My transaction with Enrique was very straight forward. I had an very old car that my dad gave me…read moreafter getting my license - a honda civic from 2005. I thought that no one would want to buy it after going around many junk car buyers and getting no good offers. Luckily, Enrique extremely helpful and I walked away with an excellent deal. Out of all the junk car buyers, Enrique gave me the best deal BY FAR. Would definitely recommend him to anyone that needs to get rid of an old car!

Sell My Used Car Fast with Enrique is a great place to go when you need to sell your old car. I…read moredecided that I did not want to sell my 2013 Lexus on my own because I had my eye on a new car. I started researching used car buying services in the Chicago area. I found Enrique on Yelp and made a call. The car runs great but the mileage is high. When I called Enrique I knew I was in good hands. I had priced my car online so I had an idea what to expect. After we spoke, he gave me an appraisal over the phone, which was more than fair. It was actually more than I considered getting for the car. The buyer came to my office to purchase the car the very next day and was very professional. He verified the information that I gave him by phone, paid me in cash and removed the vehicle. That evening I was at the dealership with cash in hand! If you are trying to sell your car then I highly recommend sellmyusedcarfastforcashwithenriqueinchicago.com. This was an awesome experience.

they are good on helping you when y need help to fill something up they are really nice really…read morerespectful

Magana brothers are the Angels from the Heaven sent from God. I bought 6 cars from them, they…read morehelped me with my down payment and trade in. If you need a car come and ask for Mario the owner he will help you get a car with affordable monthly payments. They are down to Earth family who work hard to build th business to help ppl in the community. Come and meet the Maganas for a great deal. May God bless you and let them help you too. Adios

Let me start off by saying that I am a tough critic…read more I needed some work done on my Toyota. I called around to many mechanics in the area by using YELP. I came across Otobots and called immediately. Jessie was very helpful I'm providing professional, prompt excellent customer service. He did everything possible to schedule me that same day but the part that I needed was not available until the next. I called back and spoke to Robert he was equally as professional and made an appointment with Isreal that same day. I would like to add their quotes are more than reasonable. Isreal showed up on time as stated even with rush hour traffic. He spent a significant amount of time diagnosing/explaining my issues and once I gave the okay.. started to fix the problems. He is a perfectionist and extremely thorough not to mention neat. Nobody would have guessed mechanics were anywhere bear ny home as every oil stain was cleaned. I cannot express my gratitude for your stellar service. You are number 1 in my book. As a previous YELPER stated there should be a higher rating for you and your establishment. I look forward to seeing you in the near future to complete the other items I decided to defer for the time being. If you need a mechanic..this is your shop!!! Look no further! Tracy Hospedales

Cannot thank their team enough for their help with my pre-purchase inspection. Right from getting…read morean instant quote, all the way to receiving a detailed report, pictures and a phone call to talk about the vehicle, Otobots were extremely professional and helpful. The expert I worked with was Alonzo and he sent over a detailed report about 2 cars I was considering and helped make my decision easy. He pointed out a ton of things that I didn't notice during my test drive at the dealership and helped explain how important they were. As someone mentioned before, what sets their inspection apart is that they don't do it to push their repair services, they give you a fair assessment of the vehicle and you can choose to get it repaired from some other place, they don't push their services. Highly recommend their services to anyone looking to buy a used car, their experts know what to look for in used cars and are able to explain it well to the customers. Thank you once again for your thorough review and excellent customer service.

My name is Mike pilas I picked up my car yesterday I was very pleased. Mo was excellent to deal…read morewith I couldn't ask for a better person to deal with. They have a dog there which is an unbelievable great dog very friendly. I recommend this place anyone who wants top shelf service and to deal with top shelf people who treat the customer excellent very friendly good people to deal with. I definitely would recommend them and use them again.

