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    Auto Scout Diagnostics

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Central Service

    Central Service

    3.8
    (32 reviews)

    I brought my car in for an inspection, and it was driving fine. I had a small head gasket leak, but…read moreafter paying for the inspection, I went to pick up my car and they had somehow blocked the coolant from entering the engine, costing my engine to fail. I had to get my car towed to a different shop to get it fixed. My car was leaking coolant everywhere, which has never happened before taking it to this shop. This mechanic shop is a scam. They have ruined many cars and ripped off a lot of people. I am filing a complaint with the BBB, and I urge everyone to filter out the fake reviews and read the 1-star reviews. If you need your car repaired, please avoid this mechanic shop at all costs. There are many honest and reputable mechanics out there. Do your research and read reviews before you choose a mechanic.

    I've been going to Central Service & Repair for over a decade, and I always feel confident taking…read moremy car here. Honestly, it's such a relief going to a mechanic that I can trust! They don't talk down to me, and whenever something is wrong with my car, they take the time to explain the issue to me, even if I have a billion questions. I mean, a few years ago, Mike advised me that it was time to buy a new car, even though it would mean less business for them without my twelve year old car. That kind of honesty is appreciated and makes me feel respected. Bonus: There's never been an issue with paying over the phone, which really helps me out in a jam.

    CarDr

    CarDr

    1.0
    (1 review)

    I recently procured a CarDr report on a car that I was thinking of purchasing from a dealer in…read moreanother state. I paid $200 for the assurance that I was buying an operable car in good condition. Without a good report, I would NOT have moved forward with the sale. I had the car shipped to me via a licensed and insured professional car transportation company. The very first day time I drove the car 20 miles to get it registered and inspected, it broke down. It is undriveable. The onboard diagnostic tool that is used during the state inspection process yields multiple error messages indicating multiple problems. I had to take the car to a transmission specialist who is diagnosing the car on day two of ownership. I'm looking at possibly having to replace the transmission. This will cost thousands of dollars. I called CarDr to ask for a refund and they refused. They gave me a spiel about used cars being prone to breaking down at any time, etc. I felt like I was being gaslit. Why pay for an inspection if the report is ultimately meaningless? Why be in the business of inspecting cars if you don't stand by your work? I could just as easily set $200 on fire and gotten the same result. Edit DeleteShare

    From the owner: CarDr.com Inc provides comprehensive used car inspections - to help you assess the health of a used…read morecar prior to purchase. We send a expert mechanic to the car to conduct a Comprehensive Inspection. It is the most Comprehensive vehicle Inspection in the Vehicle Industry.

    Auto Showcase of Carol Stream

    Auto Showcase of Carol Stream

    3.2
    (60 reviews)

    I can't say I'm fully satisfied with my purchase or customer service…read more 2/3 phone calls made to inquire about the car were met with "meh, take it or leave it" energy. When I ended up deciding to purchase, my sales rep was cool and he did loan me a vehicle to pick up the check from my credit union, so that was nice, but I feel that was closer tied to closing the deal vs courtesy. As far as the vehicle I purchased goes, I had to bring the car back due to the battery being faulty and the car not starting multiple times. The manager seemed a bit irritated and felt as if he was rushing to get me back out the door once they replaced it. The vehicle also has a headlamp issue where the assembly needs to be replaced. I thought the issue was connected to the battery but apparently it wasn't. Called the manager and he kind of made it seem like I should be glad they even took care of the battery "for free", and couldn't do anything about it "other than look at it for free" since it's not connected to the power train. Buying used cars is always a gamble, but I kind of feel like at the price point I purchased at, I shouldn't have these issues. It'd also be appreciated to have a more considerate post purchase experience regarding the functionality of what they sell vs the indifference.

    I had a great experience buying a car from here! Andy was a phenomenal salesman and very…read moretrustworthy. I kept inquiring about a Mustang they had and I live in NC. Another customer walked into the dealership looking to buy the car and Andy gave me first dibs on the car since I kept asking him about it. I was able to put a 4k down payment to hold it for four weeks and then fly out and test drive it. Overall great experience!

    Mgm classic Cars

    Mgm classic Cars

    2.3
    (37 reviews)

    Great customer service, professional, great communication. Mr. Louis answered any and all questions…read moreand took care of any situations that arose. With anything in life, if you inquire, turn over every stone, are patient, and are cordial and respectful, you yield good results. Although I see these other reviews, I would definitely recommend you check out their showroom. I hope to be a repeat customer in the future, and have recommended them to my car friends.

    Updating my review to 1 star due to undisclosed safety defects, deceptive sales representations,…read moreand total refusal by management to resolve the issue. In MGM's official sales video for my 2005 Mercedes S500 https://www.youtube.com/watch?v=6ewr7V-VCO4 (at timestamp 02:23), the salesperson explicitly states that the car was "all serviced and documented, all the lights everything functions." Because I drove the car home strictly during daylight hours, I didn't need the headlights right away. Once home, the driver's side low beam flickered and went out on my first night drive. Assuming it was routine maintenance on a 20-year-old car, I bought replacement bulbs and igniters to fix it myself. When taking it apart, I discovered the actual problem: the Xenon igniters had been physically butyl-taped directly to the bulbs in a temporary "rig job" rather than using proper factory mounting hardware. The tape gave out, burning up the wiring, igniters, and housings, leaving the entire headlight system defective. Because of this, the vehicle cannot pass mandatory State Safety Inspection and is illegal to drive or register. When I provided photos of the taped igniters and a $1,880 shop estimate to make the car safe and inspectable, I was repeatedly promised callbacks by my salesman, given excuses, and ultimately ignored by management. I was completely prepared to absorb normal wear-and-tear items, but active concealment of a broken safety component is unacceptable. Out-of-state buyers: be extremely cautious and do not rely on their video representations or claims of "serviced" vehicles. Their refusal to acknowledge or respond on this means they stand by this garbage.

    Auto Scout Diagnostics - autodamageassessment - Updated August 2026

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