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    Final Touch

    4.6 (23 reviews)
    Open 8:00 am - 5:00 pm

    Services - Final Touch

    Bumper repair

    Auto frame testing

    Rear-end damage

    Final Touch Photos

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    10 months ago

    Final touch always gets my body repair work done with perfection, on time, and at the price quoted.

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    5 years ago

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    13 years ago

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    15 years ago

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    7 years ago

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    8 years ago

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    6 years ago

    Better than promised. Mike was exceptional and car was ready a day early. Thanks Mike

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    6 years ago

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    8 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    Don S.

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    9 years ago

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    Ask the Community - Final Touch

    Review Highlights - Final Touch

    Body work is expensive, but Mike at Final Touch gave me a fair quote.

    Mentioned in 14 reviews

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    Gerber Collision & Glass

    Gerber Collision & Glass

    (69 reviews)

    My first--and last--experience with Gerber Collision & Glass in Highland Park, IL was deeply…read morefrustrating and extremely disappointing. The customer service, communication, and lack of accountability throughout the process were unacceptable. I dropped off my Subaru Crosstrek on 7/24/26. Over the following weeks, I received many incorrect completion updates because information was repeatedly provided for another Subaru Crosstrek at the shop. This happened multiple times over the course of my repair, despite the fact that the shop was well aware there were two similar vehicles on-site. There was an additional delay because an order for a specific car part (rubber bumper cover) was not placed along with other parts in the initial order. I was promised several callback updates that never occurred. The receptionist, at one point, put me on hold without asking, and then sent the call go to voicemail right before the facilities closed. During the third week of the car repair, I received a voicemail referring to me as "Mr". I am not a man. I was contacted several times about a clarification regarding the old car parts that was already communicated to the receptionist on the day of the car pick up (8/14/26). When I got the car back, I noticed that a customization on my dashboard was broken, the steering column fabric that covers the wires under the hand wheel dashboard is now loose, and my rear view mirror was replaced incorrectly upside down (where the manual dimming feature is now placed above the mirror, not below). What is particularly concerning is the apparent lack of basic quality control, communication, and accountability in addressing mistakes. As a customer who entrusted Gerber with my vehicle after an accident, I expected clear communication, accurate information, and reasonable follow-through. Instead, I was left to repeatedly call the shop myself just to determine what was actually happening with my vehicle. Poor customer service and repeated communication failures make me concerned about the safety and quality of the repair work received. Being without my vehicle for an extended period is already stressful; having to repeatedly chase the shop for accurate information only made the situation significantly worse. I hope management takes this review seriously and recognizes that customers should not have to repeatedly call, correct misinformation, and chase down updates simply to receive basic information about their own vehicle, and that when repairs are completed they should be done correctly and safely and not damage customer property.

    I had a wonderful (if you can use that word in connection to a repair) experience with this Gerber…read morelocation. A rogue car wash had torn off the bumper guard on our twelve year old minivan. Louis saw that it could be popped back in after adjusting a part I would never have figured out, then suggested an inexpensive part I could get from the dealer or online for some extra securing and wouldn't accept anything for saving us an expensive repair we would have gladly paid. There was one downside, however - I had the Gerber jingle stuck in my head the rest of the day.

    Final Touch - bodyshops - Updated September 2026

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