The best customer Service and product that I have ever experienced. I have been having ongoing problems with my water heater. I had been trying to keep it going but it finally went out.. of course, right in Winter when it was freezing. It was close to unbearable. Enter Jonas Energy Solutions!! To say that they are a quality company is an understatement. Unparralled product and service. I called .. made an appointment ... they triaged the water heater ... and new water heater was needed. It was time the equipment lasted for years. I was able to make an appointment for the following week. The representatives arrived early and spent the day uninstalling the old heater and installing the new including all the lines. They were kind, courteous, efficient, knowledgeable. Special Shoutout to Jack, Jarad, Jesse and Russell for their knowledge and attention to detail. While installing the equipment I noticed their expertise in installing a finished clean product including the lines and the equipment itself. The representatives took the time to explain the steps as they progressed and also how to use the product itself. By the time they left... everything was picked up and clean it was like they were not even there! I felt like I was living in a new home it was so warm. I really feel that I stumbled into a goldmine of a company and they will be used for all of my Heating and Air needs (they also provide a number of other products and services). I know that the products that they install are quality products and dependable and Jonas Energy solutions stands behind their installation and products. I could not be happier with the work that was performed. They are there for you when you need them. What else could you want from a Company. American Standard was an invaluable part of the equation. Thank you, Jonas Energy Solutions ... you have made a lifetime client out of me. I also have the maintenance plan, worth every penny. I get a call twice a year ( winter and summer) , they come out and service the items that i have had installed to ensure they are up and running for the season. The representatives are always knowledgeable and detail oriented! Most recent representatives Westly and Dan T. did not disappoint and lived up to Jonas standards! Well done ! read more

We called on a Monday and, as promised, their tech Josh arrived early on Tuesday to diagnose our solar system problems. He did a great job figuring out what had failed and was very patient with all of my questions. We have hired them to repair the system and would definitely recommend them to others. Thanks Josh and Jonas Energy! read more

Mixed reviews, and I have used them for service since purchasing my home 5 years ago, but this last service to my water heater/radiant floor heater was subpar and prompted this review since i have called to discuss it with the company and have not reached any resolution. My system is back up and working but still not optimally, with inconsistant water temps, and i have spent $2000 over the past month, taken multiple days off work, been without hot water and heat for days at a time, and threatened by the office staff, with cancellation of my service calls depending who I talked to and which services I would commit to paying for. It started when I scheduled routine maintenance for my system, which was running fine at the time but hadnt had maintenance for a while so i thought i would sxhedule it to get ahead of any issues. A week later after they did maintenance it began getting a yellow standby light and the system was not firing. I called the office and scheduled another appointment and a second tech came out about a week later and replaced a filter that had been skipped during service the week before and the light resolved and the system fired. I was told it was resolved and to check the water. The water was not getting hot. The system was powered down again when they noticed the hot water was not coming inside because it was dumping all the hot water outside. I was given 2 options. A new system for $7000 in a week or two, or they could come the next day for 6 hours and clean the soot out of the stovepipe as it was diagnosed as overheating being the cause. I chose and scheduled the de-soot but ask that he bring a new relief valve as i didnt agree with the diagnosis. (The temp at the bends in the pipe were around 130 degrees which it was explained was excessive and meant heat was not venting adequately. The next morning i called the office to ask that they bring a new relief valve to try that first and they agreed. Hours later i was told the tech was called out for something more emergent, and that they didnt have any relief valves and threatened my appoontment would be cancelled unless i committed to the cleaning. I explained i needed them to fix the system and to still come and if the desoot was the solution then yes i wanted it done. 3 or 4 hours later a different tech was sent and cleaned out the stovepipe for $1200. This did not fix it. He then replaced the relief valve which he DID in fact have, and that DID resolved the issue. I paid and thanked him. I called the office the following day to express my concerns and request a refund for the cleaning, and rather than any sort of apologies or refunds i was written a letter about a month later that suggested i was confused about the process, and nothing has been done to resolve the issue. I am at odds about calling for the current concerns of inconsistent water temps still occurring, because of the way the last service was handled. read more

Recommend Helpful for new projects and solving old I trust them with my solar and heating Not a fly by night company and respond time is fast read more

I made numerous calls to various "like" companies, but Jonas was able to meet our time frame. I appreciated how professional they were from the phone calls to actual service. We definitely feel their prices are honest as well, not price gouging like so many do in this field. Jonas will most definitely be our "GO To" if we're ever in need of their type of service's in the future. read more

The technician was very knowledgeable and willing to teach the operation of the system on my new home. I'm glad to have company the area with experienced personnel. read more

Jonas Energy Solutions - Temperature controlled - Heating & Air Conditioning/HVAC Near Me - Lower Lake, California

Staff is Knowledgeable courteous and reliable. Their recommendations are service based to ensure your system works well for years to come.

