When making an analogy to something taking time or a very boring time the phrase goes "that was like watching paint dry!" I'm going to change it to "That was like waiting for a gallon of paint to be mixed!" Terrible process here! It's always at this branch too! Killing me for them to take 50 mins to make a gallon off of a computer matching color from Benjamin Moore! If it were not a specific high gloss needed I would have giving a Hard Pass to coming in here! Get it together back there in the mixing station Big bummer Today!!! read more

They have a knowledgeable staff and very friendly. They offer solutions to many problems such as floor stain and fill solutions. read more

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We've always shopped at Dun Edwards for all of our paint supplies. Excellent service quality and everyone is so knowledgeable of the materials. Lindsay went above and beyond and helped us every step of the way thank you so much. Excellent products for for the price excellent value read more

Dunn-Edwards Paints - Excellent service and quality material thank you so much Lindsey for your amazing help and knowledge - Hardware Stores Near Me - Glendale, California

Today we met with this store's personal color advisor (PCA) Erika to choose exterior house colors. We had set up a meeting ahead of time and brought in photos of our house and had narrowed our choices down to a group of colors. Erika listened to our requests and gave us several options of body colors, trim colors and accent colors to take home and evaluate. She was very considerate of what was a fresher, more modern color palette and we walked away with a handful of samples and a sheet with gloss recommendation guide. Wonderful service and it is a free service. read more

Dunn-Edwards Paints - Color recommendations and gloss guide from Erika D May 2022 - Hardware Stores Near Me - Glendale, California

Very nice, helpful and efficient personnel. Definitely our go to place for Dunn Edwards.

Worst customer service ever. Would not allow me to have any sample colors. And would not allow me to have a color wheel for my new build. I don't remember coming here. read more

I came here after a bad experience at Sherwin Williams and what a big difference! Every single person working here were so attentive and helped me with all my questions and needs. I am excited for my appointment with their color specialist. I didn't even know about this service but they suggested it when I said I couldn't decide on my house exterior color. Nice! I'm so pleased that I told my contractor that we are only using Dunn Edwards from now on. read more

Went to DE on a Sunday right before closing time. Jimmy was very nice and helpful taking his time explaining details and helping us with what we needed without rushing us. We got the exact right match and exact right paint size for our project. read more

What a wonderful store. I needed help buying paint for the exterior of my home yesterday, I wanted the same Dunn Edward's paint I used 20 years ago. I was helped by a young gentleman named Jesus, a true professional. He knew exactly what I needed, showed tremendous patience with me and was very knowledgeable about their products. My 20 year old paint job has stood the test of time , so I and sticking with the same color and paint. A very kind young lady carried these heavy 5 gallon tubs to my car, loaded them up and off I went. Thank you very much, it's a pleasure giving you my business. read more

I had a last-minute change of heart with my paint order but Jesus the assistant manager was super cool and patient. He, along with the rest of the staff, guided me through it so we all went home happy. I was well taken care of today at this store. Thank you guys. read more

Love this local neighborhood store. Products are pricey but top quality and moreover, the hours ( and 7 day a week availability) are convenient and service is excellent. Well worth the price! The Glendale store offers complimentary color consultation. Erika heads this department and is spectacular. She has a keen eye, is a great listener, patient- truly talented! I would pay for her service but the fact that it is free is a true gift. Im almost hesitant to write this because it is my little secret but Erika, the manager and the wonderful team of skilled paint specialists, like Vahe, are so deserving to be given a pat on the back, here. Oh! I also call for paint advice- what products to use, when and how and that is complimentary too! read more

My home project began here because I thought they'd be better quality paints. I was using a flat, interior, white. Unfortunately it was SO hard to smoothly apply the paint without roller marks or patchy un even distribution. After covering the entire main living areas with 3-4 coats., I was spent. I tried a Lowe's paint brand for the bedrooms. Much easier!!! I guess there's a reason the contractors prefer these brands (not only b/cthey're cheaper) Though, I did switch to a satin finish for bedrooms. I don't think that's what made the difference. read more

