1. NorthShore Car Care

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    Northbrook, IL

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    NorthShore Car Care

    4.3 (17 reviews)
    Open • 8:30 am - 5:30 pm

    Services - NorthShore Car Care

    Auto brake repair

    Auto engine repair

    NorthShore Car Care Photos

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    Fog light trim is still missing after a year.

    Took my money, didn't finish the job. I had a front fender replaced. Daniel was courteous and quoted a good price. When I picked up my car, he took full payment, but two trim pieces were still not installed. Each time I called, he said they were "on order", then he stopped answering my texts and messages. He also lost my front license plate causing several hours of additional hassle for me to obtain a replacement and install it. Don't be fooled by his nice demeanor.

    Different color of paint

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    2 years ago

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    11 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    7 years ago

    Business owner information

    Photo of Daniel L.

    Daniel L.

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    8 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Review Highlights - NorthShore Car Care

    “Daniel and team did an excellent job taking care of fixing some deep paint scratches as if they never happened.”

    Mentioned in 7 reviews

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    R&M Performance Auto Care - 350z Clutch replacement and BMW Diagnosis

    R&M Performance Auto Care

    (55 reviews)

    R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

    These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

    Waterway Carwash - Waiting area

    Waterway Carwash

    (175 reviews)

    Update: I want to update my original review because the manager handled the situation very…read moreprofessionally. They invited me back to have my car rewashed, and this time the cleaning was done thoroughly. I was very happy with the result. Bad experiences can happen, but what really matters is how a business responds. I truly appreciate that the manager took my feedback seriously and made things right. My second experience was excellent, and I appreciate their commitment to customer satisfaction.

    Forgive me, this will take a minute. I've been coming to this car wash for several years and even…read morehave membership. Just exterior. Occasionally, when interior needs cleaning I pay extra $43. I went in one afternoon for interior cleaning " the whole thing" I went to get a $10 tip off my card so I can give a generous tip within not even 15 minutes. They called and said my car was ready. I thought that was really quick, but I was greatly disappointed when I went to my vehicle and saw that condition was greatly neglected. We are doing construction at home dust got in the inside of my car. Everything was left as is. Just to back up when I pulled into the bay to have my car interior cleaned Christian is his name did not ask if there was anything that I would like for them to pay close attention to because that is one of the perks so I felt it necessary to explain tohim that our home is under construction a lot of dust if you could kind of pay attention to everything. He said OK. He didn't say hello. He didn't greet me. He didn't say anything. I was equally as surprised when I went to my vehicle that they did not ask me to walk around to make sure everything looks good so I took the liberty in doing it on my own. I handed a different gentleman $10 tip. And I was expressing to him that my maths were puddled with Water. If he could dry them off, I paid extra for that not that it matters, but it was important to me. I walked around to the driver side and saw that the jams of the car were covered in construction dust, it was just a very, very sloppy job. The gentleman said I did not do that side. I said somebody did a shit job. Christian came over seething. He was trying to tell me that it's raining outside. That's why my mats were puddled with water. There was a mist of rain. If you could call it that. I asked you if you could just dry them. He again told me it's raining outside. I said can you just dry my mats? He again went on to tell me it's raining outside. I realize that at that point that Christian was very confrontational. He then continued to repeat himself. I said I just gave the other gentleman a $10 tip. I am here for a service. I'd appreciate it if you would just dry my mats and quit talking to me. He said you don't have to give a tip. I said I've been coming here for a very long time. He said I'll give you your money back. I said I don't want my money back. I want the service that I just paid for to be completed. He aggressively walked up to me and said "did you tell one of the workers here that somebody did a bad fucking job on your car?" YIKES!!!! I immediately felt threatened and intimidated by his aggressive demeanor. And I said no, I did not. Can you please quit talking to me? I opened the back door passenger side of my car. The jam was covered with construction debris and I said, do you see this? Can you wipe this down? He said is that a rhetorical question you told me not to talk to you. I thought this guy is a ticking dangerous person, and I did not speak to him after that. When I noticed he was done with my car I got in my car and he was at my car window after I shut my door carrying on asking me "so you're just gonna leave?" Over and over again at my window.. After I left, I immediately reached out to speak to their corporate office to report him. A gentleman from a different waterway reached out. I let them know that it was imperative that I speak to somebody in position of authority. Jason called me several days later he made it clear that he spoke to employees at waterway regarding the situation. I told him I demand to have something written in Christians work file regarding his aggressive behavior toward me. Jason went to talk about having a safe work environment for his employees. I thought that was very odd. YIKES!!!!I BELIEVE customers need a safe environment as well. Christian's behavior was extremely aggressive. My conversation with Jason was concluded when he said he is going to tell me something and then this telephone call is going to be over in essence. Before I allowed him to have his say, I told him I'm going to contact my lawyer and hung up on him. When Christian walked up to me using the F word I feared for my life. He was very angry. The way he was at my car window when I was just trying to get away from him was frightening And Jason was talking about a safe work environment for his employees. How does that make sense? I am unsure if Jason from the corporate Arena put something in Christian's file. That's why I'm here at Yelp. I do not recommend this car wash

    NorthShore Car Care - autorepair - Updated October 2026

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