1. NorthShore Car Care

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    Northbrook, IL

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    NorthShore Car Care

    4.3 (17 reviews)
    Closed • 8:30 am - 5:30 pm

    Services - NorthShore Car Care

    Auto brake repair

    Auto engine repair

    NorthShore Car Care Photos

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    Fog light trim is still missing after a year.

    Took my money, didn't finish the job. I had a front fender replaced. Daniel was courteous and quoted a good price. When I picked up my car, he took full payment, but two trim pieces were still not installed. Each time I called, he said they were "on order", then he stopped answering my texts and messages. He also lost my front license plate causing several hours of additional hassle for me to obtain a replacement and install it. Don't be fooled by his nice demeanor.

    Different color of paint

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    2 years ago

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    11 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    7 years ago

    Business owner information

    Photo of Daniel L.

    Daniel L.

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    8 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Review Highlights - NorthShore Car Care

    “Daniel and team did an excellent job taking care of fixing some deep paint scratches as if they never happened.”

    Mentioned in 7 reviews

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    The Car Studio

    The Car Studio

    (7 reviews)

    I've had my share of fender benders and have learned the dealership is an expensive place to fix…read moreyour car. Someone told my husband about The Car Studio a few years ago and we've been going there ever since for both my car and his. The pricing is fair, they are quick and our cars come out looking as good as new. We've recommended it to several friends and all have been happy. While I never want to visit The Car Studio, s*** happens so it's a great option if you need to fix your car for a fair price.

    I brought in my 2018 Honda Odyssey for my front bumper fix. I hit a rock and completely teared my…read morefront bumper off and also ripped the fog light and turn signal wires. So the entire front bumper plus electrical works needed to be replaced. Thank god I found the Car Studio based on other good reviews! Stan the owner is honest and responsible. He quoted me $1K LESS than other body shops around the area for the job. He delivered my car within the timeframe he estimated with beautiful results! My car was like brand new afterwards and it looked like the accident had never happened! He also went above and beyond try to save me money. He explained that the electrical works Honda quoted him would add an additional $700 labor cost on top of his estimates but he was able to find a junior electrician for the job and he did not charge me a dime extra! Highly recommend The Car Studio!! You can rest assure that you will get the perfect results with honest pricing.

    Waterway Carwash - Waiting area

    Waterway Carwash

    (175 reviews)

    Update: I want to update my original review because the manager handled the situation very…read moreprofessionally. They invited me back to have my car rewashed, and this time the cleaning was done thoroughly. I was very happy with the result. Bad experiences can happen, but what really matters is how a business responds. I truly appreciate that the manager took my feedback seriously and made things right. My second experience was excellent, and I appreciate their commitment to customer satisfaction.

    Forgive me, this will take a minute. I've been coming to this car wash for several years and even…read morehave membership. Just exterior. Occasionally, when interior needs cleaning I pay extra $43. I went in one afternoon for interior cleaning " the whole thing" I went to get a $10 tip off my card so I can give a generous tip within not even 15 minutes. They called and said my car was ready. I thought that was really quick, but I was greatly disappointed when I went to my vehicle and saw that condition was greatly neglected. We are doing construction at home dust got in the inside of my car. Everything was left as is. Just to back up when I pulled into the bay to have my car interior cleaned Christian is his name did not ask if there was anything that I would like for them to pay close attention to because that is one of the perks so I felt it necessary to explain tohim that our home is under construction a lot of dust if you could kind of pay attention to everything. He said OK. He didn't say hello. He didn't greet me. He didn't say anything. I was equally as surprised when I went to my vehicle that they did not ask me to walk around to make sure everything looks good so I took the liberty in doing it on my own. I handed a different gentleman $10 tip. And I was expressing to him that my maths were puddled with Water. If he could dry them off, I paid extra for that not that it matters, but it was important to me. I walked around to the driver side and saw that the jams of the car were covered in construction dust, it was just a very, very sloppy job. The gentleman said I did not do that side. I said somebody did a shit job. Christian came over seething. He was trying to tell me that it's raining outside. That's why my mats were puddled with water. There was a mist of rain. If you could call it that. I asked you if you could just dry them. He again told me it's raining outside. I said can you just dry my mats? He again went on to tell me it's raining outside. I realize that at that point that Christian was very confrontational. He then continued to repeat himself. I said I just gave the other gentleman a $10 tip. I am here for a service. I'd appreciate it if you would just dry my mats and quit talking to me. He said you don't have to give a tip. I said I've been coming here for a very long time. He said I'll give you your money back. I said I don't want my money back. I want the service that I just paid for to be completed. He aggressively walked up to me and said "did you tell one of the workers here that somebody did a bad fucking job on your car?" YIKES!!!! I immediately felt threatened and intimidated by his aggressive demeanor. And I said no, I did not. Can you please quit talking to me? I opened the back door passenger side of my car. The jam was covered with construction debris and I said, do you see this? Can you wipe this down? He said is that a rhetorical question you told me not to talk to you. I thought this guy is a ticking dangerous person, and I did not speak to him after that. When I noticed he was done with my car I got in my car and he was at my car window after I shut my door carrying on asking me "so you're just gonna leave?" Over and over again at my window.. After I left, I immediately reached out to speak to their corporate office to report him. A gentleman from a different waterway reached out. I let them know that it was imperative that I speak to somebody in position of authority. Jason called me several days later he made it clear that he spoke to employees at waterway regarding the situation. I told him I demand to have something written in Christians work file regarding his aggressive behavior toward me. Jason went to talk about having a safe work environment for his employees. I thought that was very odd. YIKES!!!!I BELIEVE customers need a safe environment as well. Christian's behavior was extremely aggressive. My conversation with Jason was concluded when he said he is going to tell me something and then this telephone call is going to be over in essence. Before I allowed him to have his say, I told him I'm going to contact my lawyer and hung up on him. When Christian walked up to me using the F word I feared for my life. He was very angry. The way he was at my car window when I was just trying to get away from him was frightening And Jason was talking about a safe work environment for his employees. How does that make sense? I am unsure if Jason from the corporate Arena put something in Christian's file. That's why I'm here at Yelp. I do not recommend this car wash

    NorthShore Car Care - autorepair - Updated October 2026

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