Unfortunately Waterway is the only full service car wash in the northern suburbs other than a few…read morehand car wash sites that can be pricey. Their slogan of demand clean windows it's our job is a JOKE. It should be changed to guaranteed water spots left on windshields and smeared glass on the inside and out If getting inside done the waits can be long depending on the time of day. However because the car sits in the sun any water drops left after the blowers remain on the windshield and dry in place What's really irritating is god forbid they use a spray bottle on the outside and inside of the windshield which would solve the issue as I've watched them not touching the windshield use a dry cloth which at best smears the drops further

The first automated car wash was opened in 1940…read more Thank goodness for that, for in the doldrums of January, it seems every car in Chicagoland is glazed with a crust of salt. And this sunny winter afternoon, every car wash seemed to have a line stretching through the parking lot into the adjacent roadway. This was my first visit to Waterway. What is the Waterway way? We were in the lineup for a while. We selected the $45 classic wash plus interior. The drivethru of brushes and car wash strip thingies was a little short, compared to others I've been through. We pulled into a spot so the car could be dried. The waiting area has drinks, snacks, candies, greeting cards, car accessories, a few chairs, and I assume bathrooms. Not a bad spot to chill while they dry. Overall, a pretty decent job. The employees were pleasant, they did a nice job. They didn't dry everything as my car has those telltale water lines crisscrossing the exterior. Some parts of the windows still have salt. Let's face it though, a better job than I would have done, and during winter? I'm glad the crusty salt is gone.

The customer service is terrible! I waited 10 minutes in line at 8:20am before work while 1 cashier…read moreworked the line. Another cashier came and allowed some man to walk up and cut everyone in line. When I said " I was here first" she replied "well he already put his money down". I came here every morning before work for a year. I walked out today without purchasing anything & I won't be returning.

I've said previously, it's a rare occasion when I purchase gas, like for this visit when I had to…read morefill up my rental before returning it across the street at Hertz. So, points for convenience. Points for having so many pumps. I didn't look at price, just selected the lowest octane level. The premises looked clean, lots of paper towels and cleaner to wash the windshield (I didn't use it). Busy!

I love self serve car washes I was excited when this opened…read morebut wow what an expensive car wash!! I spent 10 bucks and basically got 5 minutes of water and soap. And if it's more than that I think the timer is off bc I spent 10 dollars and wasn't enough time to wash the car. The timer must be running super fast but I would say it's not worth a repeat visit for me. It's a ripoff and close enough to costing 15 to 20 bucks for a reasonable wash and you may as well go get a hand wash for a few bucks more. Not a fan.

Machines will still take your money but wash does not work. This place would be good to wash…read moretaller vehicles but ownership has run the place into the ground. Enjoy the $26.00 I just lost in your broken cash&CC system. A big thank you to Osman Gorgulu the owner.

These people do not care about their reputation. They do a half-way job for a price that's unfair…read moreto the consumer. I would never leave a guest feeling robbed like that.

This picture was taken 30 minutes after getting a car wash at Grand Prix. It looks like it was…read morenever vacuumed.

Big fan of Splash - I wash our cars myself during the summer but in the winter months keeping my…read morecar clean is still a priority. As someone who avoids the automatic car washes, it was amazing to find a spot that offers the speed of an automatic conveyor belt wash while providing a detail oriented hand wash approach. Let me tell you, these guys are a well oiled machine. Once you pull into the bay you are instantly met with a rinse and soaping, then a meticulous two stage drying process. If you opt for an interior wash, door jams, floors, trunk and interior surfaces are also quickly cleaned. The benefit is they staff this place really well and each worker has a specific role which turns out to be a perfect assembly line like approach to getting you in and out quickly while providing a much better and safer wash for your paint than the automated bays Have been coming here for a few months and will continue to return!

