This place used to be awesome! My whole family used to bring our cars in every two weeks and get amazing washes for a great price. Every single employee was like a good friend. They truly knew us and our cars. They CARED about our cars. Since new management has taken over, everything went down hill. I wanted to love this place after it was sold but I just couldn't. The owner and all of the staff left. The atmosphere of this place is cold and unfriendly. The couple of washes I had since the management change were terrible. Dust and streaks left over, the back window was not even touched. Somehow they washed the whole outside but the window was nasty and dirty. One time they "forgot" to put my weather techs back in the back row of my car. I realized they were missing when I went to put groceries in the back seat after I had left. I immediately called and they said "they forgot". I've never before thought of checking to make sure my weather techs were put back but now I always do. (Could've been a total accident but the whole thing just felt off). I stopped coming here but occasionally will drive by just to see if maybe they've improved. It's very much hit and miss here. The past few times I've tried to come in, they're closed. The hours posted on the website say they're open but they're not. I've tried calling, no one ever answers the call. Today was the final straw. I arrived at 2:05pm just to see the closed sign on their door. My mom has come here on a random weekday, same thing. Don't waste your time coming here. You most likely won't even be able to get in. Don't bother calling, they won't answer either! read more

Prestige Auto Spa - Auto Detailing Near Me - Mundelein, Illinois

2nd time coming here and they are closed during the hours stated. 1st time was at 9:30am and waited 15 minutes in the back for the garage door to open up as before but nothing. Today, I came at 2:53pm and this time there's a closed sign up. Yelp, Google, and their own website says they are open from 9-5 Monday-Friday. Not sure if this is under new management but not being open when you say you are is just bad business. Losing money and customers is never good. C'mon maaaaaan! ‍ read more

Prestige Auto Spa - Auto Detailing Near Me - Mundelein, Illinois

Different owners beware this isn't the same it was two years ago these people don't care about your car they don't care about your paint please save yourself and save your money it's not worth it anymore go somewhere else read more

In short, this was one of the worst experiences I've had. Booking an appointment was seemless but after the subpar services was provided (I've attached photos of after the first cleaning), it was very difficult to get in touch. I had to go to the store physically to get into contact with someone. I left several voice-mail made calls in the morning and afternoon and received no calls back. After being promised another cleaning, I tried to schedule the appointment. I called several times trying to set something up but no response. I had to, yet again, go there physically after 3 days of calling to set something up. When the car was finished up for the 2nd time, the roof my car is no longer the texture it used to be and my trunk is now busted from the first visit. Not to mention, they did not call to let me know my car was done. I placed and uber at 4:30pm. When I arrived at 4:45pm, they were locked up and left my car outside with the keys in the driver-side door. Really disappointed in the service that was provided and the lack of response I received as the customer. Was not worth the almost 300$ that was spent. read more

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After requesting a quote through Yelp, I proceeded to get my rear window tinted to help keep the sun from blasting my baby's face. After originally thinking I wanted 50% tint, I began to think 30-35% was best. However, the display the shop had was extremely helpful and I ended up getting 15%. It has just been a few days but so far it's been fantastic and I'm super happy with my purchase. It took just an hour and I was very grateful since I had to bring the baby with. I also appreciate the warranty of the tint for the life of the vehicle. I would definitely go back to get the back side windows done as well. read more

Prestige Auto Spa - 15% tint - Auto Detailing Near Me - Mundelein, Illinois

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The professionals at Prestige do an excellent job and take pride in their work. My BMW M5 looked showroom clean! They're a local business that's toughing it out in this brutal economic climate. Bring your cars out for a first class hand wash to Prestige! read more

Prestige Auto Spa - Auto Detailing Near Me - Mundelein, Illinois

Wow, 3 guys, 1/2 hour, $35 plus tip. Results were a truck with numerous places not washed, rear window not washed. If I wanted a dirty truck I would have gone to Delta Sonic. Won't be coming back read more

We had a great experience here. Everyone was super friendly and eager to help. Seems they have taken over this location and we caught them when nobody was there. Need the carpeting interior to be shampooed but not sure they could do it at that time. Car came out very clean. Better than I've had at most places in the area. We will be back to give them our business. They actually talked to us about how we found them and I like that they engaged with us. Customer service goes a long way when it's sincere. See you soon. read more

I've been using their business couple times now. So far so good. They're prompt and effective, nice and hardworking people. I'm glad to have found a good hand car wash in the area. read more

