Great quality paints and an even better staff! Jesus is extremely knowledgeable and helped me…read morethroughout multiple DIY projects. He patiently explained the difference in options and helped me make the best choice for our projects. I never thought I'd enjoy buying paint so much, but he is an absolute pleasure. They also have a huge selection for all budgets.

I visited Sherwin Williams today with only a vague hint of the color I was looking for for my new…read morehome. Jesus was so helpful in finding just the right colors for me! He was amazing at locating the chips that matched my description and whipped up some samples to go. At the last minute I remembered that I also needed a quart of my current home's color for touch ups. He helped me figure out the finish and was really nice about helping me. It's nice to go into a store and get helpful customer service, even when you're not a contractor. A competitor paint store is much closer to my house, but I will definitely return to SW based on my experience today! Thank you Jesus!

Had a great sales person pick up my call today when inquiring about paint prices at Dunn- Edwards…read morePaint store in Pasadena today!! I think his name was Jeremiah, but I could be mistaken. He was so kind, helpful and he gave me a sense of trust. They were quick, helpful, patient and I can't say enough good things. I will be back!!

Best service and super helpful. My home was damaged by the recent fires and had lost the storage…read morewhere I stored my paint. Lots of smoke damage. I took a small sample to them and they matched it perfectly even tho it wasn't DE paint. Thank you Dunn Edwards.

This store deserves more than five stars for their superior customer service and amazing group of…read moreemployees who work there!! Liz could not have been more helpful in coming up with the precise bathroom wall color that worked with the colors in our newly tiled mid-century bathroom. She worked tirelessly on several occasions that I met with her to end up figuring out the formula (by taking one of our tiles and pulling the perfect color). Liz had the patience of an angel, we love how the color turned out and owe it all to her!!! Selma, Jose and Renaldo, who is the manager were all wonderful and all exemplify what outstanding customer service is all about. A big THANK YOU to you all...we are so very grateful.

I wish I could give Benjamin Moore and this paint store a glowing review. However, the customer…read moreservice they provided sadly deserves the one star rating. A few months back I bought the Benjamin Moore paint in Smoke. I had used this color in the past and loved it. But something is off on the Benjamin Moore calibration machines because the color I received is not the true smoke color. Picture provided shows the one on the right to be a powdery light blue rather than the color on the left which is the true smoke color. When I brought the can back to the store Ray told me that some of the Benjamin Moore colors were coming out wrong. He was willing to take the paint back - until I shared I had waited two months to paint. Problem #1, it did not matter if I waited 30 days or 60 days to paint. The Benjamin Moore calibration of color was off. They should stand behind their product. Ray even told me I could not re-buy the paint because the machine would still produce the wrong color. Problem #2, Ray took my name and number and said they would call me to resolve the problem. They have never called. It has been 10 days. Benjamin Moore and Catalina paint did not stand behind their word to call nor their product quality. That is a lack of integrity and very poor customer service. Thankfully I was able to go to another company altogether and have them color match it beautifully.

My contractor sent me here to select a paint color for my house. Juan was very unhelpful and…read moreannoyed from the moment I walked in. He was unwilling to offer any help or suggestions. I couldn't find a peel and stick sheet in the display for the colors I liked and he refused to look in the back to see if they had any. Another employee had offered moments earlier to look in the back if I couldn't find a color I was interested in but unfortunately she wasn't there when I came back to ask.

Awesome customer service ! Alana and Vanessa was so helpful!…read moreDefinitely will be back for paint!

I needed to have a color matched from another vendor who no longer has the formula for that color…read more Billy was very helpful and told me to go back when the color mixing expert, Stephen, is in the shop. I returned, left some samples, and went back a few hours later. I've never had a store match a color with such precision.

I thought the store was well stocked and the staff was nice. I went to get some swatches before…read morebuying cans of paint. Lots of parking. Recommend.

