AMAZING and knowledgeable staff! Everyone there was super helpful when I had questions and the oil change was very efficient and I was in and out quickly read more

I brought my car in for an inspection, and it was driving fine. I had a small head gasket leak, but after paying for the inspection, I went to pick up my car and they had somehow blocked the coolant from entering the engine, costing my engine to fail. I had to get my car towed to a different shop to get it fixed. My car was leaking coolant everywhere, which has never happened before taking it to this shop. This mechanic shop is a scam. They have ruined many cars and ripped off a lot of people. I am filing a complaint with the BBB, and I urge everyone to filter out the fake reviews and read the 1-star reviews. If you need your car repaired, please avoid this mechanic shop at all costs. There are many honest and reputable mechanics out there. Do your research and read reviews before you choose a mechanic. read more

I've been going to Central Service & Repair for over a decade, and I always feel confident taking my car here. Honestly, it's such a relief going to a mechanic that I can trust! They don't talk down to me, and whenever something is wrong with my car, they take the time to explain the issue to me, even if I have a billion questions. I mean, a few years ago, Mike advised me that it was time to buy a new car, even though it would mean less business for them without my twelve year old car. That kind of honesty is appreciated and makes me feel respected. Bonus: There's never been an issue with paying over the phone, which really helps me out in a jam. read more

This company is trash. Do not take your vehicles here. High Labor costs. They charge me $200 for a an oil change. I wish I could take a picture. read more

Central Service - RIPOFF!! Went in for an oil change and got "PM Service" which I never asked for and roped around for a part they didn't even order. BEWARE! - Auto Repair Near Me - Addison, Illinois

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Had an issue with a noise underneath my car. Without an appointment I brought it over at 7am when they opened. The owner Nick met me as he heard the door open. I described my problem to him. He said they would take a look at it and get back to me as soon as they could. I was shocked that they could fit me in and so quickly. I had been googling my issues and expected a repair of $2k or more. Nick called me by 9am with the great news that they were able to fix everything for $133. I was beside myself, yet another reason I will continue to visit this shop every single time I have any issues. I am 100% confident that the dealer would have charged me at a minimum $1000 to do the same fix. Thanks again Nick, hopefully see you only for my regularly scheduled oil changes! Also after my last visit I was advised to do my own air and cabin filter changes, I ordered them on amazon, watched a youtube video, then for 1/4 of the price and 15 minutes of my time had 2 brand new filters and a new set of wipers to boot. read more

I had a run in with this company over summer. The situation I was in gave me a short time span for me to resolve the issue. When I went to Central Service & Repair, they told me they would be able to assess the situation quickly and begin to try and resolve the issue within my short time frame. Within a day to work on the problem, they could not fix it. Instead they left me with a disaster work mess. They bent parts, left parts unattached, and never finished the job. However, I was aware of the short time restriction of the situation. This is what I wasn't upset with. After 1 full day off assessing and attempting to fix the situation, but could not resolve the problem, they gave me nearly a $1900.00 bill. This is completely unacceptable and Central Service & Repair took advantage of our company because they saw "we had money" and ripped us off. They charged us $1,347.30 in labor charges alone. I was able to take the unfinished work to another mechanic place which was able to fix the problem and continue to fix other problems I had with the vehicle. The company who fixed the problems charged me half the price and was able to fix many more problems and give me quality customer service that Central Service wasn't able to provide. Side-note: because of my situation, the vehicle left me stranded without a ride back to my hotel. They would not provided me with a ride to and from my hotel. Long story short, DON'T GET RIPPED OFF BY CENTRAL SERVICE & REPAIR. read more

This is a repair shop that sweet talks you and then screws you! I took my vehicle in and had more problems then before. They will tell you to bring it back and will find a new "different " issue that of course cost you more money This will repeat a few more times and your "$1500" original quote will end up cost you thousands more....SCAM. After I got wise and on the 4th issue and of course being told to "bring it back" by Mike....I took it to another shop and it turned out Central Service put the wrong size belt on. The OTHER shop only charged me for the belt and I'm sure Central Service would of charged hundreds. STAY AWAY.....check the filtered Yelp review and others like Google. I'm filling a complaint with the BBB. read more

Central Service - new belt that CS replaced ($100)lasted 1 week and took it to another shop they told be it was the wrong size $15 fix - Auto Repair Near Me - Addison, Illinois

My family and I have been coming here for a long time. Nick, Mike, and their staff provide great customer service. Mike takes time to explain things to me thoroughly and goes above and beyond. Nick and Mike have both handed me their business cards on separate occasions and said if I have a problem taking my car elsewhere (body shop, dealership for recalls/warranty issues), they will talk to the business for me. Additionally, I never feel as if I'm being cheated or ripped off when I'm here. Every time I come here, even if it's just for an oil change, they take really good care of me. read more

Extremely helpful insight and suggestions when we brought a used car in for a review before purchasing it. After the mechanic spent quite a bit of time with it, Mike spent half hour with us explaining the few issues in detail, so we could be well educated during price negotiations with dealership. We'll definitely be back! read more

