My car was so salt-encrusted you could barely see what color it was. With the recent subzero polar vortex swirling through the region this was intentional on my part of course, but with today's (slightly) warmer temps, it was time to hose off the residue and give that wagon a scrub. The fellas at the Auto Spa know every make and model of vehicle, from the humblest chariots to the high-end luxury vehicles, and how to take care of of them. Example, my car has a "car wash" lock so that the charging port doesn't accidentally open. They know this. Friendly staff, free coffee in waiting area, open 7 days a week, military discounts, handicap accessible. Fresh, clean, no longer embarrassed to be seen (in a dirty car). read more

this place took my money and told me after charging me that the machine was out of service.

AWFUL WASH. Paid 30 bucks for the highest tier and my car was so awful and not vacuumed. Not even wiped down in the inside that I even had to go back and do it myself read more

Excellent service! Excellent value and the wait wasn't long at all. I went in a Sunday morning and I was in and out in about fifteen minutes. read more

North Shore Auto Spa - Car Wash Near Me - Highland Park, Illinois

Update - I have to hand it to Northshore Auto Spa, as they stepped up, addressed the issue, and were very easy to work with resolving it. It's refereshing when a business stands behind their work, and cares about their customers, this business does. read more

Went to NSAS earlier today for a hand wash which was separate from the automatic bay area that most people go to. There was a bit of a wait for them to get to my car but it was well worth it. They did a full rinse, hand wash, pressure cannon dry, and wax on the car along with a full interior cleaning. All in all they were done in 30 minutes and I was super impressed with the result! Having a black car, they were super attentive not to leave any water marks. Probably the most thorough hand wash I've gotten. The inside waiting area is very nice as well! read more

North Shore Auto Spa - Hand Washing - Car Wash Near Me - Highland Park, Illinois

The service has degraded here. They changed how they're serving the car wash. No signage etc about the change. Lots of cars waiting and no service. 4-5 cars actually pulled away. I walk inside asking if someone's working. I got total attitude from the person behind the counter, who told me I'm welcome to leave when I told him cars had left. The inside used to be an enjoyable place to sit and wait. Service has aged and not well. read more

Not sure what more you could ask for in a car wash this place does a great job. The staff are friendly and I think the prices are fair.

Excellent service, I have two Labrador retrievers and the car gets dog hair all over and my car ends up looking so clean! The man who takes my keys always recognizes me and knows the services I want. Suggests upgrades when needed. There is another very nice man named Lino who always tells me where the new blooms are because he knows I like to walk around and look at the pretty flowers and take pictures. read more

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Great car wash! I am so happy with the full service car wash. They took extra time to clean off all the smudges on my windows. I have nothing negative to say about the service! If you are in a hurry perhaps go to a self service car wash but if you are looking for a great full service, this is the place! read more

The cleaning was fast and decent until I realized that they scratched my car with the brush they use. It's a 2021, 6 months old with less than 2k miles and spends most of its life the garage. I watched on the monitor inside while one of the workers used the brush to scrub it. My car wasn't very dirty because again, it's always in the garage so the scrub brush wasn't needed. I get home and realize there's scrapes and scratches all over where he scrubbed. I'm very angry about this, will never be coming back and will tell everyone I know to stay away. Considering we get our cars serviced often and I leave a $20 tip for a $28 wash, you guys really screwed yourselves on a lot of business from my family. Guess the reviews can't be trusted.... or everyone doesn't realize the damage happening to their cars. My mats were also soaking wet and now look worse than when I took my car in. What happens when wet mats meet stuff from the bottom of your shoes? It isn't pretty. read more

North Shore Auto Spa - Scratches/ scrapes on my new car from their brushes - Car Wash Near Me - Highland Park, Illinois

I had a work vehicle with over 200K miles on it that was used by an absolute slob. I took the car here for a full interior detail and I could not believe the difference. North Shore Auto Spa turned the inside of this trashpile into a brand new car! My boss was so impressed she will be coming here from now on despite living in Waukegan. I feel awful that my job does not allow me to add a tip so next time I take my personal car I'm tipping double! The detail quality here is second to none. 6 stars! read more

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I emailed the owner on Monday and never heard a responce, it is now Friday evening. Clearly there is little to no care when it comes to customer service. I've included the email I sent to the owner, I wanted to avoid leaving a bad Yelp review, but maybe this will get his attention instead. Good evening. I came in today and actually got 2 cars washed. The first one I brought in, I cleaned the car before I came to your business. I paid for the gold wash. The guys there moved all the stuff in the back of the car, as you can see in the pictures I've attached they left it in disarray which drew my attention to the fact that the back of the car didnt get vacuumed, in spite of the fact that they moved everything around, and didnt not vacuumed any of the back of the car. I specifically cleaned out my car so the back could get vacuumed without obstructions. This was my first time coming to your business and like I mentioned before, I brought 2 vehicles there today. I have not checked the other vehicle, but when I do, I will certainly let you know.  Needless to say I am not happy about the service I paid for. Maybe it was an oversight, but something you should be aware of. read more

