I cannot believe I've never reviewed North Park Auto. We've been bringing our cars to them for at least fifteen years. Maybe twenty? These guys are the BEST. End your worries about mechanics ripping you off. North Park operates with a level of integrity that is otherwise unheard of in the industry. For years, Zuheir, the owner took wonderful care of our vehicles, making sure to address issues under warranty and point out potential problems to budget for in the future. Now Tom treats us with the same consideration and respect. Pricing remains very fair, and they get things done as quickly as possible. We always bring in the car before a long road trip and feel confident when they tell us we're good to go. I wouldn't want to own a car in this city without them. read more

If I could give this a .05 star I would. First off, I started coming here for oil changes and they built a sense of trust as they did a good job for a good price. This led me to bringing my vehicle in when it started to make a grinding/popping noise while steering. The interesting thing was that the noise only happened after a couple minutes of driving or on a very hot and humid day. They recommended I replace the struts and I listened as I have no knowledge of cars. Sure enough the sound was not gone after an $800 repair. I took the car back to them the next day in hopes for a proper diagnoses as i'm sure I needed the struts replaced but that wasn't why I came in the first place. They made me drive around for 30 minutes to try and get the noise to happening again and thankfully it started very subtly as I needed to get back to work. The manager had both his technicians come out to look at the car and the first guy looked completely lost as to what it could be (mind you this was the guy who replaced the struts to begin with), the second guy figured the first guy installed the struts wrong. So they end up telling me they'll redo the strut installation and give the car a wheel alignment (the alignment should've been done with the initial replacement). I wait till end of day and they tell me to come pick it up, manager says they reinstalled the struts and couldn't fit the alignment in today, so I wait until the following Tuesday as that was the only time I could drop it off for an alignment. Later that day I pick it up and the manager says they did the alignment for free due to the inconvenience but it doesn't feel aligned. Low and behold, the noise is still there, after bringing it back in the manager keeps it all day and tells me "we think we found the issue and it's going to be an expensive repair" I had to specifically ask what is the repair. He says I need a rack and pinion replacement, I call BS. So I take it to another shop trusted by family and they also call BS and diagnosed the issue within 20 minutes. My control arms were worn out and needed replacing, sure enough after that repair the issue was gone. TLDR : Basically only take your vehicle here for basic maintenance, I would've paid over $1500 to not have my issue resolved. read more

I have been bringing my car here exclusively since I moved to the city. It is rare to find a mechanic that I can trust fully; I am a young woman who doesn't know as much as I should about cars and feel I get taken advantage of financially at most other locations I have tried. I feel completely comfortable talking to the owner about any issue i'm having; i know he will give me an honest answer and fair price. i will never stop coming here so long as i live in chicago! read more

Integrity is a word seldomly written in auto repair shop reviews. Fear is usually the sales tactic used by mechanics to reach profitability. Tom chooses trust as his secret sales tactic. Long story short, I brought my car in for an A/C recharge via referral. Gave the dude my keys, gave him my contact info & left for a cup of coffee. I was told the service would take about 30 minutes. Since my car was up on the lift, Tom (the assigned mechanic) took notes of all issues he saw...big or small. Like a trusted advisor, he printed me a price quote for everything & took time to explain LEVELS OF IMPORTANCE, OPTIONS AND AN OVERALL GAME PLAN. It's much more then just freon that needs to be addressed. I'll need time to save my nickels & dimes before getting the work done. No strong armed confrontation at all. Just a conversation between two car guys that genuinely want my car to run safely for a long time. I can't really comment on pricing, but honestly I don't care. Based on my initial interaction, it'll be worth every penny. Not sure if Tom is the owner, but he sure as hell acts as it's ambassador. read more

This place is great! It's always hard to find a trustworthy, honest mechanic. Tom is great! We brought our car in here because it wouldn't start. He identified the problem, fixed it, and provided recommendations on other things that need to be addressed, and offered a fair price. The work was done quickly. Excellent communication and value. We will be taking our cars here from now on! read more

Easy scheduling and professional service . Job was completed in the time frame promised.

I have been going here for about 12 years. They have been very good and not too expensive. I feel I am getting good quality and honest service. read more

The team accommodated me coming in for an oil change an hour before closing which was much appreciated. They were quick, professional and affordable. I would recommend to anyone who would prefer to go to a great local shop rather than chain store! read more

North Park is truly amazing. I meet Tom about 2 years ago when he serviced my corolla for a check in light. They are trustworthy and responsible. He also did a lot maintenance on my corolla and it runs better than ever. read more

They are a wonderful service. Have gotten my tires fixed when it had a slow leak. They are always super nice and get oil changes done quickly. read more

Excellent service. Went in for an oil change, and that's what I got. Very efficient and friendly staff.