Very professional and responsive to any questions I had. Work was done in a timely fashion and done well. I will come back and recommend them to anyone! read more

I wanna say best service in town get your RV fix. Thanks to Nick & Mike! For the help got fix in 2 days you guys are best fix my 6 tire, oil change and also bee nest air filter thank you for the help best service in town get your RV fix. Thank you again get my RV fix on the road again. You guys are best thank you!!! read more

I've had two excellent experiences at this business. Mike is super helpful and always explains each item that I need service on as well as why. Their pricing is extremely fair and each time I took my truck in, the work was completed quickly. read more

Love these guys - super friendly and always take time to explain what is going on with my car, and what my options are. And not once have I ever felt like they were trying to "up-sell" me. Being a female, I HATE having to going to repair shops... All you ladies know what Im talking about - you come in for an oil change and end up with a 3 page list of "urgent" repairs needed for your car... and somehow the most "urgent" of them always end up being the most expensive ones on the list... Really guys?? Urg... But this place is TOTALLY different. I drive all the way from the city to come here and its WELL worth it! Bottom line - I wont take my car anywhere else. Highly recommended :) read more

Thanks Dealfind! After picking up a deal on 3 oil changes (along with other coupons), I took advantage of my first oil change. I was very impressed with the customer service here. Mike took the time to walk me through everything about the deal and my car. I felt like my business was important to them and that's why I'll definitely be a repeat customer. It feels like it can be difficult to find high quality businesses today but this certainly is one. My best friend had been here before me and felt the same way. I highly recommend Central Service & Repair! read more

Scammers. They tell you something over the phone, then they perform extra services and you only find out when you go to pickup your vehicle. They will claim you were confused, there is no way they said that etc...since I'm not the only review stating this....buyer beware. They are not honest read more

I have been taking my mini van to Central Service & Repair for a few years now, mostly just regular maintenance, and am so pleased with how well Mike and Nick always take the time to explain things in detail. We recently had an issue with the door locks on the sliding door, and although that was an expensive repair, I am confident that the job was done perfectly. Several of our friends have had issues with other car shops, and have since become Central Service fans. Thanks guys, your work is appreciated. read more

Not bad.. but don't expect to be in and out on your lunch break. I went in for what I thought was a quick oil change (with appointment) and it ended up taking over an hour to complete. They were very friendly, and I appreciated the time they took to explain possible issues, but they should really find out if you just want an oil change or not, given their widespread-use of coupons. The place reminds me of a local "mom and pop" joint you would find down south. After the keys were dropped off in front and the vehicle was ready, it took 20+ minutes for the woman working in front to complete the "work" she had to do in order for me to pay and leave. It just seems like a very archaic operation. read more

Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business. read more

I love this place. The NICEST people ever. I'm not very educated on cars and have been ripped off a few times. These guys, and lady at the counter are so friendly. They really care. I now come here for everything and won't go any place else. read more

This place is a JOKE! I brought my vehicle in 4 times(same problem/same month) and each time they charged me for something different and still did not fixed it. I don't know if they are clueless or just ripping people off. The original est (for the first time) was like $1000 and left it their for 2 weeks with no return calls from them at all.....finally when they "finished" the finale bill was $3500 and if I don't pay via credit card I wont get my car. After the 4x I took it to another shop and it turns out Central Service put a "loose" wrong size belt(that CS charged me $55 for) that was meant to slip off (said the other shop)..SABOTAGE I'm a MAN and I can only imagine what they SCAM the LADIES...My lawyer is looking into the matter. BE WARNED!!!!!!! GET A WRITTEN ESTIMATE!!!! TELL THEM TO CALL BEFORE DOING ANY EXTRA WORK!!!!!!! BETTER YET......GO TO ANOTHER SHOP read more

Highly recommended this place! Took my Tiffin Class A here and they were awesome. Much better than a Freightliner or Cummins coach care facility. They can do it all from cars to tricks and RVs of any size. read more

There is no one I trust more with my vehicle. I trust the quality of the work and the trustworthy opinions. I know I'm getting taken care of and that I never have to worry when I take my care to Central Service & Repair. read more

I traveled from Champaign to buy a used car and wanted a pre-purchase inspection performed by a neutral party before finalizing the deal. The customer service was exemplary- I've never had a technician spend so much time explaining each point of concern and answering my questions. After the inspection I felt confident in my purchase decision. I highly recommend Central Service. read more

Very good services; not in my local community but found awesome deal on GroupOn and so far, I found it to be worth my time going all the way to this business for oil change and tire rotation. read more

I've been a few times and will go back! They are all about customer service and truth! I had a really bald tire once and they said they just didn't feel right about letting me leave and driving in it. I hadn't gone there for that so it wasn't part of my budget, and they barely charged me for an almost new tire. I felt better about driving after that. They are quick with oil changes, as quick as any Jiffy Lube. read more

