We have been happy customers of Letourneau's for years, and have purchased several handicap support…read moredevices (electric wheelchairs and lift, etc) from them. While such equipment can be a boon to the handicapped, a dependence on them makes their routine failure a real emergency. Thats when the real value of a committed, top-notch local vendor like Letourneau's becomes clear. One such incident (not the first) happened this morning, motivating this review: an electric lift failed on Saturday morning of a stormy weekend, and we sent a panicy email to Letourneau's. One of their heros (Luis) responded immediatly with a quick house call, and the device was back in service bybmid morning. Its hard to put a value on this level of support, but worth thinking about when you're choosing a vendor for something you'll depend on.

The owner of the pharmacy does not live up to the values he claims his business has. There's a…read moreloss of compassion and respect for understanding the health problems of others, especially the elderly. He speaks in a condescending manner when he explains how right he is and how wrong you are to believe otherwise.

I ended up not needing compounding thankfully, but when I called to inquire about a medication they…read morewere extremely nice and pleasant and very helpful explaining what my options were. Will definitely use them in the future if I need any compounding !

I have been a customer of Johnson's for years and have never been disappointed. Gary is fantastic…read moreand super helpful as are the rest of the staff. They have excellent lectures and products

It's a pharmacy, not a toy shop, so it can only be so exciting. That being said, my experiences…read morehave been overall pretty good and consistent here. The pharmacists are (mostly) friendly, and prescriptions are usually ready for pickup within 10-15 minutes of waiting. The cons? There is no fancy online portal like most hospitals have. The portal they do have is more of a digital form submission, and then you get a text/email confirmation when it's ready for pick up. It does seem pretty glitchy; I once got a text to pick up a second prescription I'd ordered (that I assumed wasn't ready yet) about 2 minutes after I picked up the first one, as if the notification was triggered by my pickup. The people who answer the phones are usually irritated and/or in a rush to get you off the line. I had a gentleman that wasn't very friendly on the phone today when I called to see if a prescription was ready. I've also had the phone just ring with no answer. When I've asked to be called for pickup notification, no one ever calls. Oh, and bags are 5 cents. All that being said, the location is extremely convenient for T-users or Back Bay workers (it's between the Arlington green line stop and the Back Bay orange line stop, in a brick building next to a furniture store). The pharmacists know their stuff, are certified with iPledge, and are not shy to give you a full lesson of your new prescription, which I love. There's also free pill organizers and slicers, and I can't complain about that!

Kind of hit or miss…read more They have a local courier and will ship to locations outside the neighborhood, which is nice. However, the courier service leaves controlled substances on the porch or in the mailbox where they get stolen, then the pharmacy denies it happened, insisting "those require a signature" (but is apparently not able to pull up a signature log or anything, just insisting the courier wouldn't have left them without a signature), and then makes the patient do the legwork to get new prescriptions from the provider. The staff are incompetent, but the manager will usually fix things. They do things like enter prescription refills as new prescriptions, or fill controlled substance prescriptions out of order, and then the previous ones expire. The manager can usually sort this out, but it shouldn't require asking for the manager every time. I've had to insist the pharmacy call the provider to explain that new prescriptions are needed because of the pharmacy's error. They wanted the patient to call, and seem to be lacking awareness in terms of community healthcare for marginalized people. I had to spell out for them why it looks bad when someone is requesting replacement prescriptions of controlled substances every few months.

This pharmacy is excellent. The service by the people working here far exceeded my expectations…read more Really exceptional. Cy and Phillip are stellar employees. I hope they are valued because their work is above and beyond!

Dear OSCO i want you to understand that when you send a message stating the RX is ready for pickup,…read morethat's what i actually expect. Today i receive a message from you (automated call) explaining that my RX is ready, i expected it to be ready for me when i arrived at the store. That was not the case Today. The staff explained they were very busy and it would need about 20 more minutes before my RX would be ready. Although i respect that they were busy, however i do not accept the fact that i was informed that my RX was ready for pickup when it really wasn't. Please work on your process for filling prescriptions and communicating the schedule for when it can be ready for pickup. this will save a lot of time and can help remove any conflicts or disagreements.

I needed to get medications, but felt to sick to drive. I…read morefriend of mine told me about Bravo and that they deliver. I reached out to make sure they deliver as I live on the outskirt of Boston and to my surprise they happily delivered without any issue. I highly recommend Bravo as i was very pleased to be able to support an independent pharmacy and their value added service is remarkable.

Always a pleasure to deal with. When things were tough with COVID the owner went out of his way to…read morehelp with the essentials

10/31/25 - My fiancee and I go in to get her a vape bar (rated for 4500 hits)…read more 11/1/25 - Product dies. Called shop. Woman said "call back tomorrow when the manager is in." 11/2/25 - Call again- talk to the manager this time. He says "we can't take it back after 2 days. We can give you $15 off." Why is the solution to give $15 off but still pay you more money for a faulty product? It is also not our fault it was 2 days after purchase because we called yesterday when it was 1 day and you were not in- not on us. Stand by your product and don't make me pay more money for something that's going to fail after 1 day. It is PHYSICALLY IMPOSSIBLE for her to have taken 4500 hits of a vape bar in a day so assuming that without offering a replacement is a ludicrous claim. They don't die after 1 day. Make it make sense.

I frequent this shop very often and Pat is an excellent employee and a true customer service…read moreindividual. A true asset to this business and he is always extremely helpful and customer oriented!

They carry it all, amazing selection!! Great hours & helpful staff....... Highly recommend.read more

Everyone is so knowledgeable and nice!! Prices are awesome and the delas they run are very good…read moresavings. Don't shop anywhere else !! And the stock of items are always available .. I can't say how much I am pleased to go in there.

Stopped by this little quick mart on vacation from the west coast. Walking in I was greeted by some…read moreof the kindest east coast folks I have ever met. Fantastic customer service in a place I never expected it to come from! The establishment was put together well with a great flow to the store and adequately stocked. I had found everything I was looking for in a short period of time. The employees who were currently working at the time even gave me a few good (hometown) spots I should stop in by like local restaurants and parks. I will be stopping by many times in the future when I am in the area!

Never thought I'd have to leave a review for a convenience store but here we are. Avoid this dump…read morelike the plague. Went in here for a case of water. A regular 24 pack of Poland spring and the guy says "$13.50." Are you serious? For a 3$ case of water at the grocery store? I understand the "convenience fee" but what a price gouge. Don't give this place money. It just tells them that shit like this is ok to do to people. Place looks like it's on its last legs anyway. Just put it out for good