I needed some paint for work and the contractor they used to build it at our office had gone out of business and other stores failed to replicate the paint color, so I thought I would try D-E since one of the small cans was from them and lo and behold. They hooked me right up with no trouble and only a half an hour wait. They were very nice and professional and highly proficient and I would definitely recommend them for your painting needs. read more

Dunn Edwards is my contractor's go to paint store for quality paint. I especially love their in-house Color Consultant Services at this location. Consultant Rona, was amazing and a tremendous help with my project. From palette to completion, she went above and beyond expectations, unlike other locations. Very happy with the outcome. Highly recommend and will definitely be back for future projects. read more

I have been in this store several times and have always had the best service. The employees are consistently nice and knowledgeable. I recently was helped by Rona and she was so friendly and considerate in helping me. Thank you, Rona! read more

Wonderful service. They helped me color match to perfection. They were also very efficient!

I go to Dunn Edwards for the quality paint and excellent customer service. I took year old paint cans to see if the paint was still good and be shaken. The Customer service is top notch. They were helpful and looked up the date then shook the paint. It was all good and ready to go. I am painting my cabinets at home. The crew answered all my questions. The help out home painters and cater to paint professionals. Thank you for your help, Burbank crew. This is why I will always go to Dunn Edwards for my paint needs read more

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This place has all of your immediate needs for paint supplies. Awesome customer service, easy parking and decent operating hours. My experience was seamless and the prices were good considering the paint is exceptional. read more

I am so happy with my service at this establishment. The service was exceptional, I spoke with Yanil who helped me so much. She was patient and really understood the look I was going for. I went back 3 times to find exactly what I wanted. I am very particular about colors and Yanil was very talented in picking color combinations that I liked. I have unusual taste and was worried that she wouldn't "get" what I was looking for but she really did. Every person I interacted with was professional and polite. I highly recommend visiting here when you have a paint need. I was painting my house which can be overwhelming but was enjoyable with Yanil. Thank you Dunn Edward's for having a knowledgeable staff that are ready to help! It is worth it to get what you want/need and have good quality products to choose from. read more

You get what you pay for.....it's the best but it's not the cheap stuff. The color matching is superior to the big box stores. The products are vast. The service is excellent! The painter referral board is very helpful if it's a big job and you don't want to get your hands dirty. read more

Nice place, it's hard to enter the parking lot. Staff was friendly, a little slow, but legit.... (I did come in on a busy Saturday...)

I came here a few times to purchase paint and paint supplies for a mural I painted last month. Each time I was greeted by the employees and Andrew, the color specialist, gave me a lot of great advice. I had a lot of questions and this was my first mural project so it was a bit of a learning curve for me. Andrew was patient and looked up information or asked his coworkers when he did not know. He also gave me some color suggestions and tips on how to apply the paint. In addition, he printed out product information sheets that I could take home with me to review. One evening I showed up and they were about to close, but Andrew was very patient in getting my huge order in. I didn't want to stay after 5 PM, since they'd be closed then, but Andrew told me not to worry about rushing and to just go ahead and get what I needed. How kind and helpful! One morning I needed to get another color of paint and my boyfriend went in to purchase it for me. The employees in the store were able to find my account in their system easily and to add that paint to it. Overall, I really appreciated their consistent efficiency in service and how everyone went out of their way to make sure I was a satisfied customer. If and when I have more painting projects that require me to purchase Dunn Edwards paint I will definitely come back to this location! Five stars all the way! read more

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My husband and I recently purchased a new home and wanted to give the place a new look. So we decided to give it a nice fresh coat of paint. Our painter suggested we go to Dunn Edwards to pick out our desired paints and he will go and pick them up for us to start the job. Excited, we walked in to this North Hollywood location, with our masks on of course, and walked straight to the color wall. I was picking the small paper colors and one of the workers, an older woman, told me that I had to wear gloves to do that. Which I respectfully did. If that's their policy then of course we will follow it. So we put on the disposable gloves they had and continued looking at the paper colors. The same woman helped us when we were having some trouble finding some of the samples which was super nice of her. She even told us we could purchase small samples of the paints for $4.99 to try them at home. So we decided to do just that. But by the time we went to the cashier she was gone. A younger woman by the name of Jasmine was behind the cashier. As soon as we approached the desk and put down the paper samples and we're going to tell her which ones we needed she said "guys guys guys, I need you to step back and not come close to the counter" in a very nasty tone. We ignored the tone and did as she asked. Then we told her the 3 names of the colors we would need samples for. Then she says that they come in velvet finish and we asked what that is and she said "VELVET FINISH" keep in mind this was our first time picking out colors and know very little about "finishes". So then I said could you please elaborate. She then took out a long sheet of paper that had all the finished on there like velvet and semi shine and so on. Then my husband asked "what is the difference between them" and in an even worse tone and attitude she said "you don't know what the difference is?!" With a making fun smirk on her face. And I said no we actually done because this is our first time buying this type of paint. So it would help if you could help us and tell us the difference. To which is once again pointed to the paper with the photos of different finishes. We could not believe she had not only a bad attitude but making fun of us for not knowing the differences. It was extremely unprofessional and rude of her. We paid for the samples and walked out but we will NOT be purchasing our paints from there. Worst experience ever! read more

