They were very helpful in identifying problems and coordinating repairs. Great service and great explanations, and no pressure sales like other places that try to upsell you on things you don't need. read more

I trust Great Water to come through every time. They are accurate, on time and fairly priced. The promptness, the attention to detail, and the great turnaround were truly impressive! Well done. read more

If you are looking for a honest, fair auto service shop this is it. On time work done, they send a text to keep you up to date and a full report. I got a text with service offers that saved me money on a oil change and tire rotation. Clean facility, with a very nice helpful crew. Thumbs Up. read more

GreatWater 360 Auto Care - Towed my boat, caught some fish. - Auto Repair Near Me - Evanston, Illinois

John and his team were very helpful and informative. They got my vehicle back on the road in a timely manner.

Robert at Greatwater was a pleasure to deal with. This shop replaces and rotates my tires twice a year. They are efficient, courteous and do good work. I recommend this shop. Their rates are also very reasonable. Lou A. read more

My philosophy - find a good provider & stick with them. GreatWater is just such an auto repair shop. Excellent Communication (thanks Matt). Keeps time commitment (important as a one car family). Explains & prioritize repairs with costs so if you need to spread things out $ wise, you can. Work life balance respected = weekdays only - I respect & applaud that. Check them out! read more

Robert and Uziel were very helpful and friendly! A great experience and definitely will be back

Needed a leaky tire repaired. Greeted by friendly Matt Rohlfing, who explained the repair procedure and cost. Tire was ready in a short time. Glad I went there! read more

GreatWater 360 Auto Care - Auto Repair Near Me - Evanston, Illinois

Posted this on Google but this needs to be seen: My friend went in to get an oil change last week and my friend was under the impression that John and his team still worked there because she had been at school for the past 2 semesters. When my friend didn't get greeted by John at the front she asked where he was and was told that John wasn't working TODAY. To be clear: JOHN AND HIS TEAM WORK AT MORTON GROVE AUTO NOW. These new people are dishonest and if they can't tell the truth about their employees how can you trust that when they say something needs to be replaced it actually does?? Terrible business now, stay loyal to John if you want a good honest mechanic. read more

No nonsense automotive service that understands the customer is not a complete nincompoop when it comes to mechanics. John never condescends and is always as honest as they come. The only tricky part about Wil-Ridge is their location, especially if you're coming from the east on Central. Other than that, no tricks here, just straight up reasonably priced service and parts. I have been here 4 times for various jobs, from tire installation to checkups and parts replacement. John won't "steer" you wrong. Keep it up Wil-Ridge. This industry needs more like you. read more

My tires were at the end of their lives and John and his great crew fixed me up with a new set and wheel alignment. Coincidentally (or maybe not) the lug nuts were "swollen" and the I couldn't use my lug wrench to change a tire and put on the spare. John got me new lug nuts as well. Another great service experience at Will-Ridge. Give them a try! read more

Friendly mechanics close to home! Needed an oil change and my fiat dealer is now too far. Highly recommended!

I have had brake and air conditioning work done, both done well and reliably. but as important as the great work is the care Matt has shown me. I drive in from out of town, and when I have had an issue appear, he schedules me in, fixes the vehicle, and follows up after hours to confirm the work was done well. All this and the rates are good, too. I could not be more pleased, thank you, Wil-Ridge! read more

If you can get past the ornery guy that either owns the place or runs the front desk, they may be good, I just don't know because each time I swear I'll never go back there but they are so close to my house the last 23 years. Every time I go in there, I'm shocked at what an ornery and condescending guy he is. I need something fixed, I don't always know what it is called technically but he speaks to me as if I'm stupid - very testy, quick with little customer satisfaction on his mind. read more

Wil-ridge auto service is excellent. I have had them work on multiple cars recently. Excellent service and high quality work. Ask for the Matt (manager). He performed great customer service. I highly recommend Wil-Ridge!!!! read more

