Update: I want to update my original review because the manager handled the situation very…read moreprofessionally. They invited me back to have my car rewashed, and this time the cleaning was done thoroughly. I was very happy with the result. Bad experiences can happen, but what really matters is how a business responds. I truly appreciate that the manager took my feedback seriously and made things right. My second experience was excellent, and I appreciate their commitment to customer satisfaction.

Forgive me, this will take a minute. I've been coming to this car wash for several years and even…read morehave membership. Just exterior. Occasionally, when interior needs cleaning I pay extra $43. I went in one afternoon for interior cleaning " the whole thing" I went to get a $10 tip off my card so I can give a generous tip within not even 15 minutes. They called and said my car was ready. I thought that was really quick, but I was greatly disappointed when I went to my vehicle and saw that condition was greatly neglected. We are doing construction at home dust got in the inside of my car. Everything was left as is. Just to back up when I pulled into the bay to have my car interior cleaned Christian is his name did not ask if there was anything that I would like for them to pay close attention to because that is one of the perks so I felt it necessary to explain tohim that our home is under construction a lot of dust if you could kind of pay attention to everything. He said OK. He didn't say hello. He didn't greet me. He didn't say anything. I was equally as surprised when I went to my vehicle that they did not ask me to walk around to make sure everything looks good so I took the liberty in doing it on my own. I handed a different gentleman $10 tip. And I was expressing to him that my maths were puddled with Water. If he could dry them off, I paid extra for that not that it matters, but it was important to me. I walked around to the driver side and saw that the jams of the car were covered in construction dust, it was just a very, very sloppy job. The gentleman said I did not do that side. I said somebody did a shit job. Christian came over seething. He was trying to tell me that it's raining outside. That's why my mats were puddled with water. There was a mist of rain. If you could call it that. I asked you if you could just dry them. He again told me it's raining outside. I said can you just dry my mats? He again went on to tell me it's raining outside. I realize that at that point that Christian was very confrontational. He then continued to repeat himself. I said I just gave the other gentleman a $10 tip. I am here for a service. I'd appreciate it if you would just dry my mats and quit talking to me. He said you don't have to give a tip. I said I've been coming here for a very long time. He said I'll give you your money back. I said I don't want my money back. I want the service that I just paid for to be completed. He aggressively walked up to me and said "did you tell one of the workers here that somebody did a bad fucking job on your car?" YIKES!!!! I immediately felt threatened and intimidated by his aggressive demeanor. And I said no, I did not. Can you please quit talking to me? I opened the back door passenger side of my car. The jam was covered with construction debris and I said, do you see this? Can you wipe this down? He said is that a rhetorical question you told me not to talk to you. I thought this guy is a ticking dangerous person, and I did not speak to him after that. When I noticed he was done with my car I got in my car and he was at my car window after I shut my door carrying on asking me "so you're just gonna leave?" Over and over again at my window.. After I left, I immediately reached out to speak to their corporate office to report him. A gentleman from a different waterway reached out. I let them know that it was imperative that I speak to somebody in position of authority. Jason called me several days later he made it clear that he spoke to employees at waterway regarding the situation. I told him I demand to have something written in Christians work file regarding his aggressive behavior toward me. Jason went to talk about having a safe work environment for his employees. I thought that was very odd. YIKES!!!!I BELIEVE customers need a safe environment as well. Christian's behavior was extremely aggressive. My conversation with Jason was concluded when he said he is going to tell me something and then this telephone call is going to be over in essence. Before I allowed him to have his say, I told him I'm going to contact my lawyer and hung up on him. When Christian walked up to me using the F word I feared for my life. He was very angry. The way he was at my car window when I was just trying to get away from him was frightening And Jason was talking about a safe work environment for his employees. How does that make sense? I am unsure if Jason from the corporate Arena put something in Christian's file. That's why I'm here at Yelp. I do not recommend this car wash

I have been going to Glenview car wash for over 20 years. Prices have doubled and the service was…read moreawful. Terrible job! I will never go back.

