1. Net Motorcars

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    Addison, IL

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    Net Motorcars

    3.9 (32 reviews)
    Open • 9:00 am - 7:00 pm

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    2013 VW EOS. The bow was borrowed from a friend
    Mary P.

    I was looking for an affordable used convertible. I saw a 2013 VW EOS at Net Motorcars . I fell in love with it. However there were red flags at the start. When I asked if I could have a mechanic look at it, they said they don't usually do that. Red flag #1. What if there was a bumper to bumper warranty"? #2 For a cost of course but didn't mention that. #3. Many red flags after that. To make a VERY long story shorter: The car was burning oil. The oil light came on the first time I drove it after buying it. A mechanic told me to TAKE IT BACK. When I called and said I wanted to return it. Mike P, the salesman said "It's as is!" When I said. "Don't you stand behind your cars?" Mike C, the owner, said to bring it in. They will take care of it. Their mechanic looked at it. Told me it was the sensor. When I got it back, the light came back on. They said they put in the wrong sensor. I brought it back again. They put in another sensor. Meanwhile, I was checking the oil level and it was burning oil. Even though I told Mike C about it, I really don't think he believed me. When I tried to get it fixed, the warranty company said it was a preexisting condition and wouldn't cover it. Therefore I paid approximately $1000 to fix, the "pre-existing condition" that the "bumper to bumper warranty" didn't cover. The warranty was essentially useless. I lost over $400 on a warranty that I could not use. Essentially I received 90% back after 4 months, 1400 miles, and NO claims on a 6 year, 100,000 mile warranty. Finally I realized I needed to sell it back. This time Mike C used the "wholesale" car-fax value, not the trade-in value. I had the car for 4 months. I only put 1400 miles on in that four months; I improved the condition of the car ($1000) ; gave them the extra key I had made ($180) plus they made LOTs of profit on me when I first bought it. Don't forget, it was a 2013! I ended up taking over a $5000 loss! On a 9 year old car! How much could a USED car depreciate in 4 months? When I brought all this to Mike's attention, he looked me in the eye and said multiple times, I'd love to help you but this is "BUSINESS." Yes, I could have sold the car privately at a higher cost. However, I chose to take a HUGE loss so I could sleep at night. My review would be quite different if Mike would have taken into account the repairs I paid for, the original profit he made on the sale, plus if he had based the return price on the trade-in value rather than wholesale. However, he repeatedly told me "it was business." Overall: they have beautiful cars in an awesome indoor showroom. I was treated with a reasonable amount of respect. Buyer beware: They didn't do anything technically wrong. Just make sure you have anything checked out before you buy. I wanted a convertible. I let my love for the car put blinders on. I'm so embarrassed to even being telling this story! I'm a much smarter consumer than this. Lesson learned. Hopefully you will learn from my mistakes based on this experience. I did end up buying another used convertible from a different dealer. If you look, you will see I gave them a 5* review. The bow in the picture was from a friend. Lol

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    10 years ago

    Great service, Kevin did a great job explaining the process. What a showroom, it was clean and the cars were top notch.

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    9 years ago

    Great Guys! Beautiful Cars! Service after the sale!!! I'll be sure to tell my friends and I know I'll be back!

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    Review Highlights - Net Motorcars

    “Michael the GM and Chris the sales associate made everything so easy I still can't believe I have my new car in my driveway!”

    Mentioned in 9 reviews

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    Haggerty Buick GMC

    Haggerty Buick GMC

    (48 reviews)

    My experience began by simply looking at a few showroom vehicles and no intention of purchasing a…read morevehicle. I use Haggerty Buick/GMC for service on my vehicles regularly and that team from Steve the Service Manager to Bill, Niko and others are always great. I met Dan Haggerty while getting an oil change on my vehicle and he was terrific. No pressure, no sales pitch, just answers to some questions and he kept things very easy. I explained what I was potentially looking for and he was able to give me exactly what I wanted! The vehicle, the trade in value on my car, the price I wanted and more. Needless to say, his professionalism, friendly demeanor and willingness to work with me the way I wanted made me want to purchase immediately. Now, I am driving a brand new Buick and loving it. Thanks Dan and the rest of the team. I appreciate you and will continue doing business because of the people there. I will add that the service after purchase continues to be terrific. Tim and the team are always helpful, checking in and offering assistance any chance they get. One of the best dealerships I have ever dealt with.