The business and technician were very prompt, thorough, professional and honest. I could not have asked for better service and I highly recommend them! read more

After talking with Jessie.. I am satisfied with the outcome. I raised the amount of stars cause Jessie was so cool about the whole thing.. I was being "close minded" about the whole experience.. read more

Jonas Energy Solutions - Here is the Diagnosis from Right on Time Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Lower Lake, California

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Just the best. We called because we had no heat. Jesse came and diagnosed, ordered part and said he'd be back today. My husband and i had just said well, guess the part didn't come and the phone rang. Jesse was still working, 7pm. He came, installed part and we have heat. Above and beyond. read more

Good experience working with Jonas Energy Solutions. During the record breaking Memorial Day heatwave I couldn't take the humidity any longer. Once it hit 107 degrees I knew I needed a change. I called Jonas on the weekend when everybody was off for the holiday. Their answering service picked up and was polite and helpful. When they reopened after the holiday, I called first thing. Their dispatch fit me in with a last minute, same day consultation. I was so grateful. My consultation with Tyler went wonderfully. Tyler is well informed on the heating and cooling systems and good at answering questions. He was thorough with his inspection of the home and made us feel comfortable. Dispatch was able to schedule us for installation two weeks after our consultation. They have many financing options. Installation went well. The guys were nice, clean and didn't make a mess. Our family is happy with the awesome ductless interior cooling and heating system. Both comforts in one. Works efficiently. Should have done this years ago. read more

I have known Jim and Gail Jonas for many years, their son Russell has inherited the family business and has continued on with the same excellent service that his father always provided. Recently we had a condensation drainage problem with our split AC purchased from them years ago. Johannes (sp) and Larry were dispatched immediately to fix the problem. Both techs were knowlegable friendly and polite. Diagnosis was not straight forward as the problem was a bit more unusual than normal. Nevertheless the repair was made and we were left super impressed with Johannes, Larry and the Jonas Energy Solutions Company. Thank you for a job well done and for hiring these two great techs! Chuck Lamb, Clearlake Oaks read more

I paid over $6000 to have the AC system properly balanced and to fix any leaks. fast forward 6 months later when i went to replace and insulate my attic they never insulated the AC return handlers they replaced. this cost me $4.50 in spray foam cans to get it done correctly. honestly with good conscience i could never recommend them again as they took advantage of my lack of experience at the time and thinking the job they were doing was good. i would tell you to try any of the other local guys. read more

Overpriced, slow, many excuses, not available for quick or emergency services, full of themselves, not competitive, inflexible, and overbooked. Finally came over, gave high estimate, only willing to sell one brand, no appointments for install for 2-3 weeks. Said they had a "shortage" of installers and servicepeople... If it is as hard to work for Jonas as it is to get help from them, I understand their labor problem... Don't use these guys, unless you like to pay double. Update: There is a "response" from management, once again, they said they had nobody to help due to many people quitting, they say they have been in business a long time: maybe that's true, I had no experience with them... In actual fact, their estimate was nearly $7000, in the end, another company responder more quickly and completed the repair for less than $4000... I can't recommend the folks at Jonas, I needed repairs not excuses, and even with the estimate in hand, they couldn't give me a date within 2-3 weeks, and demanded a 50% deposit up front... Like I said before, high cost, vague and deceptive about timing, and they didn't care about me, much less did they appear to care about the community... Gouging is gouging, and, I didn't care for their particular brand of "service"... read more

I'm extremely happy with this company. Clifford Norris the technician that fixed my air conditioner and heater was very knowledgeable, always on time and very kind. He took the time to explain what needed to be fixed and why. I would highly recommend this company and specifically Clifford Norris as a technician. read more

Jonas has always given me good service. Matt was timely and did a good job. Thank you

These guys are wonderful. From the receptionists (Melissa & Alysia) to our sales contact (Russell) to the tech who came out to install our heat pump unit (Daniel & Jared), everyone was responsive, professional and easy to work with. Their techs showed up with everything they needed, the first time, worked through some wiring issues not of their making and get additional help over the phone to get past a rough spot. The installation was completed, the system is working great, all at a fair price. Couldn't be more pleased. read more

Very unpleasant experience. We coordinated a 2 hour window for them to show up. I arranged my day around it. The guy called an hour before to say he was here early. However i was busy. The 2 hour window is what was prepared for. I missed the call. The technician arrived an HOUR early anyways and went racking away on my door. Extremely rude. If the client doesn't answer it's likely they are busy. Showing up early anyways is rude. What if it were a clients lunch break? Instead he woke me and my newborn baby. If you have children you know this is huge. Dogs barking, baby crying, and me scrambling to accommodate him. I made it clear he'd inconvenienced me but I was not rude. He did not apologize, nothing even resembling it. The issue was fixed with all of a push of a button. So over $100 for something they could have told me over the phone the day before while we discussed the issue and set the appointment. I guess I get that part, they have to make money. However the experience was very negative. Maybe they just think we should be happy they showed up at all since customer service seems to have tanked almost everywhere during Covid. I won't use them again and I won't recommend them based off this experience. - frustrated tired mom of a newborn read more

