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    North Shore Towing

    3.0 (193 reviews)
    Open Open 24 hours

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    Just coming in the lot every few minutes and calling the pastor a liar!

    This is a predatory towing company! They man the lot for Mt Zion Baptist Church in Evanston and while you are told by the pastor that you have time to go in to the assisted-living community and get a parking pass, that allows you to park in the lot they sit here and wait in the minute you walk away from your car they tell you immediately they're abusive they're rude. They lied to me repeatedly when they said that they don't do a predatory tow. They only wait for the church to call them. The pastor of the church told me differently and then the tow company told me that they're lying, and they need to repent, it is a big scam. They're just out here to make money and not take into consideration that walking into an assisted living community and getting the right paperwork that allows you to park in this lot might take a minute or two I walked into the assisted-living community at 1:22 and my car was towed at 1:28.

    Proof of service/charge for moving my dead Tesla 2 feet! Guy refused to tow to requested dealership.
    Yvette Y.

    My 18 year old let the battery run out on my Tesla. It died 2 feet too far from charger. He tried to take full responsibility so he called this towing company to tow the car to a Tesla dealer. They quoted him $250. The tow truck arrives hooks up the Tesla and proceeds to move it backward toward the charge station. My son informs the driver that he asked to have it towed to the dealer because you can't charge a dead Tesla. The guy tells him he isn't towing the car to the dealer and charges my son $280. My son tells him he was quoted $250 not $280. The guy says, "$280." So my son confirms, "You came to move my car back two feet for $280?" Driver says, "Yup." Now I say .. That's extortion! So my son literally crawled in the trunk of the Tesla with a blanket that I keep there, to keep warm because it was freezing out and both His Dad and I were working and unreachable. My son sat there waiting for 3 hours!!! Thank God my son was a boyscout as a kid and had some cold weather survival training! Thankfully he got ahold of me literally minutes before his phone died. Expensive lesson learned for my kid - Don't let the battery run out on mom's car, and DON'T EVER CALL OR RECCOMEND NORTHSHORE TOWING IN EVANSTON! My husband owns a body shop with his brother.. Note to the body shop.. DON'T EVER USE OR RECOMMEND NORTHSHORE TOWING. I think I'll post this story inside our shop. Anyway, I'm glad my kid tried to take responsibility but I'm sad because he felt violated because he felt helpless against the tow truck driver, and I'm angry that he was left to freeze by a tow service that was supposed to help! Read Darlene's review of a few months ago. She was quoted one price and charged more once the car was hooked up. #NORTHSHORETOWING #EXTORTION #RUDE

    Thomas S.

    Experience with North Shore over the years.. A 93 Chevrolet C 1500 pickup truck. Driving it for a while has fun driving it on I'm going project of customizing. Whenever I have breakdowns I think North Shore right away right away quick service.. Friendly staff.

    Eddie backing my car into my garage for me so the rim doesn't get damaged.  Eddie = AWESOME!!!

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    1 year ago

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    5 months ago

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    5 months ago

    $295 to get your car out for snow route? It's twice as much as Chicago residents pay! I can't believe city of Evanston uses this company.

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    9 months ago

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    4 years ago

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    3 years ago

    Eddie responded very quickly, was super helpful, and a joy to ride with. Thanks, Eddie!

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    Bob C.

    Thank you, Monica! We look forward to serving you again.

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    5 years ago

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    4 years ago

    Worst company. Rude people. Just speechless how bad they are. I'm upset. Their tow guy is so rude.

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    9 years ago

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    7 years ago

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    12 years ago

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    Ask the Community - North Shore Towing

    Review Highlights - North Shore Towing

    I was in a terrible mood, that instantly dissolved once I met my tow truck driver, Eddie.

    Mentioned in 28 reviews

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    State Farm contacted another company to tow my car to dealer. After 20 hours of BS they canceled…read moreand contacted Evanston Towing. They were here within an hour as they promised. Driver was nice, professional and pulled car from my vert tight car space. Very happy with Evanston Towing.

    From the owner: Welcome to Evanston Towing Roadside, your go to solution for all your towing and roadside…read moreassistance needs in Evanston and the surrounding areas. Conveniently located at 1701 Lee St, Evanston, our services are tailored to provide fast, reliable, and customer-friendly support for a wide range of automotive emergencies. Specializing in more than just towing, Evanston Towing Roadside offers a comprehensive suite of services that includes jump starts, car lockouts, gas/fuel delivery, and flat tire service. Our highly-trained team is equipped with the latest tools and technology to ensure that you get back on the road as quickly as possible. Whether you find yourself stranded due to a vehicle breakdown or simply in need of quick assistance, our 24/7 availability guarantees that help is just a phone call away. We understand the importance of community, which is why we proudly extend our services to not only Evanston but also to nearby neighborhoods such as Skokie, Wilmette, and Winnetka. Our goal is to be your one-stop solution for all towing and roadside assistance needs, offering both quality and convenience at competitive pricing.

    North Shore Towing - craneservices - Updated May 2026

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