Everey time we go shopping there Vahe always helps us with is knowledgeable ideas and his professional way in customer service. Thank you Mr. Vahe thank you for everything. read more

Super good quality paint. Nice and professional group of people working at the Glendale location. And they let me bring, and are sweet to, my doggie! read more

Free large lot on the side. Very friendly service. They are limiting customers inside for safety measures. They have early hours so plan accordingly. Samples are $4.99 if you are indecisive like me. You can also call in orders if you don't want to wait. Dunn Edwards has a color match app if you see a color you like in nature. read more

Extremely poor customer service from staff member named Maceo. While in the store, observed general culture of misogyny led by store manager. The Color Specialist, however, is really fab. I'm sorry that she has to work among these people. *I visit this store often as usually have a good experience; I think the product is great, but I must have encountered these particular staff members on a bad day.* read more

Service at this Dunn-Edwards Paints Store is top-notch and it's all thanks to their Color Advisor, Anneline! In a few short emails and phone calls, Anneline was able to take my vision and suggest the most suitable paint colors for my midcentury modern home in Glassell Park. The Walrus/Celluloid/Legendary Gray and White combination took my house to the next-level. She also suggested an amazing color, Drifting, for my wood fence and patio. I am so very thankful she took the time to help me find the absolute best color combo for my home! I am recommending all my friends on LA's east side get all their paint needs met with Dunn-Edwards! Thanks again! read more

The store manager has poor customer service. He does not listen to the customer. The store manager does not have people skills. Colorist is the same as well. Poor system on enforcing the number of customers in the store. Vaje one of the cashiers is excellent. read more

Wow I can't say enough good things about the customer service here. Manny went above and beyond to help me during the two visits I had to this store. He is very knowledgeable and friendly. He helped me choose the right products and material, and even helped carry them to my car. Good people still exist today. Thank you Manny! You made my day. _Mike read more

I've been going to Dunn-Edwards for years now, they have a great selection of paint colors and have wonderful customer service. Anneline is an absolute gem! She is an amazing colorist. She has a great eye for color and can match any color you show her or even describe to her!! Thank you Anneline for always being so helpful and pleasant!! read more

5 stars for being patient and dealing with my frustration as well as providing quick and accurate customer service and paint! I attached a photo, thanks for your help! The color was a match! read more

Dunn-Edwards Paints - Paint is still drying - Hardware Stores Near Me - Glendale, California

My all-time favorite paint shop. Vahe and his colleagues always provide excellent, quick, and professional service. The quality of service from Vahe and his team are one of the main reasons I keep coming to Dunn-Edwards Glendale for all my paint needs. read more

If you are looking to buy paint this is the place to go in Glendale. Recently I was painting a bedroom. Anneline, the stores professional paint consultant proved to be outstanding. She helped us choose between the hundreds of colors the best color for us. She is very patient, listens well and ultimately provided the connection between the right color and the excellent paint available in the store. With people like Anneline you cannot go wrong! read more

The Dunn-Edwards $100 e-Gift Card cannot be used unless the cash register price is at FULL retail dollar amount. Therefore, you _cannot apply the current Yelp D-E 30-off discount coupon- NOR can your store manager provide you a markdown at the register. The GC _will not be accepted_. "Gift Cards/Certificates" are universally intended to be used "as cash", where CA/Fed laws, Truth In Advertising, prohibit deceptive concealment of fees, conditions or restrictions. The fine-print on Dunn-Edwards's eGift certificate is attached- it does _not indicate the restriction that the full retail price must be entered at the register. The Yelp coupon fine print is also attached. We all see the regular discount sales of many GC cards, but the fact that Dunn-Edwards hides a code within the e-GC's barcode that informs the cash register that I purchased the card for less than the face value - "good as cash"- makes their e-GC less worthy than even the free Yelp coupon. I gave Dunn-Edwards 5 occasions and 4+ hours of opportunity to honor their fine-print and definition of "Gift Card". The Final Word? Manager "Maria" at Dunn-Edwards's headquarter of "Customer Service", is adamant that you will not save more than 30% off their retail set pricing - that includes nullifying the use of their e-gift card. Now that I know this was all intentional on the part of Dunn-Edwards, I consider that a staggering abuse of the "gift card" definition, and a bait-and-switch tactic due to competitor's value-points (Consumer Report's ratings, such as Behr, Benjamin Moore, Kilz). read more

