The owner is extremely rude. I arrived for my 10:00am appointment at 10:06am after getting turned around by GPS. The first thing he says to me is "It's 10:06, you must be new, my regulars are never late." This rubbed me the wrong way as a first impression, he then seemed to have an attitude with me from then on. He told me to leave the keys in the car and he would get to it quickly, which he did. My kids took the key from the car so I quickly went to give it to him, again he had an attitude. I said "I have a feeling you are upset with me or something, is there a problem?" He stated in a rude tone, "I just don't feel good today but I am forced to be here." I said "I'm sorry, but I'm still not feeling as though I am receiving good service." He said "I told you I don't feel good" I asked for the manager, he said he was the owner. My thoughts are, everyone has bad days and sick days, even if you are owner.. you don't have the right to treat people this way. I felt extremely disrespected and questioned if it was racism because I am a young woman of color with visible tattoos. He was not warm and friendly at all, I ended up telling him I didn't feel comfortable spending my money with his business. I didn't feel welcomed or appreciated as a customer and did not trust him with my vehicle. Note to the owner, respect your customers. They fund your business and life. read more

I needed oil change walked in wanted to tell guy he had to start van in nutral he yelled at me said I couldn't walk on his side I didn't know so I left did not want to get in an argument went back on Saturday he said I needed an appointment this guy is a real a hole the girl was real nice but him a hole I told all my friends what a jerk he was read more

Excellent customer service ,very affordable,easy to find and very fast !! Highly recommended

Whoa!! Mega impressed with Pro-Stop. Will be my go to for the future and highly recommend! Waiting room is the cleanest I've ever been in for an oil change location, bathroom too. Also had a movie playing (and a good one!) and lollipops in the waiting room. Not to mention the air conditioning was nice and cool. read more

Pro-Stop - Waiting room/bathroom - Oil Change Stations Near Me - Lombard, Illinois

Super fast service. They require reservations. That's perfect when you are in a lunch break, etc. just call or text and they can find a spot. Love this place. read more

Cheapest oil change I could find that does not upsell. However, you have to call to make an appointment. I wish it could be done online.

Mike and Megan are awesome. Fast service. No hassle. Cute waiting room. Great price. In and out 7 minutes. read more

Pro-Stop - Oil Change Stations Near Me - Lombard, Illinois

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I have to compliment the company on being polite and by far the cleanest and best decorated waiting area. Sounds like they have a great following. My concern is I have a 2015 Buick Verano and I was turned away for an oil change today. I was told that the issue was that on the Buick has a skid plate covering the oil pan and that there were too many small fasteners to remove. Also, that I had a top mount oil filter. Here is my issue... there was NO ONE else there and I was not in a hurry. This oil change normally costs me up to 90 dollars for the time and type of oil, full synthetic. I have had the car for years and never once have ever been told no by any other service center. I was actually baffled. For clarity, the removal of the plastic pliable skid plate is easy. 4 or 5, 7mm, fasteners and bend down the plate or just use a Pig Funnel https://www.jebiga.com/pig-form-funnel-draining-tool/.The oil filter is easy too. Drain it with provided tool, unscrew housing, replace filter and provided o-rings. While understand that it was not going to be a 10 minute oil change, I still do not understand the reason it was declined. My initial impression was very positive by looks but went quickly sour. Unfortunately, a waste of my lunch break. read more

Hands down the best oil-change business I've ever been to. You're literally in and out within 10 minutes. Staff is very friendly, let you know if your vehicle needs anything else, but never hard-sells the service. Location is easy to drive past but it's definitely worth the U-turn! read more

Probably the nicest waiting room I've ever waited in...for oil change places. It beats the Pediatrician's office waiting room for sure. TV, massage chairs, aromatherapy (which is probably just a Glade Plug-in, but it beats the aroma of tires any day), clean bathrooms. Oil changes--speedy. Service--friendly. I had a problem with the hood of my car not closing properly and I thought I would have to take it back to the dealer. I didn't even mention the problem to the service guy when I brought the car for an oil change. But after driving home, I thought I was seeing things--it was fixed! It was probably some minor issue, but the fact that I wasn't billed was impressive. Nowadays lots of places try to nickel and dime you even for minor fixes; it was such a great gesture and definitely made me a fan. read more

They've become my go to oil change place. This place is not only fairly priced and honest, they're so fast I'd barely sat down when they told me my car was ready. Clean waiting room too. Massage chairs, TV and magazines. No pressure to buy crap you don't need. Good stuff all around. Thanks Pro Stop. read more

This place is great for oil changes and if you just need a bulb changed on your car. It's fast and reasonably priced. Oil change is roughly $21 and bulb changed is $8.50. The waiting area has coffee, TV and massage chairs. read more

