I will never go Home Depot ever again . !!…read moreBeing serviced by Ana @ this Location was outstanding. She is very accommodating and professional. We bought gallons of paint colors , brick , rolls of wall paper and others. She gave us a great deal and she never failed to smile. With the exception she just had a "" new look_ I told her she looks very fabulous!""" Thanks Ana for the Big smiles and funny stories...... you make my day. I will be back for my next Home project and I highly recommend you, for Life!!!!!~ ChaiK

Wonderful star with some many great products and friendly staff also very knowledgeableread more

Inconsistent paint and poor customer service - stay away…read more I ordered a gallon and two quarts of Portola paint for a project at home. Their website and labels emphasize "handcrafted" and "batch-mixed" for consistent color, so I expected everything to match. Unfortunately, the two quarts were noticeably different from the gallon right out of the cans. The color variation was clear on the wall and made the whole area look patchy and uneven. I called customer service and spoke with a representative named Dolce. She told me it was my responsibility because it "has to be batch-mixed" and basically blamed me for not knowing that. After some back-and-forth they did refund the paint, which I appreciate. The problem is that the refund doesn't fix the real issue: I now have to repaint the entire wall, hire help, and spend more time and money trying to find a color match that actually works. The hassle and extra expense are significant. For the premium price they charge, I expected much better consistency and support. I won't be buying from Portola again.

Ordered a sample of paint from them. They charged me $17.00 to ship it from So Cal to Nor Cal PLUS…read more$3.00 INSURANCE! I quickly tried to cancel when I saw the shipping they added, but they said it was too late (I called within minutes). It took FOUR business days to arrive. Farrow & Ball shipped me their samples from CANADA in less time and did not charge me a shipping fee. That is whose paint we shall be using! It was dreadfully sneaky for Portola to not disclose their $20.00 shipping and mandatory insurance fee BEFORE placing the online order. UPDATE: PORTOLA LIED in their response about disclosing the outrageous shipping cost! I would NEVER have paid such an outrageous sum to ship from So Cal to Nor Cal! And to MAKE ME pay MORE for THEIR REQUIRED insurance was added insult upon injury! Never again will I order from them, and I will make sure to warn others to avoid them like the plague. Shifty business.

I can't say enough great things about Juliana at Sherwin-Williams. She has been an incredible rep…read morefor our company and consistently goes above and beyond to help us. Anytime I have a question, concern, or need help finding the right product or solution, she is responsive, knowledgeable, and makes sure everything gets addressed. She never leaves me hanging and always follows through. What I appreciate most is her professionalism and genuine commitment to helping our business succeed. She takes the time to understand what we need, communicates clearly, and always makes us feel like a valued customer rather than just another account. Having a dependable rep like Juliana makes a huge difference when you're running a business and need someone you can count on. Sherwin-Williams is very fortunate to have her representing the company. Thank you, Juliana, for always taking care of GR8 GLAZE and providing outstanding service. You are truly appreciated!

William is great and he took 20 minutes to create a beautiful version of Steely Gray!read more

Very helpful associates and great color selection. Be prepared for higher prices than other brands.read more

One word expresses my sentiments with the Farrow & Ball customer service: UNDERWHELMING…read more I stood at the register today...and I thought to myself -- I wonder how this customer service representative would feel if she were the customer paying a re-stocking fee (for an item they never have in stock) and now an additional price increase fee...to add insult to injury. What happened to showing grace...to a loyal customer? I didnt even say anything...my stomach just felt sick and I left the store, thinking that I hope I never have to buy another galloon of paint from this company.

This is a larger Ace hardware store with easy to find items for my gardening needs. The one…read moreemployee I saw was very helpful and kind by checking me out and adding purchase points. Because I had a 20 dollar coupon my purchase was more valuable to me.

It has Large accessible parking. Store is NEW. It's well lit & easily laid out. It's not a large…read morestore nor does it have a large variety, but it usually has what one needs. The staff is pleasant, knowledgeable & helpful.

These guys are fantastic! Super helpful and friendly, and they are always knowledgeable on what you…read moreneed.

EVERYONE at Shilpark is helpful! Zamora is always there and is so kind and knowledgeable. If your…read morepaint brand has been discontinued (eg. Ralph Lauren) they will color match with one of their brands. With the strikes currently happening in the entertainment business, they need your business, so go in!

I needed advise and a plumbing part. They haven't carried that part, but they spent a long time to…read moreexplain what are the best options for my problem, gave me the phone number of other plumbing stores that may have that part. Very helpful, honest and professional people. Thank you guys!!! A+

The Bottom Line 4 stars: A solid option to gets you out of a bind when you need a specific or…read moreuncommon part that the hardware superstores do not carry in a jiffy. Also useful when you need expert advise on what you are buying. Recommended! Location 4 stars: On San Fernando Road just West of Sonora. Limited free parking on the street in the front. I also saw customers parking their cars in the alley next to the store which is not specifically a parking spot. Venue 4 stars: Well equipped with lots of in stock items. They can also special order and quickly get what they do not have on hand. Service 5 stars: Employees are friendly, knowledgeable, helpful and efficient. Prices 4 stars: Reasonable but could be higher than the hardware superstores such as Lowes and Home Depot.

Very small gallery but given the location and city, pretty decent. Michael helped us order a…read moredresser and was very nice and friendly and quick. He also gifted us some waters at the end with some catalogs. Only negative is the parking. No free parking and everywhere is metered.

Michael and the crew have been very patient and professional in the past year buying exchanging,…read more looking for quality high end items this is the place, of course there are more expensive places but this is a reasonably affordable place with long term warranty and replacement.. So happy with our all new bedrooms and dinning sets. Thank you RH. Raymond