Dunn-Edwards Paints - Dunn's PDF e-Gift Card fine print. It lists most of their retail stores as honoring the eGC. - Hardware Stores Near Me - Glendale, California

Can this place be any less efficient?? Unfortunately, the builder who made our place used Dunn-Edwards Paints, so now I have to drive to this place to get my paint to match. What stinks: - they are not open on SUNDAYS - what? that's like my home renovation day - service is slow - you take a number and then they don't even pay attention and skip over you to other people who were there after you, without a number.... - they close early everyday, including Saturday - 5 pm.....why? - we asked the woman behind the counter to help us pick out the best paint brush for the type of paint we were using - she sauntered around the store, lining up the paint rollers to make sure they were even, before she finally agreed that the one we picked up would be fine....argh! What's good: - the paint is high quality read more

Every time I've come here, I've walked away with discounted paint prices ("Friends and Family" offer), no matter the size bucket I purchase. Just today I ordered 3 sample blue color paints to try on my living room wall; after paying and waiting for the samples, the cashier came over to tell me that 2 of the 3 paints weren't made in the sample size and would I consider the quart size? I told her I wasn't ready to commit to purchasing quarts. She went back to check, and then offered me the quarts at no extra cost -- WOW! I told her I really appreciated this, and walked away a happy customer. I've had nothing but really exceptional customer service here. I'm just a regular house-holder and not a pro painter or contractor, but I'm enthusiastic when it comes to painting my interiors. Using Dunn-Edwards paints is a dream, compared to other brands, which is why I only buy Dunn-Edwards. FYI: Dunn-Edwards has new Sunday hours now, and they open way early. read more

Great service, i love the people here seriously. and way better quality paint than home depot. I always go here. One star off because they are sooooooo slooooooowwwww. it's like watching paint dry no pun intended. Call your order ahead with a credit card and then go whenever they say it will be ready, its like that express pass at Disneyland where you will still wait but not forever. Also, definitely ask them for advice because they are knowledgable but take it with a grain of salt and get second opinions from real painters. Most of the time the employees will lead you down the right path but sometimes they don't know or they are wrong (just like us all). read more

I bought so much paint then ended up getting help from Donald Lenz at this location. He is so helpful I ended u returning all my paint to Home Depot and bought everything from here!! He is AMAZING! read more

I have been doing business with this establishment over 20 years. Being a contractor and a regular customer, I have seen many sales people come and go, however, I am very proud of the service I have gotten from Vahe, Jason, Sean, Don, Deborah & Reuben. They have been extremely helpful with whatever has come up not to mention all the eye matches I want them to do for me. I recommend this store to any one who is looking for a full service paint store where the sales people are very knowledgable and very friendly. read more

Wow! Impressed. I came here and I wanted a certain paint color, sadly they didn't have it, But a Wonderful hard working person named Vahe Mekhitarian helped so much. HE IS AMAZING. Got me the paint color from a different store and helped me locate it and get it. So very happy with their service. Thanks to them. read more

Excellent customer service. The worker was even happy to recycle my old paint! I also ordered a few gallons of paint and they had it mixed in a flash. There is also convenient parking. The employees seem happy to talk to you about any color schemes. read more

As I'm here sitting down in the paint store, I've been here for already an 1 hr and 45 mins. Came in to do a favor for my co worker to get some paint that he bought about a year ago to get it color matched so he can paint some more walls in his home. This is beyond ridiculous it shouldn't take this long to get paint color matched. I should've just gone to Home Depot instead. And the rep that helped me out hasn't bother to tell me what's going on. I had to go to the back myself to check what's going on and there's only 1 guy back there doing all the work himself. This place is really understaffed. I am positive I won't be coming back here for any of my personal painting needs. read more