Always thorough clean and friendly service. Love this place…read more Highly recommend. Reasonable prices too!

The team did a awesome job using some state of the art ceramics. The ceramic coat on the paint…read morecreates a deep lustrous shine. I have had black cars before and none had the deep gloss of my GV60 with Gtechniq Crystal Serum. The finish repels water and dirt. Super easy to clean and then dry with a leaf blower. Like RainX, the coating on the windows sheds water with little need for wipers. What I was very pleasantly surprised by is how effective the ceramic tinting of windows and windshield turned out. It is not just hype. This stuff really blocks the heat. If you hate getting into a hot car in the summer, this is your solution. I was suspicious of putting it on the windshield, but the ceramic tint does not impair visibility in any way and blocks the infrared as advertised. To comply with Chicago regulations I did 50% on the front windows. Once again blocks the heat but not the view along with sufficient privacy when viewed from the exterior. Not cheap, but a worthy investment on an expensive vehicle. I highly recommend.

Scammmers. i went to visit the sight and was told to give them $200.00 to reserve the job. if i…read morewas to cancel they agreed to reimbursement me if I gave them adequate time to cancel. I cancelled because. I found a cheaper and better site. Cmpany never returned my $200.00 eventhough they promised to do so and now disputing at credit company. I would watch out for the games played and use someone else. Beware

This car wash is the best. It is not cheap but they do an incredible job. Since my first time…read morethere my husband and daughter have brought their cars there. They agree, Glenview Best does an amazing job!

Terrible service! Car came out soapy and the guy said it was my trucks fault! Keep talkin back to…read moreme like he was my friend or something, terrible wash and terrible employees!

The owner Daniel is very easy to work with. They fix my car's bumper from front to back after my…read morecar accident and it is flawless. I don't even recognize any repairs made. It looks like the original. Great job! And, thank you!!!! I highly recommend them! -Susan Sanchez

These guys are good. They are reasonable and willing negotiate to a fair number. I've only brought…read morethem pay out of pocket work and each time Dan crushed his competition. The quality is what I expected from them. Dan jokes he's my "Dent-it"

I would not buy a car from here again . Bought a car here looked it over everything seemed to be ok…read more. But within that week I noticed the axle had to be replaced . And rear pinion seal has to be replaced . Transfer case output, shafted rear.Had to be replaced . And a leaking rack and pinion .

worst they lied misrepresented car delivered it no working air conditioner missing spare tire lied…read moreabout how it drove then were rude about me and my repair shouldn't be treated this as an American in this country insult me but dont lie about what your selling to get a sale

I was here yesterday for my annual oil change/tire rotation (I only put like 2-3k miles on my car…read moreper year, if that). As always, impeccable service. I was there at 7:45am and all 3 service advisors were super friendly and happy for that early on a Friday :) I set up camp in the lounge to get some work done and after listening to the chef chat with other customers (again, both the chef and even the customers were all super nice and friendly) and seeing several people get some good looking food, I caved and got the French toast (it was great). I love that they don't try to upsell me. They said my car was in great shape and they didn't have any recommendations. I fully expected to have to replace my cabin filter because I'm at 21k miles and that's part of the recommended 20k service (which I didn't get). I would DIY that myself anyway, but they said everything is in good shape, so that saves me a bit of money for now. My only complaint is that I don't have memory seats because they always adjust my seats (even just for the car wash) and I can never quite get it back to my sweet spot lol. I'll keep that in mind for when I'm ready for a new car haha. I will always bring my car here and if/when I'm ready for an upgrade, I would 100% purchase from Fields. I'm just waiting for Lexus to offer another 0.0 or 0.9% financing special since I waited too long and let the my grad student rebate eligibility expire.