There aren't enough words to describe this place. They aren't there to take your money or pull the wool over your eyes. They care so much about their customers and are extremely professional. They remember you by name and explain all their work in detail. read more

My good friend recommended North Park and I don't take my Lexus LS460 to anyone else. Tom is honest, affordable and thorough from minor to major he is the man. Having a solid mechanic in the city is key. Peace of mind is priceless. read more

Amazed at the kindness and professionalism of every employee I interacted with (by phone and in person). They're short-staffed due to pandemic but it didn't show in their customer service or efficiency. They were able to get me in same day for battery replacement. Quick service and good price. So grateful this business is in my neighborhood! Will be my 'go to' for future car needs for sure! read more

Save your self the time and money. Please find a honest mechanic elsewhere. I would not recommend. If you value the importance and safety of your vehicle, you will definitely avoid this place. read more

called to get a quote on my wrangler for breaks ... guy asked me if my jeep wrangler was 4×4???!! WTF. please show me a a wrangler that's not 4×4, I'd love to see it. If you sound like you don't know what you're talking about why would I trust you with my 45000 SUV.?? Then quoted me a rediculusly high price. read more

I brought my 2016 CR-V in for new front rotors, brake pads and an oil change.. They had my vehicle ready in a very reasonable amount of time and for an excellent price. Very nice people with a reputable business!! read more

North Park Auto provides quality work for an honest price. These guys are my go to for all my cars. They're fast and reliable. I don't trust anyone else. read more

Best mechanics in the area! Amazingly fast service, at a reasonable price. Anytime I have an issue with my car, they fix it perfectly. Very nice staff in the shop. Great job guys! read more

Zuheir and his staff are the "salt" of the auto industry. Here is why... I had heard glowing reports from colleagues and associates for years. Although, until recently, I hadn't needed work on my car. Last week, I took my car in, met with Zuheir and he schooled me on the diagnostic check-up (DC) process. In short, he explained that the DC checks the electronic system of the vehicle not the mechanical parts. So, in my case, the DC would display an alert for my catalytic converter, which meant my sensor (which is electronic piece) needs to be changed/replaced. Keep in mind, changing the sensor is significantly less than replacing the catalytic converter, which is the mechanical piece. ****catch the shift in the saga**** Days priors to visiting North Park Auto, I went to "a place that will remain nameless" that did a similar DC but they "recommended" changing the catalytic converter, which is a mechanical piece and has NOTHING to do with the electronic system. Well, I happily gave $500+ to the establishment that will remain nameless to "fix" the problem (i.e. check engine light). However, after getting the car back, by the next morning, the check engine light was back on which is how I ended up at North Park Auto. In sum, THANK YOU North Park Auto Service for your honesty and continued dedication to truly us less automatically inclined customers. #KUDOS read more

Knew I needed new front brakes, went to sears auto center, for $15 got a quote for $650 for new pads, rotors, fluid, calipers and installation. Called North Park Auto at 11AM on Saturday, went right in, was told all I needed was rotors and pads for $250. Unfortunately, the 'joint' (I'm no mechanic, obviously) on my front axle was damaged. They actually walked me out and showed me where the damage was, showed me how the other side looked, explained how it could have happened and told me that I could bring my car back to fix it later. The folks at Sears were friendly but didn't even mention the damage/leakage on the axle. I ended up getting both issues fixed the same day for just over $400 and feel comfortable recommending them to friends and family. read more

Honest, reliable, affordable and local. Nothing like being able to get your oil changed, brakes replaced and then walk home. If you live in North Park or Albany Park and need a great mechanic you have to go here. They are very upfront, don't try to sheister you and will be totally honest. I went there once to have my oil changed and asked to have my brakes replaced, not examined yet he replied that I really didn't need them changed yet. I was very impressed he was so honest and didn't just look to make a quick buck off me. Great place. read more

You always need a good doctor, mechanic and Lawyer. I moved to Albany Park and I found my go to mechanic that I can trust. The mechanic was really friendly and informative. I needed some tire bearings replaced and they went over some options and kept me informed about the whole process. I saw a bunch of cards from customers in their lobby thanking them for their services and keeping their family safe. read more

Supporting my local businesses is a high priority for me, so I asked my husband (a lifelong North Park resident) for his opinions on Auto Service needs. He works at North Park University and highly recommended Zuhier (the owner of North Park Auto). Having negative experiences at the Jiffy Lube nearby...I was ready to take the hubby's advice this time. This place is VERY honest about the needs of your vehicle. We were worried about our "squeaky brakes," so Zuhier took the car for a spin himself. Most businesses would have immediately changed the brakes, so they could charge you for more services. Instead, he thoroughly examined them and determined that nothing was amiss with our brakes - saved us the money and the fretting. About a year ago, I had a flat tire while preparing to leave for an out-of-town vacation. Under severe time constraints, we took our car to Zuhier who fixed our flat tire for FREE...as a gift to us. We have had NO trouble with that tire...even 1 year later! read more

I have never had a bad experience after 4-5 visits to North Park Auto. The prices have been more than fair and I have never been dissatisfied with the work done or had to return or have it fixed again elsewhere. read more

These guys are so fast, honest, skilled & wonderful. Run by a father/son team, I found them just because they were nearby in my neighborhood. They have helped me with minor repairs (broken windshield wiper) and major (belt issues). They have always been available right away when I've needed them. Highly recommend. read more