We are new residents in the neighborhood and I noticed your business when I was out for a walk. Today, my car wouldn't start; after a friend jumped me, I drove to your business. John Lopiccolo greeted me and took me right in where, they diagnosed my problem. My battery was dead so I got a new one. I needed my car serviced, they did that. In fact, they did much more and when I got the bill, I didn't think they charged me enough. These people are the real deal; they do business the old fashioned way. Am I coming back; you bet I will! read more

As a woman who knows little about car repairs, I was thrilled to find Wil-Ridge under new ownership with new manager Matt! Big praise for their honest, detailed estimate of possible repairs (text with pix and detailed pricing), competitive pricing, no high-pressure sale pitch, a list of items that I'll likely need to take care of in the future and being treated with respect throughout the process. The repairs were correct, were exactly what I asked for and were completed quickly. Thank you, Wil-Ridge! read more

I'm 73 and have had a car since I was 16. Wil-Ridge is the BEST auto shop I've ever used. They are fast, reliable, and fair-priced. They will go the extra mile for you. They came to my house and charged my dead battery once for only $10. I trust their diagnosis of problems and opinions about what is needed. They are keeping my 2006 Lexus suv running great. read more

Under prior management repair to my boat trailer was done incorrectly. Under new management they corrected the repair at no cost/no hassle. The service was friendly, timely and effective. Highly recommend! read more

Wil-Ridge! I'm a fan! If only I had a go-to auto repair place like you in the city! So anyway, I've been coming to Wil-Ridge for "replacements" pretty much since I've had my car: replacing headlight bulbs, tail light bulbs, windshield wiper blades, even tires. Every time I've pulled up to the garage door, they've opened right up, let me in, and someone has stopped what they're doing to help me and get me on my way as fast as possible. AND considering I am totally incompetent when it comes to car parts, these guys are really nice, take the time to explain things, and you don't feel in the slightest like you're paying too much or making an unnecessary repair. If they don't have a part for your car, they'll order it and it will usually be there the next day. As for the repairs they do, like John (might be the owner?) says, "We do everything." Say no more. read more

John is awesome! He has been looking after my Honda CRV and my husband's Toyota Tacoma for years. We know we can trust him to steer us in the right direction to keep our cars safe and running. As a woman, I appreciate that John doesn't condescend nor talk me into anything I don't need. My husband recently passed away and I needed to sell his truck to pay for the expensive hospital bill. John took care of just the repairs needed to get me a good price for the truck. He is honest, personable, and professional. As long as John is at Wil-Ridge I'll continue to take my car there to be serviced. read more

Wow. Best auto mechanic experience I've ever had. Cole garage in SF was pretty good. But John was friendly and funny and did great work. The turn-around time was quick and did a nice clean job for me. I would drive dozens of miles to go here and get repairs done if you can. Seems very honest and professional. read more

The guy who runs the front desk is EXTREMELY ornery and condescending. If you don't know what something is technically he talks to you as if you are stupid. Came in for a pre-purchase inspection on a vehicle and he said the timing belt was in need of a replacement. Got two other opinions which identified the timing belt as newly put in and in great shape. Waste of money. read more

It totally makes sense that now I'm moving away from Chicago, I've found a doctor AND an auto repair place I love. I am sad. Good price for some minor repairs (belts) that needed to be made, went back several months later for an oil change and an issue they tweaked at no charge. Thanks for everything, John and all. I hope to find an equivalent repair shop in Portland! read more

They are always so friendly at Wil-Ridge. We've been taking our civic there for years and love their service. They even offered to drive me to work when I had to drop off our car to get its brakes repaired. Unlike other places, they are straight with me and tell me what needs to get done now, versus what can wait. read more

If you're looking for good customer service, Wil-Ridge Auto Service is as good as it gets! I made a stop here a few weeks ago to have a tire patched. They were able to get me in right away. Quick, easy, affordable. Done. Then I started to hear something funny and didn't know if it was worth me calling the dealership to set up an appointment. You know how that goes. I called John and asked his opinion and he told me to bring it in and they would check it out and tell me if it was safe to drive and if it needed a repair. I was able to bring the car in the very next day, they took a quick look, determined it was safe to drive and what might be the cause and sent my on my way to make an appointment with the dealership (car still under warranty.) No charge. EXCELLENT service! Thank you Will-Ridge! read more

Wil-Ridge is as good as it gets! We do not consider taking our cars any where else for service. John and team do professional work at reasonable prices. We truly appreciate being able to have confidence in their recommendations and services. read more

I have been servicing my cars at Wil-Ridge for many years and have always received honest, timely, and fairly priced service. 5 stars!!

