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    Reliable Car Source

    4.4 (16 reviews)
    Open 10:00 am - 8:00 pm

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    Review Highlights - Reliable Car Source

    Right away Abe took control of things and within three days he found me a car that was beyond what I expected.

    Mentioned in 12 reviews

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    Advantage Chevrolet of Bolingbrook

    Advantage Chevrolet of Bolingbrook

    3.4
    (33 reviews)

    This dealer is amazing Andre and Michael all worked with us to give us the best deal. We love our…read morefirst electric car. The team is so down to earth we truly came away with some friends.

    Buyer Beware: Deceptive Pricing and Classic Dealership Games…read moreWe drove two hours from Wisconsin to inspect an advertised pre-owned truck at Advantage Chevrolet of Bolingbrook. After calling ahead, the dealership explicitly assured us the vehicle would be prepped and ready for a test drive upon our arrival. Roughly 40 minutes before we arrived, a salesman named Raul Rosales called to inform us the truck was actually off-site at a detail shop. Because we were already over an hour into the trip, we agreed to go with Raul to the detail shop to inspect it. The truck had only 12,000 miles and appeared to be in great shape. To save time, we decided to head back to the dealership to work through the numbers while waiting for the truck to be brought back. That is when the experience devolved into a masterclass in classic dealership runarounds. We gave Raul an initial price we were willing to pay, initiating a tedious cycle of endless back-and-forth waiting. When he returned saying they could meet our price, I noticed a forced "protection plan" added to the breakdown. I insisted it be removed, so off he went. When he returned, I spotted a separate $900 detailing fee. When I pushed back on that, he returned stating they reduced the fee, but they had quietly raised the baseline vehicle price--resulting in a net price increase of roughly $500 over what we had originally agreed upon. Exhausted from the long drive and over an hour and a half of dealer games, we reluctantly accepted the adjusted figure just to move things along, and Raul left to set up the final documents. Looking back, I deeply regret accepting that price--a detailing fee should never have been tacked onto an advertised price in the first place. We then waited another 30 to 40 minutes for the truck to return from the detail shop so we could finally test drive it. While the vehicle drove well, completing the purchase took another half hour, including a requirement to unlock our TransUnion credit report even though we were paying in full by check. Finally, we met with finance manager Tim Hosek to sign. What followed was a heavy pitch for extended warranties, followed by a rushed signing process where the final figures were glossed over completely without a transparent line-item breakdown. The following day, I thoroughly audited the paperwork. To my dismay, I discovered we were charged over $1,000 above our agreed-upon price, along with an extra $275 artificially added to the licensing fees. I have attempted to call Tim and dealership management to resolve this discrepancy, but they refuse to return my calls. I have now filed a formal complaint with the Illinois Attorney General Consumer Complaint Portal and the Better Business Bureau. If you're financing through this dealership, double-check every single line item before you sign. Their primary strategy is steering your attention toward the monthly payment figure while quietly padding the back end with hidden dealer fees, mandatory "protection plans," and shell-game price increases. Because interest rates and loan terms can easily disguise hundreds--or even thousands--of dollars in tacked-on costs, make sure you demand a itemized, line-by-line total cash price breakdown. Do not sign or rely on verbal promises until every single fee matches what you explicitly agreed to pay.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.4
    (50 reviews)

    I'm extremely disappointed with Firestone's handling of my warranty situation. I purchased tires…read morefrom Firestone under the 90-day buy-and-try satisfaction guarantee, which clearly states that I should be able to return or exchange the tires if I'm not satisfied. Here's the problem: I tried to return them three separate times within the 90-day window, but every time I went in, they didn't have the tire in stock. I was told to come back later, and each time, they still didn't have it. Now I'm just six days past the 90-day period, and they're telling me the warranty no longer applies--despite the fact that it was Firestone's own inventory and scheduling issues that caused the delay in the first place. This is not just frustrating--it feels dishonest. I played by the rules. I made multiple good-faith attempts to resolve this within the warranty period. Now Firestone is hiding behind a technicality that they created. If this is how they stand by their "satisfaction guarantee," then it's clear that the warranty is more of a marketing tactic than a real promise. This is the kind of experience that makes customers lose trust. I'm asking Firestone to do the right thing and honor the warranty. If they don't, I'll make sure others know to think twice before relying on their guarantees.

    I replaced my steering rack and pinion myself and needed a wheel alignment afterward. Joshua found…read morea transmission leak and was super helpful. The alignment came out perfect, he even fixed my slightly off center steering wheel. Another shop told me I would also need to calibrate the steering angle sensor and pay extra for it, but here they did not mention it and it was not needed. Everything turned out great. The price was very reasonable. Unlike other shops like Midas that told me to fix part of the problem myself, which is completely ridiculous, he handled everything so my car drives straight now. They did it very quickly too I called ahead and had everything done while I waited in just about an hour to an hour and a half. I will definitely come back again. Huge thanks to Joshua for showing where is the leak at!

    Ebuy Motocars

    Ebuy Motocars

    1.0
    (8 reviews)

    WARNING UPDATE AS OF 2/25/20... I JUST FOUND OUT THAT THESE CROOKS SET UP A FAKE DEALERSHIP IN…read moreLEMONT, IL AND ILLEGALLY SOLD MY CAR FOR $6,000 WITHOUT THE TITLE!!! BE ON ALERT FOR THESE FAKE POP UP SHOP DEALERSHIPS TELLING YOU THEY WILL GIVE YOU THE TITLE LATER.. ITS A SCAM. ITS EBUY MOTORS! I DO NOT KNOW WHAT NAME THEY ARE OPERATING UNDER NOW!!! UPDATE!!!!! TODAY IS 1/18/20.. WE DROVE TO EBUY MOTORCARS AGAIN TODAY LOOKING FOR THE VEHICLE WE TRADED IN THAT THEY HAVE NOT PAID OFF AND WE FOUND OUT THESE SCUM BAGS JUST GOT RAIDED 3 DAYS AGO!!!! DO NOT DO BUSINESS WITH THESE PPL!!!! That sat and laughed and cracked jokes with my husband while he was in the "process" of buying a car from them. After they sold him the car they went GHOST on all of their promises & my husband's phone calls. They promised him a 2nd key fab, full detail on the car he purchased as well as a 2nd vehicle we own and they promised to have our rims chrome coated all free of charge. To this day... no 2nd key fab, the "detail" was a joke and waste of our time.. we picked the car up it was still dirty as if they just let the car sat there for hours, my husband asked about the rim job the salesman promised and they played dumb like it was never said. Nor did they detail the second vehicle (which would have been joke as well I'm sure) . Also, we traded in a vehicle for the newer one.. mind you, this was weeks ago.. we got a email from our finance company our car we traded in STILL has not been paid off yet.. even though they have received their check and paid in full. Now we face a late charge on our credit. My husband has been calling repeatedly, the salesman is screening his calls telling them to say he is with a customer. When my husband said he was going to come there with the police, he called back in 5 minutes! BAD EXPERIENCE with these people all the way around! RUN don't walk and do business somewhere else. We will NEVER do business with them again and will make sure non of our family or friends do business with them. I wish my husband had gotten allthose FAKE promises in writing, being that he is an honest guy, he took them for their word only to find out they were blowing smoke just to get the car sold!

    one week after purchasing my car, the transmission started giving out, I returned the car with in…read morethe time allowance and they refused to refund my down-payment...kept giving me the run around.. this buisness is so Shady.. do not shop here, I repeat DO NOT SHOP HERE!!

    Reliable Car Source - car_dealers - Updated August 2026

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