This place was awesome. Everybody is very knowledgeable and friendly. I took my bike there, and I…read moregot it back in a timely manner and a very decent price.

From the owner: High-End Audio for Harley-Davidson 🔊 Custom sound systems…read morethat turn every ride into a concert. 🔧 Expert maintenance + tire service. 🛞 Big Wheel Bagger specialists – 26", 30", 32" builds dialed in. Your Harley deserves the best—hear it, feel it, ride it.

Called over and asked if I could get an oil change while I waited? "No problem, we'll squeeze ya…read morein." Stood there and watched everything with an interest in maybe DIY next time. Was I asked to wait outside or in office? Nope, we talked bikes for about an hour and these guys answered questions as if I'd paid for a class. Nice people, fair pricing, and solid professional service. Not many, if any, good bike shops around this Northside area of the city, especially one that will do the work that day. Five big stars for the guys at EPM!

I brought my Suzuki motorcycle here for its 3k mile service. Mike and his team gave great serivce,…read morewere straightforward/honest, friendly, and responsive. They tuned the bike up making it a better ride and ready for the riding season. I highly recommend coming to them for your motorcycle service/repair needs.

I brought two of my bikes over to Malaprop recently to have some work done on them. They are…read moreexcellent to work with, the work was meticulous and the pricing was great. Extremely happy to have them in the city! Both bikes were in and out exactly when they promised and I have no hesitation highly recommending them to anyone looking to have work done for routine maintenance, upgrades or modifications. The shop is really cool and almost looks like they had an architect design it. Check out the Elvis when you're there, almost worth a trip by itself.

From the owner: Custom Motorcycle Builds & Serviceread more

Best motorcycle shop in Chicago -- hands down!…read more Brought my XL883N Iron to Federal Moto and Mike and the guys absolutely knocked it out of the park. What really blew me away -- they took me in with no appointment, had my bike done within an hour, and still left me with plenty of riding time for the day. From drop-off to pickup, the communication was clear, the work was thorough, and the attention to detail was exactly what you'd want for a Sportster. These guys genuinely care about their craft and respect your time. If you're in Chi-City and need someone you can trust with your ride, look no further. Federal Moto is the real deal -- won't be taking my bike anywhere else!

Chris is THE BEST bike mechanic I've had the pleasure of working with. He's well informed, and…read morecommunicates exceptionally. If I can't do it myself, Federal Moto will.

Unfortunately this "motorcycle mechanic " Johnny on the spot failed to meet any reasonable…read morestandards when it comes to bike repair. Paid $1800 for a new drive train belt (original 27yr old snapped) "magnum clutch cable, throttle and idle cables", rear brake caliper install w fluid but Lukas ultimately failed when he didn't adjust the clutch cable leaving me struggling on the way home and in horrible weather and to top it off I Almost died on the way home and now Harley Davidson will be picking up the bike and doing what he should have done. We will be disputing the with the credit card company at least for the work not performed. Not a good mechanic if one values their life. STAY AWAY!! He was informed and thought I should bring back the bike to him at my own cost. Very disappointed

From the owner: Specializing in the vintage and iconic. All repair services on all bikesread more

I'm a first-time motorcycle buyer and I had a great experience with Chicago MotorWorks. The…read morepurchase was quick, straightforward, and stress-free. I bought a 2023 Triumph Scrambler 1200 XE Chrome Edition, and they made the whole process feel easy from start to finish. Huge shoutout to Bob--he was incredible with communication, answered all my questions, and kept me updated the entire time, especially with shipping and delivery timing. Everything happened exactly how they said it would, and I felt taken care of the whole way through. If you're looking for a smooth buying experience and people who actually follow through, I definitely recommend Chicago MotorWorks. Thanks Guys the bike landed safe and sound on time all the way to Cali

I previously left a high review as a client who not only purchased a motorcycle from them, but used…read morethem for service. After my last experience with them, I will never bring my motorcycles back to them for any type of service. As a repeat client, it shouldn't be that hard to set up appointments, but their communication is horrible. It literally took me three weeks to get back to me. It is next to impossible to actually reach someone direct. You are always told they're on the phone or meeting with someone and then it could be a day or three days before someone get back to you. The only person who was responsive in of both in my previous experiences recently was Jordan. For this recent experience, I was adding crash bars to my motorcycle a newly acquired Triumph, resolve a service light, handle three nationwide recalls, and get an oil change. To their credit they did a nice job on equipment install. One recall with for replacing the back tire and the other recall with bleeding the clutch for a known issue. They got back to me that Triumph could not get me a replacement tire timely but would cover the cost of a new tire which they provided. They did put on a new tire with a 2024 date stamp. I was contacted about getting service and they recommended changing clutch fluid even though the bleeding the clutch was one of the covered recalls. It was at that point I said deliver my bike without adding anything else. I have other mechanics that can do oil changes. The kicker is that after they return my bike and as I was putting it in my garage I noticed that scratched one of my black side aluminum side panniers. I immediately sent before and after photos indicating the fresh scratch (with black marker that someone tried to conceal) It's 3" long and quite visible. It's not with replacing but just bothersome. Jordan was very responsive and got back to me that they didn't know where that could've happened. Noah, who picked up and dropped off the motorcycle took video recordings both times and I asked them to review. I've yet to hear back from them. It has been exhausting dealing with them. If you're looking to purchase a motorcycle, I would give sales department high rating, but avoid their department for your sanity.

I have an '85 magna v30. I had issues getting it running and decided to reach out to this shop for…read morehelp. Without even looking at the bike, the mechanic claimed cleaning the carbs was going to fix the issue. I had already cleaned the carbs but the guy was adamant. I removed the carbs myself and after about a month later they were ready. The bike didnt want to start. After investigating I found the floats werent adjusted properly. After fixing that, the bike had the exact same problem as before I had them clean and "tune" the carbs. I dont expect them to figure it out right away but now the mechanic is dodging my texts and the shop wont answer my calls. I paid 360 for them to clean already clean carbs and to crack the opening of the pilot screw.

Brought my bike for a check up and repair. Marc did a great job inspecting it, rejetting and…read moretunning my carburetor and getting it ready for Summer. I was very please of his work and how the bike runs

I brought my bike in for a oil changed and to be lowered it was much cheaper then I expect to pay…read morethey went threw the bike and checked everything if you want a place that can be trusted with your bike this is the place thank you

Do not go to this shop. He will rip you off in prices and when things go wrong he hold your bike…read moreand adds storage price gouging to get you to pay. He charged me over $900 for 2 scooters and 1 of them still wasn't fixed, the breaks were not ... More

Nathan is the best. I was traveling through town and noticed my temperature running high in the…read morecity in stop/go traffic. I just drove at altitude in Rocky Mountain National Park earlier in the week and noticed same thing so was worried. I left him a message & he responded within an hour, gave me some advice, his opinion of the situation and offer to stop in if still an issue, and it was all OK! I was so grateful for his expertise, really put my mind at ease and I would take my Vespa here all the time if I lived here or was traveling here.

Very professional. Quick response to questions…read more Complete parts/accessories. Reasonable prices. What more could you ask?

I dropped off a set of motorcycle fairings on November 15th and paid a $750 deposit for paint work…read more Unfortunately I have not received responses to multiple calls or texts over the past three months. I also stopped by during posted business hours and the shop was closed. I would simply like to retrieve my fairings.

They did exactly what they said they would do and had it ready when they said they would!read more