Scumbag, crook, thief. Gave money for parts, said he did the work, but never did. Do not trust…read morethis person or business, you will be sorry. https://spiderscyclewerks.com/ - I can't even rate my experience with 1 star, that's how bad it is, but unfortunately 1 had to give it one star in order to post this comment. Looks like others have had the same experience.

So i gave my bike to spider nov 2025 ,i gave him $2500 to order my zipper marrlli conversion kit,i…read morejus received my bike back still not fixed due to closing of his shop i calld dwn to zipper to see about my kit and they informed me spider never ordered my kit and ran off with mt money, luckily i got my bike back,persuing legal actions if anyone has gotten scam by spider please comment thank u

Let me start by saying I am a person that reads the good and the bad reviews before making a…read moredecision on whether to use a business or service. I read some of the reviews from Ginas and I have to say overall I disagree with some of the bad reviews. I live an hour and a half away and I just wanted to get the out the door Price before I made the trip over there to take a look at their inventory. I was transferred to JB who gave me all the upfront costs and the out door price without hesitation. He was upfront and honest every step of the way. I came to look at one of their units with a check in hand. He treated me no differently, even though I wasn't going to make them any interest off of a loan. JB was amazing from the first moment. Even found a unit in the exact color I was looking for. Threw in an extra key fob. The entire staff was very nice and welcoming. Shout out to the guy in the back that was setting up my slingshot. There are supposed to be three of them on staff usually and he was the only one there that day so I know he had a lot going on, but he knocked it out real fast! I was so happy with the entire process from start to finish. I will definitely be bringing my slingshot back there for all my servicing needs.

Bought a 2919 Indian Chieftain Darkhorse from Gina's at the end of January. Went there on a…read moreSaturday to check out a bike I saw online, but found one that I really fell in love with. I was dealing with Kat (the saleswoman) and told her what I needed to get for my bike on a trade. She looked up what the bike was worth and what they were selling for in the area and did not think it would be a problem. I told her I would get back to her. I left and a short time later I reached out to her to see what she could, if anything, on the price of the bike I was looking at and run some numbers to include the trade. A little back and forth and we came to an agreement. She sent it to me but said she had to wait until Monday to get confirmation from the sales manager or the general manager, both of whom were out for the weekend at an Indian convention. Monday came and she reached out to me to tell me her general manager agreed to the deal. I thought all was good to go. But, on Tuesday (I believe it was) enter the sales manager, Cody. Apparently, he overrode what they general manager agreed to and said they had to "back down" on the deal. So, I had to start again. Turns out I had to pay 600$ more than originally agreed upon. The one thing he said sums up his whole attitude, "I can sell that bike all day long at that price, and we haven't even got to the season yet". Oh, they then put my trade up for sale for more than 3 times what they gave me for it. What a shame. Now when people ask where I got the bike, I tell them I bought it locally but that I do not recommend going there. First thing I did was take off the Gina's license plate holder. If it had not been for the fact that I really, really, wanted that bike, I would have definitely walked away (ran away). Dealing with Kat and Tammy (the finance lady) was a pleasure, but that was the only bright part. Also, absolutely no follow up from anyone.

we went in to have 2 helmets looked at because issues. After talking to the guys and the price we…read moregot, we walked out with 2 new sedici pro 7 mesh 60 helmets. couldn't be happier with the service and upgraded helmets.Cyclegear is the place to go for all things for you and your motorcycle.

Not a huge shop, however well stocked. I needed to get some protective gear. I've looked around at…read morea few places and was able to find a jacket that not only fit me but fit in the right places. Elbow pads need to sit at the elbows, not below. They also carry a wide selection of leather gloves, being a female I need smaller gloves, many cycle stuff just carry gloves for men, even a small won't work for me. I also bought my helmet here a real good selection of those. I do wish they carried more boots. Helpful and knowledgeable staff, this is key to making sure you're buying the right size for protection.

I had an outstanding experience at Harley-Davidson in ChiTown (Chicago). When I arrived, the staff…read morewas gathered near the entrance for a meeting, but they still greeted me warmly as I walked in. They have a wide variety of apparel for both men and women, which made browsing even more enjoyable. While I was looking through the ladies' section, a staff member came over to check on me and ended up helping me pick out a few items. She was friendly, patient, and genuinely helpful. It wasn't until I went to check out that I learned the store had been closed the entire time. Even then, they never rushed me or made me feel like an inconvenience. They still allowed me to complete my purchase--something I truly appreciated since I'm from out of town and always pick up Harley shirts for my boys who collect them from different states I travel to. They could have easily turned me away, but instead they went above and beyond. This dealership delivers top-tier customer service. Highly recommend!

One of the worst experiences of any business I've interacted with…read more Service took them two full weeks and all communication was initiated by me, including discovering the bike was ready for pick up. I received exactly zero inbound calls or emails initiated by them. I believe they over charged me for labor. I asked them explicitly to call me if anything extra was needed and they ordered a part without calling me. Not stand up guys. Store was completely empty both times I was there. Also, judging from the name you'd think it's close to Chicago, but it's over an hour away.

Dave put in a can for me. He was really informative and knowledgeable of my bike and it needs to…read moremake her fast as shit! Soon as I hit the throttle I knew immediately where my money went! Dave's a Great Guy! I will be bringing my bike to him from now on!

