I would have never come here if not for a gift card, and was pleasantly surprised. The service was attentive, with a smile. The robot going around was amusing, and overall, just a comfy place for a casual family meal. The food portions were quite generous (we had plenty of leftovers), and there was good variety. We especially enjoyed the calamari that came on a sizzling hot plate. I think the sauce detracted from the crunch, but the flavour was still good, with a little kick from the spice. Solid lunch choice in the area should you feel like non-fancy Italian food. read more

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. ayce salad and soup refills! always loved this from east side marios . aswell as garlic bread refills . cocktails were okay, super sweet but overly watered down . expect what youre paying for, super generic taste but also quantity over quality here . server super nice and great service . came here for a birthday and booking online super easy on open tables . came on a thursday with a group of 7, place was relatively empty. read more

East Side Mario's - . jumbo shrimp alfredo - Italian Near Me - Toronto, Ontario

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Not East Side Mario's hiring a new manager who's actually making the experience a hundred times better than before! Listen, we come all the time regardless of the service because the food is kid, friendly, filling, and affordable. We take each visit with a grain of salt because of all those things that I mentioned. But today, the soup was hot, the salad was cold and the portions were very generous. Server was attentive and the manager even came by to say hello to each table. I am so happy with today's meal! It's also Monday and the special is a chicken parm for 20 bucks! read more

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Located in the south west corner of Dufferin and Steeles. This location has a huge parking lot and plenty of seating options. The takeout door is at the back facing the lot. The crew is plenty efficient and friendly. The decor is nice and has different zones for different enjoyments. The bar area has plenty of screens to catch up on the sports along with great food. There are plenty of daily specials and with today's economy, these are definitely great finds read more

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I felt as though I was welcomed into an Italian home from the moment I walked in. Calamari Al Diavolo arrived sizzling and tender. Linguine Chicken Amatriciana was rich and hearty. The endless soups, salads, and bread made me feel spoiled, especially when cheese was grated over everything. That cozy vibe is perfect for families or a relaxed night out. My first visit was memorable and definitely not my last. read more

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I love spegetti , the sauce is yummy, I will come again in spring time. Happy New Yeapr for 2026

Can't blame someone for being something they're not, which is why I approve of this franchise-based takeout chicken parmesan. Good bang for buck during Parm Fest. read more

Very bland food but the service is quick and easy location to find and get reservations at :)

Eating here was a pretty great experience. Back a couple years ago now. Cauliflower pizza crust was exceptionally tasty. Crispier than most pizza crusts, yet still delicious. The calamari was also ordered and worth trying. The wait time was not very significant. Obviously dependent on when one chooses to go. read more

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Above average food and great customer service from my servers Betsy, and Arny the robot. Very clean and zero dead rats on the sidewalk. read more

East Side Mario's - Arny the robot waiter ;D - Italian Near Me - Toronto, Ontario

My family and I are regulars at this parituclar location. We're always very fortunate to have Betsy as our server. She's a rock star, very experienced in the hospitality industry. I highly recommend that you pay this location a visit. Great food, and even better service. And or course, they have that little robot rolling around, helping out with the orders. They have also recently renovated. The room has a fresh new vibe. read more

The food was mediocre. It was what was expected. The servers were good. But the worse part of the experience was the women's washroom. It was absolutely filthy. I honestly don't think this washroom has ever been cleaned. The entire washroom smelled of urine. The stalls walls had layers of grime and have obviously never been cleaned. I felt like I was at some road side washroom on a busy highway( one that I would note to never return to). I expect better cleanliness when spending an average of 30$ per person for dinner. If the washroom is an indication of the cleanliness of this establishment public health should be investigating this place. read more

Our server was great and very friendly. The food was terrible. My friend had chicken parmigiana with spaghetti. She said the spaghetti was terrible. I had the double bacon carabonna. There was no double bacon and minimal sauce and no taste at all. read more

I was really looking forward to visiting east side Mario's as we had not been able to visit since the pandemic. Once we arrived, we noticed it was very unclean and there was a dead rat on the sidewalk toward the entrance. We decided we were not going to take the chance and went to the Montana's nearby instead. read more

After seeing all the bad reviews, I was hesitant to come here. I heard there was a deal going on to getting a free second pasta to take home and I also had a gift card so I decided to give it a try. I heard it was recently renovated and the interior was nice! It was clean and spacious with an open concept. There was also a sit down bar area. I came here on a Sunday evening and it was quite busy, we got seated right away. We ordered the Bacon Carbonara Pasta and Veal Parmigiana. Both meals came with ayce salads or soup & toasted garlic bread. Their bread was delicious and we kept asking for more. The pastas were okay but not the best, it was slightly bland tasting. The portion sizes were also huge and I had to get it to go. After paying, they gave us 2 free pastas of our choice! Overall, it was a good first experience trying this place out, the service was great and the lady that served us was very nice and attentive. I would be open to coming back here one day and trying out their pizzas. read more

