I love Benjamin Moore paint! Finding this location right across the street from Home Depot, where I…read morealso shop and do other DIY projects was a great convenience to me. The staff there was very accommodating and helpful (& even allowed me to bring in my little terrier puppy so he wouldn't have to wait in the car for me) ;) Highly recommend!

This store is great. Well organized, clean, and the staff are all helpful and attentive. I've been…read morepainting each room in my place gradually over the past two years and I keep going back Catalina to buy materials for each project. I will never go back to Home Depot or Lowes for paints. Those big box stores now only have like 4 people working in the entire store and it takes forever to hunt down an employee to get paint mixed. If you go to a small business like Catalina, you will get personal attention and quick service. Paint is mixed in under 5 minutes and then I'm on my way.

A bit pricey, but the service is amazing. The plants for sale are healthy, particularly the indoor…read moreplants. Also, if you're looking for a new hooziwhatzit or a thingamabob? Bring it in and they will literally take you to it! They make keys as well.

I discovered this place because of their Halloween decorations, and I'm sad to see a second year in…read morea row they won't have them. You're located in Goth Central in Burbank and no Halloween decorations? Crazy. Even more disappointing now is I walked in and was greeted with an AI generated add. As an artist, I want to support small businesses when I make my art. But if DIY is using A.I. instead of supporting local artists I won't be shopping here anymore. Support the community that supports. AND BRING BACK THE HALLOWEEN STUFF!!!!!

When making an analogy to something taking time or a very boring time the phrase goes "that was…read morelike watching paint dry!" I'm going to change it to "That was like waiting for a gallon of paint to be mixed!" Terrible process here! It's always at this branch too! Killing me for them to take 50 mins to make a gallon off of a computer matching color from Benjamin Moore! If it were not a specific high gloss needed I would have giving a Hard Pass to coming in here! Get it together back there in the mixing station Big bummer Today!!!

They have a knowledgeable staff and very friendly. They offer solutions to many problems such as…read morefloor stain and fill solutions.

Miranda was so helpful helped me for hours let me show her pics of my house and matched my wood to…read moredifferent colors and was so patient and kind !

Ordered a sample of paint from them. They charged me $17.00 to ship it from So Cal to Nor Cal PLUS…read more$3.00 INSURANCE! I quickly tried to cancel when I saw the shipping they added, but they said it was too late (I called within minutes). It took FOUR business days to arrive. Farrow & Ball shipped me their samples from CANADA in less time and did not charge me a shipping fee. That is whose paint we shall be using! It was dreadfully sneaky for Portola to not disclose their $20.00 shipping and mandatory insurance fee BEFORE placing the online order. UPDATE: PORTOLA LIED in their response about disclosing the outrageous shipping cost! I would NEVER have paid such an outrageous sum to ship from So Cal to Nor Cal! And to MAKE ME pay MORE for THEIR REQUIRED insurance was added insult upon injury! Never again will I order from them, and I will make sure to warn others to avoid them like the plague. Shifty business.

Lots of Benjamin Moore selections. Trying to find the perfect shade of pink for my baby girls…read morenursery. I think I found the spot! Also, my husband lost his wallet in the store and the salesclerk found him in the store and returned it w no problem. I really appreciate patronizing businesses w honest sales people. I will be back once I try out all of the fun paint samples on her walls.

The manager sold me paint that didn't match the color i ordered and he wouldn't fix the problem or…read morereturn my money. instead , he was totally unprofessional and yelled at me! Never going back ! keep the money !

I must say that on April 8, 2026 I had the best service experience at this location by a young man…read moreAfrican-American young man named Jock I believe that's how it's spelt paint department. I believe I'm in a wheelchair. I couldn't find a certain paint young man said if you can come I can match it for you. He came out to the car. Took my paint matched. It helped me get the things I needed and brought it out to me with the biggest smile and a firm handshake. I know because they're supposed to give us the best of customer service, but I believe this young man went on and beyond it made me so very happy. I definitely will be coming back hasslefree you let them know your needs and they're there to serve you.

Joc Smith was beyond and above - the best customer service I've ever had!!! I will always come to…read morethis location now. Best of the best.

Guys were very helpful and informative. Explained to me how paint matching works. Showed me…read moremultiple examples. Patient with my questions. Did their best to get the paint colors as close as possible to what I needed. Guys willingness to help get me what I need is appreciated. The store appears very organized and pretty clean. 4 stars because no one greeted me or smiled at me when I came in, even though I was the only customer and standing at the counter for a few minutes. Also, during my time they stopped helping me and helped another customer without informing me. I don't mind that they helped someone else, only that they didn't give me a heads up and I had to wait again. Overall a good experience and will return.

Great company and I love their paint. Much better than any of the big box stores paint quality. The…read moresalespeople were helpful and awesome as well.

It was my first time going to Dunn Edwards and I brought in a small paint chip hoping to get it…read morematched. Carmelo greeted me very politely and let me know it might be too small, but he still took the time to see what he could do. He spent about 10 minutes carefully working on matching the color and also helped me pick up all the essentials I needed for painting. The reason I'm writing this review is because it's not easy these days to find someone with that level of patience and willingness to genuinely help a customer. Carmelo went above and beyond, and it really stood out to me. Dunn Edwards is very lucky to have him on their team.

I am a repeat customer to dunn-edwards paint and like the quality . Sometimes people make mistakes…read more. The manager Cate and staff exceeded my expectations went out of their way fixed it . I will be back A +++