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Duck Donuts

3.0 (2 reviews)
Closed • 7:00 am - 7:00 pm
Updated 2 months ago

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1 year ago

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9 months ago

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Cramer Bakery - Assortment of donuts and cookies (linzer tart and black& white)

Cramer Bakery

(139 reviews)

$$

Gender Reveal Ruined-- Followed By The Worst Customer Service I've Ever Experienced…read more I have never written a negative review in my life, but this experience was so upsetting and handled so poorly that I feel obligated to share it. I ordered a gender reveal cake and was extremely clear from the very beginning that this was for a gender reveal and that I needed blue on the inside and white on the outside. When I placed the order, I gave very specific directions: white on the outside, blue on the inside. I even provided a photo of exactly what I wanted. Later that same day, I called back to confirm again: white on the outside, blue on the inside. Then when I picked the cake up, I had a third confirmation point. They read the instructions back to me and again confirmed it was supposed to be white on the outside and blue on the inside. I even verbally confirmed one more time before leaving the store. So there were three separate touch points of communication confirming the exact same thing. This cake was for my first baby's gender reveal. This was a once-in-a-lifetime moment for my husband and our family. I spent time planning this, buying flowers, an outfit, and setting up something incredibly special for us. When we cut the cake during the reveal -- while filming -- the inside was completely white. No blue. Nothing. The entire moment was ruined. My husband found out we were having a boy in the most anticlimactic, confusing way possible. It was heartbreaking and honestly humiliating to have planned something so meaningful only for it to completely fall apart because of a mistake that was confirmed THREE separate times. What made this exponentially worse was the customer service afterward. When I called the next morning, I was met with rudeness and condescension. Later, when someone finally called me back, I was literally asked if I was "sure" there wasn't blue inside -- as if I didn't just cut into and dig through my own cake. I had to prove their mistake by sending photos. During that same call, I explained how rude the first person I spoke to had been. The response I got was essentially, "Yeah... she really shouldn't be answering the phone" and that she's not very good at customer service. That honestly left me speechless. If someone is not good at customer service, why are they the person answering customer calls? Especially when those calls are about major life events and serious issues? It was one of the strangest, most unprofessional interactions I have ever had with a business in my life. At no point initially did anyone apologize. I had to be visibly upset and crying before anyone even attempted to say sorry. Even the owner never called me directly -- he texted asking me to call him about a refund. When I did call, there was still no real apology, just discussion about money. Let me be very clear: This was never about the $50. This was about ruining one of the most meaningful milestones of my life and then treating me like I was an inconvenience when I called about it. People make mistakes. I understand that. But how you handle the mistake is what defines your business -- and this was handled terribly from start to finish. I have never been treated so badly by so many people from one business, especially over something tied to a major life event. I will never use this bakery again, and I will absolutely be sharing this experience with others so they can make an informed decision. If you are trusting them with an important life event, I strongly suggest reconsidering.

This is my absolute favorite bakery. The staff is friendly. They are open late for a bakery so…read moreyou can grab your favorite dessert up until 6PM. The danish is the best I've ever had and I've eaten them from Paris, to NYC, to Vienna. They make all the old fashioned faves like babka, crumb cake, and black and white cookies. I could go on and on. Cramer's just can't be beat.

Charcoal - Famous donut

Charcoal

(425 reviews)

$$

I was debating between the Chicken-Fried Chicken & the Pork Milanese Marsala so I asked the…read morewaitress. She said the pork is one of her faves and it's a big portion. She wasn't kidding. Not only was it a delightful experience for my tastebuds, it covered the entire plate. This was one of the few times I couldn't finish my meal. It probably didn't help that I had an order of their amazing bread and butter. I love the vibe at this spot. They serve top notched meals in a casual environment. I have visited this spot at least 10 times and they don't miss. My wife has the Rye & Gochujang Radiatori. I tasted it and it was delish. I never thought to add gochujang to a pasta dish, but I will be doing that in the future. If you have room for something sweet, end your meal by sharing Brioche Doughnuts. We get them every time we visit.

If just reviewing the food, this would be a 5. The beet salad was so unique and artfully crafted,…read moreI've never had a beet salad quite like that. Also loved the smash burger -- delicious and no pretentious frills -- but the fries were the standout; homemade, hearty and crispy. The pumpkin and pretzel casarecce pasta was very tasty as well, and the small-sized portion was plenty. Clearly the chef is talented and takes their work seriously. Given that they don't sell liquor & you can bring your own, the prices are fantastic. Cheapest dinner I've had since the early 2000s lol. They do have some N/A wines, beers and cocktails for those who don't care about booze. I could see this place being perfect for breakfast or lunch because it has beautiful views of the river. We came for dinner, and within 20-30 minutes, it was pitch black outside so we didn't get to enjoy the view. The lighting in the restaurant for dinner is too bright, which takes away from the atmosphere and makes it seem more like a takeout restaurant than upscale dining. Our server was great but the food took way too long to come out. It was about 30 minutes to get a salad. Not sure if they were short-staffed or that's just how it is but because the food was good enough, we will definitely come back to find out!

Shady Brook Farm - Bulk mulch for sale...local delivery available!

Shady Brook Farm

(272 reviews)

$$

Last Saturday, we decided to do one final holiday outing with our little - a light show. She been…read moreloving the decorations and Christmas lights she saw in our neighborhood or when driving around, so I thought this would a great family outing to close our the holiday season. If heard of Shady Brooks light show and has never been myself - neither had my boyfriend - so it was the first time for all of us. We paid in advance online and there was luckily a discount so we only paid $25 per car instead of the original listed price of $45 per vehicle. It's was about a 40 minute drive for us coming from the city and we luckily didn't have any traffic on our way there or back. When turning into their site, they had signs to direct you to the lanes/area to drive through the light show. Once we got to that area, we drove up to the booth so they can scan our ticket, handed us a newspaper/booklet to go with it, and we were on our way! The light displays, concepts and sections (e.g. "12 Days of Christmas" with 12 displays of drummers drumming) were very well done. Our little one loveeeeedd it - except for the Grinch of course because, he's the Grinch lol. It wasn't a short drive through but not too long either. Once we finished the light show, we did park and got out to take a quick look at what else was going on and get a lay of the land. Would definitely recommend checking this out for the holidays and we would come back to check out the playground for her, wagon rides, etc.

Five stars for their incredible holiday lights display! This is probably the most impressive…read moreholiday light display that I've ever seen. Prepare for around 30 minutes to drive through, but that will of course depend on how crowded it is. I don't love being outside in the cold, so absolutely loved that this was a drive through experience. Put some Christmas tunes on in the car and take in all of the magic! The enchanted forest and lit up trees was probably my favorite part. We only visited for the lights, but I've heard great things about all of the activities on the farm and would love to go back in the fall.

Duck Donuts - donuts - Updated May 2026

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