My daughter wanted to get her car detailed so we took it there.. they did an awesome job.. so while we were there I got a hand car wash.. they did an amazing job! Totally worth the $35 for a suv! I recommend this place highly- read more

I had my front windows tinted here and they did a good job so I brought my car in for an interior cleaning(not detail) so I understood that some parts like the dash may not be wiped down however, the carpets were not vacuumed as seen in the picture, nor were the cupholders. The cost was $15 and all that was changed in the interior appearance was that the rubber mats were cleaned/washed. A bit disappointed. read more

Prestige Auto Spa - Cupholder - Auto Detailing Near Me - Mundelein, Illinois

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I made an appointment yesterday to get my car detailed today, at 11:30am, and was excited to get in so quickly. This morning I arrived at 11:25, and they appeared to be closed. I left them a voicemail, waited 20 minutes, and then gave up and went home. It's now 1:15 and I still haven't even heard back from them - what a waste of time and energy! Also FYI since it's not on their website, a detail service was quoted at $250. read more

What a great experience at this auto detailing business! They did a beautiful job giving our Volvo a hand washing while we sat in the car (our choice). Because of Covid19 we didn't have the interior cleaned but we will definitely do that at a later date! The crew was professional and polite and left the car exterior gleaming. We wish the new owner best of luck and success! We will be back! read more

Great washes, sometimes hard to tell if they are open, maybe put signs on the road to help traffic come in, but otherwise a great hand wash in the area. One of the best! I had to stop taking my cars to the $3 wash because of the blowers and water penetration into the car. read more

Kind of difficult to get in contact with them via phone however they do a remarkable job on vehicles detailing wise.

I've had 5 previous cars tinted at 3 different tint shops. Prestige Auto Spa is the best, by a wide margin! Andrew is extremely knowledgeable about tinting. I asked about tinting a specific area of my vehicle and he knew that there may be possible issues with doing so. This was news to me, as I contacted 5 other tint shops and they didn't mention it. A quick Google search turns out that Andrew is correct! They run an honest business and don't try to upsell, which is definitely appreciated on the customer side. My tints look great! The quality of the tints and install is great! Highly recommended to everyone! read more

It took way longer than I expected. The guys were not wearing masks. But the result was outstanding!

A gem in the northern suburbs! There is a good reason why this place has a perfect score. If you happen to live outside the area, prestige auto spa is, without a doubt, absolutely worth-the-trip. I had the windows on my Mercedes tinted by Andrew and all I can say is GREAT JOB! My car looks fantastic! He knows​ how to take care of high end cars and demanding, meticulous customers. High level of care​ and attention to detail. Even though I live in Wilmette, a 25 mile drive, I plan on going back for washes and detailing, as needed. read more

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The guys here did an amazing job with detailing my car. They were responsive when I called, fit me in right away, and completed the job in less time than they had originally quoted because they had extra staff that day to help. They were able to get toddler vomit from 6 months ago out of the little perforations in my leather seats. I truly thought it was going to be impossible. They were very approachable when I noticed one area that had a mark, he wiped it up right away and said if I noticed anything else, they would do it at no charge the next time I returned for a wash. My car looked brand new when I left. read more

I have been going here for years. I went about a month ago and it must have changed owner because my car was done 20 minutes faster . It was a horrible job ! There was salt residue on my Weathertek mat. They wiped the dash and console with a dirty rag ! I was So disappointed ! read more

Came in here with my 2017 BMW M4 for PPF and tints. Everyone is very professional, skilled and with a ton of experience on all types of cars. I Highly recommend, they are very courteous, these guys will take care of you and your car and have it looking better than when you picked it up from the showroom at a good price point. No comprises just quality. Special shoutout to Andrew. read more

Prestige Auto Spa - Auto Detailing Near Me - Mundelein, Illinois

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Great car wash and service. After my car was sitting for a couple months with the dust, it came out perfect. The car was in a rally and still had the stickers on while the car sat, including one that was erroneously applied to the windshield which was protected by a layer of protection film. I called and spoke with Agnes (assistant manager) to see if they could remove it without damaging the film. She asked for me to bring the car to have it looked at before saying if they could or not. I took the car in, they looked at it, and were able to remove the windshield rally stickers without any damage to the protection film which was pretty impressive, along with the door stickers that were sitting on the car in the heat for two months. This is my go to place for quality and service. read more

