Meds not ready, service cashier lady very rude. Prescription sent in on Sat. On Sunday its not…read moreready. Then give me attitude that im annoyed

Four days ago I asked for a refill for a prescription I have refilled more than forty times in…read moreeleven years. But they were out of stock and their computer promised to let me know when they had it. No result yet.

The Pharmacy staff is very kind and helpful. I was unable to get my special prescription at the big…read morepharmacies, but they made it easy!

Unmatched service, great selection of OTC medications, vitamins, and medical supplies. The staff…read moreare friendly and helpful, and most importantly, willing to deal with your insurance when necessary. I now live out of state, and every time I go to a corporate pharmacy, I miss being able to come here!

Came in to print photos. The self serve photo kiosks were user friendly and even a technology…read moreimpaired person (like myself) could easily figure out how to print photos. Considering it is 12 days post Christmas, there Christmas clearance was still only 50% off. And a minimal selection of VD goods. Lots of empty shelves in the seasonal aisles. Kelly at the check out was fast, friendly and efficient. I'm in Acton on a regular basis, so will definitely stop by if and when I need more photos.

Prescription renewal pills didn't look like the ones I'd been taking. Brought them back to the…read morestore, pharmacists huddled together looking at the pills, then gave me new ones that looked right. They refused to tell me what they'd given me that was incorrect. Now I go to my local independent and am much happier with personalized, caring service.

My husband went to this location because its close to the base. CVS doesn't accept Tricare but is…read moreconveniently on every corner in America how American? Well after learning that he still wanted to get the shot over with but the pharmacy worker was rude. Told him that they could not give him the shot. Refused to give him the shot even though he offered to pay for it and had an appointment. I called the location spoke to the pharmacist she was nice but the damage was already done. I called corporate about this location. Ill never ever go to this store again. If you are located on the base there is a Walgreens maybe 20 mins from the base that accepts tricare. We were in and out in 10mins they accepted our appointment as well.

Store seemed clean enough, but the pharmacy staff was rude, condescending, and disrespectful…read more I went in for a flu shot and, because I had not made an appointment online, was shooed away. I stepped outside, made the appointment on my phone per their requirement, received a confirmation, and walked back in. The pharmacist told me that doing so was still considered a "walk-in" and that I would not be given a flu shot at all. Her tone was as if I had been trying to manipulate the system. Why have an appointment system at all if you don't plan to honor them? Furthermore, the same staff treated an older gentleman ahead of me rudely when he was trying to make sense of why they didn't have his prescription ready on-time. They offered little information and the poor guy was just trying to comprehend the situation. I've had positive interactions in other CVS stores, but the team here clearly should not be customer-facing.

The pharmacy line is always too long, parking lot is usually full. Service is really slow because…read moreit seems like the pharmacy is always under staffed.

Yesterday while I was waiting for a prescription to fill, I overheard a store manager on his phone…read more I was looking for probiotics and was standing not too far from the check-out counter (but not exactly right next to him, either). It was not difficult at all to overhear him, as he was talking ridiculously loud, almost as if he wanted everyone to hear him. He was complaining in a grandiose tone about problems and inconveniences caused by people he works with. He didn't use names but did use a smattering of very inappropriate language; the entire display he put on was completely inappropriate and felt very uncomfortable. I'm glad my children were not with me at the time.

Staff here is great, always super helpful. Given this is a pharmacy for fertility medications,…read morecustomers may not always be in the best spirits or eh, hem mood. Luckily the staff is always super nice and overall seem to go the extra mile. On one occasion they provided same day delivery for the medications, which is amazing considering the traffic in Boston. They videos they have are also more helpful than some of the others I have seen. I have also had to speak with an on call nurse, after 8pm, for a question and she called back and was super cheerful. Its great to have a supportive staff when you have to deal with these kind of issues. Great job!

It's what one would expect of any Walgreens anywhere. The staff is friendly enough for all normal…read morepurposes.

I go here because my insurance company makes me, but the pharmacist is nice, as is James. But…read moreasking my birthdate each time (especially when there's a line) as opposed to just month/day is not cool. Prices are higher when I look at other parts of the store.

Worse than the DMV. Alarmingly unprofessional and rude. First time I can honestly say I would pay…read moredouble to deal with an AI robot instead.

One star -- only because Yelp doesn't let you choose 0 stars…read more AVOID AVOID AVOID!!! Woefully understaffed and there seems to be a high turn-over rate (which indicates deeper problems). Consistently out of stock (and without notifying me) of auto-renew prescriptions, sometimes causing me to run out of the medication. The latest CVS f-up: I was prescribed an oral and a topical antibiotic for an abrasion that had become infected. I am diabetic and infections are a very serious matter. The doc called in the prescription to the 105 Main Street location. The oral med was in stock, but the topical was not. The pharmacist suggested that I come back in a week, as they were expecting to receive a shipment. Did you get that? They wanted me to WAIT A WEEK to get an antibiotic for an infection. Totally unacceptable. They somewhat reluctantly agreed to check other locations to see if it was in stock. The closest was in Framingham. I asked to have the pharmacist transfer the prescription to that location and was told the Framingham store would put it on hold for me and that a transfer wasn't necessary. Spoiler alert: it was necessary. I drove to Framingham and was told they had no information about this, had not put the medication aside, and had no way to access the prescription. By then, the Maynard pharmacy was closed and there was no way to have the two speak to sort this out. Not sure if it's incompetence, laziness, indifference to patient needs, or out-right malice, but this is a pharmacy to avoid.