Honest and helpful over the phone. They didn't have used tires in stock for my size, but were…read morequick to quote a new tire price and refer me to a nearby business with tons of used stock.

I rented a truck for moving (from a different facility) and the tire looked low/cab was shaky. I…read morecalled Melissa at Ruby Street Tire and she got us in right away. She confirmed the inner tire was bad and quickly changed it, and also completed a full check of fluids and other tires to make sure our long distance drive would be safe. Absolutely wonderful, honest people. I highly recommend!

Courteous, on time, thorough service. Good to know someone to maintain my car who is worth the…read moretrust.

Paul is a GREAT manager,Erick is the best,very honest, and the other guy is good but still…read morelearning. I rate the whole place A++++++++++

I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

My 2023 Pathfinder was in for an oil change about a month ago. Last night, while attempting to…read moredrive my daughter to Mayo during an emergency, the engine and oil lights came on. Integrity asked us to bring it in immediately. Upon inspection, the car had blown a gasket. Integrity is fixing this for us for free today. After all that we've been through this week with my daughter being in a car accident and the secondary emergency for a pre-existing condition, I cannot emphasize what a blessing this is. Thank you for taking care of us when we most needed it. There is no better place to take your vehicle.

I am extremely disappointed with this place…read more I bought tires in July 2025 and had them installed here with no issues at all. Everything was supposedly "perfect" at that time. Yesterday, my daughter -- it's her SUV -- had ONE tire losing air. I told her to go back because the tires have a warranty and simply get the leak fixed. Instead of repairing the issue, they told her one rim had corrosion and that the "best option" was to replace ALL FOUR rims for $700. She went in for a simple leak repair on ONE tire and walked out spending $700 on four rims she did not plan to buy. Because she doesn't know much about cars, she trusted what they told her. That is not right. When I spoke to the manager, the only thing he said in their defense was that "that was the option she chose." That was his entire explanation. He also told me he has been "helping people for 30 years" and that this is what they do with all customers. That response was unbelievable. Instead of taking responsibility or even acknowledging the situation, he completely dismissed my concerns. If this is how they treat customers -- especially those who don't know much about cars -- that is a serious problem. Offering the most expensive solution right away instead of attempting a simple fix first feels misleading and predatory. I have already filed a complaint with customer service. I expected honesty and integrity, not pressure tactics and upselling. Very disappointed.

Horrible customer service. The cars waiting for air check were not acknowledged. 4 cars, 2 left…read more... I called their number and was never picked up

My experience went great! I was recommended to come here by Christopher P., he was very helpful and…read morefriendly to help find the right tires! They replaced my 2 rear tires for a very good price in the area. They also finished pretty quick I wasn't waiting long at all, went to a store nearby and it was ready when I was back, overall great experience!

this is a tire sales place trying to do service poorly. waits so long it's an entire days wait…read more staff unless your buying tires over the phone, is useless, unhelpful, slow, and all they try and do is sell you more. but why buy from a place incapable of doing service. they are so bad you can't even leave a review on their website. yet they claim 97% happy yeah from when three years ago. that's deceptive business practices and fraud. ridiculous how far they have fallen from their core mission.

Great service and great prices. They've really helped me…read moreout with hard to find tires at a great deal. If you need used tires, tire repair or automotive work, I highly recommend them.

I was able to get my brakes, pads, rotors and calipers done AND get used tires the same day I went…read moreto 'check' if they would be able to service my vehicle. I was in and it very quickly and all for a very decent price. I also found out they do more than tires so I'll be back soon to get the rest of my repairs done.

Another great experience at Belle Romeoville. Vehicle was hard to start or no start intermittently…read moreand dying out at intersections. Chloe got us in a day earlier than the scheduled appointment. The technicians diagnosed the issues fast and accurately. Chloe was great at keeping us updated on the estimated cost and completion time. Anyone in the Romeoville area should go to Belle Romeoville for their Vehicle maintenance and repairs. Great team over there.

Great team and very professional the price very compatible quick and clean I would recommend this…read morebusiness

Got a flat tire and this place was wonderful. Went out of their way to get the replacement tire…read morequickly so I wasn't stuck waiting. Fair pricing and really speedy, attentive service. Tire was repaired perfectly, would recommend.

Excellent work and they make you feel comfortable. Junior was great and communicated with me every…read morestep of the way. I had to get a lot of work done and he showed me the old parts to ensure I wasn't getting ripped off. There is a reason this place gets the ratings it does. I wish I would have found them sooner! If your debating taking your car here, the debate is over, take it there and you will be in good hands.

Great service and quick. Very friendly. They stayed opened to help me. Only issue is that it is…read morecash only. They do not accept credit cards or Zelle. Luckily there is an ATM around the corner.

From the owner: Get new or used tires at unbeatable prices with expert installation. Fast, friendly service. Visit…read moreus today!

Front end chattering on my 2016 equinox with 140,000 miles. Kevin said common issue with stabilizer…read morebushings on front end. He had may wait nearly an hour or little over and it was done and fair repair charge. Car drove off like new and nice and quiet. GREAT REPAIR!!

Wonderful business. I'm from California. Had tire problems in Nevada. Made it to Illinois. Decided…read moreI needed the tires looked at and found Morris Tire on Yelp. Great place.