We have been going to this DE the past 7 months. Rosario Hernandez, their professional color advisor/consultant has been AMAZING. She helped us picked all the colors for the house that we recently painted and sold & for the house that we just bought. And it's incredible, her knowledge and creativity bring so much elegance and charm to our houses. AND this is a free service offered by DE! We used 2 designers prior to Rosario but didn't like the colors they picked. Rosario has a great sense in picking colors that go well for the entire house. Also, TONY from this DE is Wonderful. He helped us with picking the appropriate sheens for the different areas of the house. Very knowledgeable and smart and he takes his time explaining and helping us explore possible products that are great quality and cost effective. Thank you Tony. read more

Friendly and knowledgeable staff. I explained my project and they made sure i got all the items i needed.

Pricey but worth it if you don't like Big Box Stores try this old school service in a personable style read more

Walked into the store on 1/04/23 at 4:50pm. I was greeted by the person in a decorated face covering with a wonderful greeting of "we close at 5pm". I appreciate those who show up to work but come on! read more

Are staff and color experts have been so helpful and patient as I have gone thru the process of selecting all the colors for my home. Good product. Nice selection of colors. read more

You come in one day ask for Swiss coffee flat, the guy tells me I have to wait cause they have to mix it as its not a stock color. I was surprised because I know it's a stock color but what do I know. Next day I come in extra early and ask to get Swiss coffee mixed, the same guy tells me it's a stock color so I don't have to wait. I do end up waiting for another simple gallon of flat paint for 45minutes with 1 other client inside. Slowest Dunn Edwards store I've ever been to and I've been to most of them in LA area. read more

I needed a small amount of paint for a door. I had an old can with the color I wanted that I bought from them a long time ago, it had more that I needed but the canister was rusted and drop some rust inside. Jose, Calvin and Tony helped me and they got rid of the rust, they mix the paint and change it to a new canister, of course, after they checked that the paint was in good condition! Thanks guys, Anywhere else I would have had to buy another can of new paint, and they would not have taken the time to remove the rust so carefully. Definitely, in the future, I will come back here every time I'm going to need any materials for a painting project read more

Just had the best experience selecting paint here. Not only was the female sales girl, Rosario super friendly and knowledgeable, she was also great help when narrowing down a final color selection. This was my second paint store visit today and I'm absolutely thrilled with the selection and assistance here. I will return here for all my future paint needs. read more

Dunn Edwards in Burbank was amazing. True professionalism, you can truly see how much the workers enjoy their job because of how happy they all are and they truly take care of their customers. Louis the manager and one member of his staff, Jeremiah truly were the icing on the cake! So sweet and truly took their time on showing me the differences in paint. Also, how it should be properly cleaned and professional painted. Now my house looks 10x better thanks to them! read more

Lack of experience and customer service. Lucky Dunn Edwards have more stores where Monica "the manager" won't be working at. read more

I've never written a review while in a store but the service here is amazing I felt compelled to. Tony Michaels helped me as I struggled to find just the right color for my house. He went the extra mile to help me figure it out. Absolutely the best read more

Amazing!!!!!! The dunn edwards in North Hollywood made mistake lied cheated me out of $1300 wothless paint their mistake and they didn't want to help me. I went to burbank. Loved it they went above and beyond with their service. TONY UR AMAZING THANK YOU!!!!!! AND DEBI LOVE U BOTH!!!! read more

Have never had a misunderstanding at a Dunn Edwards that wasn't resolved with the utmost courtesy and respect. The attendant here denied that I had ordered a semi gloss gallon. I know I had because I had my phone out when ordering looking at differences between gloss and semigloss finishes for bathrooms and then I specified "the same color as the old can but in semigloss this time". When I came back to return what I discovered was a gallon of flat, the attendant said I didn't say semigloss and when I said you can't say that I didn't because I did, he called me "crazy"! He could have said I didn't hear you but not I didn't say it. So poor customer service. The second attendant apologized and diffused the disrespect of the first. read more

So glad I stopped in. I needed major help picking colors for 5 rooms. I came in with about 20 swatches and Mallory took her time in walking me room by room with great choices. Definitely 5 stars! I got 9 samples, parking was easy, and I love the colors I picked! read more

Was looking to revamp my new home w some paint and as we all know it can be a little hectic *enter crazy emoji* I walked into Dunn's looking around getting even more confused, I had several WTF moments. Thankfully Monica was nice enough to help me and my clueless brain. She explained the diff. between gloss and semi gloss and god know what else there is. She brought out the paint fanner thing (don't know the name of it, hello clueless here) and suggested for me to take sample home before I commit (commitment issues *yikes*) and it seriously was the best suggestion everrrrrrrrrrr. I was able to look at the wall paint w my lighting and I was happy. Thanks to Monica now my entire home has been revamp w Dunn's paint's. If you have any doubts or questions to go to her and she will break it down for you. She's the one in the back, w the bright smile :) read more

