This is a family-owned business that really knows their stuff. We had a rat problem 3 years ago…read moreand they showed up on a weekly basis and found all entrance areas and set traps. They came out weekly as long as there was a problem. Rats are back and we are using them again. Very professional and nice people. We have tried other exterminators and were disappointed. I would highly recommend Donna and Eric to anyone that has to go through the ordeal of pest eradication.

I will say that I was totally impressed with the professionalism and attention to detail that each…read moreRat Exclusion Service staff person demonstrated when dealing with rat infestion and follow up at my home. They are the best!

Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

I've been a customer for a few years and am completely satisfied with their service. My house has…read morean ant issue and the regular maintenance I receive keeps them at bay. From time to time Mother Nature claps back, but New West is kind enough to stop by and do a follow up at no extra cost. The customer service is amazing. I love how respectful and friendly Cash and Staci are. Additionally, I find the cost to be completely reasonable. I enjoy supporting local business instead of one of those corporate companies.

We are very satisfied with the service we are getting with Smart Pest Pros. They are taking care of…read morebusiness in a very professional manner. Scheduling of appointments is very easy, they notify you of appointments and the tech does a very thorough job of preventing any pests of bothering us. I would recommend this company to everyone.

I had a bit of an emergency. We were installing new flooring. When the old stuff was removed we…read morefound some damaged wood. it looked like tunneling by insects, yet the floor company was not concerned. We knew we needed to check on this before the flooring install continued. I called one company that was booked up for almost 2 weeks. We asked them if they could at least look at a picture via email as we needed help fast. They said maybe but never responded after I sent the picture. I called Smart Pest Pros. The lady who answered understood that I needed help now... not later. She arranged for Josh to come out the next morning. He did a thorough inspection. He explained that it was termite damage (maybe old) and gave me several options to deal with it. But also gave us the go ahead to finish the floor. Josh and his office manager saved me a big headache and expense. Thank you from Vallejo!!

Reasonably priced, easy appointments and friendly and knowledgeable employees…read more No repeat bugs or paper wasps.

Predator is the best we have had quarterly bug spraying. It keeps our exterior home clean and clear…read morefrom cobwebs and such. Martin is super communicative and let's us know when he is coming out and will text ahead when a short distance away so we can put are dogs up. He has always locked the gate on his way out of the yard. Highly recommend!!! We also have had some weed spraying periodically and it definitely does the job with know weeds in the area sprayed for several months. Great services.

Do NOT use this company. I had such a horrible experience with the lazy tech (Daniel) that…read moreflat-out refused to provide the service I paid for, telling me "I could lose my license if I spray inside your house without you completely emptying your kitchen cabinets". What a farce! Unless I put everything in my car, it's still inside the area you're spraying. Complete waste of money and I was lied to about the service between the office and the idiot tech.

Great customer service and great home service. They do quarterly visits and come out free of charge…read moreif there is any acute issues. Highly recommend Kast!

We discovered multiple wasp nests in spots proximal to our home's windows & doors. Not ideal with…read morefamily coming to visit. The folks at Advanced IPM responded quickly, and Scott from the Santa Rosa office expedited taking care of the issue for us. Communication was clear & consistent, service was extremely polite, thorough & professional. Highly recommended.

I wanted to like this service based on their strong online ratings, but the lack of communication…read moreand poor accountability made it difficult to recommend them. We had an issue with rats due to recent construction in our neighborhood. They sent out a representative. I showed him areas of concern. He was very thorough and we discussed a plan. Due to miscommunication I was under the impression the entire exposed perimeter of our home would be rat proof when in reality 3/4 was completed and some of that wasn't up to our satisfaction. We took pictures and sent them to the representative, who advised us that I misunderstood about the entire perimeter, but agreed the areas of concern were not done correctly. Three techs later and it still wasn't done correctly. A manager came out and made empty promises to fix things and to discount work. Apparently he meant a discount for additional work at a cost to us. We asked several times for an itemized bill to explain the charges, and all we received was the original statement I hope Management takes this feedback seriously to improve communication and accountability skills.

The rats have met their match…read more They are highly intelligent. So is Brandon. They are very agile climbers. So is Brandon. They are persistent. So is Brandon. They are clever. So is Brandon. They never stop. And neither does Brandon. He is unstoppable. Many thanks also to Christy in Scheduling for always being so pleasant and accommodating.

Nature Science Pest Control rocks!…read more We've only ever had to use their service for odorous house ants, which apparently are very common (and overpopulated?) in our area. We're on a semi-annual plan. They visited recently and sprayed around the perimeter of our house, and used some localized treatment in a tree where they saw ants. We appreciate their eco/friendly and pet-safe practices (we let the spray dry and then our yard is safe for our dogs again). Also appreciate their responsiveness in setting up the visit by text, and then texting again when the tech is on the way to us. Every technician we've had has been friendly and knowledgable, as well as quick and efficient.

Lanson has been providing us with excellent services for many years. We live in the rural area so…read moreit's been a constant battle against rodents. Lanson is friendly and considerate. He's been responsive to our urgent service requests and did his best to accommodate our schedule. His fees are also very reasonable.

Nice persona dn dedicated to his work. Helped with a stubborn ant problem which definitekly helped…read moremy marriage! A+++++++

Racer Pest Control has been a God sent. I contacted them on Monday, and they were able to come in…read moretoday (Thursday morning), not only to evaluate and give me an estimate, but also were able to start working on my condo! My experience with them has been very positive and smooth, from the initial texts and setting up the appointment, meeting up with the technician Rally, to the extermination process. On top of that, they are very reasonably priced and honest, didn't try to up sale at all. I highly recommend Racer Pest Control.

Racer Pest is awesome. After an ant outbreak last year they came quickly, explained the problem,…read moreprovided options, provided transparent pricing, and solved the problem. I haven't seen an ant since! Their service is great and everyone who works there is kind and easy to work with. And they are a local family-owned business which is important to support. I highly recommend Racer Pest.

We had a huge infestation problem and we were out of state, so communication was a challenge. Hero…read morePest did everything needed to deal with the problem as well as communicate with us even though we were several time zones away. They continue to follow up regularly. We have been very happy with them.

Pro: so a bit pricey, it was well worth it in the end. They did a very thorough job and, though…read moreit's not finished yet, got rid of all those little beasts. Con: they have a bit of a problem with scheduling and communication between their various departments. But I still think it gets a five-star review.