    My 23 Yukon Denali Ultimate Duramax had a P0421 code and the check engine light was on. I spoke…read morewith Bill Iverson over the phone, and he advised me to bring it in. My wife drove it there, and he scanned it upon her arrival. He asked us to bring it back on Monday, where he guaranteed a loaner. He kept his word; my check engine light was covered under warranty, and it was resolved a week later. Bill was courteous, polite, and made the process simple and straightforward. I came in to pick up my truck and was in and out in 10 minutes. They even washed my truck. Thank you Bill!!

    Jerry Haggerty Chevrolet

    Jerry Haggerty Chevrolet

    (129 reviews)

    Joe from parts is who you want. Good guy, direct and honest for any of your part needs.read more

    We brought our truck to them to have an issue fixed and the first time service was wonderful. I…read morewanted to purchase a new vehicle from them but they did not have the car I was looking for. So I ended up purchasing elsewhere even though this dealership was going to be my new go to for service and another car down the road. Our new "used" car with a full warranty is making a small sealing noise by the window and I called the dealership to see if they could fix it since I felt more comfortable here after an uncomfortable terrifying experience at another dealership. The service employee on the phone was rude, cut me off on the phone and was extremely disrespectful! I came in the next day to show the video of the issue and to talk to them about the coverage. They won't touch it unless they charge me a diagnostic fee of nearly $200 (even though I'm told by two other dealerships it's covered under the warranty). They said someone else touched it and it's bad craftsman ship now, it was one seal replaced...? He kept telling me to take it elsewhere. Extremely rude, disrespectful, and even if they personally won't touch it - learn to talk to your customers with respect!!!! Our family has done business with them, we are long term friends with some of the employees, and our family has been in Glen Ellyn for over 100 years... looking for a reliable dealership - ONE of the reasons I went with a CHEVY vehicle! I won't be returning to this location!

    Rightway Auto Sales

    Rightway Auto Sales

    (5 reviews)

    I went to the Burbank location but conveniently for them, there is not many places to leave them a…read morereview for that specific location. So I was called by someone named "Jimmy" who talked me into booking an appointment for today. I told him the reason I hadn't been in there was because I couldn't afford an expensive Uber ride there and then back if I didn't get approved. He said, "we already got you approved and I have ran all your information already". I told him I spent over $600 on Ubers/Lyfts last month. He said, "that is crazy! Do not worry, we will definitely get you in a car". I told him I cannot afford to waste time and money because I need this money to get to and from work. He said he would definitely have me driving off in a vehicle. I said, did you see my credit and history? He said, "we have seen it all. We just need you to get in here and we will have you driving off in a car". He guaranteed me that as long as I got there, he would have me drive off in a vehicle. Well here I am, spending $55 dollars to get home after spending $50 to get there. And no car. They wanted $2500 down. And most of the cars they had were worn down and some had bullet holes in them. I am so devastated and I do not even know how I am going to afford to get to work and back for the next 2 weeks. This was the cruelest thing I have ever went through. To have someone use my weaknesses and struggles against me to get me into a store and then not even help me. DO NOT GO HERE! They will tell you they can help you and that you are approved and then turn you away if you don't have thousands of dollars to put down. Even after telling you that you won't need a down payment. I AM REPORTING THEM TO THE BBB IMMEDIATELY.

    Went in to purchase a vehicle for my son. He had money for the down payment and the vehicle he…read morewanted the salesperson said he needed an additional $700. Three weeks after he had the vehicle it stopped and we had to get the car towed. 2 weeks after that it stopped again and my son purchased a new battery. They claim to do a 17 point inspection on vehicles??? Called the manager to get reimbursed for the battery and here we are 2 months later still waiting on the check. Now I'm going to file a complaint with the BBB. I will never ever purchase another vehicle from this place and never would I recommend to a friend or family member.

    Net Motorcars - car_dealers - Updated October 2026

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