These guys are the best in town! I've been going here since 2003 and they have done nothing but superb work. Zuheir is the owner and he is honest, reliable and knowledgeable. Very very reasonable priced. I've asked around at other places to campare and the competition is just boggled by their prices. What is also great about these guys, is that, they let you bring in your own parts (for those who want special brnads, or better quality parts) and they just charge you labor but make sure you ask them before you bring it in to shop. All in all, North Park Auto is awesome and you should definitelly do business with them. read more

Honest people work here and there prices are good and reasonable. My story: So before coming to the shop I called them and let them know that my car wasn't turning on and my thought it was the alternator, they priced me at 265 which I thought was reasonable and towed it the next day. When I got there they went ahead and checked out the alternator check all the connections, long story short turns out it was a cable. Instead of me paying 265 I ended up paying 25. Other places would of took Advantage and said yes it was the alternator and charged me an arm and leg but these guys are honest. Highly recommend. They do great work! read more

The owner is very nice and helpful, and always willing to explain things and work with you. If you're in the area and need something done, stop by. Keep in mind that, as with any small business, they may charge more than some of the big chains. read more

I cannot say enough about North Park. I went in with what was about to be a total disaster. Damaged wheel that had led to a damaged tire. I was more than a little on edge and many, many people would have gauged me to spend a great deal of money replacing all 4 wheels and all 4 tires (who wants to have non-matching wheels, or tires). North Park did not even try this. They took the tire off the wheel to show the damage to me, and then the damage on the tire. The gave me every option and explained each and every one. To say they were kind, helpful and totally fair is a vast understatement. On top of all this, they only charged me $20!! Thats a GREAT price for a tire change, much less everything else they did for me. I will be going back to North Park and if you want a friendly, fair and high quality place to get some work done, I highly recommend it! read more

A family operated shop. The owner was able to spot and fix problem that other larger auto shop didn't detect. Considering the number of new parts being replaced and including labor - I paid a fair price and was cheaper than some of the well known repair shop. Both the owner & son are honest people and will only repair only what is needed. read more

North park stands out from other car repair shops in terms of their reasonable pricing and reliable jobs. I have been going here about 3 years and always left satisfied with them. Highly recommended to everyone. read more

I highly recommend this auto shop. I had my car towed there during their after hours and left it parked on the street. When I called the next morning they already had identified the issue. They were incredibly helpful and replaced my alternator within 2 hours. I was pleasantly surprised with their pricing as well. I'll be coming back for any future car repairs! read more

I was really disappointed with North Park Auto Service. They performed a service on my car that I had not requested without consulting me, and also overcharged on changing the bulb in one of my front headlights. I also found them to generally be rude and will look elsewhere. read more

I work at North Park University and we get all our university cars serviced there. In addition, they give 10% off to all North Park students and staff. I was thrilled to hear this and took my car in for an oil change. Now, my car is brand new and has an oil life gage. It was at 50% when I took it in and after they serviced it, it still said 50%. That makes me think they did NOT change the oil, and probably didn't rotate the tires like I had asked and paid for. In addition, they told me I needed to come back for another oil change in a month. Something tells me I just got scammed. And I agree with what other people wrote: the guy there was really nice to me and my car was ready at the time promised. But what does niceness and promptness matter if they aren't doing the work you paid for. I would much rather pay a little more and support an honest business. read more

I brought my car here when I was having problems with my car- my check engine light came on and it was running terribly. This place took my car in right away, and assured me that it would be done by the end of the day so I could get home (I work close but live far away). I also told them I was really concerned about the costs, and that if anything else came up, to please call me. The owner called me a few hours later with something else that was wrong with the car (my husband and I had expected it, so we weren't surprised) and asked permission to fix both issues and gave me the guaranteed total. When I arrived, my car was ready, the price was what I had been told, and both major issues with my car have been fixed and not become a problem again. I am SO happy to find a place that is honest and does quality work! This is where I will always take my cars. read more

I love them, I trust them . I send all my family there lol I really do they always do a great job and never have lied. They helped me not get scammed the 1st time I went the owner even offered to call the other place, which is American lube on western grrrrrr I hate that place, to tell them they were lying to me. GREAT STAFF AFFORDABLE AND HONEST it's what we all need when we have car trouble read more

This place is great! I've taken my car in three times in the last couple of years (I have an aging car) and every time they would let me know what was wrong, the least expensive way to fix it, or if it wasn't anything that affected the car's drivability or safety would let me know so I could decide whether or not to spend the money to fix "non-essential" things. And particularly as a woman, I feel like they are very honest and don't try to take advantage of my lack of knowledge (unlike the dealership's repair shop). read more

Just today (2 days before Christmas) I stopped in, without an appointment, and this place was great!! They ordered the part I needed (way cheaper than the price the dealer had quoted me) and their labor rates were very reasonable. AND they got my car done by the end of the day! I was very impressed and will take my car back there next time I have an issue :) !! Lin - Lincoln Square read more

Simply the best place to take you car for all your needs.I have been coming to the location for years and Zuhair is a true Business man and the owner of this great repair shop.Make sure you take your car and have some tea with this fine gentleman.Tell him john sent you read more