1. NorthShore Car Care

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Northbrook, IL

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NorthShore Car Care

4.3 (17 reviews)
Open • 8:30 am - 5:30 pm

Services - NorthShore Car Care

Auto brake repair

Auto engine repair

NorthShore Car Care Photos

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Recommended Reviews - NorthShore Car Care

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Reviews With Photos

Fog light trim is still missing after a year.

Took my money, didn't finish the job. I had a front fender replaced. Daniel was courteous and quoted a good price. When I picked up my car, he took full payment, but two trim pieces were still not installed. Each time I called, he said they were "on order", then he stopped answering my texts and messages. He also lost my front license plate causing several hours of additional hassle for me to obtain a replacement and install it. Don't be fooled by his nice demeanor.

Different color of paint

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2 years ago

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11 months ago

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7 months ago

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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7 years ago

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4 years ago

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6 years ago

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6 years ago

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7 years ago

Business owner information

Photo of Daniel L.

Daniel L.

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8 years ago

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8 years ago

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7 years ago

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8 years ago

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9 years ago

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Ask the Community - NorthShore Car Care

Review Highlights - NorthShore Car Care

“Daniel and team did an excellent job taking care of fixing some deep paint scratches as if they never happened.”

Mentioned in 7 reviews

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R&M Performance Auto Care - 350z Clutch replacement and BMW Diagnosis

R&M Performance Auto Care

(55 reviews)

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

Waterway Carwash - Waiting area

Waterway Carwash

(176 reviews)

Update: I want to update my original review because the manager handled the situation very…read moreprofessionally. They invited me back to have my car rewashed, and this time the cleaning was done thoroughly. I was very happy with the result. Bad experiences can happen, but what really matters is how a business responds. I truly appreciate that the manager took my feedback seriously and made things right. My second experience was excellent, and I appreciate their commitment to customer satisfaction.

UPDATE TO MY ORIGINAL YELP REVIEW:…read more Following my review describing aggressive and intimidating conduct, I received a letter signed by Michael P. Goldman, Vice President and General Counsel of Waterway Gas & Wash, dated September 22, 2026. Yet the official USPS postmark is October 8, 2026, AFTER my review was published. Photographs of both are attached. Rather than address my concerns, Waterway permanently banned me from its locations, restricted contact with its retail locations and managers, threatened potential legal action, and requested deletion of my photographs, videos, audio recordings, and other media, acknowledging that deletion is voluntary. I had already verbally stated my intention to contact my attorney. I find this response heavy-handed, insulting to my intelligence, and unprofessional. The date discrepancy and the company's response to concerns about aggression and intimidation speak volumes. I encourage readers to examine the signed letter and USPS postmark and draw their own conclusions. A company's character is revealed when its conduct is questioned.

NorthShore Car Care - autorepair - Updated October 2026

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