Short story: 10/10 experience. Long story: Damaged sunroof in VW Atlas resulted in 1" of standing water inside the car when we returned from vacation. Wilmette Auto Body fixed the sunroof and then referred me to Brothers Auto Upholstery to fix the carpet/padding/mold issue. While Brothers had the car he realized water was still getting in--I called Wilmette Auto Body back and they 1) called Brothers directly to discuss 2) went into the city to pick-up the car to bring back to assess 3) confirmed the sunroof was not to blame 4) found a different clogged drain causing the issue 5) brought my car back to Brothers...all with only one phone call from me! They made a frustrating situation way more manageable! read more

it is the second time that i have come to ask for a possible repair of the trunk of my car. I had hit and run collision, after that my trunk would not close. As i was informed, it was dangerous to operate a car where the trunk could jump up at any moment. So, I stopped driving. But I need my car. Several days ado I went to see Dean Fields, the manager of this auto body shop. He closed the trunk, showed me how to do it (which I was scared to do) and did. not charge for the service. Today after my children tried to use the same trick to. close the trunk, they were unable to do it. I had to approach Dean. Fields again and he did close my trunk and did not charge me again. Isn't he a Good Samaritan, or what? Grateful, grateful, grateful to you Dean. I noticed that the shop is very clean, well organized and everyone working there seemed joyful and happy. It is a good place to have your car fixed! read more

Anyone is considering a place to take care of their auto repair need and does NOT consider Wilmette Auto Body, THINK AGAIN. We have had the BEST experience with Dean, Sabrina and the entire crew. They went above and beyond taking care of our need and dealing with difficult Insurance Companies (Progressive). Thank you all at Wilmette Auto Body. read more

Wilmette Auto Body is the best body shop I've worked with. I came in with a theft recovery claim and Dean's team, especially Nick and Sabrina, guided me through every step. They were transparent, kept me updated, and I always knew exactly what was being done to my car. What impressed me most is their honesty. They make sure the money you spend actually goes toward what your car needs, and they don't push unnecessary repairs. Even my insurance adjuster spoke highly of them and recommended them, despite the shop not being on their preferred list. In the past they have usually pushed me towards the ones in their "network". Exceptional service, great communication, and real integrity. I wouldn't take my car anywhere else and I commuted all the way from Chicago. read more

Horrible experience. First, they gave me a quote of $3k higher than when the insurance company called to get their quote. Then, the car's DC to DC converter died while it was there... no idea if this was their fault or not, although there was no issues when I had it... the problem was there was zero communication whatsoever until I finally asked for a status update. When I emailed them they let me know my car was in Schaumburg at the dealership getting fixed. It's been over a month and as I write this I still don't have my car. Brutal experience read more

I requested an estimate for some modest scratches on the door. The positive was I received a quick estimate. The negative was the ridiculously exorbitant cost. They quoted almost $2,000 and 5 days for the repair. I got the work done at Luxury Auto in Arlington Heights for $400 and it was completed in ONE day. The work was excellent. I guess they see you coming in Wilmette. read more

Dean and his team provided the quality service I needed and expected for the 911 Porsche I have been so very careful with over the last 17 years. I could not have been more pleased with the results...Wilmette Auto Body has taken care of all my dents and dings going back many years! Jack read more

These guys are awesome. It's clear the business is built around honesty, hard work, and quality. I'm just as satisfied as I was the first time. We need more businesses like them. read more

OK so I've had a few instances where I've had some dings or small accidents with my SUV over the last five years. This is the second time I took my car to Wilmette Auto Body for them to do some minor body work. They are following Covid protocol and Dean was amazing as always! Dropped my car off after hours very easy. Was on vacation and when I came home I picked my car up and it was ready and looks like nothing ever happened to it!! Price is super reasonable and they do great quality work. Highly recommend read more

These people are the greatest. I've had several cars repaired here. They repair your cars to look great and on time. No hassles extremely professional, they even repaired a broken door flange which became dislodged for free. They are the BEST!!! read more

Two experiences now with Wilmette Auto Body. Both times I wished that more businesses had their level of customer service. Great communication, fair prices, fast service. We had an au pair get into an accident (everyone was ok) and needed some big repairs. Wilmette Auto Body worked with our insurance company and just handled everything from start to finish keeping us in the loop every step. Recently I had an issue with the same car having a minor issue with the engine cover underneath and we needed to get it fixed before turning in our car since its a lease. We dropped it off and they fixed it same day. Since it ended up being minor they decided to not charge us. Overly generous. It's rare you get such a solid car repair place. read more

Had to use them for an insurance referral. Great group. Punctuality is on point. Kind and kept in touch.