East Side Mario's - Italian Near Me - Toronto, Ontario

This was my third visit to this location and to be honest I dont know how they're still in business. Over the last few years nothing has changed, the food is insipid at best and service has been terrible with a complete lack of attentiveness along with a total lack of facility upkeep. On this occasion the restaurant was virtually empty yet somehow my waitress was rarely ever seen except to take our order and give us our bill. No refills were offered at any point and we were made to feel like we were a burden. I felt our waitress had other things better to do than serve us or even ask how out meal was. Our starters came and we didnt have cutlery, no one was on the floor for a good 20 minutes I had to chase down another waitress and ask her for cutlery even she didn't bother to get us any. Eventually about 30 minutes after our starters arrived at the table I manager to find a supervisor only after waving my warms around like there was an emergency haha. Once our entrees arrived I noticed my lasagna was completely empty, only the top had sauce and cheese, there was literally nothing in between the pasta sheets. I was shocked that the kitchen would let at dish that clearly didn't meet standards out. I showed this to the manager and she simply said she would take it off the bill. No genuine effort was made to make our experience any better at all. And to top it off the bathrooms were in disgusting condition completely dilapidated and without any soap or hand towels. I'm going to reach out to corporate headquarters, I feel an immediate change in management is needed. Avoid this location at all costs. read more

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I was asked by Samantha to do her but you gave no information on how to contact you. Let me know what you would like to know. read more

Went for chicken parm and big bowl salad after seeing advertisement on TV featuring big bowl salad. Is one on Mavis in Mississauga. When i gleefully ordered the big bowl salad the waitress informed me they had just removwd it from the menu the day before. I was unhappy to say the least as i had gone there based on the TV ad for the big bowl salad. The same ad is still being run as i saw it again afterwards. Sufice it to say i will not ever go back to East Side Marios budda boom. read more

Betsy and Daria brought the energy and excitement to our time at ESM! quick, efficient and with a smile, serving our delicious food!

Food and service where good.... Top pasta place around. Soup salad refills a must. Kids love the bread ....

Stay away !!! Bad service, This is the 2nd time that I was facing bad service We had to wait over 20 minutes tilt we got the waitress attention. We passed the pleasure and went to another place . Can't get it , the food is good, however bad service is taking the place down read more

Went to east side Mario's for som decent Italian food. The service was good! The only reason we go there is for their Hell's Kitchen chicken! It is really good if you're into spicy food. When you order an entree your offered unlimited soup or salad and garlic bread. It's a mediocre Italian restaurant. Their prices are slightly high. read more

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Last night I decided to go to this restaurant to eat dinner with my family. I notice they change the interior of the restaurant for the worst. You can hear everybody conversation due to their new open concept theme. The waitress arrive quickly to take my order but she didn't take it properly. So my father in law had to chase her down and bring her back to the table to take the order properly. It took over 20 minutes to receive our order. The food was edible but tasted like it was procured at hospital. Half way through eating, a man with a portable electronic piano, was sitting near the food preparation area at the front the restaurant. I believe this was supposed to be the night entertainment but I beg the differ, it was tortured and gave me a severe indigestion and a migraine headache. The man was screaming off key it sounded like screeching nails on a backboard. This man had no talent at all. I called the manager over asking him to stop this infernal racket. But he said I was rude. To make matters worse I never received any refill on any salad and bread. In order for me to get a refill I had to asks for the manager again. At this point I was frustrated with the whole experience and I am determine never to go back to that restaurant again. Heed my warning, don't go to this location. It's better just to run away. read more

Did q takeout order at this location. Great food,generous portions and fresh. Great and friendly staff.

I know it's not real Italian but the Italian wedding soup was pretty good. Service was very good and with the all you can eat bread, salad or soup, it's a great bang for your buck. The decorum is old and outdated so this needs to be updated in all their franchises. read more

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We were starving and decided to come to east side mario's. Well, the wait was only about 10 min. I think they we're short staff because it seemed to me that the our waitress was serving quite a few tables and also running he bar. I asked for water and never received it. I did get my drink with bread and then the unlimited salad. I had to remind her for my water. We are still waiting for our entree. The service here is very slow and I will not be coming back. I stopped going to the Scarborough location because of its poor management, I see this location is no better. I'm done with east side mario's. read more

Came here with my family for Victoria's day. It took a few minutes to get seated even though there were numerous tables empty but we brushed that off because it seemed like they didn't have a hostess/host at the moment to greet and seat us. When we were seated, we ordered our food but ended up getting our food before our drinks. We had to ask three times for our waters. Usually at a restaurant, drinks should come out first so that was the first red flag. When our pastas arrived, they were overly oily and the pasta was overcooked. It was also soggy. The food was rather disappointing as well as the service. This location was really dusty and dirty. Overall, my family and I most likely won't be returning to this location. The location in Brampton at Trinity Commons is the one we usually frequent and it is so much better. read more

Upon arrival we were told about a 15 minute delay, however we see many empty tables (some still dirty). At this point I should have left (guess I never learn)! The service at this restaurant sucks so much. The waiter was negligent and messed up a lot, with no apologies. Food is just meh. For the price there are so many other options. I will avoid this place like the plauegeb read more