Don't go here if you plan on using the $20 Yelp coupon. When I showed them their coupon on their Yelp page they said they didn't know it was still there said that they don't honor that coupon any longer. So I paid about $47 for an oil change and a splash of anti freeze. How did they not know about the Yelp coupon when they are the ones who put it there? read more

I've been looking for a new place to take my car for an oil change, since the one by our house closed down. A little hard to find, but was a great experience from the moment I pulled in. Nice waiting area, and they were very up front with their prices so that there is no confusion. Plus, everyone was nice and treated the customers very well. I will definitely be back. read more

Walked in on a Saturday afternoon for an oil change. They got my car in right away and I don't think I waited more than 15-20 minutes. The waiting area is nice, the guy who took care of me was pleasant and the price wasn't too bad. They didn't try to pressure me into additional services which is good. I will definitely go back. read more

Best oil change place ever!! Nice chairs, tv, clean, friendly and reasonably priced! Wish there was one closer to our house.

This is the best place around for an oil change. Very quick (in and out in less than 10 minutes), priced very reasonable (under $30), very friendly and no pressure for additional services. I recently had my oil changed here and they pointed out that my coolant level was low. I let them know that I could top it off myself and they're totally OK with that. On top of that, Mike keeps this place is immaculate inside and out. Very nice experience all the way around. Check them out. read more

Fast, clean, you feel like they've taken good care of your car, and they don't try to pull one over on you. Can't ask for much more than that. read more

EXCELLENT service! I HIGHLY recommend. I have been going here to have my oil change for years. Very trusting, not trying to sell items you don't need like other oil places do. I just recently purchased new car and wanted to make sure they would have oil needed. Very honest people with homey atmosphere no chain store feeling! Prices very reasonable, was happy I stopped by this morning for my first oil change on my New GMC!! You can not go wrong for using this shop for your car maintenance. My family brings all our cars here! read more

Been coming here for years and am always pleased with the clean facility, fast service, and fair price. What else is there to ask for in an oil change? I would much rather support a local business than corporate oil-change chains any day! read more

Best oil change hands down. Their waiting room is super comfy but you really will only spend 10 minutes there tops. This place is the best and checks every box. Great oil change, quick, friendly staff, inexpensive, and clean and comfortable waiting area. I got a new car and used the dealership for oil changes and learned from my mistake. I recommend this place to friends and coworkers and they are hooked. Seriously, go here for an oil change. It makes oil changes a chore less chore. read more

Getting an oil change sucks. Let's be perfectly honest with ourselves. It seems your choices are, pay less at more general mechanic and wait at least an hour for them to get to it, or go to a ten-minute place and pay a hefty sum. And of course there's a good chance both types of places will give you hell if you dared go a mile over 3,000 since your last change (as if most of us don't know that 3,000 miles is a joke meant to trick people into getting more oil changes than they need). Or they'll find all sorts of other things "wrong" with your car, in hopes you'll drop a few hundred for what was supposed to be a 20-40 dollar trip. That's why Pro-Stop is actually pretty great. It's the best of both the mechanic oil change and the quick lube without any of the bad stuff. For about 25 bucks, they'll change your oil in about ten minutes. They'll recommend some other services for things that are usually good to get taken care of, like getting your antifreeze/coolant topped off or getting your air-filter replaced for reasonable prices, but they'll never try to pull the wool over your eyes and try to get you to pay for some pointless snake oil treatment for your car. Also, ladies, they actually have a female mechanic there, so you can rest assured this isn't the type of place that thinks women don't know anything about cars and will fall for anything. I've been here a few times, and while it's not the absolute cheapest option, the price is reasonable, especially for the service you receive. And not having my intelligence insulted is definitely worth a few extra bucks. read more

I'm in and I'm out in no time. They check the fluids for me when I ask and are always very nice. If anything needs to be topped off, they let me know so I can keep an eye on it. They never try to upsell and I feel taken care of when I leave. And, they even responded to my question on Yelp. You can't ask for more than that. read more

Fast service is correct. They are so fast that Megan left my air filter housing opened on my 2010 Mustang, even after I told her oil change only. She was so fast that her intentional, maybe? Mistake cost me $28 for an oil change and $250.00 in repairs. Consumers beware! Stay away from this place. I had my Mustang for less than 6 months and this was the ONLY place under my hood. When confronted Megan made multiple excuses and Mike, well he thinks no one will SUE but guess again. This is a Shady Shop people. Be careful. Do not go here for a FAST SLOPPY oil job! read more

I tried them for the first time last week. Fast service, no BS, good price, they didn't try to sell me anything I didn't need. I worked as a technician and in management at car dealer service departments for 14 years, and I was really impressed with Pro Stop. Highly recommended. read more

