Four days ago I asked for a refill for a prescription I have refilled more than forty times in…read moreeleven years. But they were out of stock and their computer promised to let me know when they had it. No result yet.

No way to get to a live person. Only robotic questions and incorrect replies. Idiotic.read more

There is an a Walgreens on earth that is run worse than this one. The store should be permanently…read moreclosed, it is a disgrace. So poorly run, so miss managed, always understaffed, never able to answer the phone, never fill the prescription. Need to check out? No one's at the register. Want to come during normal business hours? Closed for days! Strongly recommend you fill your prescriptions and shop elsewhere.

I wish Rite Aid still existed because Walgreens is beyond messy. Rite Aid cared about convenience,…read moretheir customers and patients. Walgreens, it's an automated nightmare.

Pharmacy staff is rude. If a prescription comes in from a doctor's office and the pharmacist has…read morequestion, they should call the doctor's office. The doctor's office shouldn't have to get several calls from the patient and then have to call the pharmacy to see what is going on. Then to have the staff member be absolutely rude to you. Very unprofessional

I often buy canvas prints at CVS. I'm usually happy with the results, but I had issues with three…read morerecent prints. I brought them back, and I was lucky to get John, who had worked previously in the photo department. He agreed with my complaints, told me how to reorder them, and mere hours later, I had stunning replacements. There is good customer service, and then there is John-level customer service. I couldn't be happier.

My husband went to this location because its close to the base. CVS doesn't accept Tricare but is…read moreconveniently on every corner in America how American? Well after learning that he still wanted to get the shot over with but the pharmacy worker was rude. Told him that they could not give him the shot. Refused to give him the shot even though he offered to pay for it and had an appointment. I called the location spoke to the pharmacist she was nice but the damage was already done. I called corporate about this location. Ill never ever go to this store again. If you are located on the base there is a Walgreens maybe 20 mins from the base that accepts tricare. We were in and out in 10mins they accepted our appointment as well.

Store seemed clean enough, but the pharmacy staff was rude, condescending, and disrespectful…read more I went in for a flu shot and, because I had not made an appointment online, was shooed away. I stepped outside, made the appointment on my phone per their requirement, received a confirmation, and walked back in. The pharmacist told me that doing so was still considered a "walk-in" and that I would not be given a flu shot at all. Her tone was as if I had been trying to manipulate the system. Why have an appointment system at all if you don't plan to honor them? Furthermore, the same staff treated an older gentleman ahead of me rudely when he was trying to make sense of why they didn't have his prescription ready on-time. They offered little information and the poor guy was just trying to comprehend the situation. I've had positive interactions in other CVS stores, but the team here clearly should not be customer-facing.

Yesterday while I was waiting for a prescription to fill, I overheard a store manager on his phone…read more I was looking for probiotics and was standing not too far from the check-out counter (but not exactly right next to him, either). It was not difficult at all to overhear him, as he was talking ridiculously loud, almost as if he wanted everyone to hear him. He was complaining in a grandiose tone about problems and inconveniences caused by people he works with. He didn't use names but did use a smattering of very inappropriate language; the entire display he put on was completely inappropriate and felt very uncomfortable. I'm glad my children were not with me at the time.

CVS on Great Road in Acton MA has been my safe, convenien, excellent source in past 20 years. as a…read morego-to for many necessities: * Pharmacy is efficient, with all pharmacists & assistants having superb expertise, even assisting with persistence when insurance glitch inevitably arise; * Great app for tracking Rx), self & family; * One-stop shopping for quick items needed: fresh milk; unique greeting cards, sugar; OTC meds; nutritional supplements; home cleaning; personal beauty supplies; emergency candy bar/ice cream; photo services; countless other sundries; * Easy, fast appointments for routine (flu shots) & unexpected medical care (flu). * In times of Covid pandemic, fierce safety.

Staff here is great, always super helpful. Given this is a pharmacy for fertility medications,…read morecustomers may not always be in the best spirits or eh, hem mood. Luckily the staff is always super nice and overall seem to go the extra mile. On one occasion they provided same day delivery for the medications, which is amazing considering the traffic in Boston. They videos they have are also more helpful than some of the others I have seen. I have also had to speak with an on call nurse, after 8pm, for a question and she called back and was super cheerful. Its great to have a supportive staff when you have to deal with these kind of issues. Great job!

It's what one would expect of any Walgreens anywhere. The staff is friendly enough for all normal…read morepurposes.

I go here because my insurance company makes me, but the pharmacist is nice, as is James. But…read moreasking my birthdate each time (especially when there's a line) as opposed to just month/day is not cool. Prices are higher when I look at other parts of the store.

Worse than the DMV. Alarmingly unprofessional and rude. First time I can honestly say I would pay…read moredouble to deal with an AI robot instead.

One star -- only because Yelp doesn't let you choose 0 stars…read more AVOID AVOID AVOID!!! Woefully understaffed and there seems to be a high turn-over rate (which indicates deeper problems). Consistently out of stock (and without notifying me) of auto-renew prescriptions, sometimes causing me to run out of the medication. The latest CVS f-up: I was prescribed an oral and a topical antibiotic for an abrasion that had become infected. I am diabetic and infections are a very serious matter. The doc called in the prescription to the 105 Main Street location. The oral med was in stock, but the topical was not. The pharmacist suggested that I come back in a week, as they were expecting to receive a shipment. Did you get that? They wanted me to WAIT A WEEK to get an antibiotic for an infection. Totally unacceptable. They somewhat reluctantly agreed to check other locations to see if it was in stock. The closest was in Framingham. I asked to have the pharmacist transfer the prescription to that location and was told the Framingham store would put it on hold for me and that a transfer wasn't necessary. Spoiler alert: it was necessary. I drove to Framingham and was told they had no information about this, had not put the medication aside, and had no way to access the prescription. By then, the Maynard pharmacy was closed and there was no way to have the two speak to sort this out. Not sure if it's incompetence, laziness, indifference to patient needs, or out-right malice, but this is a pharmacy to avoid.