Jesse is awesome! Got our A/C running on same day as appointment! He was fast, efficient and friendly. I believe the young lady who answered the phone was named Melanie or Mindy(I'm sorry if that's wrong) was friendly and delivered telling me she was a week out with such empathy it made all the difference in me not trying to go elsewhere. She maintained professionalism and I feel her smile through the phone. The price was fair and explained well. Will be using them again in the future for sure....but hopefully not anytime soon. read more

Jonas is the best heating, ventilation and air conditioning organization in Lake County, CA. They have well qualified technicians. I have never been disappointed with their service in the 20 years I have been using Jonas. read more

Your service technician who did this year's maintenance on our splits was fantastic. He answered all of my questions. He was pleasant and efficient. He doesn't waste any time. I really appreciated that today. My morning was very bad. I'm sorry he saw me ripping someone's butt on the phone right when he pulled up in my driveway. He represents your company really well. I love these machines, thank you for consistent quality. It was a pleasure doing business with your company today. Best Regards, Karen Billig read more

They never called me back. No contact. No nothing. I finally had ti call them and make an appointment. Kinda feel like they didnt care enuff to monitor their own yelp pages. I hope it is not indicative of how the estimate will go. read more

I was in desperate need of getting my ac replaced when the heat wave was going on this Summer. Everyone at Jonas was beyond helpful and so patient with my many questions since I was dealing with my home warranty company. They were able to get my ac replaced earlier than anticipated. Great experience! read more

We have used Jonas Energy for three major projects for our homeowners association; complete replacement of our HVAC system, rewiring main electrical service and installation of a large emergency generator. Received excellent advice and service. Installations were done very professionally and worked perfectly. Jonas stood behind their work 100% and went beyond original contract to fix electrical issues they uncovered at no additional charge. A dependable, customer oriented company. read more

Turned up my thermostat this am after not using the heat for 8 months and...nada. Called Jonas (who had installed the unit) and asked if they could give me some advice. They said they would have to send someone out for a diagnostic check ($129.) So they scheduled someone for that afternoon. Jonas called back and said their technician had a cancellation and he could come immediately. Chris arrived 20 minutes later and immediately set to work, checking the thermostat and the unit. He soon found that a small (6 inch) hose had been slightly plugged with debris, which prevented an exhaust valve from operating properly. He removed the hose, ran a piece of plastic down it, put it back in place, and bingo... heat. The entire job took about 10 minutes. The good news is that Chris was fantastic; friendly, knowledgable, efficient. And I got the unit working again about an hour after I called Jonas. The bad news- they charged $129 for the trip, plus $81 for an "unspecified repair"- the 1 minute hose clearing fix. Really?! Chris acknowledged that the charge was excessive, so he also removed leaves from the unit and cleaned it up a bit. In short, Chris earns 5 stars, but Jonas gets 3, for adding a charge that I felt should have been part of the $129 diagnostic fee. IMHO, the $129. fee should cover any "repairs" that don't require parts and can be done within 10 minutes after arriving on the job. read more

After living with a Swamp Cooler for 18 years, we finally scheduled an estimate for a Mitsubishi Split Unit via Jonas. Estimate date came by and I was late, but Taylor was kind enough to wait 20 minutes for me to arrive and he spent good hour advising me on the the unit itself as well as placement and technical questions. He also gave me a great price which was reasonable, fair and accepted. Cricket, on the inside sales team, was wonderful to speak with and the install date was scheduled within a week. The Jonas team arrived at 8AM and finished the job by 3PM. Garett and team were fantastic, we ordered the remote unit so that we can turn the AC on the phone app and instructions were provided and easy to use. The job was perfectly executed and units looked great inside and out. We even signed up for the annual check up on the units. We love the Spilt unit and the install and are ready for the hot and cold days ahead in Clearlake. The lake seems to get hotter each year, so we are ready for a comfortable Summer. Thank you Jonas. read more

I finally understand all the bad reviews! Initially friendly and responsive customer service, and then they completely dropped the ball... poor communication, follow up and responsiveness. Update: Their customer service, when they respond, is very good, so I am upping their 3-star to a 4-star. Their communication is still uneven and could be improved. read more

Great place for Family oriented Business the installation went smoothly very professionally done the installers were a hoot nicest guys. If have any questions they will be their for them. Thanks Jonas Family Judy read more