Getting my oil changed is not on my list of fun things to do. This place is so fast, clean and the people are so friendly. It's even decorated for the holidays which I love. In fact when I sat down for the 0 minute oil change Home Alone was starting! I would highly recommend this place. There's no pressure and they certainly don't intimidate you into things you don't need. read more

I have been going to ProStop for over 10 years. They are by far THE BEST place around. I have a bit of a drive to get there, but so worth my time. They are quick, super nice people and dog lovers. I bring my dog with and they always give him a treat and they remember his name. The waiting room is beyond comfortable and always decorated so cute for the holidays. I wish more places treated you like this and they looked so good. Not only that but they are always helpful and I never feel like they are trying to sell me something I don't need. We need MORE places like this one!! read more

These guys are fast, the place is clean and they don't rip me off and try to press the up charges. I appreciate honest places that don't make me feel like I'm going to get worked over just to complete basic car maintenance. read more

Great staff, great pricing, great waiting area, just great everything. I should come on here and take the moment to rate more A+ local establishments and should have done this years ago for Pro-stop. You will not regret taking your business here rather than some big-chain to get your oil changed or other oil/lube/filter/etc. type of car necessities. read more

I have been going there for the past few years and thought it was time to write a review. I have been to big oil chains and small shops and they all try to upsell their oil changes. Pro Stop will only let you know if they find a problem with something. My last visit they were able to do the oil change with my sleeping child in the car. Then to our surprise they left two Easter eggs filled with candy in the cup holders for the kids. I have told several friends and family about them that now go there. I would highly recommend this shop. read more

I have been coming here for my oil change now for a few years. I figured it's about time I wrote a review. AMAZING is one word when I think of this dynamic duo. Always quick and efficient with very reasonable prices! They always take the time to answer a few of my questions about my car even though it had nothing to do with the oil change. 3 thumbs up if I had 3!! Go to pro stop you won't regret it. read more

Needed a new oil-change place since I'm unhappy with other ones I've gone to. My sister recommended this one, and although a bit out of the way I'll definitely go back! My oil cap was broken and Mike tried looking for a spare one which they didn't have. Since he didn't want me to drive off like that he let me borrow the cap from his vehicle.. who does that anymore?! I went, bought a new cap and immediately returned his. It's the small things that qualify as excellent customer service.. thank you! read more

I've been taking my car and my wife's car here for about a year now. I've been to all sorts of oil locations, and recently the corporate shops have really jacked their prices up, and try to compensate by offering "coupons" to make you feel better about getting a $40 conventional oil change. If you do an oil change on your own you spend less than $20 plus your time. At Pro-Stop, it is only $25, and they change the oil super fast. Their attitude is fun-loving and they make you feel at home. The last time I went is what prompts me to write this review. I have had newer, premium wiper blades on my car for only a few months, and they have only caused me problems. The female tech noticed this issue as well and I said they were relatively new, and she just wanted to see if their blades worked better (even though you are paying a bit extra to get it from the shop) without obligation to buy them. They worked like a charm and I immediately had her install the blades. With winter approaching it is a breath of fresh air. Most oil places will also push all sorts of services on you. I had to ask THEM if my air filter was ok because I hadn't checked it in awhile. She said it was fine and it did not need to be replaced. I will continue going here! read more

Fast, fair oil change with no pressure for add-ons or services you don't need. I live very close and wouldn't dare think of going anywhere else. I have taken both family cars here, and recently, took my Kia Soul for it's first change. As always, fast, friendly service for a great price. After leaving and parking car in garage, I came back to car the next day and realized I had a small oil leak spot on the concrete. As this was the first oil change, I thought maybe the filter or seal was bad. I took it back, they checked it out, and told me that the drain plug gasket was no good ( they usually last a year, but heh, it's a Kia from South Korea ). They replaced the gasket for no extra charge, and I was only there 5 minutes. This is the definition of excellent customer service. Honesty goes a long way in my book, and they have earned my business ten times over with this gesture. Do yourself a favor, take all your cars there, support local businesses, and rest assured, you're getting the best!! read more

Very fast service. The guy who helped me was very friendly and did not try to persuade me to buy something I didn't want or need. Got an oil change and waited in their comfy waiting room. I won't go anywhere else to change my oil again! read more

Very nice folks, with a comfortable waiting area and fast, reasonably-priced service. They left some Easter eggs with candy in the car for my son, who was quickly consoled after banging his head on the counter. Note that the yelp location (powered by Apple maps, apparently) was over a mile away from the actual location! read more

This place is good..they dont pressure you to buy things you dont need..like Jiffy Lube. Mike and Andrew are great!!