I went in to this Monrovia store early as the first customer, and Joey immediately welcomed me with…read morea very friendly greeting. I told him I was looking for paint to cover graffiti on stucco and showed him a piece of color sample from the wall. He used the computer to color match. However, after applying computer matched paint color and blow-drying the paint, he rejected 2 batches, because he felt neither was close enough to the sample I brought in. During the process, professional customers started streaming in and he didn't not put down my order. Instead, he asked his associate to help other customers while continue working on color matching my order. He knew I was only going to order a single gallon of the most budget friendly line of paint before I informed him, but he made me feel that I am valued as much as those professional customers who ordered buckets and buckets. I painted the wall right after returning and the color is an excellent match. Joey not only understood exactly what I was looking for, but also provided one of the best customer service I've ever experienced. From now on I will only go this Sherwin Williams store for all my painting projects, and I'd recommend all my friends to this store and ask to speak to Joey.

This is our number one paint shop when considering getting the paint. Not only they have excellent…read moreselections and their service and paint knowledge are unbelievable. Special recognition to Gabriel, thank you!!!

Great explanation by staff of different kinds of paint color in flat, egg shell, sheen, etc. My…read morehusband likes to touch up and he explained that only the mid range Suprema paint can allow purchases of smaller size paints (otherwise you'll have to buy a bigger pale) in the future. Staff worker recommended us to buy a few samples ($5 each) to put on the wall and stare at it over a days and see which one fits. Because once it's made and tinted, it's not refundable, even if you don't end up using it.

Wilson at Dunn-Edwards Paints in Rosemead provided outstanding customer service. He was very…read moreprofessional, patient, and helpful throughout the entire process. Even though I made a mistake with my paint order, he kindly helped me redo it without any frustration. I really appreciate his great attitude and excellent service. Highly recommend!

Love this store very much.Getting paint again after house burned in the Eaton fire. Manger always…read moreget me what i want

Came here looking for some exterior paint colors and came home with a handful. The man working here…read morepointed us in the right direction and gave us the appropriate brochures. Now I'm waiting for my $6 sample pot. Workers seem pleasant and knowlegable and easy parking.

Today I went back to Ace to make another purchase. I had to buy a birdbath and I was greeted by a…read morelovely man named Chris. He was so patient with me and gave me lovely advice. He even carried it out to my car and we just had a lovely interaction. The price was great and everything was quick and Parking was fast and easy. I always love coming here because people are always treating me so well.

First time going into this store today and loved it! Much more homeowner-oriented store (vs. Home…read moreDepot which I find more "rugged" if that makes sense lol) Super helpful Garden Center gent, Chris. Pleasant shopping experience; clear signage and thoughtful merchandising. Also decent parking lot! Will be back! :)

I get ALL my David Austin roses here in this hidden gem as they have SO many options! Prices are…read moreunbeatable! Little small cute nursery tucked in Pasadena that has been passed down from generations before. Japanese owned by cousins. Don't expect a big fancy facility. Think small, family size, run down with character and many generations of love. Some of their David Austins: Strawberry Hill, Claire Austin, Teasing Georgia, Tranquility, Queen of Sweden, Mary Rose, Princess Alexandria of Kent, Crown Princess Margareta, Tess of the d'Urbervilles, Olivia Rose, Charles Darwin, Carding Mill (tree form), Charlotte Rose, and many many more! They have an ENTIRE SECTION just for these beauties! 15 of my DAs are from here because they have the best price and best customer service! One of the owners, Dale, is so kind, helpful and knowledgable. He spends his time explaining everything and answering all my questions. He's very generous to even help us to the car. I left my number with Dale so when and if he gets more DAs, he will call me. What a great guy, right!?! That's what I call good customer service! I love this place and keep on coming back because it's family owned, kind owners, unbeatable prices, and willing to share their knowledge and wisedom. 100% recommend this gem!

Every plant that I have purchased from this nursery has done well. I can receive helpful…read moreinformation about planting, soil, and so much more by just asking.