South Side does all the work on my families' scoots. Dave's a phone call away when we need work…read moredone, and a trailer to accommodate a pick up if necessary, and their turn around time is always prompt!

Awesome service! Professional, passionate, competent, qualified, certified, friendly, reasonably…read morepriced, what else is there? - Mike's Motorcycle Towing

Had a chance to drop my Harley off at AlleyCat last week and I am extremely pleased with the work…read moreand results. It is easy to see that Greg, the owner, cares about each and every bike he services and has a true love for what he does. He took the time to inspect all aspects of my bike which had not been serviced professionally in a few years even though I was just looking to get my fluids changed. He made recommendations for fixes that I wouldn't have even thought of and I am extremely glad he did. Brakes are now working perfectly, gear shifting is smoother and riding is so much more enjoyable. If you are in need of service for your Harley, Greg and AlleyCat Motor is the place to go!

giving them a better rating because, I recently had to bring my scooter back to Rich's Yamaha, and…read moreto make things short, they did me a solid which I didn't expect. However, the service department still needs to communicate a bit better, really call to keep your customer updated.

Had an issue with poor fueling and check engine showing. They reset the TPS and it runs and idles…read morefine. THANK YOU!!!! Highly recommend their service.

I brought the wheels off of my Harley Davidson to Surface to have new tires installed. (I also…read morebrought my own new tires) Matt helped me carry my stuff in and then asked me to stop by in the am to pick them up! I showed up the next morning and everything was finished and ready to go. Excellent shop to deal with. Thanks guys!!!

Would highly recommend. Bought n had a rear tire installed on my bike. They worked me in n out on…read moreshort notice fast. That was great since I was working 12 hr days on midnights.

Great guys to work with. They took great care of my bike and made some honest recommendations. I…read morehighly recommend!

I always get quality service & reliable advice how to maintain or repair my bikes. Reasonable wait…read moretimes with some potential delays due to them always being busy, but always professional and friendly. You pay for what you get, and I never have a problem paying them for custom service that is reliable. Owner Joe will literally pull up parts/issues & educate the reason why there's a problem or the cost. Other shops treat you like you're optional, they treat you like family.

I have owned my 1975 Honda cb550 for the better part of 25 years. It is an antique. I was shopping…read morefor a mechanic because there is no way I was letting some 18 yr old right out of school work on my bike. These guys are the real deal and they know how to make them run right. I just got my bike back from them and it has not run this good since the day I got it. (Probably better the carbs were never adjusted to the custom pipe that was on it when I bought it) The price ?. Completely fair. The amount of work my bike needed required patience and it was totally worth it. I only know what my needs were and this shop exceeded them. I would recommend them to anyone in a similar situation.

BEWARE!! DO NOT DO BUSINESS WITH THIS PLACE, THEY WILL SCREW YOU OVER! If I could give zero stars…read moreto this business I would! This is the ABSOLUTE WORST SHOP!! The owner Charlie is highly unprofessional, terrible customer service and ZERO business integrity! My husband and I purchased an ATV from the owner Charlie this past winter, upon purchase Charlie agreed that there was nothing mechanically wrong with the bike. The bike started having mechanical issues almost immediately and had been back and forth to this shop for repair but every time we get it home something breaks down within 24hrs or less. We recently took the bike back to Charlie for repair in late April 2026. I am writing this review on June 30, 2026. CHARLIE and his workers have given excuse after excuse as to why he has not done a diagnostic assessment of the bike. After the shop completed the diagnostic repair he stated he would order the parts and have the bike completely fixed the week after Memorial Day. The day came and went the bike is still not repaired, now he claims he needs parts again, they sent the wrong part etc We have had to call the shop every day to check the status of the repairs only to be given another EXCUSE!! CUSTOMERS SHOULD NOT HAVE TO CALL YOU EVERYDAY FOR THE STATUS OF REPAIRS, especially when you have had the bike for repair for OVER 2 months! Last week the shop and owner Charlie stated he had all the parts and committed that the bike would be ready Wed, July 1st, by and today the owner Charlie started yelling at him over the phone and said he did not want to be bothered, he had other customers and HUNG UP THE PHONE! We drove from Chicago to Orland to attempt to speak with in person, he became extremely irate, began yelling and screaming at us waving his hand in our face telling us that he had other customers and other jobs and that we should just leave. I became extremely uncomfortable with the way in which he was aggressively, yelling and waving his hand in my husband and my face and I started filming the interaction. The owner CHARLIE and his staff became even more irate, aggressive and threatening when he saw that I was recording the entire interaction. The police were called to deescalate the situation and Charlie again committed to Orland PD to having the bike ready "next week" . The situation sucks because he has broken the bike down mechanically and it will cost us even more time and money to try to get the bike to another shop for repair for the terrible work CYCLES R US has provided. Since dealing with CYCLES R US and the owner Charlie, my husband and I have learned this shop has a terrible reputation with many customers, particularly customers of color. The owner is highly disrespectful, rude, unprofessional and dismissive, when you respond to his antics he will become irate, aggressive and call the police as a tactic to either not finish the work on your bike or to try to keep your property and sell it to make a buck! I find this business discriminatory, disrespectful, unprofessional, and the work and owner flat out SUCK! I will include as much video and photo of the terrible interaction we experienced