1. Ali Luxury Motors

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Glenview, IL

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Ali Luxury Motors

3.6 (28 reviews)
Closed • 10:00 am - 6:00 pm

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Al K.

Not worth the money for the Platinum Wash. First - the exterior was not cleaned properly and trunk was still dirty. ( hard to capture in a photo) Second -employes are not professional and damaged several cars right in front of everyone. When asked if they might of hit our car managers response was why are you complaining its not yours. Would not recommend this place and would not leave a car for detail. Employes do not respect cars and management does not want to address the problem. After driving the car for 20 min i had to revise my review to a 1 star. The interior panels and doors have this nasty milky residue all over. So disappointing and definitely not worth $40

John D.

So I've been coming here for about a year now ... they do amazing work ... always happy with my car when I leave !! I've had the same car every time I've come to them to do the interior and exterior! But for some reason today was different... one of the car wash people came out and asked what I would like .... I said I'd like the interior and exterior done .. he then ask's me a question they've never asked before ... do you have a dog ? I said yes.... He said that will be $25 more... I said why ....? I've never paid $25 extra for my interior done ... so I said while I was on the phone they wanna charge me $25 fucking more for dog hair.... Lol there isn't any dog hair in my car... my dogs don't go in my car!!! He said I don't like the way you're talking to me ... because I said the f word and wasn't going to let you screw me !! Unprofessional!! Do not bring your car here if it has 2 hairs in it !!! They'll charge you $25 more !!!! This is the interior of my car ... that has dog hair lol!!!

Notice spot top left of shadow

I left my car with them for three hours and ordered their top-of-the-line wash. When I picked up my car, there were spots all over it. I complained and the manager said "those are oxidizing stains. You need to wet-sand those out". Total BS! I brought it home and got them out myself in five minutes. I won't be back

Haven't detailed a car for some time, so decided to give these folks a try, and boy am I glad I did. Detailed two cars including my summer pride a joy. Take a look at the hood, mirror like finish on a black car! Brilliant and quite affordable for a full interior and exterior treatment. They also do full service had washes that again are very reasonable. Dani and Joe are very into their work and take great pride and interest in making sure their clients are happy. Check them out.

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6 years ago

Highly recommended car wash for detailed work. Very professional and great service.

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Went in for a detailing job and had the pleasure of speaking to Randy. Had a great personality and did a good job. Great service.

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Ask the Community - Ali Luxury Motors

Review Highlights - Ali Luxury Motors

“Dani and Joe are very into their work and take great pride and interest in making sure their clients are happy.”

Mentioned in 5 reviews

Read more highlights

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I waited too long between car washes. In the interim, dirt and tree sap became caked in, and I…read morepicked up a few scratches. They did a great job, both inside and out, and the car looks brand new. Based on my experience, I can't recommend them highly enough.

The detailing work itself was excellent -- our SUV looks MUCH better and it's clear a lot of time…read morewent into the job. However, the overall experience was disappointing because of how the pricing and communication were handled. We booked an interior detail online at $185 and specifically selected the "extra dirty" option because we knew the vehicle had heavy dog hair and would require extra work. We fully expected an upcharge. What we didn't expect was to be told at dropoff that the price would now be $600 after comments about it being "the dirtiest car" they had ever seen. We understand severe pet hair removal takes more time and labor, and we aren't disputing the extra work. Our issue was the lack of clear expectations beforehand. If a vehicle disclosed as "extra dirty" can end up costing more than TRIPLE the quoted amount, that should be communicated more transparently before the appointment or through a clearer pricing structure online. At the time of drop off, there was a line of cars waiting to be checked in, so we felt put on the spot and didn't have time to process such a dramatic price, so we left it (admittedly, maybe we shouldn't have). When we raised concerns about the final price at pickup, there was no willingness to discuss any adjustment. Again, the final quality of the detail was very good. But customer experience also includes the level of professionalism, transparency, and how concerns are handled when expectations (final cost) change so significantly. If you have an "extra dirty" car, my advice is to get a few quotes up front. We certainly wish we had done that!

DPM Auto Pros

DPM Auto Pros

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I chose DPM Auto for a full front PPF installation because of David. He was knowledgeable, easy to…read morework with, and took the time to explain the process. The beginning of the experience was excellent--quick communication, easy scheduling, and I felt confident I had chosen the right shop. Unfortunately, everything went downhill after I dropped off my car. I dropped it off on a Tuesday with a promised completion date of Friday. Friday came and went with no updates. After multiple calls and texts on my end, I finally heard back on Sunday and was told it would be ready the following Tuesday. I was also offered a complimentary interior detail for the inconvenience, but that never happened. When I finally received my car, there were numerous bubbles under the PPF. I was told to give it a few days for the installation solution to evaporate before reaching back out. I did exactly that, but weeks later many of the bubbles are still there (see photos). David initially responded and told me to bring the car back about two weeks after the install for an inspection. Since then, I've received no response despite multiple calls and texts. It's now been four weeks, and I've essentially been ghosted with no opportunity to have the issues corrected. To make matters worse, the warranty requires annual inspections. If the shop can't schedule a follow-up inspection that was supposed to happen two weeks after installation, I have little confidence they'll be there to support the warranty in the future. The experience started with great customer service but ended with poor communication, missed commitments, and an installation that still has visible defects. Based on my experience, I cannot recommend DPM Auto.

I would give DPM Auto Pros zero stars if I could…read more I contacted David to detail my car's interior and address some staining issues. We aligned on the priorities as follows: 1. Fix the staining on the driver-side door 2. Fix staining on the back seat interior 3. Complete general interior detailing David started with the lowest-priority item first, which I was initially fine with because he said he needed to get paint/dye to address the staining. I was actually encouraged that we were making progress and agreed to prepay for those materials, which turned out to be a big mistake. For the past month, I have tried repeatedly to get in touch with David and DPM Auto Pros, with no success. I have been completely ignored. There has been no follow-up, no proactive communication, and no effort to complete the priority work we discussed and that I prepaid for. It has now been over a month since I paid for the materials, and I still have no resolution. At this point, it is both frustrating and disappointing. Writing this review means accepting that I likely lost $200 to a company that does not intend to finish the work it agreed to do. Unfortunately, because I paid through Venmo, I have very little recourse beyond sharing my experience publicly. I am now looking for an alternative detailing company to do the work I asked (and paid) David and DPM to do in the first place. I would strongly recommend that others be cautious before working with David and this company and will update this review with the next good detailing company I find so that anyone reading this doesn't have the bad luck of working with David and DPM Auto Pros.

Ali Luxury Motors - auto_detailing - Updated October 2026

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