This place is awful. They lack professionalism, skill, and have no compass of customer service. My…read morecar is actually worse having been here. They had my car for over 15 months and actually caused more damage on my vehicle then what they fixed - they ripped my seats, broke all kinds of panels, missing parts, and the completed weather stripping installed is clearly flawed. Their work is sloppy and subpar. My door panel isnt seated correctly after $6200+ in work.Then when brought this to their attention, they said 'I am a customer they could never make happy' and Bob got in my face. My advise to anyone doing business here: - Document your vehicle before you drop it off - pictures and video inside and out. Also, document throughout the process. They will try and say damage was existing when things break. - Stop in and check on your car - you will see parts scattered all over your cup holders and vehicle. They had parts wedged into the glove box of my car with the lid closed causing permanent bends in the plastic lid. Dirty shop rags and paper floor mats in the hatch area. - Get everything Bob says in writing. He is a career used car sales man in a service roll; and it shows. He doesn't care about your vehicle and will blame others on his team when the job goes sideways. He will bill you for unauthorized work 'to make it right' - Read through your quote and final invoice. DO NOT let them charge you for any unauthorized work or inflated labor hours from your quote - Hold them accountable for any unsatisfactory work. No one comes to this place to save money. Unfortunately, there isn't any tech in this place who is organized or skilled enough to do quality work. They have constant turnover of their staff which has them dropping the ball for skill and timelines. - Make sure you get your original parts back. Some of the aftermarket parts they get are not 1 to 1 matches. I had them replace my leather shifter pouch and the one they put on is not a match. I'd actually prefer my old one back on, but was never given it. I had to argue with Bob to get some of my original parts back; of which, this pouch and other parts are missing. This place doesn't care about your vehicle or your business - I will try and post pictures to show the nightmare I endured over the last year and half attached to this review.

A little over a month ago, I left Elmhurst Toyota a one-star review after a frustrating experience…read more I never expected I'd be coming back to write this review, but I'm genuinely grateful that I am. What happened next completely changed my opinion of the dealership and showed me why Elmhurst Toyota has earned such an outstanding reputation. After calling the dealership twice for an out-the-door price on a 2026 Toyota RAV4 XLE Premium, I was told someone would call me back. Unfortunately, that never happened, and I was ready to take my business elsewhere. The very next day, I received a call from Joe, one of the sales managers. From our first conversation, it was clear that Joe genuinely wanted to make things right. He took the time to understand what had happened, looked into the situation himself, acknowledged that the dealership had made a mistake, and sincerely apologized. That level of accountability is rare, and it immediately changed my perspective. The RAV4 I wanted simply wasn't available anywhere. The exact model, color, and options I wanted couldn't be found. Rather than asking me to settle for something else, Joe got to work. He stayed persistent and ultimately made it possible for me to order the exact vehicle I wanted, something I honestly didn't think was possible. Over the next month, Joe called or texted me regularly with updates, so I never once had to wonder where things stood. He kept every promise he made and completely transformed what had started as a disappointing experience into one that exceeded every expectation. When Joe called to tell me my RAV4 had arrived, much sooner than I expected, I couldn't wait to pick it up. Melissa from Sales made delivery day unforgettable. Before I even arrived, she sent me videos of my new RAV4, making the excitement feel real long before I walked through the doors. When I got there, my car was waiting with a bow on it. This was my very first brand-new car, and you only get that experience once. Melissa made sure it was every bit as special as I had imagined. She was warm, genuine, and incredibly kind. Within minutes, I felt like I had known her for years. She never pressured me into purchasing anything beyond what fit my needs or budget, and she made the entire process feel easy and enjoyable. Then I met Andrés, Product Specialist "Genius". As a fifth-grade teacher, I appreciate great teaching, and Andrés was exceptional. He patiently walked me through every feature of my RAV4, answered every question without making me feel rushed, and even continued helping me after I brought my car home. His patience and kindness turned what could have been overwhelming into something I genuinely enjoyed. Finally, there was Jack in Finance. If you've ever dreaded the finance office at a dealership, Jack will change your expectations. He was friendly, honest, and refreshingly low pressure. He took the time to explain everything clearly and helped me choose what was right for me, not what would simply cost more. Looking back, what stands out most isn't that Elmhurst Toyota corrected a mistake. It's how they chose to correct it. Every person I worked with shared the same professionalism, kindness, and genuine desire to help. That tells me this isn't about one exceptional employee. It's about a dealership whose culture is built around taking care of its customers. Before shopping for my RAV4, I spent a lot of time researching Toyota dealerships, and Elmhurst Toyota consistently came highly recommended. After this experience, I can honestly say they have earned every bit of that reputation. I live in Naperville, and Elmhurst Toyota is not the closest dealership to my home. That no longer matters. I'll gladly make the drive for every service appointment, and when it's time for my next Toyota, I already know where I'll be going. Thank you, Joe, Melissa, Andrés, and Jack. You didn't just earn a five-star review. You earned my trust, my future business, and my sincere gratitude. Thank you for making my first brand-new car an experience I'll never forget.