Wilmette Auto Body did a great job! I have had several repairs, and my car looks good as new. I highly recommend them to do your auto repairs. read more

I drive a lot for work so I've needed to bring it into Wilmette Auto Body 3 times in the last 5 years. They have given exceptional service and always fixed whatever problem I had without a trace of it ever being there. Dean is very knowledgeable about cars and Sabrina is friendly and worked with the insurance company so they would cover the full cost of the fender bender I was in. They are the best and I would recommend them highly to anyone who cares a lot about their car. Thank you, Mike read more

10 stars? 12 stars? They're really that good. And the people are 1000% the best. I know of multiple high-end exotic cars that have been here, they are first quality but they're happy to take on any work not just the Ferraris. Also they are below the norm on pricing as well. It's probably the best bodyshop in the entire Chicago metropolitan area, not just the North Shore. read more

After getting rear ended on a rainy day, i hurried over to yelp to find a reliable body shop that could fix my beloved car. I came across Wilmette auto body and gave them a call, not sure how to handle the situation. Everyone at this location is so incredibly patient and reliable. They got me in contact with a towing service to drop off my car at the shop after they closed, and Sabrina was AMAZING at keeping me updated and reassured during what couldve been such a stressful time. I was constantly updated on the damages and the charges, and i didnt have to contact my insurance company for much because Sabrina handled it all for me!! Even when the repairs went a little past my rental return date, Sabrina contacted the rental office for me and had the rental extended. I didnt even have to worry about picking the car up because literally everything from start to finish was handled for me. The repairs were flawless and my car was so clean when I came to pick it up. Sabrina also let me know what to expect for the next couple days and to call if I had further concerns. I hope i dont get in another accident, but it's so comforting to know I can bring the car back to this shop. read more

The Best.. I have known Glen since my high skool dazes.. They have repaired many many many vehicles of mine & always did excellent work at a fair price... i know I could always count on them for any work & I recommend him to all my friends... Sorry I have took so long to write a review.... read more

Trustworthy and Excellent Customer Service and Quality workmanship! Sabrina runs the front desk. She has great claims knowledge and works directly with the insurance companies. The workmanship is 100% quality. They turned a stressful situation with regards to the adverse party expired insurance coverage into a win win situation for all parties. I didn't have a specific Auto Body place to service my Jeep. I now consider Wilmette Auto Body as my go to for auto body work, whether it is covered by insurance or money out of my pocket. read more

Wilmette Auto Body is an amazing place to work with! Dean and his team are always ready to help whenever you need it. They'll be sure to explain things at every step of the process and deal with insurance so you don't have to. Highly recommend them, I now won't bring my car anywhere else! read more

I have taken my car to Wilmette Auto Body twice now. Both times they did a great job, completed the job when they said they would and were very affordable. I would highly recommend them! read more

The owner went above and beyond in fixing the car. He did a GREAT job and the price was very fair. True quality and honesty.

I have used Wilmette Auto Body numerous times over the last 25 years. They've always been responsive, professional and done an outstanding job. Dean and his team are truly amazing. I highly recommend them. read more

Someone hit the passenger door of my van so I couldn't open it. The estimate quoted (very reasonable) was also my exact final bill. They sent me home in a pre-paid Uber and fixed the car door in one day. Sabrina is extremely efficient and nice...took care of everything. I will definitely use them again. read more

There are many fine local establishments in our wonderful village. I would put the ownership, management, and employees of Wilmette auto body with top of that list. Straight plain spoken opinions, thoughtful responses to questions regarding insurance coverage, and a pride of ownership and community not found at chain auto body places. read more

I have used the body shop for years & they have always been honest, courteous and friendly. They do good work and work well with the auto insurance companies & have never had a problem. I would highly recommend them for any auto body repair work. read more

Dean is great! Responsive, professional, easy to work with. Prices were better than our insurance company quote and work was done on time. Great experience! read more

Excellent workmanship, ironclad integrity, professional and courteous. They work for their customer, not the insurance companies no matter how they are paid read more

This was my first time using Wilmette Auto and they were terrific. They completed repairs on time, on budget and even went beyond and touched up a few things I hadn't asked for. Car was spotless too upon return. Thank you. I definitely recommend. read more

Once again, I have been the beneficiary of outstanding service at Wilmette Auto Body. After being involved in a hit and run accident, I called them and was told to bring the car over that day. As noted in other reviews, they could not have been more helpful. They quickly assessed the damage and filed the necessary claim with the insurance company. I cannot say enough about the professional and personal qualities of Dean Fields. And his assistant, Sabrina, kept me apprised of timelines and necessary adjustments to the claim. They do beautiful work in a timely fashion for an affordable price. Please make this your choice for auto body work. You will never be disappointed. read more