We've been using these guys to keep our cars in tip top shape for the past 5 years. They are honest about the work that needs to be done, even if it means sending me to the dealership for something that might be unable to do. I respect that. They have also helped me out in more than a handful of last minute binds that I've been in. John is the best-reliable, responsive and easy to work with. Highly recommend them. read more

I have been coming to Wil-Ridge for 15+ years. I cannot say enough good things about John and his sense of integrity. They have serviced so many cars for my family through the years, and I trust their honesty. Years ago, when I had a lemon of a mini-van, John told me he wouldn't let his wife drive it and to buy a new one. Even told me that the auto show was in town, so I should go to pick out a new car. They would have made far more money with me continuing to come in for repairs, but they do the right thing. Years ago I got pulled into another local station with an enticement of an inexpensive oil change. While there they told me I needed a new catalytic converter. I took the car straight to John and he tested it - guess what, didn't need one then and never had to replace it on that car. They are honest, fair and reliable. They tell you what is urgent in terms of repairs and what can wait. They have helped me out countless times and I will continue to use them, even if I move further away. read more

I've been here a few times and have very positive experiences. Overall, John tells you the way it is, gives you a fair price and won't BS you. Gotta respect that at a car repair place. read more

I went to Wil-Ridge on the recommendation of a friend who spoke extremely highly of John and his team. My requirement was to check out my car that was being taken out of cobwebs after 4 years in the garage; I know nothing about cars and whatever a mechanic told me I was going to take as true. John's team not only worked quickly, but also let me know what I needed and what I didn't; I was ripe to listen to anything and Wil-Ridge took care of me. Everyone has a story about working with auto services, go to Wil-Ridge and let your story be a positive one. read more

We had a really good experience with Wil-Ridge Auto recently. We felt like John was giving us honest advice to replace our vehicle, even though it would have been more lucrative for him to charge us for a bunch of repairs. We will use them again in the future. read more

This place was there when I needed an AC compressor replaced. Being new to the area I really didn't know who to trust after having a bad experience at another place close by. These guys did a great job and did not over charge and even reservoirs my car for free months later when it malfunctioned. Glad I found this place highly recommended read more

John is outstanding. He's taciturn, and sometimes a bit surly. But these are the characteristics of a great mechanic! He cares about cars, not selling his business. :-) He knows a great deal, he is fair, and he will always tell you the truth. read more

Wil-Ridge is an excellent shop on the north shore. I recently had my car in for an oxygen sensor, they fixed it quickly and professionally and my car runs perfect now. I originally took my car to a nearby shop down the street, they were clueless and just looking to try and rip me off. I wish I would have gone to Wil-Ridge first, they know how to diagnose and fix cars properly. John, Roel and the whole team are true professionals who care about return customers. If you're looking for a top-notch shop that will fix your car properly, call Wil-Ridge first. read more

I have been a loyal customer for several years now at Wil-Ridge. They are excellent to work with. They tell me my options, and they make thoughtful recommendations that have my best interest at heart. I agree with other reviewers about no B.S. Their service is excellent. For example, they have helped me with a ride after I drop off the car. Small things like this add up to a great customer experience. read more

Will Ridge worked on a Cadillac my son inherited from my Father and the car was in need of much work. John was up front and gave me good honest advise on how much to put into the vehicle. I appreciated his advise and went with it. The car runs great and I feel confident my son can take the car back to school safely! Thank you John! read more

Own a Subaru with 42,000 miles. Took my car to the dealer for an oil change. They said I need a new belt for $295 and rear brakes for $595. John changed the belt for $170 and said I definitely did not need the brake job. Great to find an honest repair shop. Definitely will be taking my car there in the future! read more

John is the man. Professional, courteous, and honest. Exactly what you want and need in a mechanic. Highly recommended.