Screw this place! Close at 3:30 on Saturday really! What kind store closes early on Saturday and closed on Sunday! Fastest way out of business! The girl working there had the nerve to tell me to drive to Van Nuys "because they close 5". I live in Burbank and came to the Burbank store, why would I drive 30 mins to the next because your store has a stupid policy of closing at 3:30!?! read more

I love Dunn Edwards paint my girls room looks so cute , Me and my husband needed a lot of dude entry colors the staff there helped me out a lot . I believe the young lady that helped us out was Monica she was very helpful I brought colors from somewhere else and she color matched it . I need paint for my living room so you know where I'll get my paint at. read more

Just gotta say I love coming to this store the staff is great really love how helpful an patient they are with me as I can be a little to indecisive in what colors to get I really gotta say also a special thank you to Monica for helping me out even though she had just punched out I felt so bad but she was awesome thank you well if you guys need good quality paint that will last n great customer service you should definitely check this place out read more

We had to make several trips to Dunn Edwards paints for a recent remodel. The store always looked clean and well managed and the personnel were friendly and polite. We got exceptional help from one of the color advisors, Rosario, who walked us through our color choices. She was even able to render some of our exterior color choices before we made our decision. Rosario really made what can be a stressful process much easier! read more

Mallory and Monica were extremely helpful during this process. Even when I showed up right before they closed, they helped me out anyway. I recommend this place to everyone! read more

Came in the store and right away was greeted and helped out with the paint I was looking for by one of the staff named Monica I believe. Monica was really quick to find the paint I was looking for, even suggested really nice color combo, tried samples I was given and boy was I satisfied with the outcome, so I went back two days later and got more paint, again very helpful staff, so I have to say they have very helpful and attentive employees at Dunn Edwards, knowledgeable as well and Great quality paint. read more

Great service and super helpful staff specially the lady at the register, even I got there few minutes before they were closing but they helped us without any pressure and processed our order. Highly recommend this place read more

I have been buying at my local Dunn Edwards in Burbank for many years. But this time, I went and went and kept going back. Every time, I came home with new samples and more information; I just couldn't decide which paints to pick. Because I went so much and at different times of the day, I got to meet Rosario, Ashley, Rafael, Debbie and Cesar. They were all wonderful! The were very knowledgeable and patient; they made me feel welcome every time I showed up. They took the time to answer all my questions and even offered suggestions. They were very friendly while remaining very professional. The painting is finally finished and my new room looks beautiful! Thank you very much!!! read more

Rachel was very helpful and knowledgeable as we were figuring out paints for our home. She really knew her colors and the differences between each one. Even helps us decide which colors would go with other ones and which colors worked in certain lights. Come in, and ask for Rachel. read more

My experience based on multiple visits has been very positive. The staff is very professional and competent, which is rare. The store is very organized. The color advisor Rosario was super helpful in helping me select colors. She was kind, competent, professional, and very easy to work with. I was very impressed with the level of service I received at this location. read more

I hate giving one star reviews but wow this place deserves a 0 ! Basically I purchased over 2,000 dollars in paint. I was short 2 gallons so went picked up 2 more gallons for touch ups. Start touching up the whole house next day wait for the paint to dry I see all the places I touched up is a light Verano beach color! That's ok maybe they messed up I'll go and get the right mix and redo all the work I already did! That's where I meet Raul who I took a sample of the new paint and old paint to show your wrong on color even the mixture code on the boxes are different. He's answer oooo well you have to buy new paint..... Are you kidding me !!! Basically they didn't care!!! Didn't even offer to free gallons of paint for their mess up ! After all this I waited 1 hour to have someone mix 2 gallons of paint ! Lot of people told me Dunn Edwards was the place to go for paint but I will never ever think about going here again! read more

Tony is the best! I've been here a few times now, trying to find a bunch of different paint colors to paint the interior of my new house. I came in here not knowing what colors I wanted and Tony stopped what he was doing to come over and help me. He was super patient going through his color wheel with me and he ultimately helped me choose a handful of colors that I loved. I really appreciate his great attitude and willingness to help an overwhelmed new customer! read more

So happy a Dunn-Edwards opened in Burbank. I've bought paint from this store twice in the past six months. Both times I've had the pleasure of working with Vinicio who has helped me coordinate colors and showed me paint touch up tricks. He is very knowledgeable, friendly and helpful. read more

I had a fairly awful experience. The only reason this review is 2 stars and not one is I got my money back. I bought 2 gallons of deck stain, chose the color and then was asked to wait for 20 minutes while they mixed the color. I left, came back 20 minutes later and was told it would be 10-15 minutes. When I got the deck stain home and opened it up and tested in a corner of the deck, it was completely a different color. I tried to return the stain and was told there was no returns on mixed colors (they only had mixed colors). They tried to tell me the color was the color I chose while showing me the color on the lid compared to the color in the catalog. They were 2 shades off. They wouldn't return the stain and resell it. Instead, they wanted to add pigment to stain in order to darken it. That took over an hour to be mixed. When it was done, the stain was now more like paint and had the color of ca-ca. I spent 2 hours waiting for 2 cans of ca-ca. Not cool, man. Not cool. read more