My wife went to do 5k maintenance on 5/11/2026. 1. Service…read moreadvisor promised that maintenance would be done within 1 hr but it actually took 3 hrs. The person kept lying that "service would be done in few mins" 2. Service rep incorrectly assumed the car was from a rental agency. 3. After maintenance, the car was sent to car wash and the car got "lost" and advisor spent 1hr finding the car and finishing the wash. Was eventually told that the car in the service line never got in the queue for wash. 4. Also noticed a wrong key was handed to another customer. Absolutely chaotic management and gross service. Will complain via survey as well as Engagement Center about this place. Will NOT return after 10k maintenance

I have had my car detailed in the past one time and did not realize how much detail these guys…read morereally pay attention to until they serviced my car. I am a nanny and always have kids in my car, meaning carpet stains, headliner stains, stains and crumbs everywhere and in every single little crack and crevice. I never would have imagined my car to be cleaned to the state it is in now to be possible until I came here. not a single spec anywhere inside the entire car, no stains on the seats or carpets, and they even thoroughly washed my cars exterior. I purchased the interior detail, however the door jambs, and whole exterior in general were thoroughly cleaned as well. I highly recommend them, the quality for the price is unbeatable!

From the owner: The Fine Line Auto Detailing provides exceptional detailing services, showing the fine line between…read moresimply cleaning, and detailing. We aim to restore your vehicles current condition, inside and out, back to or as close to how it was when you first purchased them. We always guarantee customer satisfaction before any payment has been made and try our very best with every car regardless of its condition, treating it as if it we're our own.

The detailing work itself was excellent -- our SUV looks MUCH better and it's clear a lot of time…read morewent into the job. However, the overall experience was disappointing because of how the pricing and communication were handled. We booked an interior detail online at $185 and specifically selected the "extra dirty" option because we knew the vehicle had heavy dog hair and would require extra work. We fully expected an upcharge. What we didn't expect was to be told at dropoff that the price would now be $600 after comments about it being "the dirtiest car" they had ever seen. We understand severe pet hair removal takes more time and labor, and we aren't disputing the extra work. Our issue was the lack of clear expectations beforehand. If a vehicle disclosed as "extra dirty" can end up costing more than TRIPLE the quoted amount, that should be communicated more transparently before the appointment or through a clearer pricing structure online. At the time of drop off, there was a line of cars waiting to be checked in, so we felt put on the spot and didn't have time to process such a dramatic price, so we left it (admittedly, maybe we shouldn't have). When we raised concerns about the final price at pickup, there was no willingness to discuss any adjustment. Again, the final quality of the detail was very good. But customer experience also includes the level of professionalism, transparency, and how concerns are handled when expectations (final cost) change so significantly. If you have an "extra dirty" car, my advice is to get a few quotes up front. We certainly wish we had done that!

So sadly the detail they did on my car was great -the reason these guys are getting a 1 rating is…read morebecause they should have been there till 7 PM. I got there at 5:00 pm and they had left for the day.... skies were sunny so they couldn't have the rain excuse but basically they left me without a car in an industrial park by myself and I had to Uber home and then Uber back the next day. And when I complained about it, he offered to refund me the Uber but then when I told him I live 30 minutes from there he basically seemed like he didn't believe me and gave it to me begrudgingly. Frustrated with that experience I tried to contact the owner 4 different times in the week and got no answer at all. Unfortunately this kind of service means I will never go there again -even though the guys that washed my car did a good job and I left them a tip though I'm sure the guy at the desk never gave it to them .

I never leave bad reviews, but this was egregious. The car wash wasn't working, some employee comes…read moreto our car screaming at me while actively smoking a cigarette in the middle of a gas station... at first he said he was going to not even let us get a car wash and didn't offer a refund. Extremely shady business practices, rude, and dumb enough to light up a cigarette in a gas station. Should be reported to BBB and a state safety investigation.

Just wanted to highlight a gas station is super updated with a massive screen making the experience…read moreof pumping gas really pleasurable. It's always great to see businesses caring about their technology and upgrading with the times.