Update:
I do not appreciate the 5-10 calls a day, aggressive voicemails, texts, and threats to call my employer in response to this review. The fact that Mike not only looked up my personal information but also harassed me for several days AND looked up my employers information is beyond unprofessional. I will keep the records of voicemails, phone calls, text messages, and contact from my employer about this harassment, and if you attempt to contact me again, I will file a report with the police and BBB. You deserve this one star rating, especially after the way that Mike, the general manager, has behaved over the last several days. What are you planning to do next Mike, take my address from my personal file and harass me at my home?
In response to the reply left to this review. I never said anything about the wait time while purchasing my car. I I understand what the process of purchasing a car entails. What I did mention was the car sales man Mike's attitude. He and the other employee assisting me were visibly frustrated and aggressive with me throughout the process which was extremely uncomfortable for both me and my partner. The only reason I purchased the car from y'all was because I needed it within the week. As far as car registration is concerned, I SPECIFICALLY asked if I needed to do anything with the city of Chicago and was told a flat no. I'll mention again, that I trusted the answers I was given at the dealership and now have a $200 ticket to pay because of this. I received one phone call about my license plates from the dealership. I do work five jobs, so I was unable to pick it up. I returned the call a soon as I had an opportunity during business hours. I will happily provide the phone records of this if you are that concerned. Unfortunately, I requested to have the plates mailed to me at the time of purchase. I then had to call a half dozen times to actually receive them. Every time I called, I was assured that they were being put in the mail or someone was putting a note on them to be mailed. It took two months to finally receive them.
This is my original review which I stand by.
As a first time car buyer, I wish that this dealership had been a little more transparent. The salesman I dealt with was little more than shady from the second he put a contract in front of me. After an unsettling hour or so of signing paperwork, when I asked for the weather tech floor mats which were supposedly included and sitting in his office, I was told he didn't have them after all. It then took a little less than two months to receive my license plates which I originally requested to be sent to me but had to call a half dozen times to actually have them sent. Fast forward a month to a $200 ticket I just received for not having a city sticker. When I called to ask about it, one of the guys at the dealership let me know that they aren't responsible for city registration. Or informing me when I asked up front about it. I literally asked them if they were taking care of city registration when I purchased the car, and they said yes! They said they took care of all of the registration for me, & all I needed to do was put the plates on. Should I mention that my mechanic calls my car the ticking Fiat for the noise it's started making since I purchased it? Thanks net motor cars for teaching me some very valuable lessons about purchasing a car. read more