Been servicing both my Toyotas here for years. I trust this dealership service dept. all the way. I…read moredo all the recommended maintenance required and my cars run flawlessly.

Bought my first Jeep Wrangler here. 2 years ago I bought a 2012 Jeep Wrangler Sahara from these…read moreguys. In short the Jeep was awesome! Only had 60k miles drove great. 1 owner no accidents clean Carfax. When I arrived I've never seen a used car dealer so clean before. I mean this place was immaculate really impressive. The look of the establishment made a good impression on me. Made me think this place is really all about cars and selling a great vehicle. Did I mention the dealer was indoors? Really nice establishment that made the car buying experience great. Netmortorcars has high end vehicles intermediate and lower end vehicles to suit all car buyers. Definitely give them a look see if you're in the market for a used car. I'd been driving the Jeep pretty hard since 2017 with no major issues. the car was rust free and at first glance looked great. I'm a big White Sox fan so the color was exactly what I wanted. No major issues at, just minor. Had to replace a couple of air/tire sensors. Other than that car was fantastic! Why did I say was?! Well as we all know FCA in 2018 decided to surprise us all with the body style change of the wrangler so I had to have it. Traded the Jeep in. Got about $26k for it towards the JL. I believe I paid $33K for the JK. Got to admit had I known FCA was going to change I would have waited. The reason why I waited so long to do a review is because I don't believe in reviewing big ticket items right away. I must say though. I enjoyed the experience and the vehicle. Overall car was a beast. Definitely check this place out

We are sorry we shopped here. 2.5 months later we still can't get them to fix what they agreed…read moreupon. Worst car experience we have ever. They tried to strong arm us against telling the truth about them. Cars look great.... but not in good repair. Dishonest. BEWARE

My experience began by simply looking at a few showroom vehicles and no intention of purchasing a…read morevehicle. I use Haggerty Buick/GMC for service on my vehicles regularly and that team from Steve the Service Manager to Bill, Niko and others are always great. I met Dan Haggerty while getting an oil change on my vehicle and he was terrific. No pressure, no sales pitch, just answers to some questions and he kept things very easy. I explained what I was potentially looking for and he was able to give me exactly what I wanted! The vehicle, the trade in value on my car, the price I wanted and more. Needless to say, his professionalism, friendly demeanor and willingness to work with me the way I wanted made me want to purchase immediately. Now, I am driving a brand new Buick and loving it. Thanks Dan and the rest of the team. I appreciate you and will continue doing business because of the people there. I will add that the service after purchase continues to be terrific. Tim and the team are always helpful, checking in and offering assistance any chance they get. One of the best dealerships I have ever dealt with.

If I could give this zero stars I would. We bought a 2024 GMC Yukon Denali brand new. We've had…read moremany instance of a squeaking noise coming from the brakes. Steve in the service department has always said "I don't hear anything" until he had to come to our house and drive in the car with my wife then miraculously he heard the noise. Back to the dealership it went on 7 different occasions for the same problem that Steve continues to say " I don't hear that noise" or "some brake noise is normal". This SUV has not even 26,000 miles on it currently. I would highly recommend staying away from this dealership, the purchase process was smooth (it always will be when they are taking $80,000+ of your money) but when it came time to own up to an issue, they continue to run from the problem. BUYER BEWARE!!