North Shore Auto Spa - They removed all the stuff in the back of the car, and didn't even vacuum the area, where the stuff was. - Car Wash Near Me - Highland Park, Illinois

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Paid 30$ for my car not to be cleaned correctly. My rims still have tar on them (when rim cleaning was included in wash) and there is spots that were not cleaned that were suppose to be cleaned. read more

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Place has gone down hill! Interior cleaning is still great but hardly any soap is being distributed even when you pay for upgraded "Gold" wash. Just feels like the place and service is falling apart. read more

This is our second time having our cars detailed here and both experiences were fantastic. We called ahead to schedule all three cars in one day and they worked with us to make that happen and gave us a bit of a discount as well. The complete detail work was perfection. The pleasant staff and waiting room were also indicative of the delightful experience. Highly recommend. read more

The staff at NSAS is incredible. I brought my car in with an issue that other places could not help me with. I worked with Jorge, Judy and Lino that have provided impeccable service from the beginning to end. They even offered me a refund if they could not do what was needed. Lino took time to address my needs and went above and beyond to provide amazing customer experience. I will be using NSAS for my future car needs and recommend it to others. Thanks! read more

This is my go-to car wash place in the area. Even with a simple wash, their staff goes above and beyond what any other gas station type place does. The car wash is automatic but they have a staff to clean your windows and add extras to your wash. The detailing is apparently great but I've never done more than the wash where they vacuum your car, I believe it's called the deluxe wash. Inside, the staff is very nice and friendly. They have a place where you can sit down and relax while they're taking care of your car. The business also does things like remote start and paint work. Again I've never experienced this but judging by their staff I would assume they have a solid attention to detail. I'm a big fan of this place and their hard working staff. read more

We came here and got a mid-range priced wash. The Princessa (not me) was taking her nearly new car in for its first wash and wanted to splurge. I accompanied her. The car was run through the automatic wash, suds applied and waxed. At the end, the crew member wiped, polished and made sure it was perfect. Or nearly so. The Princessa noted that a pedal had not been cleaned of some salt residue. Not a problem, wiped more and all was good. So four stars, close to five. A small pleasure, but a pleasure to have a glistening new car spiffed up with a very good wash. read more

Service: excellent If you are looking for a quick wash, this is NOT the spot you are looking for. But, the detail, care and effort that goes into your wash/detail are outstanding and are a steal for what you get/pay. I opted for the $25 wash and was there ~25 min and walked away squeaky clean. They did an incredible job on the windows and interior floor mats. Will be back! read more

The reason I rate this car wash as a maybe and not a definitely is because the state of the area around it that is in desperate need of repaving. As a person with a lot of custom suspension work done to the car, it was harrowing driving in and out of the establishment. Aside from that definitely go here if you want a great car wash and after wash experience. It's affordable and high quality. I've been in newer car washes that weren't this high quality. The people after the wash to finish drying your car since the machine is woefully inadequate in doing so is the whipped icing on the cake. I only wish I had some cash on my when I went to give them a healthy tip since they definitely earned it. read more

After I paid $18 for car wash which they not do it by hand it's with the machine they are not washing the floor mat and he said it to wash the floor mat it's additional three dollars so for $21 You got car wash with the machine it is not worth it there either places where you can get hand wash include floormat for $18 not a good place to wash your car read more

North Shore Auto Spa - Floormat - Car Wash Near Me - Highland Park, Illinois

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It is a great place to introduce swirls and marring to your paint. Love, love, love the bristle brush that is dry being dunked once for an entire car to be scrubbed against paint. Awesome, and it turned out beautiful when I noticed long scratches in V patterns when it rolled out of the wash. On top of that, the kid gave the most half-ass dry I have ever seen. Rear doors, wheels, and front bumper were still soaking. I was defeated. A truly terrible service. read more

They did an awesome job. Got the platinum wash and my truck looks great both inside and out. They were fast and friendly. I will definitely be back. read more