As a follow up to my 2 star review. I have updated to reflect a 5 star experience. The business reached out immediately when they saw the review. Andrew immediately offered to re-do the wash and was very apologetic. Due to unforeseen issues I haven't been able to take him up on the offer but will do so. I will also recommend to friends and family due to the exceptional customer service I received. Thank you Andrew. read more

Brought my SUV here for a complete detail. They took their time and really got everything in the car clean. The staff was friendly and my car looked great after the detail. read more

This place is fantastic. From your traditional washes, to details the quality and price is great. I've also had tint removed and also an app based automatic starter installed. Everyone that works here is ultra friendly and low pressure. They also offer custom WeatherTech, light replacements and upgrades, tinting and more. I highly recommend. read more

Just had my car detailed and it looks like new. They did a great job cleaning every part of my car and some how even managed to get all the dog hair out. They were able to schedule me quickly and had a quick turn around time so I wasn't without a car for a long period of time. I would recommend them for sure! read more

I brought in my 2015 Range Rover after it got stolen. The car was a mess with broken glass everywhere. The guys at Prestige took their time even kept the car overnight to do a full detail. When I picked up the car it looked brand new! No glass, fresh smell and super clean! Great job and I will definitely be back. read more

Never brought my mercedes anywhere else when I found this place! I Always get compliments from people, they thought I had detailing done even if I just paid for goldwash! read more

Great people and great wash and value, didn't miss a spot, $35.00. I will go back. Make sure you ask them to vacuum the trunk or rear of your suv. read more

I found these guys on Yelp when I was getting ready to sell a vehicle and wanted it as clean as possible. The good reviews are all accurate! They did an amazingly detailed job - without the price of detailing! I recently took another car there and they did an equally great job! This time they also spotted an issue with one of my tires which may have saved me from an accident! I was able to go get it repaired immediately. Attention to detail is what these guys are all about! read more

Great shop! Had window tint completed....on a Sunday! Made an appointment, arrived about 10 mins early and they took me right away. The work was completed on time and professionally! read more

I had my car tinted here and they did an excellent job they have the best service around Mundelein, excellent work and very nice customer service. read more

My poor Honda Accord was in need of a major cleaning. I called Prestige and explained that I had company coming in town so Eddie fit me in that next day. He and his crew got it in fine shape which was a major feat. Eddie even arranged to drive me home to Vernon Hills while they were cleaning as that was more convenient for me. It was a wonderful experience and I'd highly recommend Prestige to anyone read more

Andrew is really awesome. We had a missunderstanding earlier about the gold package for my car. Right after a bad review (my bad) here, he sent me a messages saying sorry and ended up by giving me the opportunity to ease the things up. I went back to the shop today's morning and i can't say anything else rather than HUGE thank you for a very great communications from Andrew and how he's handle his customer. It just beyond great. You guys come here! I definetely recommend this place, Andrew and his crews just the best. read more

This might be the best, real, car wash in the world. They wash your car by hand. No big brushes or the other crap they use in those tunnel things. This place is for real. A little hard to find but wow, what a car wash. My car is cleaned and looks like new. They are super careful and get it all correct. They treat your car like its their own. I am so impressed. Bring a book, it takes a while to do a really good hand wash and dry. read more

Very happy with the ceramic window tint on my car. These guys know their craft. It was not the most conveniently located place but worth the drive due to their expertise and I can see why they earn so many 5 star reviews. read more

I got a remote started for my kia Sorento. I called and set up an appointment. The day I had my appointment I just dropped my car off and they told me they were going to give me a call back when my car was ready I think it only took like 2 to 3 hours and they called me and they told me my car was ready. I was very impressed with how fast they got the remote starter installed. And then when I got there they show me how to use a remote starter. The price is very fair. read more

Did an excellent job removing scratches on my black Mini Cooper. Highly recommend this place read more

The hours posted on the website/yelp/door are incorrect. I was at the car wash yesterday and found it closed. I've called them and they're open Mon-Sat 9-5 and Sun 9-4. Very helpful and professional staff, they reached out to me regarding the store hours issue. Car wash is really good, I am glad I found best hand car wash near to my place. I used to drive to 15 miles earlier to Wilmette for car wash. read more

I've been getting my vehicles detailed by Prestige for almost 4 years now. Every time I had been highly satisfied, until today. Prestige is under new management and it shows. My car was not entirely cleaned. Nor did they take the time to dry it. I paid for the Gold package which includes a tire shine. Did not receive that . It also include air freshener. Did not receive that. Prestige has definitely lost a loyal customer. read more