1. National Auto Group

0

Chicago, IL

National Auto Group

4.0 (21 reviews)
Closed • 9:00 am - 6:00 pm

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    Services - National Auto Group

    Fuel system cleaning

    National Auto Group Photos

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    Waiting area with fresh fish tank and tv.
    K C.

    I came in a few weeks ago to have a leak in my moonroof fixed. They carefully explained as they showed me what was going on. They did an exceptional job and resealed the doors beautifully. Normally , I would give 5 stars for that alone but a few weeks later, there were extremely heavy rains and the roof leaked again. The moment I called them, they remembered my car and promised to fix it ASAP. Not too many places are so good on their work or ensuring to repair guarantee. I'm here getting an oil change and winterizing. These guys stand by their work and that's EVERYTHING in this day and age. They have customer for life now

    Company philosophy!

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    2 months ago

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    1 year ago

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    8 months ago

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    6 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    9 years ago

    Helpful 54
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    8 years ago

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    5 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    10 years ago

    Best in house financing and mechanics on the North Side! Family owned business that treats you like one of their own!!

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    7 years ago

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    8 years ago

    Thank you for always being fast and efficient. It's very hard to find a trustworthy mechanic but these guys rock!

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    8 years ago

    They do great business this is the second time I bring in my car for an oil change. Very friendly!

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    10 years ago

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    Ask the Community - National Auto Group

    Review Highlights - National Auto Group

    “But Francisco (one of the owners) is a very rare breed of honest mechanics.”

    Mentioned in 2 reviews

    Read more highlights

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    A Speedline Tire & Auto Service

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    I wanted to leave a second review because I think it is especially important these days to take the…read moretime to recognize businesses that truly deserve it. I have been bringing both of my cars to Ron and his team for six years now and they are exactly what I want in an auto mechanic: incredibly knowledgeable, experienced, fair and most importantly, honest. Finding someone you can trust trust with your car is not easy. There are so many businesses where you are left wondering whether you really needed the repair you were sold or whether you were charged fairly. I have never felt that way here. There is a reason this business has been around for so long and is trusted by so many people. Ron knows what he is doing and explains things clearly. I have recommended Ron and his team to multiple people over the years and every single person I have sent their way has come back grateful for the recommendation. That says more than anything I could write.Knowledgeable, fair, honest and trustworthy. After six years and two cars, I truly cannot recommend Ron and his team enough. Businesses like this deserve to be supported and recognized.

    I was really hoping that this would be my local shop. I think there are several things to like…read moreabout Speedline. In the end, I was disappointed with my phone call when trying to have an honest conversation about next steps. That conversation did not leave me feeling very positive about my experience, most especially when he basically said "we've done the job you paid for; you can figure out the rest on your own."

    Ashland Tire & Auto - Sign

    Ashland Tire & Auto

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    My car was making a weird whirring noise under the hood. I emailed with Ashland Tire to find a good…read moretime to drop it off. Dropping off at 7am was a breeze. Many other folks had the same idea, so I knew this place was reputable (in addition to all its great online reviews) They gave me a call by 10:30am letting me know they could fix the whirring with a new belt. Also identified my brakes were at their end of life and offered to replace. Their quote for 4 new brake pads was extremely reasonable. By 1:45 my car was done being serviced and I went back to pick it up. Easy check out. No line. Very nice staff. A complete success. Definitely will use Ashland tire and auto for all future car needs and will recommend to all my friends

    Overall, I had a good experience with Ashland Tire & Auto. I brought my car in for exhaust repairs,…read moreand they completed the work the same day. The repair cost seemed fair, though on the higher end of the expected range. One issue came up afterward: when I picked up the car, the tire pressure light was on. I initially assumed it was nothing serious, but by the following evening, one tire was completely flat. To be clear, I understand there's no way to know for sure whether the tire was damaged while the car was at the shop or while I was driving it home or the following day. I genuinely acknowledge that uncertainty. That said, the timing concerned me. I took the car to Just Tires, where I had purchased all four of the tires in 2022. I was told that the flat tire could not be repaired and needed to be replaced. Replacing two tires, which is fairly typical (depending on tread wear and matching) was recommended. The total cost, including tax and installation, was about $575. I discussed the situation with Ken Papas at Ashland Tire, and I appreciate the way he handled it. He didn't dismiss my concern, but he also fairly pointed out that neither of us could pinpoint when the damage occurred. He offered $150 toward the replacement cost, which I accepted. I think that was a reasonable, good-faith gesture, even though covering the cost of one tire would have felt more satisfying. I'm leaving a positive review because the exhaust issue has been resolved (so I assume the original repair was done correctly) and because Ken handled an uncertain situation professionally. I'd consider using Ashland Tire & Auto again.