I usually go in for their regular car wash but this time went in for the first time for the Ceramic…read moreBoost. Online says 2 hours to be done. When I got there they said about 3 hours. I called at 4 hours and left a message. With no return phone call, I called back 30 minutes later with no pickup. I decided to walk over and see what was going on. They had my car ready so I don't know why they didn't call me. Maybe just a really busy day? Then I go to leave and they didn't even clean my rubber mats. Sad day. Don't think I'll be going back for any service. Got me this time at $175

The owner Daniel is very easy to work with. They fix my car's bumper from front to back after my…read morecar accident and it is flawless. I don't even recognize any repairs made. It looks like the original. Great job! And, thank you!!!! I highly recommend them! -Susan Sanchez

These guys are good. They are reasonable and willing negotiate to a fair number. I've only brought…read morethem pay out of pocket work and each time Dan crushed his competition. The quality is what I expected from them. Dan jokes he's my "Dent-it"

What I hate about most fast oil change services is that they spend a ton of time trying to sell you…read morea million things. But here, I told them I only wanted a oil change, they agreed and that's all we did. No sales pitch. I was in and out in 15-20 mins. Next time I need a oil change I'll come back here.

Average service. Manager was very professional but his employee was completely incompetent and gave…read morethe manager attitude. I was promised an emailed receipt. The employee took 20 minutes to type out my name into their system, and when it was time to email the receipt he pressed the print button instead. The manager came to try and email me the receipt but his outdated system was unable to process something so simple. Edit- there is a new red/brown mark on my front seat that was not there before. Whoever drove my car out front had filth on their pants and transferred it to the cushion. Absolutely unacceptable.

The hours posted on the website/yelp/door are incorrect. I was at the car wash yesterday and found…read moreit closed. I've called them and they're open Mon-Sat 9-5 and Sun 9-4. Very helpful and professional staff, they reached out to me regarding the store hours issue. Car wash is really good, I am glad I found best hand car wash near to my place. I used to drive to 15 miles earlier to Wilmette for car wash.

Brought my 2022 BMW X7 in for a full detail and window tint. The team at Prestige took very good…read morecare of my car. It looks like it just rolled off the show room floor. Interior is looking very good, including removal of the dog hair.

Sure it's not a fancy schmancy car wash, but it did exactly what I needed it to. Why do I keep…read moreforgetting about this car wash by my house? After all the weird weather, back and forth with snow and rain, and soooo much dirt, I celebrated the first warm day of the year and treated our car to a bath. It was time. It was a simple bath, with no bells and whistles, but now I can drive around with dignity in the school drop off line. If you didn't know, there's a car wash in the back of Shell. It's hidden, unless you see the sign at the pump. The great thing is if you plan to use the car wash, you have two options. Pay at the pump and receive $.10 off each gallon of gas, or if you don't want gas you can head to the attendant at the car wash and pay for one of the following three options: * Regular wash $5 * Plus wash adds sealer wax and under carriage rust inhibitor $6 * Premium will get you wheel brightener and polish wax for $7 I take the cheap seats for $5 and haven't tried the upgrade services, but there is no extra tip to pay, so maybe next time. You are on your own here, and they do have interior vacuums available right around the corner from the wash. There is a yearly car wash plan available. They gave us an optional punch pass. After a few washes the next one is free!

I've been coming to this Shell station for over 10 years and they've always accepted my car wash…read morereceipts that I've paid extra for but haven't used before the expire date but haven't had any problems until now. Some officious and racist girl at the attendant stand tells me I can't use it because it's expired. She tells me she doesn't have the code buttons to put in (her first excuse) then tells me she can't let me thru bcoz it's expired and she can't do anything about (causing a long line behind me while she argues with me and then says I should pay the difference) her second excuse. Then she says she needs to call her supervisor who tells her to take all my expired receipts (all paid car washes mind you) and take my license down so as to not let me get future car washes. (Seriously, all this for an $8 car wash) she then tells me that she'll let me go and to never come back because "We don't want your kind back here!" This is the racist comment that Just put me over so I tell her to F off. To make matters worse as soon as my car exits the car wash, this bald older a hole confronts me and screams at me as to why I made his employee cry and why I was screaming at her. I tell this douche that he needs to train his employees to not scream at customers and that his employee is a racist and said she didn't want my kind here! He tells me that his employee would never say that as if he witnessed the whole thing which he did not and just walks away. Nice job alienating a long time customer. Never more! I'm pumping gas right across the street!

Car wash is cheap but you get what you pay for. Drying doesn't work properly. So many ugly water…read morespots on my car afterwards it looked worse than when I pulled in. Never again!

I am giving a 5 star review because there was a lack of communication of the change. My father…read morediscovered the missing $10.00.. Sorry Mr Indian guy. Anyways, the gas station can be very busy with people coming back and forth carrying change. And you can easily get mixed up with all of the congestions.