Finding a great auto repair shop is just as hard as finding a good dentist! Having said that, Hi…read moretech auto is hands down the best auto repair shop around! John Hickey, the owner sets the tone by going "above and beyond" to offer exceptional customer service! He provided me a very thorough comprehensive check then reviewed all his findings offering me his honest recommendations. John took the time to explain everything & answered all of my questions. I was given options by prioritizing what needed to be addressed now and informed on what could wait and given a time frame on those needed items. John truly cares about his customers and IT SHOWS!! If you are looking for an honest auto repair shop, look no further!!

John was so helpful to us today. We were considering purchasing a used car and brought it to…read moreHi-Tech Addison Auto Repair Turns out the car was a dud. John didn't charge us and told us if we had any other cars he would check them out. We went to another dealer and found another car. We brought this one and after driving it they put it up on the rack. Bingo! It was a good car! We paid John and are so satisfied with his customer service and care for us that we are considering driving from Lake Zurich for all of our mechanical needs. Thank you, John!

I brought my car in for an inspection, and it was driving fine. I had a small head gasket leak, but…read moreafter paying for the inspection, I went to pick up my car and they had somehow blocked the coolant from entering the engine, costing my engine to fail. I had to get my car towed to a different shop to get it fixed. My car was leaking coolant everywhere, which has never happened before taking it to this shop. This mechanic shop is a scam. They have ruined many cars and ripped off a lot of people. I am filing a complaint with the BBB, and I urge everyone to filter out the fake reviews and read the 1-star reviews. If you need your car repaired, please avoid this mechanic shop at all costs. There are many honest and reputable mechanics out there. Do your research and read reviews before you choose a mechanic.

I've been going to Central Service & Repair for over a decade, and I always feel confident taking…read moremy car here. Honestly, it's such a relief going to a mechanic that I can trust! They don't talk down to me, and whenever something is wrong with my car, they take the time to explain the issue to me, even if I have a billion questions. I mean, a few years ago, Mike advised me that it was time to buy a new car, even though it would mean less business for them without my twelve year old car. That kind of honesty is appreciated and makes me feel respected. Bonus: There's never been an issue with paying over the phone, which really helps me out in a jam.

Scheduling was easy, owner great to work with, exceptional work and would highly recommend!read more

Word of mouth convinced me to go here . I always make an appointment and they get it done on the…read moresame day . Recently I had a check engine light turn on . On the way I got gas and the light went out. They plugged in an OBD and no specific codes showed. No charge to scan for codes . They are on top of maintenance schedules , if you ask they will have the manufacturer recommended milage to replace spark plugs and belts . They are trust worthy and don't add extra repairs like the dealerships .

I recently procured a CarDr report on a car that I was thinking of purchasing from a dealer in…read moreanother state. I paid $200 for the assurance that I was buying an operable car in good condition. Without a good report, I would NOT have moved forward with the sale. I had the car shipped to me via a licensed and insured professional car transportation company. The very first day time I drove the car 20 miles to get it registered and inspected, it broke down. It is undriveable. The onboard diagnostic tool that is used during the state inspection process yields multiple error messages indicating multiple problems. I had to take the car to a transmission specialist who is diagnosing the car on day two of ownership. I'm looking at possibly having to replace the transmission. This will cost thousands of dollars. I called CarDr to ask for a refund and they refused. They gave me a spiel about used cars being prone to breaking down at any time, etc. I felt like I was being gaslit. Why pay for an inspection if the report is ultimately meaningless? Why be in the business of inspecting cars if you don't stand by your work? I could just as easily set $200 on fire and gotten the same result. Edit DeleteShare

From the owner: CarDr.com Inc provides comprehensive used car inspections - to help you assess the health of a used…read morecar prior to purchase. We send a expert mechanic to the car to conduct a Comprehensive Inspection. It is the most Comprehensive vehicle Inspection in the Vehicle Industry.

Thank you to the person working around 5am in the morning on Tuesday, Oct 22nd. My mom was having…read morememory and confusion issues that I was not aware of and she was staying at a hotel to catch her flight back home to Arizona. The man in the gas station gave her a hoodie to wear she was out wondering with no jacket and couldn't remember the hotel she was staying at. He kept an eye on her until my friend picked her up. She is home and now safe. You were an angle sent to help keep her safe. Thank you so much. She said his name was Jose but I don't know if that was correct.

Did a excellent brake job highly recommended. Highly recommended if you drive a former police car…read more Very knowledgable with ford police interceptors.

I had a great experience buying a car from here! Andy was a phenomenal salesman and very…read moretrustworthy. I kept inquiring about a Mustang they had and I live in NC. Another customer walked into the dealership looking to buy the car and Andy gave me first dibs on the car since I kept asking him about it. I was able to put a 4k down payment to hold it for four weeks and then fly out and test drive it. Overall great experience!

I can't say I'm fully satisfied with my purchase or customer service…read more 2/3 phone calls made to inquire about the car were met with "meh, take it or leave it" energy. When I ended up deciding to purchase, my sales rep was cool and he did loan me a vehicle to pick up the check from my credit union, so that was nice, but I feel that was closer tied to closing the deal vs courtesy. As far as the vehicle I purchased goes, I had to bring the car back due to the battery being faulty and the car not starting multiple times. The manager seemed a bit irritated and felt as if he was rushing to get me back out the door once they replaced it. The vehicle also has a headlamp issue where the assembly needs to be replaced. I thought the issue was connected to the battery but apparently it wasn't. Called the manager and he kind of made it seem like I should be glad they even took care of the battery "for free", and couldn't do anything about it "other than look at it for free" since it's not connected to the power train. Buying used cars is always a gamble, but I kind of feel like at the price point I purchased at, I shouldn't have these issues. It'd also be appreciated to have a more considerate post purchase experience regarding the functionality of what they sell vs the indifference.

Daryl and Dane deliver as promised. They are kind and respectful to all. They listen as well as…read moreexplain what your vehicle needs. Their pricing is fair and they use quality parts! I will continue to bring my vehicle to them when it needs service and my family is bringing their vehicles to J & R Auto as well. Thank you both for the exceptional service!

COMPLETE SCAM! stay away. will rip you off. came in for air on my tire, after fixing a nail which…read moretook one minute he said it would be $30 then when he went to charge me he charged $35 and didn't even tell me. when i saw the receipt he said it was for tax but the receipt clearly didn't say any tax on it and when i went to the owner he just decided to yell at me. absolutely awful owner. i would go somewhere else for business