Extremely helpful staff. Design services available. Closed on Sundays but open at 6:30 am weekdays! The challenge was to match the new house paint to the existing warranted ADOBE STONE Martin Garage Door; we could not paint the garage door because it would void the warranty. Even more challenging, I was having to select colors from California for my home in Arizona! I visited the Buena Park, CA Dunn Edwards store a couple of times, purchased paint samples, only to return again for more. I could not decide! When I finally sat down with Michael Rios, Professional Color Advisor for the Buena Park, CA store, it finally started coming together to help me make a decision. Using my photo, he tried a few different color options. I was finally able to make a color decision for a home that was almost 500 miles away. My house color in Arizona turned out exceptionally well! I chose HICKORY as the main color for the house with PRACTICAL TAN as the trim. The DE HICKORY matched perfectly with my ADOBE STONE Martin garage door! I was thrilled!! Gorgeous! I adore his mantra: "Attitude is the mind's paintbrush, because it can COLOR any situation" (Barbara Johnson) read more

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Matthew was a great help today. Got me all the materials I needed to paint my condo. He was very knowledgeable with the different brushes, rollers and paint I needed for each specific project. With the many questions I had, I'm surprised how patient he was with me. I got everything I need and I can't wait to get started. Thanks Matthew! read more

So my review was deleted so I'm writing it again. This location has the worst customer service from Michael, the bald rude guy. It was a Sunday and I was at target and the bathroom line was really long. I went next door to this location, and they had ONE older woman customer in there looking at paint. I asked if they had a restroom and the younger employee said yes and told me to grab the bathroom key from the front. I said thank you. As I'm walking to the front, Michael comes from the back and asks if I need help. I said im grabbing the restroom key. ( I don't need his help, just stating what I was doing, as if I wasn't already helped by someone who was present ). He then goes OFF and was like "how does everyone know we have a bathroom key?!?!? ONLY PAINTERS COME IN HERE!!!!! I said the bathroom line next door was long. He then proceeds to embarrass himself by saying " well If it was a 31 flavors next door would you go and ask for the bathroom???! " I said EXCUSE ME? The older woman looked at him so shocked and appalled. I walked off and used the restroom. Ironically, If you took advantage of people with great customer service walking in your EMPTY store, you would gain more customers and referrals, but sadly this won't be the case. And the older woman at your counter WAS NOT A PAINTER. Just disgusting interaction and employee. read more

Great service here. All the staff extremely helpful. Surprised how fast they can get the paint ready.

Open on Sunday. Which was a life saver for me. They got more order quickly and delivered to my car. Thanks again

We had our house painted using Dunn-Edward's paint and used this facility to find our colors. Kayla was fantastic, she was very patient and knew her colors very well, in fact I've never seen anyone come close to her expertise. We are extremely happy with how our house looks and would recommend this Dunn-Edward's to anyone who would like to have their house painted. read more

Shout out to Kayla Denise, their color consultant. I know nothing about paint and what colors look and work best for homes, but thank goodness Kayla sure does! I had no idea that some colors fade faster than others due to sunlight (UV rays) and others last longer in sunlight! And I never thought about making certain that my roof color needed to be an integral deciding factor on my paint choice if I wanted it all to look good with one another. In less than 30 minutes Kayla offered me more paint education than what I've had in my lifetime! So I left with lots of paint chips to consider and an offer to continue helping me thru this monumental decision-making process. Oh and did I mention all this help is FREE???? So Dunn-Edwards... Bravo on your choice of Color Consultants and thank you and Kayla for such an informative (and fun!) morning! I will be back! read more

I was on a hurry on Saturday morning and I stopped in for one gallon while my painters were waiting. In got in and out quickly Amanda and Jenny help me at the counter and Clinton mixed the paint. Always the best service here. And D-E has always been recommended by our painters. Thank you. read more

Dunn-Edwards Paints - Thank you - Hardware Stores Near Me - Buena Park, California

I came here 3 times in last week coz I am getting my house paint. To my surprise everybody here specially Michael is awesome very very knowledgeable and all team is the best I have seen. Just to let you know I own other properties in Santa Monica Vegas & Irvine and go to paint shops quite often but Man never saw a team like this. So knowledge 5 stars Helping 5 stars cleanliness 5 stars but on top Respecting customers and suggesting good and accurate solutions 10 stars. read more

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Convenient and quick. Got what I needed without having to drive far. Helpful staff at counter and by phone.

