It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

Proof is in the pic! Great job Dave !! Ceramic coating and front plastic coating with a 10 year…read morewarranty! Fair pricing, Dave even did some extra work. You are my guys for all my cars, thank you again Dave !

I had a terrible experience with DPM. I had high expectations going into this appointment but…read moreanything, but that occurred. The job took longer than expected, and the job is still not finished. I'd like to get my car finished except they don't answer the phone. Do not recommend.

Amazing detail work, like HOLY WOW! very thorough very clean inside - I could live in my car now if…read moreI had too.

Amazing job on my leather interior. Seats look brand new and feel soft and conditioned. Super…read moreprofessional and thorough.

The team did a awesome job using some state of the art ceramics. The ceramic coat on the paint…read morecreates a deep lustrous shine. I have had black cars before and none had the deep gloss of my GV60 with Gtechniq Crystal Serum. The finish repels water and dirt. Super easy to clean and then dry with a leaf blower. Like RainX, the coating on the windows sheds water with little need for wipers. What I was very pleasantly surprised by is how effective the ceramic tinting of windows and windshield turned out. It is not just hype. This stuff really blocks the heat. If you hate getting into a hot car in the summer, this is your solution. I was suspicious of putting it on the windshield, but the ceramic tint does not impair visibility in any way and blocks the infrared as advertised. To comply with Chicago regulations I did 50% on the front windows. Once again blocks the heat but not the view along with sufficient privacy when viewed from the exterior. Not cheap, but a worthy investment on an expensive vehicle. I highly recommend.

scammers. Owes me money for a job cancelled. Said they would reimburse me and never did. Good…read moretalkers

I used to love this place--my first visit was great. Paid $60 for a mini detail and the car looked…read morespotless. But each visit since has been worse. They started charging extra for things that were previously included, and last week was the final straw. I was quoted a 6-hour wait, then upsold a $100 "mini detail plus." When I stuck with the $60 option, they told me it "would be clean but wouldn't be super clean." That's not acceptable from a car wash. My car was ready in 30 minutes, parked outside unlocked, with water spots and a still-dirty interior. Inconsistent pricing, poor results, and dismissive service. I won't be back.

Great service. After the wash, car looks like brand new. May be more pricey than most, but worth…read morethe money.

Excellent service! My car looks amazing and the staff was very friendly and accommodating. Thank…read moreyou!

Fast and clean place! First time here was recommend by a friend definitely coming back.read more

Very nice! Excellent work and dedicated in what they do very pleased with the job!!!!!read more

Was in the area one morning so I decided to look for a car wash. This one is tucked in the corner…read morenear Johnnie's, which is where I was going to pick up an order to prepare for New Years Eve--convenient! I gave them a call; I could see the waiting room was empty but there didn't seem to be instructions to enter your car, the car doors were closed, nor was there a place to pull in, so I thought perhaps it was appointments only. The guy who answered sounded exasperated when I asked if it was appointments or drop in, and said he had a lot of cars. Ok.... well, that didn't answer my question, but I get it. You don't want to answer the phone and/or wash my car, so I'll go elsewhere. Someone else drove up, seeming equally confused, and drove off after a minute or so. Just before I left I saw a third car pull up and the guy went inside and I think he left behind me, too, without service. So I'm not sure how this place works and I'm not sure they're all that friendly to customers given my experience when I was seeking service.

Update: I want to update my original review because the manager handled the situation very…read moreprofessionally. They invited me back to have my car rewashed, and this time the cleaning was done thoroughly. I was very happy with the result. Bad experiences can happen, but what really matters is how a business responds. I truly appreciate that the manager took my feedback seriously and made things right. My second experience was excellent, and I appreciate their commitment to customer satisfaction.

Overpriced with spots in my windows. Workers aren't helpful. Sadly won't return as the Carwash…read moreservice is lacking in quality.

(04-11-2017) The…read morewords for Chuck's are INTEGRITY, QUALITY and RESULTS "both"/ all in the the actual outcome of their work on the vehicle, and how they treat their customers/ underling business model. . . Read all the 5-star reviews at the side and ADD another 10 stars to each of them (and to mine!)-- that is how good Barb, Kay and their staff are. I am not exaggerating; I have brought my car to them for 20 plus years, for good reason. On the past occasion, they actually told the insurance company they were Not charging storage fees for my car; most companies-- people-- try to Exploit maximum profit; they did not ( I do Not know if they can waive those in all cases, but I had had a family member in hospital with serious medical expenses, which they were aware of). The work they did on the car itself was top quality. They treat Each and every car and customer as if it was their own, and give it "undivided" attention. Thank you that companies run by such good people still exist-- and they know what they are doing on the vehicles, it is BOTH their personal integrity and business / car knowledge.

Brought my Ford Escape to Chuck's, with a bunch of front end damage, and received a lower price…read morequote to fix it from Chris. Had the work done, and the quality was very good, fast work, and everything was straightforward.

Final touch always gets my body repair work done with perfection, on time, and at the price quoted.read more

Dropped of a door shell and a hood for painting, I also supplied Mike with a quart of paint. All he…read morehad to do was to use my paint, prep and spray. I took all the responsibility for color matching. I also removed hardware from the hood and door, including handle, mirror, etc. Mike looked at the job and gave me a quote, in which I agreed without question. The job did not turn out well, painting of the door was not complete, a top section was not painted due to a partially removed molding which they did not remove. Hood had bad edges in which the paint was flaking, final sanding and polishing of the hood was horrible, you could see all the sanding marks. I brought the door and hood back and Mike and he agreed to redo it. I thought that all was good at this time, this all changed when I picked up the parts the following week. Mike removed the trim on the door as he should have done it the first time, but he did not reinstall it as he should, claiming that he is not a "restoration shop" and he does not like to take in business with people that watch YouTube. He then continued with a total melt down and I left the shop feeling confused. I never forced him to take this simple job, I did not tell him how much I wanted to pay and I did not expect to be yelled at by a lunatic when I returned to pick up my parts. So, if you are looking for a professional paint shop and expect to be treated fairly, this is not the place for you. In my opinion, maybe after 40 years of painting, Mike just inhaled way too much paint fumes. I can go on, but you get the picture...