I just drove 30 minutes to get my car washed here as it says it's open now until 6pm- to show up to an empty and locked and CLOSED place. I would suggest as a buisiness you don't false advertise this information. I now wasted time of my one day off to get this sort of stuff done, was going to be a happy customer and was let down, and had my time and money wasted- I would appreciate being compensated for this. The money I would have spent to have my car cleaned is what I spent to waste my time driving there and back. To the opener of this business I would love to hear back on how you will compensate me and take care of me for your false advertising and information- I used to come here regularly and was always more than satisfied but this just wasted my time and money and is just flat out unprofessional and really disappointed me because I use this business a lot in the past and this just turned me off as a customer. read more

This is the best and most affordable car wash on Rte. 41! The staff is courteous and friendly and the facility is clean and spacious with newspapers, tv, and free coffee/tea/hot chocolate. The guys do a great job all around. You can print out coupons from their website and get a $5 discount on a full-service wash before 10 a.m. To get there, exit on Half Day Rd. from Rte. 41 and turn by the ACE Hardware store (west side of Rte 41). The car wash is next door to McDonald's. read more

Took the family truckster here for a wash and inside rub and vacuum, quick and friendly service.

Along with the other parents with messy kid reviews, this place made one more happy mom! I'm ashamed to say I didn't realize how crummy my carpet must have been prior to bringing the car in, because they are now deep black again and look brand new. This was my first time here. I pulled up, I was given a "menu" of cleaning options to select from, and I chose the full service for $21. I didn't have a lot of time to review the options, so I just picked one and went for it. Great option, though I'm realizing I wish the upholstery could have been cleaned, but that's for the $80 detail option. The outside of the car looks brand new, and passed the hubby test when I got home. $21 NORTH SHORE "PLATINUM" Includes: *Full Service "Soft Cloth" Wash *Sealer wax *Underbody *Rain "X" *Tri Foam Wax *Wheel Bright *Interior Vacuming * Matt Cleaning *Dusting *Wheel cleaning and Tire Dressing *Window and mirror cleaning *Dash and steering column wipe down *Hand drying and finishing Inside lounge while you wait. The chair I sat in was beyond cushy comfy and they have coffee (out of service), TV, and a screen where you can watch your car being cleaned. What caught my eye was the entire wall dedicated to air fresheners! Yep, I'll be back. Hopefully the coffee machine will be working next time...ha! read more

OK, I'm writing a review on a car wash? Yup. This one is pretty unique. First of all it's in an obscure location--you gotta look for it. Can't access from Northbound US 41, has to be Southbound, and then exit as if you are going to McDonald's at Half Day Road (Rt 21). It's right next door. Drive in and it looks like the average car wash. The fellow comes up and presents a menu of different services--of course I go for the "Platinum" as it's been sometime since I had the car done. It seems to include most everything for $21 including wheel wash and tire dressing and rain x for the wipers and windshield. I usually don't go for this much, but it's summer! The interesting part is when you go inside. Every (and I mean every) car wash I have done business with on the Northshore has the average corridor that you walk down and watch you vehicle get the wash while peering through the windows . There seems to be something about watching your baby as it gets pampered. Walk in here and --boom-- a lobby, with comfortable chairs, flat screen TV and a monitor that shows four different places of the facility including the detail shop (they even have a dent removal service) the wash itself and the folks outside wiping down the cars. Free coffee. In a car wash? Huh. All this said, other washes ten to miss things. These folks are very attentive to details. Door jambs, rear hatch areas. I couldn't find anything to complain about. Highly recommended. read more

I discovered a patch of something gummy and sticky on the rear quarter of my car and knowing the care North Shore Auto Spa takes with a regular car wash and knowing they do detailing I brought it in for them to take a look. Manny quickly assessed the situation, had one of the guys use a solvent on it and voila, instead of a big bill my car was good as new. I trusted them to do it right and they did it; and because I am a regular customer the total cost was a thank you and a tip! I took care of the tip... and the thank you, but sharing my appreciation for them is the true tip. Thank you Manny and North Shore! read more

My usual car wash was closed so i gave them a try and it was horrible. First off, i had to get out of my car and find someone to take the car. Then the guy at the desk was rude when i suggested they should be more considerate. Finally, the car wash itself was bad. The rims were still dirty, the interior was half washed and they didn't bother to vacuum the trunk or back seats. Definitely sorry i gave them a chance. read more