I've been here before and the service and food wasn't bad, but the second time was terrible. Our group of four waited for about 15-20 minutes to actually get the attention of the hostess. After about another 20 minutes, we still weren't seated yet, even when the restaurant was pretty empty. Tables weren't being cleared fast enough. There simply weren't enough servers. The service has definitely gone downhill. We walked out and found another restaurant. I would not come here again. read more

My cousin and i went for a few drinks and a meal, thinking hell why not its close by. Don't bother. We sat there, while 3 other tables that came 10-15 minutes later were served before us. three servers all ignored us, finally we got a hold of someone and guess what...he was our server just Didn't know about it. We got sub-par drinks and the lady across from us ordered a Vegetarian dish and got one with meatballs and the other with Seafood. A total of 3 people were complaining around us. So hey if you want to experience being ignored and treated like you have leprosy than feel free to hit this place up, oh and as for the food, my chicken parm was dry as an ashy elbow on a summer day. Yeah...No thank you. read more

Me and my family went to East Side Mario's 2171 Steeles Ave W, Toronto, ON M3J 3N2. My son, who is almost three years old, has contracted food poisoning from this restaurant after eating their spaghetti and meatballs. It was ordered from the kids menu. I want to make sure that no other family and child goes through what he is going through. read more

Went in a date with my boyfriend last night there. He ordered the bacon wrapped scallops and when it came they let us know the dish has changed from the menu and the scallops are now mini and not bacon wrapped. Seemed unprofessional not to have the menus up to date. My meal was fine but my boyfriend said the scallops were gritty and he felt they weren't properly washed. The server said she'd get a a manager and even after making eye contact from across the store, the manager never came over to apologize or speak with us. Seemed overall like no one had pride in their job. read more

East Side Mario's - Italian Near Me - Toronto, Ontario

The place was pretty busy on a Thursday night so my fiancee and myself decided to sit at a bar table. Had we wanted to wait in the queue it was around an hour and a half. Luckily out of the corner of my eye I saw a spot open up and we nabbed it. Not bad tasting food and plenty of flare to make this place feel like an Italian restaurant. However, they apparently spent a lot of money on the decorations because the prices are just a smidge high, even for being in a city like Toronto. When I look at the Starters section and I see that an establishment is selling garlic bread and cheese for 7.50$, an item that some places give away free as a side to compliment your dish, something is askew. The pasta dish I ordered came out quickly and tasted good, I just wish I wasn't staring at a tasty plate of flour, water, chopped tomatoes, various herbs and spices for 14 dollars. The serving staff was prompt, friendly and knew their information on specials. The bartender had many suggestions on different drinks he could whip together and all in all we had a great time here and would probably be back again at some point. read more

I used to love going to ESM. Their service was really good and we used to receive large portions of pasta. Now, I've found that their service has gone down & the portion-size has dropped significantly. The only reason I go there is because they have a special for kids on Mondays for $2. The burgers in the kids menu is quite big for kids, but the kids love the bread. We ordered: Susage & Pepper Penne, and Linguine Chicken Amatricana. Both meals were average. read more

I don't usually give bad rating, but this location of East Side Mario is terrible. From the service to the quality of food. My Pizza was okay but the salad my friend got had the whole stock of lettuce. Also the pasta was drenched in the oil. Now to the service, the service was terrible. asked for water multiple times and didn't get it. Also not once did they come by to check on use or ask us how we were doing... It wasn't busy... Will never go back to this location again! read more

I used to love this restaurant but I'm afraid the quality is slipping. I used to go here at least once a month but I think moving forward I'm going to spend my hard earned money elsewhere. Firstly the server didn't even tell me about the "take the second meal home" promotion that ESM's spends so much time and money promoting. After I ordered my meal, i called over my serve and they said "Oh ya we have that promotion going on but the meal you ordered isn't part of that promo". When my meal came out they asked if I wanted parmesan cheese, I said yes, they went back to the kitchen to retrieve the cheese and never returned. My chicken Alfredo fettuccini was extremely bland and tasteless and the pasta was over cooked. If management's willing to provide me with a gift card, I'll give this location another chance. Otherwise I'm afraid they're going to lose a customer. read more

Service was good. Food is very mediocre. Barely passable at best. Had the chicken parmesan and pasta bolognese. Chicken parmesan was very bland and too soggy. The pasta was pure cheese and even then it tasted bland. Best part of the meal was the garlic loaf and Italian wedding soup. Definitely overpriced. read more

This is an Olive Garden copy but not as good. The decor is that of the Italian district in New York. The food is your typical Italian flare but overall not that great. If you want great Italian food, go to College St. read more

Fast courteous service. Nice menu. Taste was alright. Terrible food poisoning 10 hours later! I never get food poisoning but if you MUST go here please avoid their salad-chicken combos! read more

There has been a change in franchise ownership. Immediate changes are obvious. The restaurant is apparently undergoing some massive renovations in June 2018. I am looking forward to seeing how it looks (current look is th original kitschy style). The food is chain-restaurant food. No different than any other Cara Foods restaurant. Service is excellent all around and only better since the change in management. read more