Probably the best auto repair shop I have ever been to!!!!! I came for service due to emissions failure and everyone was nice and friendly and informative. Being female, you always feel a little uneducated about cars but they explain everything to you in the simplest way possible!!! My fiancée came and got new tires and a service and he also raved about the service. If you are in the suburbs this place is a definite GO TO!!!!!! read more

It was rush hour at 7:45 and my truck stalled on 355 in the center. I called Central and spoke to a very helpful young lady. She arranged a tow that got to me within 20 min. From there they diagnosed my vehicle and began repairs. Between waiting for parts and the time the actual repairs took, the team at central made me comfortable, had space for me to do work on my computer and kept checking on me. From a customer service stand point they have proven to be top notch. From a pricing point, they met their estimate and it fell well within the guidelines for pricing in the auto repair industry. I would recommend the team at Central Service and Repair any day. Nick, Mike and Team did outstanding in taking care of me and my vehicle. read more

I might go there for general work. Oil change and stuff but I don't recommend them to inspect a Motorhomes. I bought a Motorhomes from a dealer that was close by and had Central Service do the inspection at the dealerships suggestion. After purchasing it I have found major rust on the substructure frame and the fins in the radiator rusted and were blown out by the cooling fan on my first real trip. I believe that the rusty frame could have been seen by just getting under the rv and the radiator rust could have been seen with a flashlight. Their blessing of this vehicle was a major factor in my purchase. read more

These guys are awesome!! We rented an RV, brought it home to load. It was 95 degrees out and wanted to start the generator in order to run the AC but the generator wouldn't start! We called them at 7 AM (most places don't open til 9) and the said we could bring it right in. They eliminated the easy stuff and found that some of the wires were chaffed. They fixed it and sent us on our way - and gave us their card and said to call if we had any issues on our trip. Well we made it 50 miles, stopped to fill the fuel tank, and the RV wouldn't start! We called them and they walked us through what we needed to do over the phone. We are so glad we found them!!! read more

These guys and gals have never screwed with me. They get me in quick and shoot me straight. Even over the phone they give me their working diagnosis and what I can expect. It's like going to a doctor that is extremely brilliant AND has excellent bedside manor. Other garages seem annoyed or put out that they have to work on your car. Central, however, is friendly and happy to help you. This place is the best! read more

A few passengers with mechanical expertise noticed a noise I could not hear and suggested to have the wheels looked at for possible repair of wheel bearings. After some testing the shop concluded the noise was not because of the bearings but just needed to replace the tires that were very chopped up and worn down. With new tires I finally noticed what the noise was about. A month later came back to have brakes replaced. Inspection showed that while the brakes were not worn down it was very close to the point requiring replacement but the hand brake was damaged and needed replacing. When I had to get the same car inspected at another shop I was told the car needed to have a tire rod replaced which that very same shop installed a year earlier. Central Service took some time off their busy schedule to take a look and said there was nothing worth repairing. I was lucky enough to get that issue fixed for free at that other shop since it was still under their warranty. If it wasn't I wouldn't allow them to touch that car again. I'd rather come back here to get that fixed to pass vehicle inspection. The car now runs flawlessly at 125K miles. They make suggestions and repairs that are cost effective to keep the car running in tip top shape. Overall they were very thorough and job well done. read more

They are very friendly and very convenient but have a problem with communication. I received a quote directly from the Owner for a smoke diagnostic---that's all I was shopping around for. But at the time of picking up my car my $20.00 diagnostic turned out to be a $240 bill. No one called me to advise me of what was found on my diagnostic never the less to advise if I wanted the repairs done. So far soo good on the repairs BUT I am very upset that I got stuck with this bill. I was told the Owner never communicated to the staff about the quote he gave me but that they would talk to him and give me a call back. It's been more than a week and no phone call. Am I surprised? Of course not. I did my fair share of research and shopping around with very prestigious/name brand shops but decided to go with Central Service for convenience and good pricing. I canceled my appointment with Midas, which was going to cost me (estimated) half of what I paid here. I should have sticked with my gutt feeling. My co-worker (woman) was in need of a repair to her vehicle and was considering taking her Ford Taurus to Central but after I showerd her my bill she said and I quote "HELL NO". I don't blame her. read more

today 9/10/18 i brought my car in for an interlock installation. i was informed i need my horn on the vehicle to work for them to complete the job. the manager told me it was probably a 20$ horn that may have been missing. about 2 hours later i received the bill. $253.40 for fixing the horn. nobody gave me a quote on hourly rates or an estimation on dollar amount other then the $20 horn. i also found out that they hacked my car and ended up just jumping a wire. didn't even diagnose the problem. he did not budge on price and proceeded to open the front door and tell me to leave and not come back until l had the money to pay. i took my time to think about it and came back a bit later and decided to bite the bullet and pay. when i returned i was told i can only pay cash all of the sudden. i believe at that point the manager was hiding scared in the back room. in order to not confront me. so it was 15 min before closing and i had to run down the street as fast as i could to the closest atm to get cash. the worst owner/ manager i have ever spoke too at any shop. point is don't go there trust me terrible place. read more