for a refund and were…read moretreated unprofessionally by the staff. They said we had to return the product unopened! However, the product was already used once, thus opened. To return the product would cost $9.00 shipping. All kinds of aggravation and rude cu service. All this to avoid a $30.00 refund. Will never deal with Metro West again and will spread the word.

Incredible personal service, recommendations, great selection. Owner consulted voluntarily and was…read morean immense help. Purchasing was not just a chore, but a pleasant experience. Nice interior of shop too. Parking spots just out front on the street.

although convenient to the neighborhood, the prices can be quite higher than you can find…read moreelsewhere. also, though I tried to give the benefit of the doubt, there is a particular employee who is always rather unpleasant and bordering on rude. I try to not go there, especially when they are there.

Responsive to their customers. Ready to help and answers phone calls. Delivery service is…read moreexcellent. They are the best .

Has a neighborhood non corporate feel. People are very nice. Occasionally they don't have something…read morein stock but they always special order. But they do have LOTS OF stuff!

It's a pharmacy, not a toy shop, so it can only be so exciting. That being said, my experiences…read morehave been overall pretty good and consistent here. The pharmacists are (mostly) friendly, and prescriptions are usually ready for pickup within 10-15 minutes of waiting. The cons? There is no fancy online portal like most hospitals have. The portal they do have is more of a digital form submission, and then you get a text/email confirmation when it's ready for pick up. It does seem pretty glitchy; I once got a text to pick up a second prescription I'd ordered (that I assumed wasn't ready yet) about 2 minutes after I picked up the first one, as if the notification was triggered by my pickup. The people who answer the phones are usually irritated and/or in a rush to get you off the line. I had a gentleman that wasn't very friendly on the phone today when I called to see if a prescription was ready. I've also had the phone just ring with no answer. When I've asked to be called for pickup notification, no one ever calls. Oh, and bags are 5 cents. All that being said, the location is extremely convenient for T-users or Back Bay workers (it's between the Arlington green line stop and the Back Bay orange line stop, in a brick building next to a furniture store). The pharmacists know their stuff, are certified with iPledge, and are not shy to give you a full lesson of your new prescription, which I love. There's also free pill organizers and slicers, and I can't complain about that!

Kind of hit or miss…read more They have a local courier and will ship to locations outside the neighborhood, which is nice. However, the courier service leaves controlled substances on the porch or in the mailbox where they get stolen, then the pharmacy denies it happened, insisting "those require a signature" (but is apparently not able to pull up a signature log or anything, just insisting the courier wouldn't have left them without a signature), and then makes the patient do the legwork to get new prescriptions from the provider. The staff are incompetent, but the manager will usually fix things. They do things like enter prescription refills as new prescriptions, or fill controlled substance prescriptions out of order, and then the previous ones expire. The manager can usually sort this out, but it shouldn't require asking for the manager every time. I've had to insist the pharmacy call the provider to explain that new prescriptions are needed because of the pharmacy's error. They wanted the patient to call, and seem to be lacking awareness in terms of community healthcare for marginalized people. I had to spell out for them why it looks bad when someone is requesting replacement prescriptions of controlled substances every few months.

Friendly, personal service. Personal service you don't get at these bigger pharmacies nowadays…read more Feel like the team there gets to know you and it's really a lovely change from the other chain pharmacy stores.

I just moved back to Winchester after 20 years, I needed a prescription filled and was excited to…read morehave an independent pharmacy option rather than the behemoth down the street. Had a telehealth appointment that ended a half hour before the pharmacy closed. I immediately drove over there assuming there would be rigamarole getting me into the system as a new customer. I was shocked that in the minutes it took me to drive over, the pharmacist already had my prescription filled and ready to go, plus he had found my insurance in the database, so everything was set. The entire transaction from entering the store to leaving took about 90 seconds, all I had to do was pay. Will definitely return!

After I abandoned CVS in Scituate, I moved my local Rxs here. They are pleasant, knowledgeable and…read moreprofessional. I like supporting their business. You do good work! Thank you for being in our community.

Scituate Pharmacy is so impressive. I hurt my leg and couldn't drive for awhile and they delivered…read moremy medications for me . No waiting around and no cost. Everything with a smile. We were working with an unusual doctor that tended to get frustrated easily. But, they were able to deal with him when I couldn't. Flexible and easy to work with. We moved and are staying with the Good Neighbor Pharmacy in Walpole. All of us have had nightmare situations at CVS & Walgreens. That will never ever happen here.