Very highly recommend this car wash and detailer! Usually, I'm skeptical and unhappy when I try most car washes or detailers. North Shore Auto Spa won me over. They know how to clean. It was pouring rain outside but my vehicle needed an interior cleaning. Everyone was chillin' inside - no business due to the rain - but I was greeted by a manager - Mariano or something - very professionally. My question was could they do a quick INTERIOR detail (clean, wash, quick shine) for a good price. They grabbed the keys, took it into a very ample garage area, and, when my curiosity peaked, I took a look into the garage to see how it was going. Whoa - three (3!)employees crawling in and around the inside of my SUV! My thought was, wow, uh oh, what's this gonna cost me? Suffice it to say it was very affordable and very generous of them. I figured one employee would be doing it - not three. The waiting room is modern, has a nice TV and was clean as heck. Also, they did something else that's rare for me at these types of places - they reached my standards. They carefully cleaned and polished the radio and all dash areas without screwing up the settings and they even got deep into the seats to get out the crumbs (not sure how crumbs got there, must've been hungry gremlins). I didn't have to ask them to do it. They also dried the insides of the windows very well - these are all elements I've rarely found at other places. It's a very modern facility, yet the people looked, acted and dressed professionally. It's right off the highway at 41 and Route 22 so it's easy to get to and easy to leave. Try them - I'm sold. read more

Did a fantastic job on my motorcycle. Wash and a wax before storage. She looked the best i think i have ever seen her. Plus $40 seemed a reasonable price. The wait was not even long and they have comfortable accommodations for you anyhow. I'll definitely be back read more

My new favorite Car Wash in Highland Park! They clean my car well. As a mom with kids inside the car, I take my car for cleaning once a week. Kids can watch the car being cleaned and you can sip a yummy cappuccino or any coffee you like. They have a discount for women every Tuesday. Not sure if it's a regular or a temporary promo. read more

Avoid this place if you need a real full service clean. The service is terrible. They make you wait forever for your carwash. For instance if you are doing a full service wash and someone else comes in for just an exterior wash they take precedent over you no matter how close in line you are. What's funny is that they actually spend MORE time on doing an exterior wash. The only difference between the full service and the exterior is the vacuum. So I guess based on this you could save a lot of money by just doing the exterior! Just avoid the full package. They're just to damn slow, they don't care about their customers, and most importantly they don't even do a very good job cleaning the car. Oh yes, avoid the detailing as well. We've had a couple cars detailed here and it's not even worth the money for what you get. There were spots not taken care of, carpet was left almost soggy, and the glass had streaks on it. Terrible. read more

It went wrong when we pulled in the lot. Rude & unorganized .... LAST Straw...they scraped my front rim. MBenz Rims are expensive to resurface!! Way to go North Shore! positive: my car was mostly clean. ..... I was in Lake Forest on Vacation. I called the dealers in town. No go on a wash not purchased from them. I then looked on the Internet for quality washes near by. When I came upon North Shore Auto spa I thought I would be okay. Great reveiws!!! NOT!!!!!! When I arrived, I pulled into the line and sat for a few minutes without any greeting, "we will be with you in a minute "," hold on" nothin. I then got out of the car and asked for help. I placed the order for an exterior wash with conditioner and wax treatment. Some how when I went to go pay. I was told I ordered a silver package (interior and exterior). After getting that straightened out... we waited outside for my car to get finished. My car was pulled out the wash and sat, while several cars that was behind us had already gone. I then get up to ask if my car was finished. We where told it was. When we get to the car I noticed the rims were dirty and the tires not done. So we sat in the car and waited. Never Again!!! read more

Want your car cleaned by a bunch of guys who actually care about the quality job that they do? These guys do. They also do a really great detail. Not sure if they still have the five dollar off early bird Monday through Thursday. But they do such a good job most people I've talked to use the discount for the tip. read more

I like going here. Its a good car wash. Thats it. Its not a hand wash but its very fast and efficient. The car wash is decent and looks well maintained. The guys that do the cleaning (vacuuming/window washing) barely speak any english. If you try to talk to them they may not understand. Just an FYI. Also, If you tip, the tip box is outside so you don't have to feel like giving it to the guy/gal cleaning your car. They split it after their shift. Its an ok car wash. I recommend the platinum wash. read more

Just had my car washed and I couldn't be happier with the experience. I paid a bit extra for a hand wash and wax but it was well worth it. I just dont like the lines and streaks that sometimes show up after going through a machine wash. My baby looks like new. The employees were all very courteous. Overall, a smashing experience. I will definitely be back. Good day! read more

All around excellent experience. Staff was friendly and helpful. Inside waiting area with free coffee and water. An entire wall of air fresheners! This business does much more then just washing too! I will be bringing my vehicle back soon for window tinting! All windows, for $300. As for the wash and detail I received during this visit, it was nothing short of amazing. Outside shined, including the tires! And the interior was spotless. They take all your mate out and wash them by hand, vacuum the entire car, and clean the whole dashboard of dust and such. I will for sure be back next time!!! read more