My husband and I wanted to go to this store on the way to LA Farmer's Market so we called them. Phone was picked up very quickly and they confirmed the opening hours on Sunday. We were welcomed by Donald immediately after entering the door. He is very knowledgeable and patient. He helped us pick all the painting stuffs we need. Another store employee, James (I believe), was very nice and pleasant too. He came over to help after he helped another couple. Thank you Don and James. We had a very good experience, and we appreciate your good customer services. They open on Sundays until 3:00PM :) read more

I am rehabbing a commercial building in orange Ca Texturing and Priming and Painting the inside and outside of the building. I had made some paint purchases and realized that I was being overcharged? I brought it to the attention of Lisa the customer service Manager. She jumped right on the problem and reimbursed our account and made the correction so easy!!! What a pleasure to deal with!! Thank you Lisa for your 5-STAR service!! I recommend Dunn - Edwards in Orange 100% read more

Thanks EJ you have lost of noleg and you help me a lot to make decision about the paint

I was in this store few days ago and was helped by Vahe. I wanted to mention that he was very helpful, very professional and gave me very useful tips to find the right paint for my house. During my stay I noticed that he is speaking different languages and was helping the customers with their own language. I want to thank him for his kind approach. Leon read more

The fantastic team at Dunn Edwards in Glendale, CA has left me speechless. Rick and Anneline have made my experience effortless. Anneline is out of this world. She has impressed me with her color knowledge and definitely has an eye for it. Anneline asked me for the name of the color I had used on the exterior of my home. I couldn't remember but I told her that if she gave me the name, I would recognize it. She google my address to find the picture. She immediately said she thought it was Northgate Green. I was so impressed! That was the one! She nailed it. Who does that! Now that we got that out of the way, she helped me pick out a color for my exterior doors. I am very pleased and thrilled to have found this team and I love the color she suggested for my doors. She is an asset at Dunn Edwards and I hope they realize how valuable she is. Rick is very friendly and knowledgeable. He was able to advice me on the sheen. I had chosen a semi gloss that I had been unhappy with. He told me what type of sand paper to get, how much to sand prior to repainting and advised me to use an eggshell sheen. Love it! read more

Went into this Dunn-Edwards location to buy some paint for my house. I was not looking forward to this trip to Dunn-Edwards because I don't know what type of paints I need or how much I need to buy. I was lucky to be helped by Vahe, who was incredibly helpful in explaining to me what types of paint I should consider buying and how much of each type. He gave me an excellent experience and was able to provide me with great and speedy service, which was exactly what I was looking for. Thanks Vahe! read more

I have been coming to this location for the last 4 years! I am a local painting contractor and always come here as my go to for paint and supplies. I come here not only because its nearby but because of the staff that i have gotten to know personally over the years. Vahe is one of my main guys that no matter what always takes care of me and my crew. Just a very good man very honest to me, caring and kind. Some staff have moved to other locations and that makes me sad but no matter what they know my reputation as a contractor and everyone is always greeting and laughing with me. I dont understand these other bad reviews but paint stores get busy busy busy.. of course I wait for my material to get ready but i expect that going into a paint store and talk to the staff and sometimes will go next door to 7-11 and get some of the staff and myself some gatorade or snacks.. they always work hard for me and my company which makes it better for my customers and its always worth the wait for quality paints to be matched, mixed properly. read more

Selecting paint colors for several rooms can be a bit overwhelming when your painter gives you the full array of color swatches - over 2,000. I narrowed down my choices to what I thought were some good colors. Went into the store to see if someone could help guide me and learned Dunn Edwards has a professional color advisor on staff! I didn't know this! So I met with Anneline - she was amazing. Pointed out undertones in most of the colors that I had selected which were invisible to me -- until she showed me what to look for! Anneline truly knows what she is doing. She guided me to colors that would be more appropriate for what I was trying to accomplish and saved me from what could have been costly and time consuming errors. She's extremely knowledgeable, patient and really knows her stuff. Thank you, thank you Anneline! read more