1. Wet’s Mobile Detail

0

Glenview, IL

Wet’s Mobile Detail

5.0 (2 reviews)
Closed • Closed

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Response time

1 day

Response rate

100%

Services - Wet’s Mobile Detail

Auto bug and sap removal

Auto paint correction

Wet’s Mobile Detail Photos

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Recommended Reviews - Wet’s Mobile Detail

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2 years ago

They did a nice job on my husband's 2008 Harley, looks great, ready for the season! Thanks!

Helpful 1
Thanks 1
Love this 2
Oh no 0

1 year ago

Helpful 0
Thanks 0
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Ask the Community - Wet’s Mobile Detail

Do they come to me, in Glenview, IL?

Hi there we can pick up and drop off the vehicle or you can bring to our shop in Glenview. Thanks

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Aqualux Auto Spa

Aqualux Auto Spa

(11 reviews)

The detailing work itself was excellent -- our SUV looks MUCH better and it's clear a lot of time…read morewent into the job. However, the overall experience was disappointing because of how the pricing and communication were handled. We booked an interior detail online at $185 and specifically selected the "extra dirty" option because we knew the vehicle had heavy dog hair and would require extra work. We fully expected an upcharge. What we didn't expect was to be told at dropoff that the price would now be $600 after comments about it being "the dirtiest car" they had ever seen. We understand severe pet hair removal takes more time and labor, and we aren't disputing the extra work. Our issue was the lack of clear expectations beforehand. If a vehicle disclosed as "extra dirty" can end up costing more than TRIPLE the quoted amount, that should be communicated more transparently before the appointment or through a clearer pricing structure online. At the time of drop off, there was a line of cars waiting to be checked in, so we felt put on the spot and didn't have time to process such a dramatic price, so we left it (admittedly, maybe we shouldn't have). When we raised concerns about the final price at pickup, there was no willingness to discuss any adjustment. Again, the final quality of the detail was very good. But customer experience also includes the level of professionalism, transparency, and how concerns are handled when expectations (final cost) change so significantly. If you have an "extra dirty" car, my advice is to get a few quotes up front. We certainly wish we had done that!

So sadly the detail they did on my car was great -the reason these guys are getting a 1 rating is…read morebecause they should have been there till 7 PM. I got there at 5:00 pm and they had left for the day.... skies were sunny so they couldn't have the rain excuse but basically they left me without a car in an industrial park by myself and I had to Uber home and then Uber back the next day. And when I complained about it, he offered to refund me the Uber but then when I told him I live 30 minutes from there he basically seemed like he didn't believe me and gave it to me begrudgingly. Frustrated with that experience I tried to contact the owner 4 different times in the week and got no answer at all. Unfortunately this kind of service means I will never go there again -even though the guys that washed my car did a good job and I left them a tip though I'm sure the guy at the desk never gave it to them .

Wet’s Mobile Detail - auto_detailing - Updated October 2026

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