We had our units serviced today. They were prompt, polite & very conscientious of putting our home back together after they were finished! Highly recommend the platinum service plan!! read more

Heater was out. 51 degrees inside during the day. Called Jonas. They fit us in that week for a tech visit. Chris, the tech was excellent. Personable, competent, friendly with our dogs. Said he had to order a new motor. Would take weeks. He was unsure of cost. I paid him $124 for the diagnosis. And I ordered the motor. Later that day, Tyler , from Jonas, came over, as I am interested in solar energy options. However, he only wanted to sell me Mitsubishi mini splits. I do not want Mitsubishi mini splits. He got insulting and I kicked him out of our house. Two weeks later I called Jonas to find out when Chris would be installing the motor so we could have heat. Nights had been freezing. Was told they had cancelled the order for the motor. Confounded, I discussed this with the woman, who turns out to be Tyler's mom. She eventually offered to order the part. Said to expect two weeks till Chris could install it. In that time, a family owned local company had called to check on me. Astonished at the wait for a common part, they came over, examined the situation, and returned the next day with a new motor, installed it, plus cleaned up the furnace, plus cost $150 less than the Jonas estimate. I called Jonas to request a refund for the service charge and got a yelling lecture about what a bad person I am. The motor that Jonas said takes them weeks to have shipped here was common--the second company had three in their warehouse in Lakeport, and has a supplier who can ship it to them overnight from Santa Rosa. Oh, and Tyler had been at my neighbors' house, giving them a sales pitch, and our second tech overheard them gossiping about me. Pretty crappy experience with Jonas. Cannot recommend them at all. read more

Gabe was great! He did a great job fixing our AC unit and did his research when it came to something he wasn't sure of. I couldn't be happier. The AC works great now and in lake county you gotta have it! read more

My true appreciation goes out to this company and their service man, Frank !! They went above and beyond to fix my monitor heater! I appreciate a company that stands behind their product!!! Sincerely, Jo Dee read more

Seven years ago I got an estimate for these guys to install a Mitsubishi split system in a weekend house I built. I installed a pellet stove in the interim. I wanted AC/heat in the house and contacted them to see if they could do it. Amazingly, they had the original estimate and came out to verify the job. The man who came out remembered the house. They did the job for substantially less than the original estimate. They called to give me a date, showed up on time and did the install in less than a day! The two men doing the job were professional and courteous. The system was explained to me and it worked flawlessly. It is quiet and efficient, even better than I had hoped! I would recommend this company to anyone for the exceptional level of service that they provided! Job well done, Jonas! read more

So far so good and AC is working great! Chris was very knowledgeable and professional. Thanks Chris! read more

We woke up this morning (Sunday Labor Day Weekend) and our air conditioner had stopped working. It's supposed to be 104 today. I called Jonas at 6:30 am and to my surprise a nice person answered the phone and took my info. I immediately got a call back from Garrett. After a few questions and some price quotes he said he would come right out. Within an hour he was at the house. Garrett was super professional, courteous and efficient. By 8:30 we were blowing cold air again and our weekend was saved! A huge Thank You to Garrett and Jonas read more

If you didn't contract with Jonas to install your Generac generator don't call on them to service it even though they are an authorized Generac approved service dealer in the Lake County California area. Oh, they will come out to your home and charge you a $289.00 service call even though the problem is under warranty; then tell you they have to follow up with Generac about the problem. When they don't follow up with you, you call them back only to be told since you didn't purchase your generator from Jonas they won't service it. If I could give zero stars I would. But I can say Jonas is unethical and should be avoided unless of course you like throwing your money away because they will willing take it. They knew when we called with a problem that we did not purchase from them yet willing came out and charged us. read more

Jesse and John are the best! A/C went out and they not only came out quickly in mid-July, they special ordered and replaced my condenser motor in three days and got us back to living comfortably again! Would recommend them to anyone who wants top-notch service at a fair price. Will definitely be calling them when we replace our aging system! read more

They responded to my request for a estimate right away. I decided to do the job the next day and boom they were here on time hard at work. They did really well with communicating with my concerns and questions on what to expect from the upgrade I had purchased. They were professional and made a good clean installation, they cleaned their mess and was very courteous along the way. Very satisfied with the project, works extremely well, do recommend Jonas for your HVAC needs in Lake County. read more

Horrible customer service. Don't waste your time. The guy wouldn't answer any of my questions and was very rude. Would not give any info to me unless I hired them. How can I hire them without info!? What a joke. read more

I wanted to take a moment to share my positive experience with Jessie and Mike at Jonas. We have an older lakefront home that needs heat. We also needed to have a vent moved. We were given quotes promptly and they were able to accommodate my crazy schedule. Mike came out moved the vent and upgraded our 70's thermostat - and it is WiFi compatible. Quickly and professionally. Blew my socks off. read more