Wilmette Auto Body is the only place to go in Wilmette and surrounding suburbs for auto body work. I won't go anywhere else. Dean and Sabrina are awesome and made the whole experience as enjoyable as possible. I took two cars here and both times the work was done quickly and perfectly. The best part was how affordable it all was. I used to go to chain shops because I thought they had more resources. I won't consider that now. Small business that value their customers and work performed is the only option for me now. Thank you Wilmette Auto Body. read more

I've come to Wilmette Auto Body twice. They provided excellent service! They are very friendly and honest, explain things every well, and take very good care of my car. They are not only fix the broken part(s), but also take care every things. They treat the customers and cars like their friends. They are very attentive: they did some extra works on my car for free and made it like a new car, such as get rid other scratches, take off very sticky sticker, fix some small dents, etc. They are very professional and charge fair price. I will highly recommend it to my friends and other people need auto body work on their cars. I feel I can totally rely on them to get the work done without any worries. read more

I was so pleased with the service and quality of work done at Wilmette Auto Body I had to write a review. It's a small shop located on Lake Avenue that's been in business over 20 years and they are always busy. Dean in the office was just as pleasant as can be. He took the time to review our damage and gave us an immediate estimate. The work was scheduled right away and they called us as soon as it was finished, the same day! They even did a small additional repair at no charge for us which I thought was so nice. When I got my car back I was impressed with the work and the car was clean and ready to go! read more

We don't let anyone but Wilmette Auto Body touch our cars. They always look for a way to save our money instead of how to maximize their own income and after they've repaired them the cars always come out looking like they just rolled out of the showroom. If this location is at all convenient for you do not hesitate to entrust them with your body work. read more

Terrible service, does not repair properly.

We had two of our vehicles in for bodywork at the same time...no, we got rear-ended and hit in a parking lot. Sabrina (behind the counter) orchestrated the timing, repairs, rental cars and insurance for both cars...and she was terrific. The workmanship at Wilmette Auto Body is first-class. They took care of everything and even discovered some additional damage that probably wouldn't have shown up for months. This is a quality company that has the experience and knowledge to know what to do. They are (and will remain) my go-to shop for auto body work. read more

Stopped in to appraise a scrape on my car, they were super helpful and helped clean the area and recommend ways to use touchup paint to mask the rest of the scratch. He insisted on no charge for the service, I'll be back if and when I have more damage on my car. Thank you! read more

Cannot say enough good things regarding Sabrina and Glen. Had two vehicles worked on here (one vehicle repaired by a body shop in Highland Park previously). The Acura MDX had front end damage (the 2nd time repaired by Wilmette) and a couple years later the hood started rusting - a common issue on the MDX upon research. I brought it back to Wilmette Autobody because I thought they were the ones who had replaced the hood and it turns out that they hadn't. It had been replaced previously at the shop in HP but Wilmette HAD repainted it as part of the rest of the work done. So the other body shop was responsible for replacing it -warrantied. The body shop in HP did in fact replace it BUT what was extremely impressive was the commitment and integrity Glen at Wilmette showed. When I dropped by initially, regarding the issue, Glen (the owner) said he'd replace (at cost) the hood and have it painted at no cost. It was not his responsibility but it's that kind of CS that brings me back and allows me to recommend them highly (in conjunction with the excellent work they've done). To shorten this review, I also replaced our third car and bought a new roadster. They did an excellent job fixing some minor parking lot issues that occurred within months of buying it, as well as a little bit of custom work. Won't go anywhere else. But hopefully we won't end up here a lot :-). read more

Brought my car in after a minor fender-bender with a pole. Their quote was less than my deductible and they were able to repair without painting, unlike the other shop I got a twice as high estimate from. The repair looks great and no insurance involvement. My second time with WAB and another good experience! read more

This place has the friendliest and most helpful staff. I've heard from so many people that this is the place to take your car when you need someone trustworthy and fair, who does beautiful work. Thanks so much to people who do good things in the worst of circumstances. Car trouble is never fun, but at least you're in good hands here. read more

I really recommend this place. They do the work correctly the first time. I have had my car fixed here and will have future repairs here. They may not be able to get you in right away, but it is because they take their time on the work to be sure it is done properly. They don't just whip people in and out and send them home with an improperly fixed car, they make sure the work is done correctly. They are reasonably priced. read more