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    Net Motorcars

    3.9 (32 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 week ago

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    2013 VW EOS. The bow was borrowed from a friend
    Mary P.

    I was looking for an affordable used convertible. I saw a 2013 VW EOS at Net Motorcars . I fell in love with it. However there were red flags at the start. When I asked if I could have a mechanic look at it, they said they don't usually do that. Red flag #1. What if there was a bumper to bumper warranty"? #2 For a cost of course but didn't mention that. #3. Many red flags after that. To make a VERY long story shorter: The car was burning oil. The oil light came on the first time I drove it after buying it. A mechanic told me to TAKE IT BACK. When I called and said I wanted to return it. Mike P, the salesman said "It's as is!" When I said. "Don't you stand behind your cars?" Mike C, the owner, said to bring it in. They will take care of it. Their mechanic looked at it. Told me it was the sensor. When I got it back, the light came back on. They said they put in the wrong sensor. I brought it back again. They put in another sensor. Meanwhile, I was checking the oil level and it was burning oil. Even though I told Mike C about it, I really don't think he believed me. When I tried to get it fixed, the warranty company said it was a preexisting condition and wouldn't cover it. Therefore I paid approximately $1000 to fix, the "pre-existing condition" that the "bumper to bumper warranty" didn't cover. The warranty was essentially useless. I lost over $400 on a warranty that I could not use. Essentially I received 90% back after 4 months, 1400 miles, and NO claims on a 6 year, 100,000 mile warranty. Finally I realized I needed to sell it back. This time Mike C used the "wholesale" car-fax value, not the trade-in value. I had the car for 4 months. I only put 1400 miles on in that four months; I improved the condition of the car ($1000) ; gave them the extra key I had made ($180) plus they made LOTs of profit on me when I first bought it. Don't forget, it was a 2013! I ended up taking over a $5000 loss! On a 9 year old car! How much could a USED car depreciate in 4 months? When I brought all this to Mike's attention, he looked me in the eye and said multiple times, I'd love to help you but this is "BUSINESS." Yes, I could have sold the car privately at a higher cost. However, I chose to take a HUGE loss so I could sleep at night. My review would be quite different if Mike would have taken into account the repairs I paid for, the original profit he made on the sale, plus if he had based the return price on the trade-in value rather than wholesale. However, he repeatedly told me "it was business." Overall: they have beautiful cars in an awesome indoor showroom. I was treated with a reasonable amount of respect. Buyer beware: They didn't do anything technically wrong. Just make sure you have anything checked out before you buy. I wanted a convertible. I let my love for the car put blinders on. I'm so embarrassed to even being telling this story! I'm a much smarter consumer than this. Lesson learned. Hopefully you will learn from my mistakes based on this experience. I did end up buying another used convertible from a different dealer. If you look, you will see I gave them a 5* review. The bow in the picture was from a friend. Lol

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    Joseph M.

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    9 years ago

    Great service, Kevin did a great job explaining the process. What a showroom, it was clean and the cars were top notch.

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    9 years ago

    Great Guys! Beautiful Cars! Service after the sale!!! I'll be sure to tell my friends and I know I'll be back!

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    Ask the Community - Net Motorcars

    Review Highlights - Net Motorcars

    Michael the GM and Chris the sales associate made everything so easy I still can't believe I have my new car in my driveway!

    Mentioned in 9 reviews

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    Rightway Auto Sales

    Rightway Auto Sales

    (5 reviews)

    I went to the Burbank location but conveniently for them, there is not many places to leave them a…read morereview for that specific location. So I was called by someone named "Jimmy" who talked me into booking an appointment for today. I told him the reason I hadn't been in there was because I couldn't afford an expensive Uber ride there and then back if I didn't get approved. He said, "we already got you approved and I have ran all your information already". I told him I spent over $600 on Ubers/Lyfts last month. He said, "that is crazy! Do not worry, we will definitely get you in a car". I told him I cannot afford to waste time and money because I need this money to get to and from work. He said he would definitely have me driving off in a vehicle. I said, did you see my credit and history? He said, "we have seen it all. We just need you to get in here and we will have you driving off in a car". He guaranteed me that as long as I got there, he would have me drive off in a vehicle. Well here I am, spending $55 dollars to get home after spending $50 to get there. And no car. They wanted $2500 down. And most of the cars they had were worn down and some had bullet holes in them. I am so devastated and I do not even know how I am going to afford to get to work and back for the next 2 weeks. This was the cruelest thing I have ever went through. To have someone use my weaknesses and struggles against me to get me into a store and then not even help me. DO NOT GO HERE! They will tell you they can help you and that you are approved and then turn you away if you don't have thousands of dollars to put down. Even after telling you that you won't need a down payment. I AM REPORTING THEM TO THE BBB IMMEDIATELY.

    Went in to purchase a vehicle for my son. He had money for the down payment and the vehicle he…read morewanted the salesperson said he needed an additional $700. Three weeks after he had the vehicle it stopped and we had to get the car towed. 2 weeks after that it stopped again and my son purchased a new battery. They claim to do a 17 point inspection on vehicles??? Called the manager to get reimbursed for the battery and here we are 2 months later still waiting on the check. Now I'm going to file a complaint with the BBB. I will never ever purchase another vehicle from this place and never would I recommend to a friend or family member.

    Net Motorcars - car_dealers - Updated May 2026

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