    Avondale Auto Repair

    Avondale Auto Repair

    (57 reviews)

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    I honestly have never had such a great mechanic experience…read more I took my car in for some suspension work, but also had a few other things that needed looked at. I had been taking my car around to a few different shops in the area, and wasn't really having any luck, so I was pretty exhausted by trying to explain everything, but right away, they were just like "we'll just do a full inspection of everything!" I wasn't fully confident that they'd catch much (as other shops had not been able to catch anything going on). I took the car in right as they closed on a Wednesday, and by like 10am the next morning, I was sent a link to TekMetric - an app they use to document their entire process, including photos, diagnoses, and individual notes from the tech. The total on the repairs was MUCH higher than I anticipated, and I was a bit freaked out, but when I called them, I spoke with the person who inspected my car, and we went through each item individually over the phone, and discussed what was immediate safety concerns, things I SHOULD do but could get away with, and things that are more preventative measures that will need to be addressed down the line. They were very upfront with me about the timeline, which was a very quick turnaround. I've seriously have never been so impressed with a shop before. Their labor cost per hour was a little bit higher than what I saw from other local shops, but honestly, for this level of service, and how confident I was moving forward with the work, it was worth it.

    Every visit goes into their system with the mileage next to it, so when I sold the car I printed…read moreout years of service on a couple of pages and handed it to the buyer.

    North Park Auto Service

    North Park Auto Service

    (75 reviews)

    Albany Park

    I have been bringing my car here exclusively since I moved to the city. It is rare to find a…read moremechanic that I can trust fully; I am a young woman who doesn't know as much as I should about cars and feel I get taken advantage of financially at most other locations I have tried. I feel completely comfortable talking to the owner about any issue i'm having; i know he will give me an honest answer and fair price. i will never stop coming here so long as i live in chicago!

    If I could give this a .05 star I would. First off, I started coming here for oil changes and they…read morebuilt a sense of trust as they did a good job for a good price. This led me to bringing my vehicle in when it started to make a grinding/popping noise while steering. The interesting thing was that the noise only happened after a couple minutes of driving or on a very hot and humid day. They recommended I replace the struts and I listened as I have no knowledge of cars. Sure enough the sound was not gone after an $800 repair. I took the car back to them the next day in hopes for a proper diagnoses as i'm sure I needed the struts replaced but that wasn't why I came in the first place. They made me drive around for 30 minutes to try and get the noise to happening again and thankfully it started very subtly as I needed to get back to work. The manager had both his technicians come out to look at the car and the first guy looked completely lost as to what it could be (mind you this was the guy who replaced the struts to begin with), the second guy figured the first guy installed the struts wrong. So they end up telling me they'll redo the strut installation and give the car a wheel alignment (the alignment should've been done with the initial replacement). I wait till end of day and they tell me to come pick it up, manager says they reinstalled the struts and couldn't fit the alignment in today, so I wait until the following Tuesday as that was the only time I could drop it off for an alignment. Later that day I pick it up and the manager says they did the alignment for free due to the inconvenience but it doesn't feel aligned. Low and behold, the noise is still there, after bringing it back in the manager keeps it all day and tells me "we think we found the issue and it's going to be an expensive repair" I had to specifically ask what is the repair. He says I need a rack and pinion replacement, I call BS. So I take it to another shop trusted by family and they also call BS and diagnosed the issue within 20 minutes. My control arms were worn out and needed replacing, sure enough after that repair the issue was gone. TLDR : Basically only take your vehicle here for basic maintenance, I would've paid over $1500 to not have my issue resolved.

    AutoHaus - Very satisfied customer.

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    North Center

    Gary and his team are incredible, needed my car transmission and bumper fixed, they had to fixed…read morewithin 48 hours and were amazing at communication and being upfront with cost and service. Been coming here for over a year now and won't go anywhere else. Thank you AutoHaus!

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    National Auto Group - oilchange - Updated November 2026

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