These guys are so genuine and awesome. They were so transparent about their pricing and were…read moreexceptionally personable from beginning to end. (It was such breath of fresh air coming from a dealership that tried to smooth talk me into taking advantage of me.) Overall, the service is fantastic at Belmont, and my car has been running like new since they fixed it! So happy with my experience! I will be coming back here for all of my car issues in the future!

I'm so glad I found this shop through Yelp. Auto House West took the time to clearly explain what's…read moregoing on with my Jeep and the corrosion issue, which I know can be a costly repair. I really appreciate how they walked me through the details, stressed the importance of fixing it correctly, and even helped me with the cost. Because of this experience and the estimate I received, I plan to return. I'll definitely be recommending this location!

Most Honest mechanic on the NW side of Chicago. They are always busy. It's all return customers…read morethey don't need to advertise as it all word of mouth. Honest, job done well, value for your money. I would not take my car here for routine type of maintenance but for car fixes, brakes, tires and other mechanical you cannot find a more reasonable or better place. They do quality work!

I brought my 2011 Ranger in for a quote last month, which was making…read morenoise and creating exhaust. I have two catalytic converters on this truck with pipes etc. I was told it would be $1.800 to replace both sides. Shame on me for not looking once they had my truck on the lift. I had another quote for $1,200 at Velasquez and sons on 5700 Elston. I got a tip on an honest shop on 2600 N. Laramie, who noticed my clamps were loose which caused my exhaust issues. Everything was tightened up and checked for the tune of $40.00! Nothing was wrong with converters or flex pipes. So Iggy would have got probaby $600.00 more on selling converters etc. Stay clear of this place and always ask to see what is going on and why.

Okay these guys are AMAZING! As a woman, I am often ripped off at auto shops because I know nothing…read moreabout cars. This is the first auto shop I've ever been to that is straight up HONEST. No BS, no upsells, and no lies. Took my Acura to the dealership to have it checked out since I bought it 6 months ago. They told me it would cost $1200 to replace all my brake pads as they are in critical condition. I head to Ted's shop on a friend's reco and they tell me "Nah, you've got a good 50% life on these. But we did repair a puncture hole in your back tire and did a complete inspection on your car. All looks good!" These people are godsends! It's a bit of a drive for me but it's 100000% worth it. Will be coming here for all my future auto needs and recommending everyone I know to come here. Thank you George for your help in making this process as smooth and quick as possible! You guys rock

Other than the union shop pricing - I love this shop. Trust them to do right by me. Good open…read moreexchange of information and every job has been done perfectly.

Joe is the best. Will only do the work that is needed. Never an upsell, always honest and his crew…read moredo amazing job. You know what he tells you is correct and never have to doubt his word

This shop is very clean and great mechanic and very honest people work on my car I had…read morewindshield pump wasn't working took they time and trouble shooting to find the problem and was honest and straight forward in tell me the issue not like most mechanic shop making up stories not telling you the real problems charging u extra money for service not needed I would go back here after this great experience I had with this shop the owner Joe was amazing along with his team of mechanics thanks for the care and great service

I travel 45-50 mins to come to this Firestone…read more I know my car will be in good hands ,the employees are top notch .Jaime the manager knows how to manage his employees but also has an exceptional relationship with his customers . I definitely recommend and Have recommended my friends to this location. Costumer service is above and beyond .

If I could give zero stars, I would. I live an hour away from this Firestone location and called a…read moreday in advance to ensure they could service my car. After getting the green light, I took a day off work and made the drive. I arrived exactly when I was supposed to, only to be turned away at the desk and told they couldn't take my vehicle after all. It shows a complete lack of respect for their customers' time and livelihoods. What kind of business tells a customer to come in, knowing they are traveling and taking off work, only to refuse service when they arrive? Avoid this location unless you want to risk wasting a whole day for nothing.

AMAZING service, really helped me out when I needed a plug on my tire at a Very reasonable expense!…read morefront desk help is superior with customer service-- 10 out of 10 Recommend!!

The staff is always friendly and helpful when I drop my car off. They are completely honest with me…read moreand are upfront about what repairs are priority as opposed to what can wait. I truly appreciate that as money as always tight and it gives me time to save up for the repairs that aren't time sensitive. I can always feel confident that they are not charging me any more than necessary. Definitely recommend

Although I didn't go here for service, my friend has only great things to say about Bill and his…read moreprofessionalism. The other day another friend of mine, from out of town, was having car trouble. I called Bill and although he wasn't able to get her in the same day, he called around and located another shop that he recommended so she could get back on the road and home to Michigan for the holiday weekend. This is great customer service and I appreciate his assistance!

Bill is like a psycho-therapist for cars. He carefully learns about your car's problem, & then…read moresuggests & methodically tests the most likely actual problem & solution. Unlike some mechanics who may replace ALL the potential problems (but not tha actual problem), & charge the customer an arm & leg.

I have started coming here of late and I'm impressed with the service. They also fixed my aunt's…read morecar one day recently, when she needed a somewhat urgent repair. I really appreciated them squeezing her in. Prices are good. No different to other garages I have been to. They have a great reputation locally and were recommended by friends.

Awesome service and awesome people. Thanks for fixing my car for a very fair price…read more Will recommend for sure.

I can't say enough good things about Harwood Heights Auto Body. From the moment I walked in,…read moreeveryone was incredibly friendly, welcoming, and professional. I came in because I had a leak in my trunk, and they were very attentive, took the time to inspect everything thoroughly, and identified the problem almost immediately. Thankfully, it turned out to be a quick fix, but what really stood out was the exceptional customer service. They treated me with kindness and respect, explained everything clearly, and made the entire experience stress-free. Their level of care and attention to detail is truly among the best customer service I've ever received. I'm so grateful to have a business like this right in my neighborhood. I highly recommend Harwood Heights Auto Body, to anyone looking for honest, knowledgeable, and outstanding service!

Excellent place. Dave was very quick to get my car fixed with ordering parts and did so with care…read morebc he tried his best to find used parts. I needed to save money and he understood and already thought not to tack on extra charges, etc. They finished my car so fast ... in 3 days... which they didn't have to... but ofc i appreciated it. I loved the work they did. It's high quality work and reasonable prices. I would trust my car to be fixed there all the time. Trusted place! They don't waste your time.

Super friendly and efficient workers! My friend popped a tire and they were more than welcome to…read morehelp put in our spare. 10/10 service

What's the point of appointments? Was there for a tire…read morerepair. Nail in the tread. Got there at 850am for a 9am appt. Car didn't go back to the bay till 935am then parked back in the lot at 1015am after being completed. The front desk worker had six people in line at all times and was answering phones and checking people in. I ended up leaving there at 1050 after I got myself in line to pay. Zero customer service and zero conversation with the customer. I disliked that more than I did the wait. Ridiculous. I'll be going back to discount tires cause they are way more responsive to customers.