On 11/19/2021 around 10:30am, I went in to get paint for the trim on my house matched. I brought in a quart of the actual paint. The guy who tried to help said he could help me match the color but I needed to tell him what sheen I wanted. I'm not a paint expert which is why I went to Dunn. I told him I have no clue what the sheen is and asked why he didn't just paint a sample from my can and match it. He said "it doesn't work that way" and repeated that I needed to pick a sheen. I got very frustrated, grab my sample and left. Went to home Depot and they greeted me with a very friendly, "yes, we can help you". It took them less than 15 minutes and I had a gallon of perfectly matched paint. Either Dunn doesn't train their employees or they just have crappy service. read more

Great customer service!!!i Adrian and Martha were really helpful helping me choose a paint color that both complements my house and made me happy with the final results read more

Super unprofessional, guy in the paint mixing area no mask talking to the person from the register about his divorce everyone can hear. He's 2 feet from her and the whole store can hear read more

Good service and friendly staff. The guys made it easy to get paint. Not my first time here but it's always smooth here and the quality is always good too. read more

Dunn-Edwards Paints - Hardware Stores Near Me - Buena Park, California

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I had a situation with another Dunn-Edwards paint store where I had bought paint & primer. The employee at that store had giving me t8nt for my primer. Which he told me would make my job easier. When I got home to my project I opened up the primer and it was gray. This store replaced my primer that was tinted with a white one like I needed. At no charge to me which saved my bacon and i got my security deposit back . read more

Had a big order of paint & even with a few mistakes being made Viola demonstrated exceptional customer service & listening skills. Everyone else lacked in verbal skills like Hello or how to pick up a phone!! She deserves to get promoted after dealing with her after many times happily! read more

Great paint, hands down the best paint versus Home Depot and Lowe's paint. Paint last a lot longer and is easier to use.

Ask for Michael Rios he's is very helpful and really knows about paint. We thought we were going to be in there all day looking for paint. But after he asked little bit about us and what we liked he was able to find the exact paint color that we were looking for within minutes. read more

I was unhappy with the last paint I purchased from another hardware store and thought I would try Dunn Edwards. I brought them a couple of stir sticks with my paint color on them and they matched the color perfectly. Also, the paint itself was actually better quality. I used the Yelp 30% off coupon which made my purchase even better. The staff was very friendly. read more

Just came in to pick up some paint I ran out of and was assisted by Mario. He provided excellent customer service. I defiantly will be back for any of my future painting needs. read more

There were 5 employees and two managers(with ties and shirt on) and im standing at the counter and waiting to get help. Two employees are helping one customer, one is at the office, and one of the managers and an employees were just chatting... they know that im here but it seems like they dont care because they believe some one else is going to help me.... Finally, another employee came into the store(assumed that he was back from his break) and asked if i've been helped then i was able to get a help Im a painter and i need to get my stuff asap so that i can finish my job on time... i hope this wont happen again... read more

I've never painted before so I am a noob. I decided to come in here and was greeted by Assistant Store Manager Mario. All I can say is he provided excellent customer service, recommended me all the right tools to get my job done, and gave me good tips. After using his recommended painting tools, my bathrooms came out amazing. No splatter or messes whatsoever. The ladder and drop cloth I used was perfectly spotless after painting. The paint I chose looked nice as well. Thanks, Mario! read more

We went to buy some paint samples because we heard that Dunn Edwards paint is excellent. Within one minute of entering the store, we were greeted by a lovely woman who was the manager. She had a paint consultant help us with the colors. We were impressed with the service we received and will be back. read more

they take forever to assist their customers While they have another employee standing around did not help me and made me wait for a long time. So just took off then. read more

Fantastic customer service from Assistant Manager Mario, Cecilia and the rest of the team. They were helpful and friendly with matching the paint color of my town home. They went the extra mile to assure of me of the color match and even offered a full refund if I wasn't completely satisfied. Kudos, to such a well run store! read more